Models > PDW9980L00SS > Instructions

PDW9980L00SS General Electric Dishwasher - Instructions

All installation instructions for PDW9980L00SS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the PDW9980L00SS
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Lower wheel axles worn out

  • Customer: Glen from Alpine CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 459 of 462 people found this instruction helpful
Simple repair... Great Company, quick shipping (in CA had it the next day). Quality parts, GE OEM!! And to top it off the lowest prices!!

My wheels would not stay on the roller rack which made me dread having to put a dish in the rack.

  • Customer: Michelle from Weddington NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 364 of 366 people found this instruction helpful
All I had to do is take out the rack, pop off the old wheels, place the new stud rollers on, then pop on the new wheels. So easy and now my dishes don't get chipped when I pull the rack out and push it back in. I wish I didn't wait so long to order new parts.

The wheels kept falling off the right side of the bottom rack; it was extremely annoying. We basically had to lift the bottom rack to get it in and out of the dishwasher.

  • Customer: Jean from Richmond VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 296 of 215 people found this instruction helpful
I removed the old wheels & studs on the right side of the bottom rack of the dishwasher, and I gleefully THREW THEM ALL OUT! HA HA!

Then I put the nice new rollers on the studs, and then I put them on the rack.

Helpful hints for others beleaguered by this design problem:

1) Be sure to get new studs - that's the part that kept causing the wheels to fall off

2) Put the rollers on the studs before putting them on the rack. (Another user on this site noted that, and it was very helpful).

3) P.S. Very prompt shipping, great service - I will definitely use this company again. And thanks to whoever dropped a cheerful Christmas candy into the box!!

Lower rack began rusting and wheels broke off.

  • Customer: nathan from commerce MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 103 of 166 people found this instruction helpful
Pull old rack out, slip new one in!
One thing i did was order wheels and studs as i was unaware they lower rack came fully equiped with all wheels,studs, and flip up dish dividers. So if your replacing the rack no need to order the wheels! The diagram made it look as if you only et the wire rack and not all the added pieces.

wheels kept falling off rack

  • Customer: ELLEN from CONCORD NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 72 of 134 people found this instruction helpful
tormented by the wheels falling off the lower rack in the dishwasher, had to lift it in and out when loading, then it would get hung up and not enter straight. a real pain in the @$%.
i was so happy to find parts select, and see that other people had the same problem. i ordered the new wheels and modified clip. shipping was really fast. took off the older ones and replaced them. when my husband came home and saw i fixed it myself, he was astonished. no more fighting the rack. smooth and better than new. thx parts select!!

soap door latch broken, wouldn't hold soap for later release in middle of cycle like it was supposed to.

  • Customer: James from Naperville IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 41 of 44 people found this instruction helpful
Turned off power to unit, 'cuz it has a solenoid lead to open the soap door.
Removed the phillips head screws that held the door together. The screw are located on the inside edge of the door, there are 10-12 of them.
Spearated the door shells carefully, trying not to disturb the location of the wiring in the middle of the door.

Found the 4 screws that hold the module assembly to the door from the inside, and removed them.
Popped the assembly out, cleaned the gasket-seat area and placed the new one in place.
Carefully tightened the 4 screws. It is easy to over-tighten them, so only turn them until you feel they are snug. Let the gasket do the work.
Attached the two solenoid control wires in the same positions they were in before they were removed from the old assembly.
Re-assembled the door halves, again taking care to not over-tighten the phillips-head screws. One got "spun" and I removed it and re-set it into some epoxy.
Returned power to the dishwasher, and stopped washing dishes by hand.
Note: the latch is now made with a plastic that is more dense, and likely will not fail as soon as the original one did. I think GE learned something about the durability of their component plastics since this was originally built.

Heating element rusted and cracked

  • Customer: Jason from Jersey City NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 41 of 44 people found this instruction helpful
The hardest part for me was pulling the dishwasher out from under the countertop. Once it is out all you have to do is disconnect the power (or power off the fuse going to the dishwasher) then look underneath the dishwasher and you will see where the two ends of the heating element come through. Disconnect the wires connected to the ends by simply sliding off the connector. Then remove the plastic "nuts" that screw onto the ends of the heating element by turning them counterclockwise counterclockwise. Once the nuts are removed you can reach inside the dishwasher and remove the old heating element and replace it with the new one. Then simply replace the plastic nuts and reconnect the wires and you are good to go.

The wheels on the bottom rack kept coming off and I was beginning to hate my dishwasher. Also, the top rack had rusted through in areas.

  • Customer: Claudia from Reston VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 68 of 132 people found this instruction helpful
Easilly took the rollers off and slipped on the new ones. Changed out the top rack. Now the dishwasher is back to new! Don't know why I put this off.

White latch on soap dispenser broken- would not latch

  • Customer: Alan from Marshall VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 27 of 30 people found this instruction helpful
1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop.
2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.
3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.
4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.
5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.
6. Reverse the process for installation. Remember to reconnect all three electrical connections.

Water was not draining out of the bottom of the basin

  • Customer: Eric from Leander TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 14 of 15 people found this instruction helpful
The dishwasher was disconnected and pulled out. I turned it over onto it's side so I could get down to the drain pump. It looked exactly like the original part and fit just as well. The hoses came right off and then once it was replaced, slipped right back on. It all worked like a charm. The only problem I had was after the repair. The copper water line moved around too much and caused a leak at the connection at the dishwasher. Luckily I tested the line outside before I reinstalled it completely. I just went and bought an $11 flexible hose with new fittings on either end and replaced the copper lines. It went on easier and it sealed tight.

This was a pretty easy repair and I am glad I did it. We were on the verge of just buying a new one, but for a $35 part and a couple hours, it was well worth it.

Soap dispenser latch broke - never worked right

  • Customer: Steve from Lincoln CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 12 of 13 people found this instruction helpful
This was a piece of cake. The original soap dispenser never worked right and always left unused soap. The new part was easy to install and works great. Only needed a 1/4" nut driver and philips screw driver to pull the outside panel and replace the module rinse and cap assy. Easy!

Leaking door when appliance working

  • Customer: Thomas from Orlando FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 22 people found this instruction helpful
I gently removed the old gasket and replaced it with no problem. The part just pushes into a channel in the washer side.

plastic hinge arm link broke causing door to flop open

  • Customer: Margaret from Meridian MS
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 14 people found this instruction helpful
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great grandmother...

Broken drawer slides

  • Customer: steve from ramsey MN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 11 of 15 people found this instruction helpful
The repair was very easy, I just had to replace some bad bearing slides in the drawer pull. Remove the end cap, remove the top drawer, remove the old bearing slide from the drawer slide and snap the new one in. finally replacing the end caps.
Ordering the parts was easy and delivery was fast.

sump inlet was partially dissolved

  • Customer: John from North Haven CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 9 of 11 people found this instruction helpful
Disconnected electrics,plumbing, and removed DW.
Replaced sump inlet by removing about four clamps.
The inlet was partially dissolved. I think what lead to this is a partial clog, of broken glass and plastic. DW works fine.
All Instructions for the PDW9980L00SS
1-15 of 278