Models > KRFF15MTWH00 > Instructions

KRFF15MTWH00 KitchenAid Freezer - Instructions

All installation instructions for KRFF15MTWH00 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the freezer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KRFF15MTWH00
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Timer "clicking", indicating worn gears

  • Customer: John from Plano TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 20 of 24 people found this instruction helpful
1. Unplug refrigerator to remove power!
2. The timer is inside the control housing located at the top of the refrigerator compartment.
3. Remove two control knobs (the pull off).
4. Remove the front panel escutcheon. The panel is not held in place with screws, but can be gently pried off.
5. Remove two screws from the back that hold the housing in place.
6. Remove screws from the front that hold the housing in place.
7. Drop housing down (still attached by wires - do not detach). Timer is inside housing, located on right.
8. Follow the instructions provided to identify your particular wiring setup. You'll find the wiring diagram (on my model) at the bottom of the refrigerator, alongside the defrost catch pan, behind the airflow grille.
9. Remove connector from timer terminals (4).
10. Remove two screws/nuts that hold the timer in place.
11. Install replacement timer following included directions. Read and follow ALL instructions applicable to your particular model and wiring setup.
12. Reassemble by reversing the steps above.
13. Note: You may need to "jog" the replacement timer when you first plug the refrigerator back in, if the timer happens to be in a "defrost cycle" (the compressor won't start). This can be done by inserting a wide bladed screwdriver into the hole below the timer, aligning it with the timer shaft, and slightly turning the shaft CW. Don't force it, and don't turn it very far.

plastic gear broke off - cubes not getting kicked out

  • Customer: Laurence from Middleton WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 19 people found this instruction helpful
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

water to ice maker not shutting off; overflowing

  • Customer: g anthony from salt lake city UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 19 of 23 people found this instruction helpful
1. turn off power.
2. pop off ice maker cover to access motor assembly.
3. remove three screws to assembly.
4. pull off assembly.
5. attach new assembly making sure metal arm and plastic
ice tray rod align with assembly.
6. screw assembly onto unit.
7. replace cover.
8. plug in refrigerator.
9. enjoy ice again with no leakage into freezer.

ice would not fall from ice maker

  • Customer: Greg from Cary NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 28 people found this instruction helpful
I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.

The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes

  • Customer: Roger from Sunnyvale CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 23 people found this instruction helpful
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

Icemaker arm was broken

  • Customer: Jason from Austin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 23 people found this instruction helpful
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

noisy fan motor

  • Customer: robert from nashotah WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Socket set
  • 17 of 20 people found this instruction helpful
rmv panel (5min) rmv fan/motor 3 screws (10 m) cut wire 2in from motor, re route remainder of wire to front so can strip for wire nuts. ( 10m) attach old fan to new motor, place in old opening ,3 screws, a little fussy to align, ( 15m ) route and strip wire from new motor , zip ties work well, wire nuts , plug in fridge vola, no noise, close up, reverse panel. ( 20m). i also took time to clean grilles with small vac and damp rag, ( looks and sounds like new) bob Wi.

The icemaker stopped filling the ice tray to make ice.

  • Customer: shannon from sierra vista AZ
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 16 of 20 people found this instruction helpful
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!

fan motor was loud,sqeal,would not get cold

  • Customer: Thomas from Monsey NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 15 people found this instruction helpful
Very easy, hardest part was taking panels out of way. 20 min. to finish. After repair it works like new.About 20 years old.

Refrigerator stopped cooling. Pulled it out of the alcove and plugged it back in. Compressor starfted but noticed condenser fan was not turning. Unplugged fridge and tried to turn the fan by hand - frozen.

  • Customer: Florentino from Windsor Locks CT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 16 of 21 people found this instruction helpful
Remove the back hardboard cover screws for access to the condenser fan. I opted to tip the fridge over on its side for even better access to the fan mounts and wire. Replaced the fan assy (reused the fan). Splice the wire and it's done.

Defrost timer was faulty. Required a mild tap to restart

  • Customer: LES from MADERA CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 15 of 19 people found this instruction helpful
Trouble shot the electrical circuit per the electrical schematic and zeroed in when I noted the Defrost Timer circuit was open. When I tapped on the bottom of the timer it began functioning normally (for a few days). Ordered a new Defrost Timer Kit and along with the installation instruction, I watched the on-line video. It was very helpful!!
After installation was complete, I plugged the Refrigerator into the electrical outlet and.......nothing happened! Hmmm!

Removed the Defrost Time Kit and inspected it for any damage and found none. Then I placed a flathead screwdriver to the manual advance knob and slightly rotate the gear mechanism. I heard a distance "click”. I believe the Timer was in the ‘defrost’ mode when received.

I reinstalled the timer, verified the wiring connections and this time plugged the Refrigerator into the electrical outlet and ….. it worked!!!

I unplugged the refrigerator, finished the installation per the instructions, plugged the unit in and monitored it for a few hours (just in case). That was a week ago and the Refrigerator is working like new.

The instructions were written in a manner which required re-reading a few times as they could be a bit vague. The video was what really helped and I appreciate PartSelect adding it to the instructions.

ice maker did not make ice

  • Customer: DAVID from TINLEY PARK IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 17 of 26 people found this instruction helpful
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.

The old motor wouldn't turn the fan.

  • Customer: Bob from Hesston KS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set, Wrench set
  • 12 of 14 people found this instruction helpful
After moving the refrigerator away from the wall I removed the cover on the lower back of the unit by removing the screws that held it in place. The condenser fan was not turning and there was heat build up in the area causing the refrigerator to not work properly creating elevated temperatures in both the freezer and regrigerator. Removal of three torx screws from the original motor was all it took to get the motor free. By turining it and working the fan blade around the mounting bracket I had the motor out in just a few minutes. Replacing the new motor was just as easy to reinstall. The fan was removed from the old motor and placed on the new for installation. The original motor was wired to accept a connector from the wiring harness of the refrigerator. I simply cut the connector off the wiring harness and stripped the insulation from the wires which easily allowed me to connet the wires of the motor and harness with two wire nuts. Three self tapping screws were used to hold the motor in place replacing the torx screws. Installed I plugged the unit in and immediately the fan started spinning as the unit came to life. Cleaned and replaced the cover over the back and slid back into its spot. Running as good as it did when it was new. Easy job to take care of.

ice dispenser broken

  • Customer: sandra from mechanicsville VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 17 people found this instruction helpful
ridiculous how a tiny plastic broken part required a full motor assembly replacement. that being said, i went online, found this website and easily identified the part i needed to order. i was impressed when it arrived within a couple of days. removing the old motor and replacing the new was a piece of cake...and i am NOT mechanically inclined,

Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.

  • Customer: George from Cottage Grove MN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 11 of 13 people found this instruction helpful
I removed the ice maker assembly from the freezer compartment (four nuts/ nut driver) and unplugged the wire harness. I discovered the nature of the problem and I went on the Internet to look for replacement parts expecting I'd have to buy the entire ice maker. When I found PartSelect.com I looked through the pictures of the parts available for my ice maker. I found the correct part quickly and easily. And having an acurate photo on the site, I was able to match all the key features of the mold I had with the one on the screen. I ordered the part, and installed it the day it arrived with just a Phillips screwdriver and a nut driver. It functions perfectly.
All Instructions for the KRFF15MTWH00
16-30 of 538