Models > MSG20GWZBWH

MSG20GWZBWH General Electric Refrigerator - Overview

Sections of the MSG20GWZBWH

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Dispenser Door Assembly or Flapper – Part Number: WR17X11653
Dispenser Door Assembly or Flapper
★★★★★
★★★★★
(87)
PartSelect #: PS964304
Manufacturer #: WR17X11653
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
$15.58
  In Stock
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Door Closing Cam – Part Number: WR2X4901
Door Closing Cam
★★★★★
★★★★★
(18)
PartSelect #: PS297995
Manufacturer #: WR2X4901
This single door closure cam is mounted on the door, not the hinge.
$25.45
  In Stock
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Bottom Hinge Assembly – Part Number: WR13X10020
Bottom Hinge Assembly
★★★★★
★★★★★
(26)
PartSelect #: PS290199
Manufacturer #: WR13X10020
Comes with both cam risers. This hinge kit is suitable for the bottom of either the freezer door or the refrigerator door of some refrigerators.
$47.33
  In Stock
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Union Connector - 5/16 Inch to 5/16 Inch – Part Number: WR02X11330
Union Connector - 5/16 Inch to 5/16 Inch
★★★★★
★★★★★
(10)
PartSelect #: PS758446
Manufacturer #: WR02X11330
Quick connector for plastic water line - 5/16" to 5/16"
$9.03
  In Stock
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Light Switch – Part Number: WR23X10725
Light Switch
★★★★★
★★★★★
(59)
PartSelect #: PS8758429
Manufacturer #: WR23X10725
The interior light of your refrigerator is controlled by a switch that is activated when the door is opened and closed. If your refrigerator light will not turn on, there could be an issue with the sw...
$8.56
  In Stock
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Drawer Slide Rail - Left Side – Part Number: WR72X207
Drawer Slide Rail - Left Side
★★★★★
★★★★★
(14)
PartSelect #: PS306911
Manufacturer #: WR72X207
This drawer track supports the left hand side of the sliding drawer.
$39.67
  In Stock
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Drawer Slide Rail - Right Side – Part Number: WR72X206
Drawer Slide Rail - Right Side
★★★★★
★★★★★
(12)
PartSelect #: PS306910
Manufacturer #: WR72X206
This drawer track supports the right hand side of the sliding drawer.
$42.89
  In Stock
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Drawer Slide Rail - Right Side – Part Number: WR72X208
Drawer Slide Rail - Right Side
★★★★★
★★★★★
(5)
PartSelect #: PS306912
Manufacturer #: WR72X208
This is a replacement drawer slide rail for your refrigerator. The slide rails allow the crisper pans to slide in and out efficiently. If the slide rail is broken or missing, the crisper pan will not ...
$27.02
  In Stock
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Package of 12 Screws – Part Number: WZ4X244D
Package of 12 Screws
PartSelect #: PS312573
Manufacturer #: WZ4X244D
This is a package of twelve Phillips-head screws. They can be used as replacement screws in refrigerators, ice makers, or freezers. Be sure to check that your appliance model is compatible with these ...
  No Longer Available
Plastic Tubing - 5/16 Inch – Part Number: WR17X2891
Plastic Tubing - 5/16 Inch
PartSelect #: PS292878
Manufacturer #: WR17X2891
This part is the replacement water line for your refrigerator. It is a long plastic tube, which is 5/16 of an inch in diameter. If your refrigerator is leaking, or will not dispense water or ice, you ...
$24.89
  In Stock
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Defrost Thermostat – Part Number: WR50X122
Defrost Thermostat
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★★★★★
(4)
PartSelect #: PS303471
Manufacturer #: WR50X122
This clip on refrigerator defrost thermostat clips on to your refrigerator's evaporator. It will cut out at 60 degrees Fahrenheit and kick back in when the temperature drops to 32 degrees Fahrenheit.
$51.25
  In Stock
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Actuator Pad – Part Number: WR2X8702
Actuator Pad
★★★★★
★★★★★
(10)
PartSelect #: PS299261
Manufacturer #: WR2X8702
Note: This part is now ONLY available in black.
  No Longer Available

Questions And Answers for MSG20GWZBWH

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Common Symptoms of the MSG20GWZBWH

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Leaking
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Door won’t open or close
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Light not working
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Not dispensing water
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Door Sweating
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Fridge too warm
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Ice maker won’t dispense ice
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Frost buildup
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Freezer section too warm
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Noisy
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Freezer not defrosting
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Ice maker not making ice
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Fridge runs too long
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Clicking sound
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Freezer too cold
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Ice maker dispenses too little ice
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Ice maker dispenses too much ice
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Door would not automatically close.
Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.
Parts Used:
Door Closing Cam
  • Gary from North eastham, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
175 of 189 people found this instruction helpful.
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Internal water lines brittle, cracked, leaking
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Marty from West Bloomfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
118 of 136 people found this instruction helpful.
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
116 of 144 people found this instruction helpful.
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