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MZD2665HEW Maytag Refrigerator - Instructions

All Instructions for the MZD2665HEW
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getting "black plastic" pieces on ice
I didn't know what the plastic was - just that it was unappetizing. Reading other posts, it must have been the teflon coating. The refrigerator is 13 years old and reading other posts, I guess I'm lucky it lasted that long.

My boyfriend did the repair and here is his story:

The first ice maker we received was cracked on one corner. Not knowing how it got that way, I was concerned that there might be additional internal damage and that the unit wouldn’t work properly. Part Select was contacted and a replacement unit was sent with no difficulty.
As other reviewers have said, the replacement was quite easy, taking less than half an hour. The only tools I needed were a screwdriver and a nut driver. To begin, unplug the refrigerator and turn off the water supply to the ice maker. Loosen, but do not remove, the two top attachment screws. Then remove the bottom screw. Lift the unit up off the top screws and remove the water inlet hose at the top right. It’s probably a good idea to have a container handy to catch the small amount of water that comes out, but you’ll need a third hand for this.
The electrical wiring harness is very short and may be tricky to disconnect. On my refrigerator there is a round vinyl connector that plugs into a receptacle on the back wall of the freezer compartment directly behind the ice maker. This was removed with no difficulty (accidently, actually). Once the unit is out of the refrigerator you can remove the connector from the ice maker by using a screwdriver to depress the latch tab that is visible in a window in the unit housing. When installing the connector in the new unit make sure it is fully seated. Next, reconnect the round vinyl connector to the receptacle on the back wall of the freezer compartment. This was the worst part of the whole procedure. You have to support the unit close to the back of the freezer (due to the short harness) with one hand while inserting the connector with the other. This requires both arms in a confined space. The first time I did it I apparently didn’t get a good electrical connection on one end of the harness, and it didn’t work. Because the connectors are directly behind the ice maker I had to remove the unit and re-install it, but it was much quicker the second time, less than 10 minutes.
Once the connectors are in place put the water inlet hose into the opening at the top right. You may need to re-use the retaining clip from the old unit for this. Slide the two top mounting ears down between the screw heads and the back wall of the freezer compartment and tighten the screws. Then install the bottom screw. Plug in the refrigerator, turn on the water and make yourself a frosty beverage.
All in all, a relatively quick and painless procedure.

Another note - we kept saying "is there ice yet"? I think the metal bar that controls the ice maker needed to be raised and lowered a few times before it would work properly as it seemed to raise 1/2 way but the ice would not drop so I put it down and it worked its way up. Had to do it a couple of times over a 4 hour span but once going, it is working like a champ.
Parts Used:
Replacement Ice Maker
  • Kathy D from Waterford, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
53 of 59 people found this instruction helpful.
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easy and quick
unscrewed to removed old and screwed in new
Parts Used:
Refrigerator Water Filter
  • alvin from irmo, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
87 of 163 people found this instruction helpful.
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Water dispenser dripping
Diagnosing the part I needed was the biggest problem and thus my offer to post this feedback. I assumed the dual valve was the culprit by the description on Partselect - if the part was to allow water to dispense (into the ice mold) when activated, it stood to reason that when NOT activated, it should STOP the flow. I guessed right. Partselect should add to the description that this part also controls water flow to the drinking water dispenser, not just for the ice. Unplug fridge and close water supply valve (probably saddle valve in basement...)Part is located on back of fridge, lower left hand side. The water lines will lead you right there. Remove all sheet metal screws with nutdriver. Remove panel to gain access. Remove all water lines, taking note which lines went into which opening. Note: no tools necessary for this. Pull line out with one hand while depressing the blue plastic ring around the intake of the valve. Will pull right out. Have towels and/or bucket to capture water in lines. Replace lines simply by pushing them into the correct opening. Replace valve and panel. Plug in fridge, turn water supply back on. Also want to say the the service was GREAT from Partselect. Called the 800 number on a Sunday afternoon. Rep was GREAT. Had part two days later - sent regular delivery! Awesome!
Parts Used:
Dual Water Valve
  • William from Niskayuna, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
48 of 51 people found this instruction helpful.
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while closing the door, the light switch fouled, resulting in the switch breaking
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
Parts Used:
Door Switch
  • Kevin from Beckley, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
59 of 88 people found this instruction helpful.
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Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
Parts Used:
Replacement Ice Maker
  • GORDON from CUPERTINO, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
51 of 70 people found this instruction helpful.
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the touch pad cover was cracked
I ordered the cover and the face plate because I was unsure of the condition of the cover and because the face plate is stuck on the cover. The repair was very simple. Turn off power to unit. Remove the spill plate, it just pulls out. Then remove the two screws that are seen when the spill plate is pulled out. The cover slides down and comes out. Disconnect the two wires to the operator switch, they just pull off. Take two small screw drivers and gently raise the tabs that latch in the circuit board jack and pull the jack down to remove it. Remove the one screw that secures the circuit board and use a small screw driver to gently raise the tabs that hold the circuit board in place on the bottom side and remove the circuit board. Install the circuit board on the new cover and intall the holding screw. Plug in the jack that connects the circuit board to the unit. The plug in the two wires to the microswitch. Install the cover and install the two holding screws. Slide in the spill plate. Finally install the face plate, it just sticks on and is very easy because the cover is resessed where it is to be installed. In all I think it took me longer to wright this than it did to do the repair.
Parts Used:
FACADE- 5 Facade Insert - Black
  • tom from lawrence, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
44 of 49 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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compressor clicking but not turning on
I just opened up the fridge back panel accessed the old relay/capacitor, pulled it out, replaced with the new one, snapped it back into place, tested it (compressor came on), replaced the back panel and went on my way. Really, really easy repair.
Parts Used:
Compressor Start Device and Capacitor
  • brice from irving, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
45 of 55 people found this instruction helpful.
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Ice Dispenser had jammed up and become inoperative
The parts discription was a bit vague and I wasn't sure exactly what I was ordering, but I received everything I needed and it works fine. The combination screw conveyor/ice crusher came in one piece. The ice cube bin is a plastic assembly that snaps apart. I used a wide blade screw driver carefully to facilitate assembly/disassembly. Once you have it apart the old converyor slips out and the new one slides in. Do not remove the two screws that hold the new assembly together. You need a phillips scredriver to take out two of the screws from the old assembly and put in the new one. That is, there are four screws and you need to trasfer two of them. Everything now works fine.
Parts Used:
Ice Maker Auger and Crusher Blade Assembly
  • James from Robinson, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
40 of 47 people found this instruction helpful.
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Refrigerator stopped cooling
Problem: My Maytag side by side door refrigerator just stopped cooling and has to discard all frozen items after I discovered being away for 3 days. First, I went to my computer and read some of the repair stories at Part Select “Need help with your repair?” and installation video guide.
1. I ordered the Refrigerator Adaptive Defrost Board (ADP) - followed the procedures how to disconnect and installed the new part. Unfortunately, it did not correct the problem and only warm is coming out.
2. I ordered the Defrost Heater Thermostat Assembly - removed the old and replaced with new assembly. Again, warm air coming out. Meanwhile, I kept on hearing “clicking sound every few second” not knowing where this coming from. Again, at Part Select, I read the story about it and I ordered the
Run Capacitor and the Overload/Relay with Capacitor. Soon as I opened the parts and tried to match it from the part at the back of the refrigerator and to the part from the compressor, I have discovered that they are not in compatible with the original parts from my Maytag Refrigerator and cannot be installed. And so I contacted (Email) Part Select customer service (Jeanette) if I could return the unused parts and had provided me the “Return address and the Reference Number”. This time, I gave Jeanette the Maytag Model and Serial numbers and asked where I could find this on my refrigerator and make the necessary repair and came back with the diagram and located #4 to the compressor. Ordered the correct part# PS2004058.
3. Upon receipt of the part above, I was puzzled, in the plastic container are four parts, included a plastic cover. I have not given up, I removed the original part encased in white plastic container pulled straight off the compressor and examined it closely. Before detaching all the wiring, I also noted before disconnecting from wire harness and read the Diagram/Instruction Sheet provided.
4. From the four new parts provided, installed the Overload Terminal, bottom part on Compressor with one terminal to the Blue wire. Connected White Jumper to the old harness. Lastly, I plugged the PTC Start Device (two terminals) above the Overload Terminal on the Compressor with the proper wiring as I previously noted and installed the electrical cover. “Plugged in the refrigerator to the power outlet”. To test the result, I left a glass of water inside the freezer and a bottle of wine into the refrigerator. The result - I checked after 2 hours, the water was frozen and a cool wine. “Little frustration included here, as I am not an electrician.” But now, I could say, I fixed it, and very proud of this accomplishment.
Thank You, PartSelect and to a great Customer Support!
Safety Note: Always make sure to unplugged the refrigerator (power off) prior doing the necessary repairs.
Rodolfo Julao/S. San Francisco, CA
Parts Used:
Compressor Start Device and Capacitor Run Capacitor
  • Rodolfo from South San Francisco, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
39 of 45 people found this instruction helpful.
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Door switch module wore out
Pull out old module...
Remove 2 wires...
Tape to inside wall [don't want them to fall down into side panel]..

Order new switch..

Fed Ex pkg came on 2nd day..

Install wires on switch...
Press into opening...
Check door light on..[OK]
.. Done
Parts Used:
SWITCH
  • Fred from Oceanport, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
40 of 55 people found this instruction helpful.
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The facade plate had worn places due to age & Use
The facade plate is attached to the ice/water dispenser panel with an adhesive. I used a hair dryer to warm and soften the adhesive. Peeled off the old facade and attached the new facade. Never even had to unplug the old. Fun project!!
Parts Used:
Facade Insert - Black
  • David from Pensacola, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
32 of 36 people found this instruction helpful.
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Freezer gets ice on coils and Refrigerator gets warm!!
I defrosted the ice from the freezer coils with a blow dryer and then removed the back panel from the freezer and I change the defrost heater and the defrost thermostat, I believe that being I am a woman and not really knowing what I was doing, (only what I read on PartSelect) that it took me as long as it did...Once I realize what I had to do, it was over in a jiffy....So far the Refrig and Freezer seem to be working fine..
Parts Used:
Defrost Thermostat Defrost Heater
  • ANTOINETTE from BALTIMORE, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
30 of 34 people found this instruction helpful.
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Latch was broken on the filter cover and would not hold the filter in place.
Ordered a new filter cover, received in 2 days and installed it in about 5 minutes. Worked perfectly.
Parts Used:
Water Filter Cover
  • Ken from St. Geogre Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
34 of 49 people found this instruction helpful.
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Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Leo from Salem, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 76 people found this instruction helpful.
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All Instructions for the MZD2665HEW
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