Models > KSB5WH4 > Instructions

KSB5WH4 KitchenAid Blender - Instructions

All installation instructions for KSB5WH4 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the blender repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSB5WH4
16-30 of 476
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The teeth on the drive coupling had sheared off.

  • Customer: Richard from Woodland CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 11 of 11 people found this instruction helpful
I wasn't expecting a package when the part arrived LESS THAN TWO DAYS AFTER I ORDERED IT! I had my own idea about how I was going to replace the old coupler, which involved rigging a clamp to hold the shaft etc.

I read the instructions that came with the part and couldn't believe how simple it was. The female threads on the coupler are aluminum (soft) and the threads on the driveshaft are steel(hard) so it can be simply pried off with a screwdriver. I love it when brute force is the right way to fix something. The new coupling screwed on with a left hand thread, no problem. I was somewhat disappointed that I didn't get to the day tinkering, but for the price of a movie I got a new blender.

Part Select exceeded my expectations.

Plastic drive coupler at the top of our Kitchen Aid Blender broke

  • Customer: Howard from Gaithersburg MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 11 people found this instruction helpful
Our blender is about two years old. My son was making a smoothie and must have not seated the glass carafe down correctly, because after he was done, all of the plastic teeth on the drive coupler (on top of the base) were sheared off and scattered on the countertop. I was about to throw the thing away and spend another $125 on a replacement blender. After an internet search, I found the replacement part at PartSelect for $8.00. I watched their online video on how to switch out the drive coupler and realized how easy it was. The part arrived three days after I ordered it. In a little more than 15 minutes of gentle prying with a screwdriver, I had removed the old coupler and hand tightened the new one on the drive spindle. I had my son christen the new coupler with a smoothie. Worked perfectly.

rubber coupling came apart

  • Customer: David from Roselle NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 12 people found this instruction helpful
I used a flat screw driver and gently and forcibly removed the part as recommended in the instructional manual. Putting the replacement part was not at all difficult. With the new part in place the blender now works like new.

Shaft in blade assembly sheared

  • Customer: Levi from Blue Grass IA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 11 of 15 people found this instruction helpful
part does not fit this model like it claimed it did. Blade assembly was too small in diameter. This part will cost more to send back for refund. Part did not work. Blender still broken.

Drive coupling was broken. Blender no longer usable.

  • Customer: Jonathan from Portland OR
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 9 people found this instruction helpful
With a flat bladed screwdriver I pried off the existing rubber of the old drive coupling. The old coupling was dry and hard and I believe this is the reason it broke. Left on the drive shaft is an aluminum piece with reverse threads. It is impossible to remove this without a very flat wrench (which I didn't have). I took my screwdriver and carefully pried upward from the underside of the aluminum piece, turning the piece as I went, and prying in each side. It seems scary to do this, but the drive shaft is quite strong and I was careful not to damage the edge of the blender. After doing this 8-10 times and gradually deforming the edge of the aluminum piece (bending up a few millimeters each time) the piece turned freely. I was able to unscrew (remember reverse threads) and put the new drive coupling on. Very easy fix and glad I didn't run out and buy a set of flat wrenches.

drive coupler on Blender was worn out

  • Customer: Richard from Payson AZ
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 9 people found this instruction helpful
The directions discribing how to remove the drive coupler i thought implied that you needed to unscrew the coupler. The first part of the directions discribed the the coupler was threaded counter clockwise and needed to turn clockwise to remove te coupler. The step by step directions discribed how to use the screw driver to lift the coupler then turn 1/4 turn then use the screw driver again. After a few tie trying to turn the coupler by hand and with a pair of pliers I realized that the couple was made out of a soft metal and was actually bending away from the drive shaft. once that was accomplished the rest of the directions made sense.

Coupling Broke

  • Customer: Lawrence from Sacramento CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 10 of 13 people found this instruction helpful
First I lifted the container off the base, stuck a screw driver up through the bottom of the base to hold engage the motor blades so I could, by turning counterclockwise, disingage the broken coupling, Much easyer than prying it off as directed by the instruction sheet that came with the part. Very simple operation and saved me the cost of a new food processor. Thank you

The coupling that connects the motor drive to the container started to break apart

  • Customer: Paul from Springfield MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 9 of 11 people found this instruction helpful
I was not sure how this peice was attached to the shaft or if even replaceable like some cheap kitchen gadgets. I checked online with parts select and sure enough as always it was, and even had some tips on how to replace from other
customers.
A 1/4" wrench that I have lots of ground kind of thin that is now in the bag with an extra coupling for future repairs did the trick.
Grinding the wrench to fit between the coupling and motor took most of the replacement time.
The next time the blender needs a new coupling it will be done right in the kitchen.
Partselect has been super for past and present finds for replacement parts.

After sitting on my kitchen counter for nearly 42 years the rubber feet left foot prints.

  • Customer: Susan from Gig Harbour WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 8 people found this instruction helpful
We:
tipped the mixer over on its side
pulled the old feet off
put the new feet in place and pounded them w/our fists
set it back up on its new feet
smiled

inner seal of collar snapped

  • Customer: Larry from Carmichael CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 9 people found this instruction helpful
replaced the whole collar...very easy to repair.

blade wouldn't rotate

  • Customer: Nora from Lodi OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 8 of 17 people found this instruction helpful
All I had to do was replace the part! Service was excellent! Ordered the part and had it the next day and my blender was up and running!!

The 5 feet on my Kitchen Aide, had worn out

  • Customer: Beverly from Post Falls ID
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Took the old feet (5) off and put new on the Kitchen Aide, looks great. Stands high and your assistance on the phone, was so appreciated.

Drive coupler worn out and would,nt couple with blade .

  • Customer: Gordon from Canton MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 3 people found this instruction helpful
Popped off old drive with a screw driver. About 30 seconds after receiving it from FedEx I screwed it on and it was ready to go!

The plastic teeth brook off the drive coupling

  • Customer: John K. from Champlain NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 3 people found this instruction helpful
I followed the instructions as provided and as seen on your video. If I had not seen your video repair clip I would have had the blender all apart. Thanks. I saved an expensive appliance.

Drive Coupler worn out

  • Customer: Randy from San Juan Capistrano CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 3 of 3 people found this instruction helpful
Kitchenaid has a site for self repair videos. I watched the video and did what they suggested. You have to pry the drive coupler off its drive motor. It is screwed on and you can't unscrew it. So you are actually stripping the drive from the motor shaft. It seems destructive at first but just work it gently and keep the housing surface protected from the screwdriver shaft so as not to scratch it.

Continue to pry the coupler loose evenly by gradual turns and prying until it comes off. It will take about 5 minutes or so to do it firmly and evenly as you spin the shaft 30 degrees at a time.

Then you just clean off the shaft screw of any old metal shavings remaining from the old coupler and gently screw on the new one (counter clockwise)so as not to strip it.

Good as new. I love the Blender and the cool blade for making smoothies.

Happy repairs!
All Instructions for the KSB5WH4
16-30 of 476