One of the switches in a component that door activates when shut.
I replaced the whole component with all three switches in it even though only one switch was bad . Taking out one switch out of the holder unit would probably have damaged the unit that was holding the switches. Easy install and it works great again .
diagnosed defective 'door-shut switch' in the switch holder assembly. rather than replace switch, replaced entire locker holder assembly which made for a very simple and easy repair...not to mention very inexpensive.
Removed the upper plastic panel (4-screws) over the microwave and then lifted off the door and installed the new door. Then replaced the upper plastic panel and it was done!
Use a flat head screwdriver or butter knife to loosen the black frame located on the handle side of door which exposes screws that hold handle on unit. Remove screws with Phillips screwdriver, fit handle onto outside of door and tighten screws. Pop black frame back into place and you’re done.
Not knowing which of the switches to replace I ordered all three in the assembly. Replacing the full assembly was easy, first unplug the microwave. Then remove the top cover to access the screws that hold the control panel in place and let the control panel hang. There are two screws that hold the assembly in place - remove those. I used needle nose pliers to pull the wires off of the switches and immediately put the wires on to the new assembly so there was no confusion on what wire went where. Place the assembly back in position, replace the two screws to hold it in, put control panel in place and secure screws. Replace top cover and plug in.
food does not get hot, carousel did not turn, all other indicators worked
Read the troubleshooting section on this site. Figured it was an interlock problem because the food was not getting hot (magentron not turning on) and the carousel was not turning. Did not think both the carousel motor and magnetron failed at same time, thus indicated an interlock problem. The interlock switches are actuated by the door latch. Replaced the assembly locker piece with all three switches (only a $20 dollar part) and microwave was fully operational again. Wife and kids think I am a hero.
Followed owners manual instructions to the letter: removed two top screws, opened the unit door so I could slide out the old filter. We don’t cook much at all in the unit, mostly just heating coffee and reheating leftovers. BUT! The top grill was pretty greasy and needed hot soapy water to clean, including in the depths of the top area. The whole process, especially the company website for part ID and purchase, was slick!
WORTHLESS...I EMAILED YOU ON 2/7/22 AFTER RECEIVING THE DAMAGED FILTER DUE TO NOT SHIPPING IN A HARD OR SOMETHING IN THE ENVELOPE TO PROTECT THE FILTER FROM BEING BENT. I HAVE NOT HAD ANY RESPONSE FROM YOU FOR THE DAMAGED FILTER OR WHEN I CAN EXPECT ONE THAT I CAN USE. UNSATISIFACTORY SERVICE!