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4 questions answered by our experts.
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Amy
November 30, 2019
The oven takes 20-30 minutes to preheat. What is wrong?
For model number KDRP467KSS09
Hi Amy, if this is abnormal for this oven then it is likely a faulty element. Thank you for your question and good luck with your repair!
Top burner will not light. Spark and gas flow seem to be good. Please advise. Thanks
For model number KDRP467KSS09
Hi Thomas. it is possible that it has a clogged gas feed. You would have to lift off the grate, take off the burner cap and remove the burner from the range. You can then use a needle to remove debris out of the small hole in the back of the burner that feeds the gas. After doing this reinstall the parts you removed. Thank you for your question and good luck with your repair!
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Marshall
January 15, 2020
15 years old..new halogen inside oven lights not working
For model number KDRP467KSS09
Hi Marshall, thank you for your question. If the inside light of your oven is not working and you have replaced the bulb, you may want to check the socket and wiring for potentially being the issue. Good luck with your repair.
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John
July 14, 2022
Can I get replacement rubber feet for the stove grates. Are there any other compatible brands
For model number KDRP467KSS09
Hi John,
Thank you for your question. The part number listed under your model number for a package of 4 grate feet is PS988447. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
Easily removed the door from the oven by releasing clips attached to the door hinge -- very nicely engineered. Removed about 6 philips head screws to allow the door assembly to be taken apart for access to the glass. Lifted out the broken glass, cleaned the inside of the door, installed the new glass, reassembled the door (a two minute
... Read more project), and reattached the door to the oven. Cleaning the inside of the door took longer than the actual repair!
Removed the oven door by following the straightforward instructions in the user's manual. Removed philips head screws to take the door assembly apart. Removed clips holding the two inner door glass plates, and the two plates. Removed the clamp holding the broken glass plate, then the glass and associated glass fragments. Then cleaned
... Read moreand re-installed the three glass plates and their clamps in reverse order. Re-assembled the door and re-attached to the oven. Only cautionary note is to be careful when removing, handling and re-installing the various glass plates. Watch out for fragments from the broken plate; they can cut you and/or fall on the floor.
Important note: hinges are left and right do not mix them up or door will not re-assemble properly and you'll get to do it twice.
Steps I took:
Removed the oven door per the instructions in the oven operator manual. Removed several screws to release the interior steel liner.
Removing the steel liner was a
... Read more bit of a hassle, Had to manipulate it to get it loose but it eventually came away from the stainless steel exterior door panel.
Disassembled the interior glass layers, there are three. The glass you need to replace is the last layer, of course. removed and discarded the broken glass. Note: the interior glass is not secured by a bracket or screws, it is held in place by compression of the interior steel liner and a another liner that is inside the door assembly (you'll figure this out when you dis-assemble).
Another note: there is a fluffy material gasket between these two liners, use care when you disassemble or the fluffy gasket will turn into confetti.
Take the opportunity to clean all glass and parts of the accumulated oven grease.
Re-assembled door and re-installed...looks good.
Another note, getting the door back together requires a little patience because there are clamping overlaps of the steel liner to the SS exterior door panel. Be prepared to jockey things around a little and make sure all your screw holes are all lined up before you begin to button it up. Remember, hinges are left and right they are not interchangeable.