Models > PDW9980L00SS > Instructions

PDW9980L00SS General Electric Dishwasher - Instructions

All installation instructions for PDW9980L00SS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the PDW9980L00SS
166-180 of 269
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Rollers on Dish basket broke

  • Customer: Marlene from Myrtle Beach SC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Just removed the old rollers and clamps, replaced them with the new rollers and clamps....just that simple.

The detergent dispenser would not latch.

  • Customer: Eric from La Crescenta CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
On the Model PDW9880, there are about 14 screws to be removed. I used a large Phillips driver and a pair of needle nose pliers. You cannot use a cordless drill driver for about 10 of the screws unless you have a long bit, as the 10 screws are so close to the body of the dishwasher door that the chuck of the drill will not clear. At the top of the door there are two screws on either side of the latch. The two screws are attached to white plastic blocks that serve as a lip to hold the outer door to the liner. It took a little wrestling with the two plastic blocks to slide them out from under the lip, releasing the outer door. Be sure not to let the outer door drop away, as it will tug on the ribbon cables that connect the display to the dishwasher. Keep a towel or sponge handy to keep the
dishwasher handle from resting on the tile floor. There were 4 electrical connections, including two ribbon cables, both of which just pulled out. I needed a needle nose pliers to remove the 2 spade connectors from the detergent dispenser solenoid, in order to pull on the connector, not tug on the wire. The entire repair is actually pretty straightforward and easy. It took 40 minutes, doing it slowly and carefully. But please don't tell anyone that it is easy, because my wife thinks it was an extremely complex repair, involving the risk of high voltage electricity.

The replacement part fits different makes and models, and does not have any brand identification, other than the Cascade logo cast into the front. Other than that, it appears to be identical to the original. Note: The
soap cup does not open for several minutes in the cycle, so don’t waste time or frustrate yourself (as I did) by checking the dispenser during the first 10 minutes of the cycle. Incidentally, although the company is in Canada, my part shipped from Central California (Fresno) and arrived in the Los Angeles area the next business day.

Lower carriage wheels so bent it would not move.

  • Customer: kathy from zionsville IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Took old one out, put new one in in less than 20 seconds!

Door falling open heavily instead of gently; no support.

  • Customer: Alex from Decatur GA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Had purchased SPRING DOOR, CABLE ASM, and HINGE CABLE PULLEY prior to starting repair, as I did not know which piece had failed. Cable assembly was the culprit. SPRING is heavy duty steel, HINGE CABLE PULLEY is nylon, and CABLE ASM (assembly) is braided steel with a steel plate at one end that ties into spring and an inadequate nylon piece that ties into the steel hook on the door. The nylon piece failed through tearing open. REPAIR STEPS: 1. Removed bottom cover plate at front. Two hex head nuts. Nut driver works best but Phillips head screw slots are on nuts. 2. Removed dime-sized cover plates located on either side of main unit where door seals when it is closed. Used Phillips head screwdriver to remove screws that are screwed into cabinets flanking dishwasher. Magnetic tip will help keep you from losing these between dishwasher and cabinet as they are too short to project through the access hole when fully unscrewed. 3. Lowered appliance feet using adjustable pliers. Slip wrench would probably work but six-sided appliance feet are slippery. 4. Loosened drain hose clamp from disposal and removed drain hose. 5. Shut off water line to dishwasher (under sink) and disconnected water line with slip wrench. Steps 4 and 5 were done to give me the slack I needed to pull dishwasher out from cavity far enough to access the side where the repairs were to be made. You may or may not need to do that--try pulling dishwasher out first and see how far it will go. 6. Looked at the problem, which was failed cable assembly. 7. Removed nylon Hinge Cable Pullley with nut driver. This allows cable removal. 8. Put cable back into place (loose) and then replaced Hinge Cable Pulley. 9. Reattached cable to spring on back end and door hook on front end. 10. Pushed dishwasher back into position. 11. Raised appliance feet to proper height. 12. Reinstalled side screws that hold dishwasher against cabinetry. 13. Replaced small screw cover plates. 14. Reattached drain line to disposal. 15. Reattached water line. 16. Turned water on and checked for leaks. 17. Reattached bottom cover plate to front of dishwasher.

one missing wheel and one that kept falling off

  • Customer: LaDonna from Centennial CO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
It took more time to open the package than to actually effect the repair. I snapped the wheel on the axle, then snapped it in place on the front side of the dishwasher. It took less than 5 minutes to end the aggravation that had lasted months!

Wheels coming off track

  • Customer: Rebecca from Indianapolis IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Bought the small piece to fit inside each wheel and replaced them. Now working and sliding perfectly

Water leaking underneath dishwasher

  • Customer: Anthony from East Islip NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
went online to parts select. Looked at parts that could be leaking. Thought it was the sump. Purchased the sump and the pump connector. Almost bought the adaptor pump assembly, but it was $29.00. Parts arrived in about 2 days. Turned off water and power to dishwasher. Disconnected the copper water line. Hardest part was getting the dishwasher out of space. Once out, layed it on it's side. Parts held together with clamps. Took it apart like a puzzle. Replaced the parts, tightened the clamps. Pump connector hard to unscrew. Got a good hand grip on it and turned it loose. Sump did have a hole in it. Put everything back together. water, electric, etc. Turned it on and it was leaking. Leak coming from the adaptor pump assembly. Couldn't wait 2 more days.Found part at a local parts store for $40.00. Was able to change it by reaching underneath and not pulling dishwasher out again. All three parts needed to be changed. Dishwasher now working fine. If your leaking underneath and taking out the dishwasher change those 3 parts.

Wheels on bottom rack folded after axle holders failed

  • Customer: David from Mineral WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Twice I have ordered the wheels and axles from you, as more wheels broke at the axle holder. Now, all are replaced, and your upgrade to clip the axle to the wire rack on both sides was perfect. The wheels are thicker and stout too. Thanks for this and for quick, very quick, delivery.

4 wheels fell off the dishwasher's lower rack

  • Customer: Chris from Hahira GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
At first I ordered just the wheels. When I received them I realized that I had to have the axles too. I ordered the axles and problem solved. To my surprise, they had changed the design of the axles and my problem may be solved forever.

Replace wheels on bottom of dishwasher rack

  • Customer: Barbara from Corona CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Removed the old wheels and replaced new. Very easy to snap the new wheel on.

wheels would not stay on the bottom rake

  • Customer: larry from st louis MO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
change out wheel axle and put axle and wheel on all bottom rake where needed....put axle on wheel before rake

Rubber door gasket pulled away from dishwasher when door was opened after a wash or when sliding the top rack out

  • Customer: Jane from Phoenix AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the door gasket and cleaned the track prior to installing the new gasket. The online repair instructions didn't mention a thin wire that is stored at the bottom of the tub near the door and is used to hold the ends of the gasket in place. Gently remove the ends of the gasket from the wire prior to pulling the entire gasket out of the machine track.

old rack was missing wheels and rusted

  • Customer: Robert from Cincinnati OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Found company on line. Start to finish in 3 days. great service but dishwasher parts a little pricey.

wheels falling off basket

  • Customer: gary from fort worth TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
just followed the instructions on the film you provided and was a breeze. am so pleased with product and how it has been upgraded hope it holds together better than the older style wheel and axle..semms stonger. thank you for makeing repair so easy. gary iker

DIRTY DISHES, DISPENSER STOPPED WORKING

  • Customer: Jerry from Calistoga CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
ORDERED PART ONLINE, ARRIVED TWO DAYS LATER. REMOVED AND REPLACED DISPENSER WITH NEW UNIT. EASY JOB. DISHWASHER WORKS LIKE NEW.
All Instructions for the PDW9980L00SS
166-180 of 269