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Models > MAH6500AWW > Instructions

MAH6500AWW Maytag Washer - Instructions

All installation instructions for MAH6500AWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the MAH6500AWW
16-30 of 170
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inner door was dammaged when i washed my sons football- ribpads.

  • Customer: enrique from crest hill, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 17 of 18 people found this instruction helpful
i removed the door,placed it on the kitchen tabel and removed 8 screws that hold the innerpart to the outer part and exchanged parts . there was a spring and a vent piece that snap on and off too. then i reinstalled the door and ran a load to check for leaks and there were none it was very easy but the best part of the repair was that i ordered the part on saturday nite and recieved it on monday , part select .com i thank you for your excellent service.......

Loud noise when in spin dry

  • Customer: Michael from Orland Park, IL
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 17 of 20 people found this instruction helpful
This kit came with instructions. I followed them closely. The only thing I could add is clean the tub spindle with steelwool to remove any debris or rust. then wipe down spindle to remove all steelwool particles and follow instructions to reassamble.

Broken Pump

  • Customer: Drake from Crofton, MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 16 of 19 people found this instruction helpful
Roll washer out of drain pan on section of 3" PVC pipe. Unplug washer & disconnect hoses. Remove rear access panel with nutdriver. Disconnect wiring harness from pump. Disconnect hoses from pump using screwdriver and pliers. Twist pump counter-clockwise to separate from bottom of washer housing. Transfer electronic component from old to new pump. Install new pump in reverse order as above.

Seal failure, leading to bearing failure

  • Customer: James from Chillicothe, IL
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 15 of 17 people found this instruction helpful
Not much to add to others' descriptions of the repair except for two things- one, the procedure for removing the front shroud on a stackable unit is somewhat different than what is described in the seal kit directions. The door switch assembly gets in the way; though the whole repair can be done by one person, it would be better (and safer) to have a second person helping at least during this part. The whole shroud is unwieldy, with two drain hoses attached, along with two dispenser hoses, the door switch/light, and the side & bottom mounting brackets, and it has to be eased out one step at a time. During the last part of this you will have to lift up the front of the dryer at the same time.

Second, our particular washer has a 90xxxx serial number. The bearings are Chinese-sourced, not the good NSK bearings. Though the listed bearing numbers are the same... the rear bearing is held in by a retainer that is permanently fixed into the outer tub. There is no easy way to drive the bearing forward, either, as the retainer covers nearly all the bearing outer shell. The chances are very high that the outer tub would be damaged beyond repair if the retainer or bearing was removed. Fortunately in this washer, the back bearing was still in reasonable shape and had some grease left; I was able to pop out the grease seal and re-pack it with wheel bearing grease. The front bearing & seal are replaced as others have described. The front bearing takes a majority of the load, so others may have similar wear.

This washer was only 3 1/2 years old; we bought six Maytag appliances at the same time, and four of the six have had major repair problems (two were cheaper to replace than repair). That, and the $678 replacement cost of the outer tub, explains why the Maytag repairman is so lonely...

Washer would not drain

  • Customer: Scott from Sedalia, MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 16 of 21 people found this instruction helpful
Starting out I found the code that the washer was showing,ND, Meaning no drain so I read up on and people where saying that the pump had a blockage in it, so I took the back of the washer to gain acess to the pump, I took the drain hose off to look in side to see if there was a problem there was nothing in the pump itself so I started to remove the pump I undid the wiring harness to find the problem, the red wire to the pump had burned in the harness order the part from part select and 30 minutes later my wife was doing laundry again..........Thanks partselect for the fast shipping and quality parts very easy repair.

bearings on tub bad

  • Customer: Richard from Swanton, OH
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 14 of 16 people found this instruction helpful
I removed everything to get to the inner tub then removed the belt pulley and pushed inner tub and shaft out of the outer tub. Then I used a die grinder and cut bearings out. I am a Machine Repairman by trade. I have cut out a lot of bearings before but nothing this small. It took 2hrs. I fit new bearings to the outer tub and shaft. Then put on the new seal and reassembled The bearings I got the at Granger approximately $45., and new seal approximately $40.. All I read on this washer is the bearings could not be replaced. The new outer tub with bearings is well over $400. At that price plus labor nobody repairs these washers. I have seen some on Craig list not in working order These washers are not that old.
I ended up buying the same thing for my daughter in law. Same bearings and seal. For the short service life I have received from the Maytag Neptune, I don’t think I would buy or recommend Maytag products.

I like to do this kind of work. Rich

Machine would not lock door

  • Customer: Ron from Fresno, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 13 of 14 people found this instruction helpful
I followed the instructions listed by others. I removed the screws that held the door on, and the screws on opposite side of door opening. Then I pulled the face piece towards me to remove it. I removed the bolts on either side that was holding the top on. Here is the part where I had to use my brain. The top would not lift, so I had to remove the cover piece for where the detergent goes. Once I got the top off I just unplugged the wires and plugged them into the new part, unscrewed the old part and installed the new one. I then put my washing machine back together and did some laundry. :)

Water leaking down the front of the washer

  • Customer: David from Gibsonia, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 12 people found this instruction helpful
The inner door panel was damaged by something getting caught in between it and the tub wearing a hole in the plastic.
Remove door hinges.
Remove screws on sides(2 on each hinge)and 4 on otherside and 2 on bottom.
Pull inner door panel (plastic) out.
Remove doorlatch by flipping up center tab and squeezing sides together.
Remove metal tabs by tilting up the backside and tilting down the front (screw hole side) and pulling through the back.

Reverse for reassembly - relatively easy.

The spinner support had sheared off

  • Customer: Stacie from Las Vegas, NV
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 17 of 28 people found this instruction helpful
First, I removed the drum. Removed the spinner support. Removed old seals. Reinstalled new spinner support. Reinstalled pulley and belt. Reinstalled drum. Reinstalled machine covers.

Daughters destroyed door seal with comforter caught in the door...

  • Customer: Glenn from New Paltz, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 11 people found this instruction helpful


The best tip was supplied by the guy that used a piece of good twine/string to help him reconnect the inner seal cable and spring assembly; the whole business of using a buddy to do so is a lot of hooey. Save yourself the aggravation of using your wife, kid or other mechanically-declined individual, and use the string trick. It is still a royal pain, but it is far superior with only one person, using the unbeatable mechanical advantage that the string gives you. I used a piece of good waxed poly twine; I tied it to a convenient hole near the front right side corner of the machine, and then threaded it throught the spring and pulled it with some good pliers in order to stretch the spring enough to re-engage the other loop of the inner seal cable, using needle nose pliers. Of course, it took about four shots to get it right, but I was particularly anal about getting the cable ends in their originally-installed orientation. In retrospect, it ought not make too much of a difference, as long as you keep the spring near the top of the drum and respect the placement of the cable: make sure it is fully in its recess in the seal, all the way 'round. Additionally, pay close attention to the drain hose attachment and outer seal installation; you don't want any more leaks. I have strong fingers so it was a snap, and there are both molded recesses, arrows and "tits" along the seal edges that correspond to the outline of the machine's mating surfaces. Please take the time to push in all the lugs all the way all around in all positions; your floor's dryness is depending on you. As far as the inner seal cable/spring situation goes, be aware that any slight failure to get it right will likely cause a "domino effect" that will necessitate that you to reinstall the seal along its entire periphery, on both inner and outer sides... hold onto that cable, and watch as you tension the spring... it will cause the inner seal to walk off the drum if you aren't paying attention, and you will not be able to recover the perfect position you had at first. In honesty, that is the only "difficult" part of the job. Ensure you've had ample food & drink before you undertake seal replacement ( and not alcoholic drink, either... ) !

As with all jobs of this type, the end was far better than the beginning... the machine doesn't spew water out onto the floor anymore, and helped reinforce my claim to the "most useful" Family Member status! lol My wife was nice to me for almost a week afterwards... your mileage may vary.

PartSelect.com, thank you so much for not only the right part at the right price delivered fast, but also the forum where others could report their repair experiences in order to give a good heads up to those contemplating this repair job. Super site, super business, would definitely use again. A+


Glenn Buononato

The washer was stating NF code in the panel. It was not refilling for the rinse cycle. I had to manually press the button.

  • Customer: Azeem from Clermont, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 13 of 18 people found this instruction helpful
Turn the washer to the back. Unscrew the upper right corner water inlet valve. Take it out then replace it with new valve. Then turn your washer on and it will work just like brand new !!!!

Bearings making loud rough noise

  • Customer: Gregory from El Dorado, AR
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable)
  • 12 of 16 people found this instruction helpful
Thanks to all the others who gave detailed information I was able to replace the front & rear bearings and front seal. I must say it was a time comsuming job but at least I am alot clearer on the quality of clothes washing machines. I do believe I could give a manufacturer / designer some design points after working on this Maytag Neptune. I was able to knock out the bearing shaft that held the stainless perforated tumbler inside the plastic tub/drum by using a #3 LB hammer I reinstalled the old screw in the shaft which held the plastic pully on because this would keep the end of the shaft from being damaged. After several blows it started moving I was afraid I might damage the plastic drum but fortunately no damage was done to it. After removing the stainless steel perforated tumbler here is where it really got interesting. The Hub that held the old seal was shot! pretty much deteorated from corosion it seems. Here is where I could significantly help a manufactured/designer out The bearing/seal hub should have been made out of stainless instead of Pot metal/ aluminum or whatever they made it from. After much cleaning with a small wire brush and vacuming all the debree out of the Tub I didn't have much hub left to install the new seal. Also the three armed Spinner was very coroaded it attaches to the back of the stainless tumbler I removed it from the stainless tumbler and wire brushed it the back side was full of crud, it looked like left over washing powder or soap and Corosion debree it was a job just cleaning it up. I pressed on and on though replacing both bearings front and rear. Thanks to another person who explained the easy way to remove the bearings and race I was able to do so without removing the Drum/Tub as others stated they had to do. The Dremmel and a few Cutter blades did the trick I cut a wide V notch in the bearings and the bearings fell out I then cut through the bearing race being careful not to cut too deeply although if you did slightly cut beyond the race it really wouldn't matter because the front seal will keep it from leaking anyway. Anyway when I cut through the race it made a ping sound and the race pulled away and fell right out of the HuB. The front & rear bearings a definately serviceable and it doesn't have to be a beat/bang ordeal. after cleaning up the hub I tapped the new bearings in place and discarded the metal spacer that went inside the middle of hub. I then brainstormed on how I could install the new Lip Seal upgrade and then it dawned on me that since the inner Hub that holds the seal was so far gone and only enough left to barely hold the new seal in I remembered the ole saying Don't Discard just use JB Stick or JB Quick I used JB Stick to fill in around the new seal because it is supposed to bond to metal and it did just that I pressed the putty in quickly before it hardened bringing it out even with the plastic drum where the origional hub should have been and made the repair to the deteriorated Hub so that the Seal would stay in place it Worked! This Maytag Neptune was given to me by my mother in-law she did not want to wait on the repair after I tried to previously repair the problem with it I just did not delv deeply enough into the problem with this washingmachine at first. I previously removed both Pumps thinking they were not pumping all the water out because the Towels especially were staying soaked. Both the pumps were nasty with alot of debree inside of them now I know that because of the deteriorated Seal Hub on the inside had done the dirty work. The Pumps can be easily taken apart only a few screws and the plastic impeller can be gently pried off also that is where I found alot of particles from the deteoriated Seal Hub I then reinstalled the pumps and they worked fine pumped out the water. Then that is when I noticed it wasn't cycling properly also Ha Ha I thought to myself what else could possibly be wrong with this washing machine? Thanks to Parts Select site I wa

bearing replacement

  • Customer: Frank from Streator, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Socket set
  • 14 of 24 people found this instruction helpful
I haven't finished the job yet. I was very surprised and very happy with how fast PartSelect got my part to me. I ordered a lip seal kit (maytag neptune bearing replacement) in the morning, and the very next day it arrived at my door. I'm very impressed. I have everything cleaned up and ready for the new parts. I just have to finish.

Thanks for the speedy service. I'll be highly recommending PartSelect.


Had a leak at the top of one of the valve

  • Customer: Paul from Winnetka, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 9 of 10 people found this instruction helpful
Ordered the new part from Part Select had very prompt shipment (2 days) printed out someone elses review and followed their steps and it was even easier than they had written so if you get this part simply print the only other "steps" listed because their correct. The only addition i would say is you can use a "nut driver" for the screws as well as the hose clamp which makes it simpler, and definitely mark where you remove the connections so they go back in the same location. Also it may be advisable to remove the big "drum cover" to get easier access to the water hose since it's a little short and difficult to get back on the new valve through the inlet valve hole.It should take you about 15 min to do

The door lock error -- cycle not completing

  • Customer: Doug from Rescue, CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 9 of 10 people found this instruction helpful
The door was not shutting easily and the plastic receptacle in the door latch assembly was difficult to move. I removed the front cover by removing the door and the hinge covers on the other side of the door hinges, pulled off the front cover, and unscrewed the vertical bolts that hold the top in the front corners. Also removed the soap dispenser (4) screws so the top would lift to allow access to the door latch assembly bolts. These two bolts were removed, the wire plugs undone and the latch assembly replaced. Installation in reverse order. The troubleshooting guide explained why the cycle would still not complete after the latch replacement: There was a little water in the washer and I had to run the spin cycle to drain it. Then it worked normally.
All Instructions for the MAH6500AWW
16-30 of 170