KAWS850LQ1 KitchenAid Washer - Instructions

I watched the instructional video on how to take apart and how to take washer a part and how to install the direct drive water pump. It was very easy to do. also the delivery was very fast. I will be using the site to fix other appiances that I have that is sitting around broken. Thanks for your speedy service and customer service.

I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.

We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack

I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

Removed Agitator, replaced parts according to the "how-to" video on your website. Then re-assembled. Very easy! Especially after watching the GREAT, EASY TO FOLLOW video. a $20 part probably saved me at least $200 over calling a repairman. Thank You!

I watched a video that showed how to replace the dog ears. The video made it look quite simple, so I thought I would give it a try. I ordered the agitator repair kit and purchased the 10" socket extension at a local hardware store. I did not order the agitator grease, because it is very expensive. Instead, I purchased a small container of white silicone grease to lubricate the agitator. The agitator was extremely easy to disassemble. The dog ears that were supposed to be in the agitator were COMPLETLY disintegrated. I assembled the agitator repair kit, which was incredibly easy, and was ready to reinstall the repaired agitator. I took some time to clean the agitator and, quite frankly, that took longer than the repair. To anyone considering attempting this repair, I would say do not hesitate. Not only was it easy, it was actually pretty fun. It was also very satisfying to see this tired, old Maytag washer working perfectly again. And all for less than $40 including tools & grease!!!

I watched your repair video and started out like the video suggested but my machine was not assembled like the video so I did it my way it all went well.

R removed top part of agitator. Removed plastic cover. Took out bolt. Broke off tabs replaced thrust washer. Put dogs in holders. New rubber on bolt and fastened it together. Put new ring on plastic bottom and put top on agitator.

I took the cover off the washer off, loosened all hoses and clamps remove old water pump and installed new one.

My hubby had JUST left for vacation the day prior - now I've got myself and 3 kiddies that need clean clothes and I have to save the day... All I needed was a socket with an extension to get to that nut all the way down the shaft after popping the center cap off. Once that was done the column came right out and I just put together the cam agitator assembly the exact way it was in the washer, about 3 parts and a rubber washer and gasket - super simple!! I ordered the part expedited (for obvious reason) and Parts Direct for the exact part I ordered to me within 2 days - will definitely order from them again!!

watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

The repair was extremely easy! But the standard shipping arrived the day after I placed the order, amazing!

took off front cabinet removed pump,and then motor and replaced part.

I did exactly what the instruction sheet said to do--it was very easy. Thank You

Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!