MHE13XHB0 - Instructions

just replacing the glass cooking tray was probably the easiest repair job I've ever had to do.

Just put it in place

Removed broken pieces. Ordered new glass tray. The tray came with excellent packing and double-boxed so there was no damage in transit. All I had to do was place the new glass tray onto supports in the oven.

I was concerned I wouldn't get the correct glass plate, but it fit perfectly.

removed two screws,lowered the glass shield,removed the burned out bulb and replaced it with the new one. I ordered the bulb from parts select and recieved it two days later. It was a pleasure to deal with them, and certainly use them again.

Unplug the unit before servicing. Need phillips screwdriver. Open door. Use step ladder to access and remove 2 small screws from top of the room air diffuser at top of unit. Slide diffuser slightly to the left to align the diffuser's plastic tab on the left side to rotate toward you. (The wires for the front control panel are at the far left side of this difuser, but difuser is slotted for easy removal). Once the difuser is removed you will see 1 screw at the top that secures the pannel cover on the left side of the unit. Remove screw and slide this panel slightly up and out. This exposes the plastic frame that holds the upper and lower door switches. To locate the door switches and observe how they work, close and open the door and watch the door (bayonets) open and close the micro switches. Do the (red) buttons on top of the switches move up and down when the door bayonets push and release? If the buttons do not "pop" up when opened the switch is defective. The switch frame is secured with 2 screws. Remove screws and rotate the unit out for easy access to the micro switch(s). The internal (spring?) on my unit that is suposed to allow the red (visible) button on top of the switch to "pop" up when the door is opened was broken. Carefully pry the switch outward while being careful to lift the plastic holder-piece that holds the switch in place. Be careful, there is a small pin on the frame, so rotate the switch OUT toward you while lifting (carefully) the plastic holder-piece (you will see it on top of the switch). You can use an ohm meter to test the continuity of the switches. But if the buttons don't "pop" they are defective. Replace switch and reassemble.

After determined the problem on one of the websites...I received the part I needed... removed the control panel and installed the new main fuse In about 15 mins!

I had some difficulty removing the glass plate because of the awkward (upside down) position of the screw that retained it. After replacing the burned out bulbs and replacig the glass plate the problem of replacing the screw involved my dropping the thing several times before I got the screw threads to catch. I got a screw thread to catch enough to hold the glass plate in position and left it at that.

The hard part was trying to find the light bulb locally. The locally sold light bulbs were either too long, not dual element or not powerful enough. So I ordered the light bulb straight from PartSelect. When it came time to install the new light bulb I carefully removed the screw holding the plate in position so as not to loose it in my gas stove. I needed the mirror to line up the light bulb and screw it in. Once it was in I verified operation and closed up the plate being careful not to drop the screw into my gas stove. Problem solved.

ordered on the part select web site, came quickly, order was correct

I removed the unit from the wall. Took the cover off. Set the unit on its side. It revealed the working parts. Removed the old micro switches. Put in the new oness. Presto, it worked. Very easy for me.
The parts was delivered almost before my notice they were shipped.

new glass tray

Replaced bulb by: 1 pulling plug on microwave to make sure not hot - no power; 2 used needle nose pliers with head part about same size that fit inside of socket; 3 opened pliers and held firm against broken metal part; keeping pressure of pliers against broken metal part of light bulb, slowly unscrewed the broken part from socket using firmly held opened pliers. The rest was a cinch...just screwed in new light bulb, plugged in microwave and viola - there was light once again.

Problem would come and go. Found service schematic inside unit. Perform all the suggested tests. One possible solution was the primary interlock switch shown on the schematic and a check found the switch stuck. It would free up some times but would stick again in the open position. Ordered switch which was a simple plug in unit.

Make sure to have your model number correct. First tray I purchased I didn't use the model number and just picked what I thought would work (KitchenAid), but didn't. Second attempt I put in the model number and received the correct one. Take out of the box and into the oven, that easy.