Models > KAWS700JQ4 > Instructions

KAWS700JQ4 KitchenAid Washer - Instructions

All installation instructions for KAWS700JQ4 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KAWS700JQ4
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Screw agitator would free spin

  • Customer: Charles from San Diego CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 18 of 20 people found this instruction helpful
Job was easy! Just remove the top cap with a screw driver. With a socket and extension, remove the bolt that holds the agitator to the transmission shaft. Pull up on the agitator and lift it off the shaft. I had to use the screw driver to pry off the center piece that held the cogs because it did not what to separate from the rest of the agitator. Removed the pieces of the old, broken cogs, cleaned up the parts and installed the new cogs with the center piece upside down. I then took some silicone lubricant and lubed the area the cogs rub on and the opening the center piece spins in on the rest of the agitator. I then removed the Thrust Spacer on the mail part of the agitator but just lifting off the old one and putting on the new one. Then, with the center piece that holds the cogs upside down I inserted it into the upper corkscrew section of the agitator so that the cogs would not fall out. While holding the two pieces together, I turned it back right-side-up and installed it back onto the other part of the agitator and then on the shaft. Re-installed the bolt and tightened with the socket. That's it! It sounds more complicated then it really was.

Agitatorwouldn't agitate on the washing machine

  • Customer: Kelly from Newport News VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 17 of 17 people found this instruction helpful
before ordering the parts, I pulled the cap of the agitator, removed some internal parts of the agitator - had to remove one hex head bolt, and noticed the threads on the 3 little teenie weenie plastic dogs were worn off. I bought the repair kit on line after entering the model number, parts were here in a few days, and the repair took about 15 minutes. Works like new again.

The directions provided with the parts were very clear and made the job quick, easy, and painless.

Acting like it was unbalanced

  • Customer: Michael from Glenburn ME
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 18 of 20 people found this instruction helpful
I thought I would find broken springs but everything looked good. Comments and video very helpful.I figured springs must be stretched or worn out ,so for the money I figured worth a try. Insallation went well, washingmachine runs like a new machine. Much better than spending money on a new one. Thanks

valves allowed water to overflow during the rinse cycle, sometimes took forever to fill.

  • Customer: Sam from Robertsville MO
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 17 of 21 people found this instruction helpful
I removed the screws holding the control unit down, removed a couple at the rear,
Disconnected the electrical clip that plugs into the top, under the control unit.
This allows enough slack to pivot it ( the control unit) upside down and get it out of the way enough to remove the spring clips that hold the top to the back.
Popped out the two clips that hold the back to the top.
Pulled the back out, up until the plastic soap dispenser , (which is attached to the back) hits under the lip of the top.
This does not allow enough room to get to the valves.
I finally figured out you have to lift the entire top up high enough to clear the back while pulling it ( the back) out.
Disconnected the hose clamp, electric connectors, installed the new valves into the supplied mounting plate replaced the valves .
Re -connected the hose and electric connectors and re assembled the back.
The only problem I had was when one of the spring retainers that hold the back to the top popped off and fell inside the unit, which forced me to remove everything including the back bottom screws, which caused the sides to pop off, the mounting ears , which are attached to the back,
Took some finesse but finally retrieved the spring clamp and finished everything back together.
It was a bit tricky keeping the plastic gaskets between the back and the sides from falling inside as I reassembled it.
But all is well, and would have been more difficult without the expierence written by others who posted, on the site.
Thank you to all, for the help.
I hope my efforts will help someone else.

lid switch plastic screw holes fatigued and broke - switch then did not close

  • Customer: Anthony from La Jolla CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 19 of 27 people found this instruction helpful
This is a machine I bought from Costco in 2001 - it has been very reliable and this was its first repair.
Getting the top off this washer requires a lot of disassembly. However, if you push the drum down on the right hand side of the machine, you can easily reach under the lid and remove the old switch. Mine had broken loose from its plastic mounts, so the lid plunger no longer activated it. Save the two screws that go through the washer top to secure the new switch.
I unplugged the electricity, reached under the top and pulled the old switch out. Its cables are enclosed in a stiff plastic hose with a slit down its length so you can pull the wires through the slit. You need to pull out around 6 inches of the wires. I then cut the wires to remove the old switch and next cut the wires on the new switch to the same length as the ones removed. Stagger the cuts about 1 inch so that the two joints will not be on top of each other. I stripped each end of the two wires, slipped shrink-wrap tubing (from radio shack) on to the new switch wires, then soldered the new switch wires to the existing wires back to the control center. I then slipped the shrink wrap over the soldered joints and shrank it with a match. Feed the joined wires back into the plastic tube and feed the switch under the washing machine rim. It takes a little maneuvering to get the switch aligned with the two screw holes in the top. Be sure the switch is pushed up into the lip opposite the screw holes - push the back end of the switch up into the lip before trying to align the front end of the switch with the screw holes. Align the screw holes with the switch holes, install the two screws and check that you hear the slight click of the microswitch if you push down a pencil into the interlock slot before you tighten everything up. Plug in the electricity and off you go!

agitator making noise and didn't want to turn

  • Customer: Jo Anne from Crossville TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 15 of 16 people found this instruction helpful
I unsnapped the top of the mechanism and removed the agitor assembly, (I had already put together the new one,) I just had to unsrew the old one to get it out and screw in the new one. This took me less than 10 minutes from start to finish. My husband was away for the week and this was left up to me if I wanted it done. So I (a female) decided that I would attempt it.
A Piece of Cake. thanks to Parts Select, I have a few more years with this machine. I was really hating to purchase a new machine. So for less than $25.00 with no service call "I Fixed It!"

Washer would not spin and the agitator would not turn

  • Customer: Gilbert from Fair Lawn NJ
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 18 of 25 people found this instruction helpful
I basically dismantled the washer and turned the washer over to access the motor,transmission and pump.I disconnected the electrical connections first.I then released the clips for the pump and the clips for the transmission.The coupler was broken in little pieces.I went to Google to search for parts and happened to reach your Web Site.I found the part number for the coupler from the schematic and ordered it.It was then I discovered the part number for the cam dogs for the agitator so I ordered it also.While on you site I read the various troubleshooting stories and how each was repaired.I put myself through a lot of unnecessary work by dismantling the whole washer when all I had to do was turn it over and access it from the bottom.The parts arrived in three days and the install was rather simple thanks to the direction of your site.I had a heck of a time reassembling the washer but all in all $42.00 was a lot cheaper than a repairman or a new washer.We now have a working washer and no leaks.
Thanks to your site ,I have a happy wife and clean clothes.

The spin gear was striped.

  • Customer: Aaron from Lake Mills WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 16 of 19 people found this instruction helpful
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.

Washing machine shook violently while on spin cycle

  • Customer: Tom from Bloomfield Hills MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 14 of 14 people found this instruction helpful
Disconnected the bracket screws that held the suspension springs in place - fed new springs into bracket and reattached. Local repairman told me that springs dont wear out, they break - wrong, they do lose their tension and thereby lose the ability to counterbalance the spinning load. Washing machine now spins like new - no wobble or shake.

Top Half of Agitator would not function without appying sideways pressure

  • Customer: Donald from Fredericksburg VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 15 of 17 people found this instruction helpful
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...

No fabric softener dispenser

  • Customer: Dennis from Port Orchard WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 17 of 23 people found this instruction helpful
Pop the center cap off the agitator and snap the dispenser in. Easy as 1-2-3.

Agitator did not rotate properly

  • Customer: Tenel from The Woodlands TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 14 of 16 people found this instruction helpful
1. Removed the softener dispenser
2. Removed the cap covering the clutch dogs and the bolt holding it all in place.
3. Removed the bolt holding the two agitator pieces and the clutch dogs together.
4. Removed the two agitator parts.
5. Replaced the clutch dogs.
6. Reassembled and put the bolt back in place.
7. Replaced the gasket on the cover that goes over the clutch and bolt.
8. Replaced the softener dispenser

Very easy!

The movers broke both water intakes off flush with the back of the machine

  • Customer: Dennis from Oak Island NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 14 people found this instruction helpful
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.

Unbalanced and walk across the floor on spin cycle

  • Customer: James M from Elkhart IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 16 of 23 people found this instruction helpful
Part Select provided the problem determination information and the video on how to install the replacement parts. I ran into one problem, I could not remove the lock nut to remove the inter and outer tub. I should have bought the special wrench for $14, no local DYI or hardware store had the wrench. So, after examination I used a large screwdriver and wood block to lift the tubs up just enough to remove the old pads and replace with the new. The old pads showed only a wear, but was enough to spin the tubs off balance. The new tabs made the washing machine work like new. New washer $500, repair man $150, parts and information from Part Select $20 bucks, priceless.

Agitator was locked up

  • Customer: Roger from Palmyra IN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 13 of 15 people found this instruction helpful
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
All Instructions for the KAWS700JQ4
46-60 of 1612