KEBC167VSS00 KitchenAid Wall Oven - Instructions

Kept removing screws and pulled things out until I got to the inner glass.
Yep, clueless and never did this before.
Put everything back in the opposite order of taking it out. Wala it's fixed.
Repair people wanted over $300 for parts and labor. However, with Partselect I was able to fix it for under $50.00 Well worth it!
Carmen

I followed instructions from the videos provided on the Part Select site. As with many such appliances, parts are interchangeable between brands. this unit is a KitchenAid but Whirpool,Kenmore parts interchange...Access from the front is all that's needed however and the only tool required was a phllips head screw driver...the only negative surprise (which the video warned about but I ignored) was the risk of the element leads drawing back through the holes, which 2 did. Save yourself that trouble by securing the wires to the back oven wall with a small strip of duct tape until you're ready to re-attach them to the new element. This necessitated removing the oven entirely for access to the back; the most time consuming aspect being removing/replacing what seemed like 20 odd screws holding the back cover in place! If not for that mistake, entire job would have been under 30 minutes. Well worth the effort and would do it again!

The inner glass on the wall oven shattered (apparently a common problem). Rather than look at a new $2-3,000 oven, I found the part for around $30. The repair was actually fairly easy, just had to be careful with the glass panes.
I did not remove the door completely, just worked on it either open or closed, depending on the step. First I loosened the two screws on the bottom of the door (when closed). Then I removed the four screws on the inside of the door and the two on the top part of the door (2). This allowed the outer panel to slide out and be removed.
Then there are two middle panes, held on by small clips with two screws in each. Remove one at a time, being careful not to drop any of the glass on the floor! Remember the order of the glass and the clips, so you can replace in the same order. (Now's a good time to clean all of the inner panes also, and to vacuum out the interior of the door.)
Lay these panes aside, and you should be to the broken inner pane, held on by a metal panel--again remove a couple screws, the panel, and remove all the broken glass. Be careful to retain all the insulation around the glass, and replace the glass, then the metal panel, the inner panes, and the outer door panel in that order. The outer panel should slide into place if you remove one clip and screw and start on one side, then replace the clip.

This is a drop in range so I had to remove the range and set on a dolly. Turn the dolly around and acess the THRMST-FIX that needed replaceing, it was open. put the range back in its place and could still use the rest of stove until I received the parts 2 days later .
Pulled the range out put the new THRMST-FIX in put the range back together and put the range back in place and it has worked ever since.
GOOD JOB

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Getting at the part was difficult. The top and both side panels had to be removed to reach the blower. Once they were off, it was fairly easy to swap out the blower. The repair guy wanted $140 for the part and $160 to insall. I did it myself for $94! If you do it yourself, keep a good record of what screws came from where as you go. This makes re-assembly much easier.

Removed four trim pieces; removed four wood screws holding oven in cabinet housing; slid oven out (weighs about 150 lbs and takes two people and a bench to rest oven on. Oven will pull all the way out but not much further because of the electric cord.); Removed back sheet metal cover (bunch of small metal screws); removed wires from bad unit, unscrewed the bad unit and screwed in the replacement unit.

Oven stopped heating after attempting a self cleaning cycle. Problem turned out to be failed thermal fuse component. This is an easy repair and well worth the attempt given the replacement cost of the oven.

First step was to locate and shut off the two circuit breakers supplying power to the oven. Then I locked the panel to ensure someone didnt re-engage the breakers while I was working on the unit. (Lock out / Tag out).

Second step was sliding the oven out of the cabinet - this unit is located below a cooking top and was just the perfect height to allow a furniture dolly to be used to support the oven as I slid it out.

The unit is 'hard wired' (i.e. no power plug) so it can only be pulled out so far from the cabinet, but there was sufficient reach to allow access to and removal of the sheet metal cover at the rear of the oven to expose the thermal fuse and the read wiring. I proceeded with care, assuming the power was still on and once the terminals of the thermal fuse were exposed I performed a voltage measurement to ground on each side of the fuse to ensure power was in fact off.

Then I used an insulated pliers to gently remove the wire harness at each side of the fuse, and once the wires were removed I performed a continuity check of the suspect fuse, and confirmed it was an open circuit (i.e. failed).

Removal of two more screws allowed the fuse to be removed and the new fuse was installed, reversing the procedure.

This was followed by replacement of the rear sheet metal and finally sliding the oven back into its place in the cabinet using the furniture dolly. This is a single oven but still very heavy and has some sharp sheet metal edges likely to cause cuts if not handled with care so the dolly and a second set of hands (and good gloves) are nice to have.

Finally, after inspecting the oven door gasket and other air vents around the outside of the oven to identify suspect causes of the overheating event that tripped the fuse, the air vents above and below and within the door were cleared of dust-bunnies and other debris that had collected, possibly causing interference with the air flow that cools the area in between the oven and the cabinet. This blockage may have been the root cause of the fuse failure - i.e. the air did get too hot back there and had the fuse not tripped it would have been dangerous. The door gasket looked fine although its also an easy replacement and does not require oven removal.

The new part fit perfectly - it was a different design than the original part that shipped with the oven but appears to function perfectly so no complaints. The trip temperature is identical to the OEM part based upon the nomenclature on the back of the OEM and the replacement fuse part.

Unlocked the power panel and turned on the two breakers to the oven, set the clock and checked operation and its functioning great now.

Have not run a self cleaning operation since the repair but that is the next step and now that those door vents are clear I suspect that the fuse wont trip again.

Lesson Learned: Check those vents for obstructions.

Similar oven selling at discount because its the end of the model year is now priced at over $1100. Fixed our unit for $50 and the added cost of a $20 furniture dolly that I already wanted to buy.

Give this repair a try its a piece of cake and well worth the effort.

Our double-oven is wall-mounted, so accessing the backside to change the wires (as shown in the instruction video) was not a practical do-it-yourself option. After turning off the circuit breaker and disconnecting the broken broiler element, it is pretty easy to pull the four connection wires through the backside of the oven, which allowed us to disconnect the slide clips. We attached twist-ties to each clip/wire before disconnecting to keep the clips/wires from pulling back behind the oven wall when moving the new element into position. We found it necessary to crimp a few clips onto the new element to make secure connections, but the rest of the project went pretty much as shown in the video and the new element works great.

There were 4 screws to remove and 2 wires to disconnect. We placed the order on line for replacement. It arrived the next day. We simply installed the new element by connecting the 2 wires (very easy) and putting the 4 screws back in place. It works like new and was sooo easy.

Removed back of oven. Disconnected 2 connectors on each side of element. Removed screws that were too rusted to use screwdriver with vise grips. Removed old element, inserted new element through holes in rear of oven.Installed 1 screw on each side of element in rear and 2 screws in front where brackets support the front of the element.Put back panel back on. Push oven back in place, plug back in outlet.It works great and I didn't have to pay service man.

I have a rental and the tenant called. She said that she had a repair man out to fix the oven but he couldn't~that it needed to be replaced as he could not get parts.I contacted your company via phone and the person was so helpful~he asked the problem, looked up the model and advised me on this!It works like a brand new oven!Thanks you

The Youtube videos for this particular repair, using part number PS11747304, indicated that the whole oven unit should be pulled out of the wall while working on it, and the electrical clips removed and re-attached from the back.

Because I was doing this as a one-man job, and didn't have anything to place the oven on while working, I turned off the circuit breaker, and performed the entire element replacement from the front.

1. I was very careful after unscrewing the 4 mounting screws (two in the back, two on the top) to gently pull the attaching wires while still attached to the old element.

2. I had 4 mini vice-grips that I clamped (gently) on the insulation of the 4 wires before detaching them from old element. The vice grips prevented the wires from disappearing to whence they came.

3. After completing the old element removal, I replaced it with the new element, attaching each wire where they had been attached to old element, only then removing the corresponding vice grip.

4. With all 4 wires reattached, I carefully pushed the element ends back into the back of the oven... also avoiding the protruding temperature sensor. The element needed to be held in place by hand until the first overhead screw could be re-screwed.

5. The most difficult part of the procedure was actually getting the screws to line up with their holes in the oven body. .. Returning the screws in fact took about half the 30 minutes the whole job took, because their alignment wasn't "keyed" such that the holes easily just lined up. My order was "Top right" - "Back Left", "Top Left", "Back Right".

Once the 4 screws were all satisfactorily tightened back in place, I turned the breaker back on, and hit the pre-heat function on the oven... It smoked a very little (my hands may have been a bit oily) but that quickly dissipated, and the job was complete. I am very thankful that I didn't have a professional come out. My baker wife has used the oven 10-20 times since then, and it seems as good as new.

Replaced oven temp sensor, removed oven door and interior racks for easy access to oven upper rear sensor access. Used philips head screw driver to remove both screws, gently pulled old senor out of reat oven wall until electrical connector clear of rear wall, disconnected connector, connected new sensor and gently pushed wiring and connector back into opening, reinstalled door and racks. Ran open thru cycle and used oven thermometer to check temp. fast easy install

The website and diagram of my oven helped me know exactly what was wrong and where to locate the problem. I simply removed the oven door and the trim, pulled the oven out of the wall. After removing the back panel I located the part and put in the new part. Then reversed the procedure.