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KSRG25FKSS15 KitchenAid Refrigerator - Instructions

All Instructions for the KSRG25FKSS15
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Ice maker stopped making ice.
I first removed the power cord of the refrigerator from the receptacle. I then removed the screws (3 each) from both the emitter and receiver face plates with a phillips screw driver. I than carefully removed the connector to the each of the circuit boards. A simple pull maneuver. I removed the circuit boards from the face plates. I took the new parts and put them back in reverse order. I put the power cord back in the receptacle.
Parts Used:
CNTRL-ELEC
  • Thomas from Riverside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
65 of 70 people found this instruction helpful.
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Ice maker not initiating harvest cycle (not making ice)
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
Parts Used:
Icemaker Control Assembly Cycling thermostat
  • John from Elgin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
66 of 74 people found this instruction helpful.
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food freezing in the refrigerator
Remove the front panel strip where the temperature adjustment lights show, use a thin screw driver to pot the strip out along the top. Use a nut driver to remove the control panel which contains the light, two bolts on the under side, two bolts on the front after the panel strip was removed. The control panel will hang down enough with the wires attached to allow access to the thermostat. Use a Phillips screw driver to remove the side cover where the temperature probe runs along the left hand side to the unit, one screw. You will find the temperature probe inside plastic tubing running to the back of the unit where it is wrapped around a Styrofoam holder with three plastic retainer clips on the top and bottom. Unplug the thermostat from its electrical connection. You may want to unplug the unit’s wall plus as this is 110 volt connection. Remove the two screws holding the thermostat to the plastic control panel; remove the fiber optic connection to the light strip that runs across the top of the thermostat. Remove the temperature probe from the 6 clips and pull the entire unit out. Remove the plastic tube from the old temperature probe and slide it over the probe from the new thermostat. The probe is approximately 26 inches long and you must take care not to crimp it as you slide it in the plastic tubing(warm the plastic tube with a hair dryer to reduce stiffness at the bend). Plug the wires into the new thermostat and reassemble.
Parts Used:
Thermostat
  • Garry from Ochelata, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
65 of 74 people found this instruction helpful.
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old water inlet valve would not close completely, resulting in incessant leaks & puddles on the floor...
I removed the cardboard backer board at the bottom rear of the refrigerator. I had to remove two screws to free the old inlet valve from the frame. The old water tube fittings were compression (screw on) type, so I cut the ends off cleanly with a sharp blade. They inserted into the valve holes easily - just needed a good push to lock them in solidly. The tubes are different sizes, so it was easy to know which one goes in which hole - the electric connectors were easy to transfer from old to new... screwed the new valve back onto the frame, re-installed the cardboard backer, flushed the system -- and no more leaks!!
Parts Used:
Water Inlet Valve
  • Robert from Franklin, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
60 of 65 people found this instruction helpful.
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freezer freezes but refridge is warm
refridge never cooled good,replaced termostat and circuit board, works great probably over kill but better than waiting on parts. Very easy job, drop over head control panel , remove thermo very carefully after unhooking linkage to freezer vent to fridge, be carefull not to bend linkage, you will also have to remove 2 covers that shield thermo conduit for thermo that go to back of fridge. Board is very easily replaced when sitting on table but 1 plug gave me problems trying to release the plug, {hint} move side to side instead of moving up and down . The themo stat sencing tube install is kind of trickie too , just straighten the tube totally before trying to remove or reinstall the new sencing tube, you can form it during restlall in the fridge . It was good to see that fridge cooling back down to 34 degrees on less than mid setting. YAHOOOOOO
Parts Used:
Defrost Control Board Thermostat
  • Richard from owasso, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
61 of 75 people found this instruction helpful.
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Light Would Not Go On In The Refrigerator
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
Parts Used:
Light Socket Kit
  • DANIEL from MINNEAPOLIS, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 77 people found this instruction helpful.
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Stopped Cooling
I removed the back cover to gain access to the compressor. I unpluged the start device and cap from the compressor. Replaced the items with the new ones. Plugged in the refridge and it worked. Whirlpool/Kitchenaid appliances are problems. I won't buy another.
Parts Used:
Compressor Start Relay Capacitor
  • David from Navarre, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
58 of 71 people found this instruction helpful.
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The bin coupler broke in half
When I inspected the ice bin I noticed the bin coupler was in half. So I ordered the part. I removed the screw that held in the old part. I saved the two washers. Simply following the diagram on the website made reassembly a piece of cake. It is obvious which piece is the coupling as only it can fit the other coupling. I put the screw back in and it was done.
Parts Used:
Ice Bin Coupling Washer, Coupling
  • Dan from Huntington Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
55 of 62 people found this instruction helpful.
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Broken light switch
Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'
Parts Used:
Door Light Switch
  • Randy from Hays, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
77 of 128 people found this instruction helpful.
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Fridge made noise and the center post was HOT!
We have a side-by-side fridge/freezer and we experienced a hot center post (where doors come together) and the fridge made loud noise. Also, the (old) fan motor would start, but then quit, so our issue was the motor.

For me the repair was very easy, but for an unexperienced person it may prove to be difficult. If you must order a motor/fan, do NOT order the metal fan as a plastic fan comes with the motor. What's strange is the new motor is different than the old one, but it still mounted without any required modifications. I did NOT use the wire harness that came with the motor either as it was different too, but my old one was still good.

Check all of your parts as my fan had a cracked blade, but I used "superglue" and it's fine now.

Fridge stays cold and my wife had to lower the temperature in the fridge as she was blasted by the cold!
Parts Used:
Condenser Fan Motor Kit
  • David from Jefferson City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
53 of 59 people found this instruction helpful.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
Parts Used:
Icemaker Motor Kit
  • ANDREW from DURANGO, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
56 of 76 people found this instruction helpful.
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Ice dispenser would not operate
The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.
Parts Used:
Control Bracket
  • John from Poway, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
46 of 48 people found this instruction helpful.
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Ice Maker Stopped Making Ice (No Water)
The repair was made simply by removing the old broken Water Inlet Valve (two screws and 4 tubes) and replacing it with the new one. All the tubes and wiring are the same so it was relatively easy to replace. Now we have fresh made ice again
Parts Used:
Water Inlet Valve
  • John from Vernon, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
49 of 57 people found this instruction helpful.
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Door was making a clunking noise
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Erik from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
46 of 49 people found this instruction helpful.
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my icemaker stopped working. I think the motor was too weak to release the cubes
Removed two screws and popped loose the ice door. Disconnected the single electrical connector. Slid out the old, slide in the new. It worked like a charm. - Still dissappointed that the whirlpool icemaker broke after only 2 years, but the new one works great!
Parts Used:
Ice Maker Assembly - 8 Cube
  • Keith from St. Peters, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
51 of 65 people found this instruction helpful.
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All Instructions for the KSRG25FKSS15
31 - 45 of 1555