KSM90PSBU KitchenAid Mixer - Instructions
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Broken whip, no local availability
No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
Parts Used:
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Carl from Austin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 3 people
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Motor did not turn on.
I removed the excess of grease to clear all parts. Then I installed new mechanical parts. Finally, I installed all electrical parts. I followed a logical sequence of removing and installing steps. Tip: Never remove parts without a logical order of sequence.
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Gonzalo from HAINES CITY, FL
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 6 people
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worm gear worn out
I watched a short video on replacing the worm gear, although I did not know what the problem was until I watched the video. after the video ended I took the mixer apart and found the problem located a parts number an placed my order. got the part in one week put in the new part in about 20 minutes and it work like new. and the price was very reasonable
Parts Used:
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michael from CISCO, GA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 of 3 people
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Replacement of digital window in oven unit
I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.
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Bedalia from Rialto, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
0 of 1 people
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thumb screw broke
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Ethel from Crystal River, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
0 of 1 people
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I was missing parts to stand mixer
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Dennis from Laramie, WY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
0 of 7 people
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broken glass shelf
Great! Got the right part, the first time- did not break in shipping. Your web site made it very easy to pick out what I needed.
Parts Used:
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Pam from Huntley, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The head of my machine was sagging
and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED
Parts Used:
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Lee from Valencia, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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the dough hook was chipped
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Robert from Belle Fourche, SD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Worn spring would not allow atthing mixer attacments
Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.
Parts Used:
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Randall from Ledyard, CT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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worn teflon worm gear
it was a kitchen aid dough mixer, had to take the top portion off and replace the assembly with a new one that holds the teflon gear. You can purchace the gear only and it becomes less expensive, but at the time I didn't take the chance cause the greese was there and didn't want to take a chance. Its a simple repair by removing some cotter pins and phillips head screws.
Parts Used:
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Frank from Bethlehem, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Thumb screw
the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install
Parts Used:
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Linda from Lynden, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Nothing would happen when we turned it on...
The brushes on the inside of the motor were destroyed. We thought that it would be easier to just replace the brush holder and the brushes, however, the brushes were easy! and QUICK! The brush holders...not so much. We had lots of problems getting the brush holders into place because of a metal piece that had to fit perfectly on top of the brush holder. It made it easier when I held the mixer upside down (we dissembled it) and my husband did his magic on fixing the brush holders. Pray that you won't need to replace the brush holders because it was NO FUN...but the brushes were QUICK AND EASY :)
Parts Used:
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Ashley from Dayton, OH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Wire Whip was coming apart
Replaced it with a new part. No installation or repair to maching was necessary
Parts Used:
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Lois from Albuquerque, NM
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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No rotation
I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.
Thank you
Ron Ashby
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.
Thank you
Ron Ashby
Parts Used:
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Ronald from El Paso, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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