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Lalachan
February 17, 2022
Lighter(igniter) keep on going even if the burner is turned off. Cleaned and debris removed but still have the problem.
For model number KCGS350ESS00
Hi Lalachan,
Thank you for your question. If your surface burners keep clicking when not in use check to see if the burner caps are out of alignment. If they are you will need to reposition them. If you have just cleaned the burners or if there have been any recent spills on the stovetop, the burners will click. Remove the burner cap and use a dry cloth to gently wipe the igniter to absorb the moisture. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Stephen
December 29, 2023
With any burner turned on (flame is present), all burners continue to spark.
I cleaned all parts. Any solution to igniter issue??
For model number KCGS350ESS00
Hello Stephen, Based on our research, we would recommend replacing the spark module, part number PS11755330, to fix the issue. We hope this helps!
First step is to turn gas off to cook top and also disconnect power to the unit. Than using a crescent wrench disconnect the gas line going to the unit from the Regulator. Than again using the crescent wrench disconnect the regulator from the bottom of the unit. Next remove the nipple that connects the gas line to the regulator from the o
... Read moreld unit. Apply new pipe dope to the threads and screw it into the new one and tighten down. Next install the regulator to the unit and install the gas line to the regulator. once done with the install you can now plug the unit in and turn on the gas. You are now ready to use the cook top again
