Models > MAH5500BWW > Instructions

MAH5500BWW Maytag Washer - Instructions

All installation instructions for MAH5500BWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the MAH5500BWW
31-45 of 190
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Hot water not flowing through.

  • Customer: Lindy from Columbus OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 12 of 16 people found this instruction helpful
I removed the screws (as they became accessible) from the following items with screw driver or nut driver:
1) door
2) hinges
3) hinges vanity plug on the other side of the door
4) front panel

I then
5) unplugged the washing machine
6) turned off the hot and cold water
7) removed the hoses and hung them up to avoid water on your floor (have mopping cloth available)
8) Removed the detergent and softener storage pockets
9) Opened the top of the washing machine.
10) pull out internal hoses away from the water valve
11) Removed spade electrical clips from the valve.
12) Wiggle away the valve and remove (if screw is present removed it as well)
13) Put in the new valve and reverse the process back to item 1.

It appears that there was mineral deposit on the valve and I am not certain if it clogged up the valve or seized it .

The washer was stating NF code in the panel. It was not refilling for the rinse cycle. I had to manually press the button.

  • Customer: Azeem from Clermont FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 12 of 17 people found this instruction helpful
Turn the washer to the back. Unscrew the upper right corner water inlet valve. Take it out then replace it with new valve. Then turn your washer on and it will work just like brand new !!!!

Bearings making loud rough noise

  • Customer: Gregory from El Dorado AR
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable)
  • 11 of 15 people found this instruction helpful
Thanks to all the others who gave detailed information I was able to replace the front & rear bearings and front seal. I must say it was a time comsuming job but at least I am alot clearer on the quality of clothes washing machines. I do believe I could give a manufacturer / designer some design points after working on this Maytag Neptune. I was able to knock out the bearing shaft that held the stainless perforated tumbler inside the plastic tub/drum by using a #3 LB hammer I reinstalled the old screw in the shaft which held the plastic pully on because this would keep the end of the shaft from being damaged. After several blows it started moving I was afraid I might damage the plastic drum but fortunately no damage was done to it. After removing the stainless steel perforated tumbler here is where it really got interesting. The Hub that held the old seal was shot! pretty much deteorated from corosion it seems. Here is where I could significantly help a manufactured/designer out The bearing/seal hub should have been made out of stainless instead of Pot metal/ aluminum or whatever they made it from. After much cleaning with a small wire brush and vacuming all the debree out of the Tub I didn't have much hub left to install the new seal. Also the three armed Spinner was very coroaded it attaches to the back of the stainless tumbler I removed it from the stainless tumbler and wire brushed it the back side was full of crud, it looked like left over washing powder or soap and Corosion debree it was a job just cleaning it up. I pressed on and on though replacing both bearings front and rear. Thanks to another person who explained the easy way to remove the bearings and race I was able to do so without removing the Drum/Tub as others stated they had to do. The Dremmel and a few Cutter blades did the trick I cut a wide V notch in the bearings and the bearings fell out I then cut through the bearing race being careful not to cut too deeply although if you did slightly cut beyond the race it really wouldn't matter because the front seal will keep it from leaking anyway. Anyway when I cut through the race it made a ping sound and the race pulled away and fell right out of the HuB. The front & rear bearings a definately serviceable and it doesn't have to be a beat/bang ordeal. after cleaning up the hub I tapped the new bearings in place and discarded the metal spacer that went inside the middle of hub. I then brainstormed on how I could install the new Lip Seal upgrade and then it dawned on me that since the inner Hub that holds the seal was so far gone and only enough left to barely hold the new seal in I remembered the ole saying Don't Discard just use JB Stick or JB Quick I used JB Stick to fill in around the new seal because it is supposed to bond to metal and it did just that I pressed the putty in quickly before it hardened bringing it out even with the plastic drum where the origional hub should have been and made the repair to the deteriorated Hub so that the Seal would stay in place it Worked! This Maytag Neptune was given to me by my mother in-law she did not want to wait on the repair after I tried to previously repair the problem with it I just did not delv deeply enough into the problem with this washingmachine at first. I previously removed both Pumps thinking they were not pumping all the water out because the Towels especially were staying soaked. Both the pumps were nasty with alot of debree inside of them now I know that because of the deteriorated Seal Hub on the inside had done the dirty work. The Pumps can be easily taken apart only a few screws and the plastic impeller can be gently pried off also that is where I found alot of particles from the deteoriated Seal Hub I then reinstalled the pumps and they worked fine pumped out the water. Then that is when I noticed it wasn't cycling properly also Ha Ha I thought to myself what else could possibly be wrong with this washing machine? Thanks to Parts Select site I wa


  • Customer: tommy from madisonville KY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 9 of 10 people found this instruction helpful
First i removed front and rear covers and the dispenser screws. If you are carefull you can fold the front cover back and lay it on top of the washer so that you do not have to unplug all the wires.Remove the clips on the front of the outer drum with a small flat blade screwdriver and set aside.Go to the back and roll the belt off the pulley.Remove bolt and snap ring and the pulley should pull toward you off of the shaft.This is plastic be carefull. The inner drum will now pull out thru the front of the machine.Now read the directions again and again about the seal because you have to replace exactly what you take out.This is my only complaint with the directions there needs to be a picture and not an illustration of the placement of the sael and the spacer in my case.

Failed bearings cause by a failed lip seal

  • Customer: Thomas from Olathe KS
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 9 of 11 people found this instruction helpful
First of all, let me say that the Lip Seal Kit was delivered the next day after my order and that I was encourged to attempt the repair by the owners repair procedure response. The lip seal in my machine must have failed along time ago as I have been living with noisy bearings for at least the last twelve months. Disassembly of the machine was straight forward following the Part Select instructions. The lip seal was so disintegrated it hard to tell what originally looked like. Lots of rust and gunk in lip seal area. After removing the snap ring behind the rear bearing I was able to drive out the rear bearing using a brass 3/4" drift pin and a two# hammer. I than attemped to remove the front bearing using a 1 1/2" steel pipe that matched up to the inner race of the front bearing and my trusty hammer. Nothing I did could budge that bearing. Since the outer tube is suspended by springs and struts I decided that lot of hammer energy is absored by springs and my best solution was to remove the outer tub. I then used a couple pieces of U channel steel(this could be steel pipe or some 2X4's) that were longer than the depth of the tub and positioned them to contact metal bearing tub insert. These supports were mounted in small Workmate vise setting on the garage floor and using the 1 1/2" steel pipe I drove the inside bearing out. After some general clean up I picked up some bearings at the local distributor for $42.00. Re-assembly takes a little planning as you need to hold the steel insert betwwen the bearings and keep it lined up in the bore. I think the best way is to install the rear bearing first and install the snap ring. I then put the steel ring in place and held it with cardboard insert from a paper towel roll. The cardboard roll was cut about 2 1/2" long and cut lenght wise to insert though the rear bearing and held in place with tape. The front bearing was then tapped into place followed by the lip seal. Note that if you install the front bearing first and seat it all the way in, the rear bearing will contact the steel insert and not allow enough room to get the snap ring in place. When I was done I didn't have any parts leftover and thru six washing machine loads peace and quiet has returned to my house. Hope it last. Note: If you elect to remove the outer tub you might want to take some pictures so you can see how it all is supposed to look before you close the hood.

Drive belt sqeaked and contiued to roll off the drum.

  • Customer: Douglas from Marion IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 12 people found this instruction helpful
Removed washer back panel (after unplugging unit). Installed new belt. Reinstalled back panel. Belt wAs very tight getting it to roll onto the drum.

door boot seal was all milldew

  • Customer: gary from tecumseh MI
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers
  • 10 of 15 people found this instruction helpful
Unpluged washer. Removed screws from front and removed door. Removed one more screw on each side and was able to remove front panel, and also lift the top. The boot seal was held in place with a wire and a spring. I unhooked the spring and removed the wire and then removed the old boot seal. I then proceeded to reverse the steps to put it all back together. It took me almost 4 hours. I also used the picture on your web sight to see how things were put together. It really helped a lot.

Had a leak at the top of one of the valve

  • Customer: Paul from Winnetka CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 8 of 9 people found this instruction helpful
Ordered the new part from Part Select had very prompt shipment (2 days) printed out someone elses review and followed their steps and it was even easier than they had written so if you get this part simply print the only other "steps" listed because their correct. The only addition i would say is you can use a "nut driver" for the screws as well as the hose clamp which makes it simpler, and definitely mark where you remove the connections so they go back in the same location. Also it may be advisable to remove the big "drum cover" to get easier access to the water hose since it's a little short and difficult to get back on the new valve through the inlet valve hole.It should take you about 15 min to do

Motor won't run.

  • Customer: Vicente from Newnan GA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 10 of 16 people found this instruction helpful
Followed the troubleshooting procedure that came with the
washer.Found problem,(with a little help from my experience
in electronics). Order motor and control board kit.
Followed the easy instructions that came with parts and
had it working in no time!!!!
Good job PartSelect !!!!

The door lock error -- cycle not completing

  • Customer: Doug from Rescue CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 7 of 8 people found this instruction helpful
The door was not shutting easily and the plastic receptacle in the door latch assembly was difficult to move. I removed the front cover by removing the door and the hinge covers on the other side of the door hinges, pulled off the front cover, and unscrewed the vertical bolts that hold the top in the front corners. Also removed the soap dispenser (4) screws so the top would lift to allow access to the door latch assembly bolts. These two bolts were removed, the wire plugs undone and the latch assembly replaced. Installation in reverse order. The troubleshooting guide explained why the cycle would still not complete after the latch replacement: There was a little water in the washer and I had to run the spin cycle to drain it. Then it worked normally.

Leak in the boot seal around the return drain

  • Customer: Joe from York Town VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 7 of 8 people found this instruction helpful
Using a screw driver I removed the 4 screws that hold the front panel and door on allowing me to remove the front panel and door. I removed the spring clamp from the drain hose and removed the drain hose. I removed the 4 screws holding the detergent access door on the top and removed the door alllowing me to tilt the top up and back. Now both sides of the seal were exposed. The front side of the seal is easily pulled loose and the back side is held on with a cable and spring tensioner. The spring and cable slipped of freeing the seal. I installed the back side of the seal paying attention to the alignment "ticks" in the seal and washer. I installed the cable assembly and spring using pliers to pull the spring into place. The front edge was pushed into place. I installed the drain hose and spring clamp, lowered the top into place, installed the detergernt access door with the 4 screws, and installed the front panel and door using the 4 screws. The only trick wwas getting the back edge spring tensioner in place. It took 3 tries over ~ 10 minutes. All other items were very easy. I watched the first load wash to be sure the seal did not come off.

the boot seal holding the drum to the front panel leaked

  • Customer: Melissa from Juno AK
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 7 of 8 people found this instruction helpful
I replaced the boot seal. I unscrewed and took off the front door and front panel; I unscrewed and removed the detergent compartment; unbolted and lifted up the top panel. I removed the old worn out gasket and replaced the anterior (door side) portion first, then the posterior portion. the door side pushes right in by hand but I used a putty spatula to firmly seat it evenly in place. For ease of closing the spring loaded wire on the posterior portion of the gasket, one person held one end of the wire and gasket in place and a 2nd held the other side in place and pulled the spring with pliers to connect and seal the gasket. replacing the boot seal requires 1 person, but having a 2nd person around to help with the spring was helpful. this was an easy project that takes about an hour.

bearing replacement

  • Customer: Frank from Streator IL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Socket set
  • 11 of 21 people found this instruction helpful
I haven't finished the job yet. I was very surprised and very happy with how fast PartSelect got my part to me. I ordered a lip seal kit (maytag neptune bearing replacement) in the morning, and the very next day it arrived at my door. I'm very impressed. I have everything cleaned up and ready for the new parts. I just have to finish.

Thanks for the speedy service. I'll be highly recommending PartSelect.


Water Leak on front of (Front Loading) Washer

  • Customer: Harry from Otsego MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 8 of 12 people found this instruction helpful
I researched the internet and found my answer on this site. There were others who shared their experiences which made the repair easy. There was a leak in the front gasket between the drum and outer frame. I printed out several answers that customers had posted. I opened the front door on the washer and found a tear in the bottom of the gasket near the drain hole.
To use the washer until the parts arrived (which only took 2 days), I used a bike repair patch to seal the hole in the gasket. NOTE: Don't use the glue type as it may get on the clothing. I used a patch that you pull off the backing and apply. It worked great until I got the parts.
Another party had posted how he got the cable and spring attached on the gasket. He used fishing line. I used masonary string I got from Home Depot. I made a loop on one end and attached it with the spring and pulled both around the gasket after I had positioned it on the back drum. I looped the string over the other end of the spring and pulled. As the spring stretched, I hooked the other end of the cable on the spring. It worked perfectly. Note: Don't worry about the string being underneath the cable, you merely pull it out slowly and the hard part is done. I then hooked the front of the gasket into the slots and finished the job. It took about 40 minutes alone.
P.S. Parts select got my ordered filled and sent to my residence within two days. Great experience and I would not hesitate to order from them again.

washer would not drain water

  • Customer: deb from new madison OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench (Adjustable)
  • 8 of 13 people found this instruction helpful
my husband took the old part off. order the new part thru your company...3 days later the part came in. then he reattached thee part to the hoses with the champs and we said alittle pray and i had my washer back
All Instructions for the MAH5500BWW
31-45 of 190