Models > PFSS9PKYASS > Symptoms > Door won’t open or close

Parts That Fix General Electric Refrigerator PFSS9PKYASS Door won’t open or close

Door won’t open or close is a commonly reported symptom for the PFSS9PKYASS General Electric Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your PFSS9PKYASS General Electric Refrigerator that will fix Door won’t open or close. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

1 Door Mullion Spring
Fixes Symptom 75% of time
Door Mullion Spring – Part Number: DA81-01345B
★★★★★
★★★★★
56 Reviews

Rated by 25 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

The French door divider spring fits most Samsung French door style refrigerators. The spring applies tension between components in the refrigerator, which engages and retracts the door flap. This will allow the door to close properly. If the spring is broken, damaged, or faulty the door flap will swing open and block the door from closing, and you should look to replace the part straight away to prevent further damage to the door. The spring is a genuine OEM part, is made of metal, and measures at 1 1/2" long. This part is also known as a refrigerator door mullion spring.

$ 13.24
  In Stock
PartSelect Number PS4163672
Manufacturer Part Number DA81-01345B

Replacing your Samsung Refrigerator Door Mullion Spring

Replacing your Door Mullion Spring

Customer Repair Stories

spring in door mullion had broken

There is a pretty good video about this on youtube, but complications arose nonetheless. The replacement spring supplied by Partselect is a bit different from the original in two ways. First, it is made of heavier-gauge wire; this is a good thing for durability, but it makes installation tougher. Second, the ends of the spring, which are bent at right angles to the spring axis in order to fit into the plastic sleeves that hold the spring ends, are far too long. Once I figured this out, i snipped the ends down by a quarter inch or so, and they fit into the sleeves just fine after a certain amount of persuasion from needle-nose pliers. All things considered, it was a bit harder than it should have been, but the door works now, so all is well.
Read less
  • Gary from TUPPER LAKE, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers
10 of 21 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Installation Video Incorrect

The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
Read less
  • Cheryl from PALATINE, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
18 of 21 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
2 French Spring Pin
Fixes Symptom 18% of time
French Spring Pin – Part Number: WR02X12651
★★★★★
★★★★★
3 Reviews

Rated by 3 customers 

  

Very Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This is a replacement spring pin for French door-style refrigerators. This part is made of white plastic and is approximately ½ an inch in length. If the mullion that keeps the doors closed is not working, and your door won’t stay closed, you may have a problem with the spring or the spring pin. This part is sold individually, so be sure to determine whether you need a new spring pin or the spring itself. This is an OEM part sourced directly from the manufacturer.

  No Longer Available
PartSelect Number PS2322786
Manufacturer Part Number WR02X12651

Customer Repair Stories

Spring broke

Installed new spring pin and spring. Took only 2-3 minutes. It was more difficult to get the correct part since the spring pin was the only number listed in the part diagram and I actually needed the spring and had to call customer service to get the correct part number.
  • Sharol from Culdesac, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
3 French Door Hinge
Fixes Symptom 6% of time
French Door Hinge – Part Number: WR13X10516
★★★★★
★★★★★
4 Reviews

Rated by 2 customers 

  

A Bit Difficult 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part is the replacement French door hinge for your refrigerator. It is made of white plastic and is approximately 1 ¼ inch by 1 inch. The French door hinge can also be known as the flipper hinge. It allows the flipper assembly to pivot open and closed. If your French door refrigerator will not open or close properly, you may need to replace the hinge. This part is an authentic OEM part sourced directly from the manufacturer and is sold individually.

  No Longer Available
PartSelect Number PS2322947
Manufacturer Part Number WR13X10516

Customer Repair Stories

Door on our GE Profile refrigerator failed to close properly - upper hinge replacement

If this repair looks hard then you probably aren't doing it right. The key to doing this fairly easy upper hinge replacement is to pry the metal back off of the swinging panel attached to the door as a first step. Doing so exposes the screws that hold the hinges in the panel, and also the tabs that you must press in to release and remove the hinge covers. I accidentally broke the tabs on both hinge covers removing them, but I discovered that it didn't matter - I was still able to snap them both into place without having to replace them as well. Once you've released the hinge covers slide the panel upwards to reveal the entirety of the hinge, then push the hinge up with a flathead screwdriver so that it slides off of the anchor piece on the door. Slide the replacement part down onto the anchor, slide the swinging panel down and replace the hinge covers. From inside the panel reattach the screws (middle hinge only) and replace the panel parts including the metal back. Whole repair takes about 15 minutes.
Read less
  • Bill from SALISBURY, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Hing broke to the flipper seale door betwen the french door

Until I figured out that the Metal cover on the divider door had to be removed (pried out) giving access to the hidden hinges. After that the hinges could be removed and replaced.Great with giving phone thou.
  • Lal from Tehachaei, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
27 of 48 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Back to Top