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PSS26SGRBSS General Electric Refrigerator - Instructions

All installation instructions for PSS26SGRBSS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the PSS26SGRBSS
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Refrigertor water dispenser not working BUT ice machine is working

  • Customer: ralph from bristow VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 544 of 592 people found this instruction helpful
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refreigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explantion. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call which can now be used to take the family to dinner after your "exhausting" 15 minute workout of removing about 10 screws and wheeling the unit in and out of place. Writing this article took longer! My 4 year old worked harder holding the flash light!

Ice Maker stopped dispensing ice through Ice Maker Dispensor.

  • Customer: Fred from River Ridge LA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 478 of 482 people found this instruction helpful
After taking Ice Maker's ice collection container out, I noticed that the plastic cup drive was broken. I did a websearch for repair and replacement parts for our GE refrigerator. I found PartSelect website easy to navigate and find the replacement part necessary...and placed an order.

Once I received the shipment, I placed the Cup Drive into position and used the flat edge of a knife to allow the Cup Drive to slide into the tight-fitting position necessary. After positioning into place, I placed the ice collection bin back into the freezer...turned the ice-maker back on...and waited for ice to be made. A day later, the ice maker had produced enough ice to test the ice maker's dispensing mechinism. The cup drive worked perfectly...and ice began to be dispensed. The dispensor has been working ever since.

I also replace the ice and water filter...another very easy task...of unscrewing the old and replacing with the new filter. After replacing the filter, I let the water dispensor run for 2 minutes to flush all air out the system. The water dispensor work perfectly.

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

  • Customer: John from Holly Springs NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 307 of 341 people found this instruction helpful
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.

Fridge too warm, evaporator icing up

  • Customer: Gerald from San Clemente CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 206 of 238 people found this instruction helpful
After replacing the defrost heater, main board and thermistor I still had the same problem. Called a repair guy and he (with the help of GE on the phone) diagnosed that the temperature sensor was bad. So I ordered from partselect and installed it and it fixed the problem. Been good for a couple months (knocking on wood). To install I had to cut the 2 wires to the old sensor, crimp the 2 new wires on and snap the new sensor to the clip on the evaporator. Very easy. Make sure you seal the ends of the wire crimps so moisture doesn't get in and corrode the connection.

Our Ice Damper was warped, which let warm air into the freezer and caused frost to form. Also, our ice and water dispensers stopped working.

  • Customer: ALBERT from RALEIGH NC
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 150 of 169 people found this instruction helpful
Swapping out the ice dispenser damper door was pretty easy- just used a combination of screwdrivers to remove the dispenser assembly, popped the old damper off, put the new damper on. Replacing the control board was only a bit more complicated- unplugged the fridge, removed the control board metal cover (beware the somewhat sharp edges), unhooked all the cables from the board, used needle-nose pliers to pinch each plastic spacer/fastener as to not damage them while removing the old board, mounted the new board where the old board was, and plugged in all the cables (they were all different enough from each other that I didn't have any trouble figuring out where they were supposed to connect). I now have my fridge plugged into a surge protector- hopefully that will protect this new board I've installed. Thanks a bunch,PartSelect.

Replace water filter

  • Customer: Alfred from Novato CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 167 of 249 people found this instruction helpful
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.

Freezer wouldn't maintain temperature ... got warm.

  • Customer: Mike from Scottsdale AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 108 of 120 people found this instruction helpful
The freezer in my side-by-side kept warming up -- often 20 degrees or more, which of course caused the fresh food side to warm up also. I do a lot of jump-in-with-both-feet home repairs, but never on a large appliance. Not having an ohmmeter, which cost about $100 for a reliable one, I took the symptoms to the internet. Countless self-help sites and U-Tube videos later, I was positive it was one of two possible problems, either the defrost thermostat was broken and the defroster wasn't coming out of its cycle or the temperature sensor wasn't reading the correct temp and thus kicking in the fan motor when needed. Fortunately I found both parts easily on PartSelect.com and the total cost for both, including shipping, was $30, less than 1/3 of the cost of an ohmmeter. Not knowing for sure which part it was that was bad, I ordered both, figuring, since I had to pull out the panel anyway, I might just as well replace them both ... the price was right. (In retrospect I should have order 4 Temperature Sensors as my fridge has two in both the freezer side and the Fresh Food side. Any one of them being bad could have caused the same problem. Fortunately, I was lucky because it was either ONLY the Defrost Thermostat or I just happened to pick the right Sensor, but the repair worked.)

The repair was easy: Unplug the power. A Nut Driver removed the four screws holding on the panel in the back of the freezer. A screw driver removes the one screw holding the lamp cover in place. Remove the light bulbs, pull off the panel and right above the freezer coils you'll see both parts -- plain as day. (If your coils are clogged with ice, you will probably need de-ice first.) Cut the wires to both parts as close to the parts as you can to leave as much wire exposed as possible. Strip the ends of all four wires about 1/2 inch and also on the new parts. Match up the wires in the fridge to the wires on the parts and twist the ends together (Note: both wires on the Sensor are white so they match up either way, but the two wire on the thermostat will need to match up orange to orange and pink to pink.) I used silicone filled wire nuts, which you can buy at any hardware store or use your own wing nuts and fill them with silicone or shoe goo which works just as well ... anything to keep the moisture out and prevent the wires ends from corroding. Tuck the wires up and replace the panel, light bulbs and light cover That's it. Very easy. By far the hardest part was wedging my wide body into the narrow freezer compartment. Some one-handed work added a little extra time to the project.

In my case the freezer fan didn't kick in for about twenty minutes after I plugged it back in, but I assume that it either begins in the defrost mode or it takes that long for it to reset itself ... either way the repair worked great.

Water tank cracked

  • Customer: Nate from MILWAUKEE AL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 101 of 107 people found this instruction helpful
So there's a plastic water tank in our fridge, its purpose is to chill water so it's nice and cold when you dispense it from the freezer door tap. Long story short, during out kitchen remodel I stored the fridge in our unheated Wisconsin garage. The leftover water in the tank froze, expanded and ruptured it. Got the replacement, super easy to fix. The tubing connections are shark bite, just press them together and they're water tight. Pretty simple plug and play operation but you do have to pull the fridge all the way from the wall and shut off the water supply.
I replaced the filter too, just incase the freezing water messed with it in some undetectable way.

Refrigerator wouldn't cool, constant clicking noise

  • Customer: Alejandro from New York NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 94 of 98 people found this instruction helpful
Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes

my refigerator was warm but the freezer was cold and working correcttly

  • Customer: michele from North Smithfield RI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 100 of 118 people found this instruction helpful
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.

Water dispenser not operating

  • Customer: michael from pennsburg PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Wrench set
  • 96 of 108 people found this instruction helpful
Model includes filtered ice maker and water dispenser from front of unit. Water maker just suddenly stopped working but ice maker continued to work fine. After some phone calls to trouble shoot at a high level, I figured it was worth a try to buy the replacement part of the most likely culprit and see if it did the trick. Would have cost maybe $150 or more for service tech to make house call, provide the part and do the switch. Buying the part was only $40 and replacement was easy. Remove access panel from behind fridge and identify valve. It has intake water from the filter then has two outbound lines. One to ice maker, one to water dispenser. All function is in one part, but each outbound line has its own functioning valve. Unplug fridge, turn off water supply, disconnect all connections from old valve and reattach to new valve. When re-hooked, be patient in allowing water to re-fill line before coming out of dispenser in front. Likely to doubt it works, but surprised how long it took for water to fill line resevoir.

Refrigerator too cold

  • Customer: Marc from Orlando FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 89 of 91 people found this instruction helpful
My repair experience was a little more complicated than previous posts, but nothing major. And most importantly replacing the Fresh Food Air Inlet Cover did fix my problem. Here are the steps I followed:
1. You will need to remove a minimum of the top two shelves to get access to the Air Inlet Cover. It runs along the back of the fridge and connects to a hole to the freezer side. It has a little fan inside that sucks the cold air from the freezer and diverts to the top and bottom of the fridge.
2. As mentioned in other posts, there are four screws holding the Inlet Cover in place, 2 lower and 2 upper. To get access to the lower two screws,you simply pop off the lower duct assembly (squeeze the sides). Be careful when removing and installing these screws. If you drop one into the lower duct, you will add a few more steps to the installation to remove more shelves and take out the lower duct to get to where the screw fell. Obviously this happened to me. Not difficult to do, just adds more time.
3. To access the upper two screws I had to remove the top light cover (one screw) and then slide out the top duct/diffuser assy (my name, not GE's).
4. Finally to get clearance to pull out the Inlet Cover, I had to remove the water filter and cover. When you pull away the Inlet Cover, you will see the electrical connection that is simple to disconnect.
5. After I removed my Inlet Cover, it was obvious that it was broken because it rattled and I could peek inside to see that the plastic air diverter/flapper thingy was broken.
6. One final surprise was that the replacement Air Inlet Cover did not exactly match the one I removed. The replacement only had one upper air outlet, while my old one had three upper outlets, left, right and center. I noticed there was a plastic cover over one of the side outlets on the replacement, so I just popped that off and hoped for the best.
7. The replacement Air Inlet Cover Kit came with sticky back insulation that you attach to where the Inlet Cover meet the freezer access hole to make sure snug fit to limit extra cold air leaking into the fridge side.
8. Installation of the replacement Air Inlet Cover was fairly easy, just follow the above steps in reverse and make sure you don't drop any screws.
It's been a couple of weeks since I performed this installation and my fridge has been maintaining temperature perfectly. No more frozen milk or lettuce. The wife is very happy.

Leaky water valve

  • Customer: Gary from El Cajon CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 72 of 74 people found this instruction helpful
Unplugged the refrigerator, turned off the water supply, and then removed the back cover/access plate. Observed and made wiring notes to ensure I install the part correctly. Unscrewed the bracket holding the water valve assembly, and lifted it up to see and remove the three water lines (one input, two output). The input or supply line is a compression fitting...just use an adjustable wrench to loosen the nut and lift off the line. Then remove the two output lines by depressing or pushing in on the white plastic rings that surround those two holes ...the lines just slide out, but you have to push in on those rings. Remove the two electrical connectors...just wiggle them off One connector was very stubborn but it eventually came off. Try to be gentle, and pull on the connector heads...not on the electrical wires.
Assemble the lines and electrical connectors on to the new part. The two output water lines just slide in...you dont need to push in on the rings. You'l feel them seat into the valve. Don't worry.
Put it all back the way you found it, turn on the water supply, and plug in the power cord. Check for leaks. I had no leaks and was very pleased. This is so easy a chimp can do it, but let everyone think otherwise! No biggie.

No power to the fan and compressor

  • Customer: Christian from Kearneysville WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 83 of 113 people found this instruction helpful
I have a fridge in my garage. I have found that a glass of ice water or a cold drink outside is very important to me. When I discovered melting ice dripping onto the garage floor I was very upset. I spun the fridge and found that the compressor and fan weren't starting. I got out my multi-meter and discovered that power was not making it to these components. I did some research and found the wiring diagram online. There really isn't too much going on with a fridge and the most likely candidate seemed to be the run capacitor. I ordered the part, replaced it in a few minutes and the fridge began working again.

Water would only trickle out at water dispenser, but was making ice.

  • Customer: Jim from Livonia MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 94 of 164 people found this instruction helpful
Since it was making ice I new there was water getting to the water valve on the fridge. I found the water valve on the back of the fridge, put a voltage tester on the water dispenser side of the valve, had someone push in the dispenser flap on the front of the fiidge and found there was 120v. That told me that the switch was good and pretty confident that the valve was bad.
Upon reeceiving the replacement valve I removed both electrical leads on the valve remembering witch side goes to which, turned the water line off, removed the water lines, matched them up to the new one, plugged the leads back in on the valve, turned water back on and tested. There will be a little air in the lines, but once that is out the water will flow at a steady stream.
All Instructions for the PSS26SGRBSS
1-15 of 1168