Models > KSRA25CNSS00 > Instructions

KSRA25CNSS00 KitchenAid Refrigerator - Instructions

All installation instructions for KSRA25CNSS00 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSRA25CNSS00
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Door would not stay closed

  • Customer: Troy from Reno NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched your video pull the door off switched parts and all done . Thanks to your web site it helped me diagnose and fix the problem

squashed upper and lower cam

  • Customer: Howard from Oceanside CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
pulled door off like video showed and undid the small bolts holding cams on and put new on. It was real easy. Thanks for youtube video

Door wouldn't automatically close tight

  • Customer: Richard from Ashburn VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
If you have to push your door to close it and it doesn't close on its own, this is your fix. These door cams are two plastic pieces on the bottom hinge, one on the door and one on the bracket that goes to the body, that engage like a gear with only a couple of teeth. They are supposed to have raised teeth that engage to ride the door to a closed position when it is nearly closed. They are plastic and are made to wear down. To change, empty the door, then at the top of the door (i.e., looking down from above) unscrew two bolts that go to the hinge. The door then lifts off the bottom bracket. Put the door on a soft surface and unscrew the bolt that holds this cam. You can re-use the bolt. There is another cam bolted to the bracket that stays attached to the fridge. Change both cams at the same time. Reverse the process to re-install the door. Your door will close like new for under $10, in maybe 15-30 minutes.

Refrigerator door did not stay closed tight and refrig would not stay cool

  • Customer: Milt from Romulus NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Door cams were worn out. Removed food from door. Removed top hinge cover and hinge. Lifted door off lower hinge pin and placed door on a table. Removed old door cam and installed new one. Replaced closing cam on lower hinge. Set door back on lower hinge and closed door (magnetic strips hold the door in place). Reinstalled top hinge and replaced cover.

Refrigerator door was clicking when opening or shutting.

  • Customer: Richard from Mason OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I removed the top door hinge cover, removed the top hinge, pulled the refrigerator door off, layed it on the floor, removed the door cams, installed the new door cams, replaced the doo and top hinge and hinge cover. If you have this problem with your refrigerator door, be sure to replace the upper and lower cam.

The refridgerator door would not shut on its own. It had to be pushed completely shut every time it was opened.

  • Customer: Fred from Dacula AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I went to the PartSelect online videos and watched this one: "Refrigerator Repair - Replacing the Door Closing Cam (GE Part# WR2X4901)," to assess whether or not this could be a do-it-yourself repair. Even though the subject of the video was demonstrated on a refridgerator model different from mine, it appeared similar enough for me to get the idea of how to accomplish the repair, so I used the PartSelect site to guide me to the parts needed to do it. The parts came in and I once again watched the video and then proceeded with the repair. The repair was very simple and easily accomplished - took a half hour total. If you watch the video referred to above, you'll see exactly the way I did it. My experience precisely mirrored that shown in the video. One hint: I did spend some time wondering if I should have emptied the refridgerator before starting the job, and decided not to. It was the wise choice as the job went so fast, removing all the food would have been a waste of time. The door was off maybe 20 minutes total, and that was only enough time to raise the temperature inside about 5 degrees, which was quickly recovered when I re-installed the door. I can't say enough good about the PartSelect site, for the superb guidance in parts selection, as well as the extremely helpful how-to videos. I probably would not have attempted the repair on my own if not for the help this site provided. Thank you very much for this valuable service.

Door would not close by itself

  • Customer: rich from liberty twp OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Followed instructions on this website. Only difference I placed a couple blocks under the door to keep it from dropping & removed both cams at the same time. No need to remove the door from the unit.

Refridgerator door would not close easily.

  • Customer: John from Battle Creek MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unloaded the door, removed the cap covering the screws at the top hinge. I removed the screws then lifted the door off the pin. Next I removed the screws holding the door cams in place. Replaced both cams and screws, set the door back on the pin then reinstalled the three screws at the top. Snapped back on the cover and I was done. Door works perfectly.

Refrigerator Door would not close on its own

  • Customer: Enrique Pulido from Miami FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Set out an area large enough to lay the door down once I took it off the refrigerator. Took off the top screws and hinge. Had my 12 year old so help me with the door and hand me all the tools so I could quickly change out the parts and not leave the Refrigerator open for too long. I think from the moment we took the door off to the moment it was back on was probably about 5-6 minutes tops. That is how easy this was. All the parts fit and thank you to PartSelect and it great website that advised me of the second part that went with the first if not I would never have known. Thanks again!!

Door no longer 'self' closes

  • Customer: Richard from Granite Falls WA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Replacing the door closing cams, starts with emptying the door of all foodstuffs. Remove upper hinge cover. While supporting the door, remove three upper hinge screws with the nutdriver. Lift upper hinge from top and lift door off lower hinge pin. Remove the cam retaining screws on both the bottom of the door and the lower hinge pin. Pry (if needed) the worn cams from their position. Install new cams making sure to line up the screw holes. Re-install screws, tightening just snug. Lift door back onto lower hinge pin. Set upper hinge back in place with screws loosely installed. Check door gap, top to bottom to ensure proper alignment. Tighten upper hinge screws and re-install hinge cover. Check door for proper function.

Refrigerator door would not close by itself

  • Customer: William from Apex NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I've replaced the door cams in the past, but they didn't last very long. I finally realized on my own that both parts need to be replaced at the same time. One piece is on the case-side of the bottom hinge and the mate is on the door-side of the bottom hinge. They both have a ramp shape, with door ramp riding up the hinge ramp as you open the door. The ramp shape makes the door want to slide back down the ramp to close automatically. These are plastic parts that wear out over time. If you don't replace both at the same time, the ramp shapes don't match and they wear out quickly. They are inexpensive parts, so always replace both at the same time. I added a thin layer of petroleum jelly to help them glide better. Hopefully this fix will last a long time. It's extremely easy. First take off the top hinge of the door. Then lift the whole door off the bottom hinge. You can set it on a chair with the bottom hinge hanging over the edge of the chair. Replace the two parts, one on the door bottom hinge and one on the refrigerator case bottom hinge. Easy as pie. The only tool needed is a nut driver. You need a helper to help lift and balance the door while you work on it.

Refrigerator door would not close properly

  • Customer: Charles from Riverside CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
I removed the upper hinge cover and then the the hinge itself. Then lifted the door off the lower hinge peg. I placed a blanket on my pool table and positioned the door on it. The bottom screws were a little difficult to get the nutdriver seated so I used a quarter inch drive with socket to remove the screws. The replacement Closing Cam was quickly inserted and reassembled the hinge and lubricated with vaseline. Next I removed the Door Cam that was still on the peg on the refrigerator (it was completely worn flat). Quick work for this too. I tried to set the door back on the pivot hinge but eventually I needed another person to guide the door onto the peg. Reassembled the top hinge and voila, the door works just like new.

Refrigerator Door Wouldn't Stay Closed

  • Customer: Robin from Alexandria VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
This is for the refrigerator, not the freezer door which is more complicated. First empty the refrigerator door of food and removed the shelves. Remove the hinge cover on the top hinge by removing one bolt. Then, holding the door, remove the top hinge by removing the three bolts in the bracket (not the bolt in the recessed hole). Lift the door off the lower hinge and lay the door on its edge on the floor. Pry the old Door Cam out of the hole in the door with a knife (my Door Cam was ground completely flat). Insert the new Door Cam. Remove the old Lower Door Cam from the lower hinge and insert the new Lower Door Cam. Pick up the door and lower the door onto the lower hinge ensuring the lower hinge pin inserts into the hole in the Door Cam on the door. Reinstall the upper hinge and insert bolts without tightening. Align door and then tighten hinge bolts. Reattach top hinge cover and tighten the single bolt. Test the door to ensure it closes and stays closed. I had to remove the door a second time to rotate the Door Cam slightly to ensure cams were better engaged (tongue in groove style) when the door was closed. Reinstall the shelves and load the door with food.

The door would not close completely

  • Customer: Roger from Punta Gorda FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
First, removed the top hinge (3 screws), then lifted the door off the bottom hinge. Replaced the Cam on the bottom of the door and then the Cam on the bottom hinge (one screw for each). Placed the door back on the bottom hinge, reinsert the top hinge into the door and secure top hinge to the refrig with the 3 screws original removed. EASY!!

Very loud clicking noise when opening/closing door

  • Customer: Ben from Port Saint Lucie FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I did it a bit different from instructions mainly because I disassembled it to troubleshoot before going on line to find part and "easier" instructions.I had a 5" block of wood and cut a shim to use with that to hold the door up. I got on my hands and knees with a mirror and removed the lower hinge plate then the screws holding the upper and lower cams. These both were quite worn so I just took them to my shop and with a hand grinder I rounded off the sharpo corners of the cogs of both cams and then reassemble the hinge plate and cams. This eliminated the loud clicking and the door closed easily but I was afraid it woulod not "Auto Close" when needed so I went online to find this page with the parts needed along with wonderful instructions. I ordered both upper and lower cams which came 2 days later (THANKS). I installed them my way since I did not want to empty the door contents and remove the whole door. I used the block, mirror and nut driver to R&R the bottom hinge plate and both cams. Time was still less than 15 minutes, Easy Fix, Thanks guys! Cheers, Ben
All Instructions for the KSRA25CNSS00
1141-1155 of 1216