Models > KAWS700JQ4 > Instructions

KAWS700JQ4 KitchenAid Washer - Instructions

All installation instructions for KAWS700JQ4 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KAWS700JQ4
1,546-1,560 of 1,675
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Upper agitator assembly quit working

  • Customer: Joseph from Newnan GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed cap from top of agitator, then used socket and extension to remove bolt which attaches agitator to shaft. There was soap residue accumulated on upper and lower agitator so I decided to remove that residue first. It took about 30 minutes to remove the soap residue with liquid detergent and a dishwashing sponge. Next replaced the agitator directional cogs per the video and installed the new washer on the bolt. After the lower agitator was back in place, the new thrust spacer was installed and lubricated with silicone grease, then the upper agitator assembly was re-installed per the vido. Put the cap back on the agitator and now the old Kenmore is running like new again. Before discarding your old washer, try to fix it. The new "energy saver" machines use as much water and run twice as long to do the same job. With the videos and troubleshooting aids provided by PartSelect you should find that most Whirlpool and Kenmore washers are not very hard to repair.

Agitator didn't spin but everything else worked.

  • Customer: Kenneth from Phoenix AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.

  • Customer: Alan G. from Groves TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!

Washer would not agitate and noises.

  • Customer: Thomas from Vidor TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.

top agitator not working

  • Customer: C from Little Egg Harbor NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The top agitator was not working. The top of the agitator should only work in one direction. Since it wasn't, the pawls (cogs) on the top agitator were worn. In order to repair, you need to take the top of the agitator off. Remove the fabric softener container from the top of the agitator. It should pull off. Then, remove the clear plastic cover. (clear plastic cover will have an 'o' ring on it.) Below the cover will be a 7/16" bolt holding the agitator to the washer shaft. Pull the entire agitator from the stainless steel shaft. You will need to separate the top of the agitator from the bottom of the agitator. It is necessary to separately order and replace the thrust spacer, grease, and bolt. All the other necessary parts are in the Agitator repair kit which is also necessary when ordering parts. The agitator repair kit will come with a diagram for assembly, otherwise reassembly is the opposite of disassembly. It took longer to write this installation instructions than it was to do the actual repairs.

agitator cogs

  • Customer: Evelyn from Rochester NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Fairly simple just had to take off agitator top. Unscrew a plastic bolt using a 1/2 socket extension. Pull that part or which had a spring under it take out agitator hold which your old ones probably have broken off from take them replace with new ones and put every thing back reverse order. .

Agitator stoped turning, needed to replace directional cogs

  • Customer: Dawson from Fort Benning GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
It's pretty easy all I had the news just pop off the, frabric softner container, but the small plastic cap could not be pulled out by hand or neddle nose plyers. I used a hex key to hook under the plastic loops and gripped the other end with vice gripps. After the plastic cap came off I used a socket wrench to remove the one bolt and this only came out very easy. Then remove the small cylinder and had a directional COGS and it was easy to replace and reassemble

Agitator not moving consistantly

  • Customer: Dennis from Concord Twp OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed softener dispenser from agitator. Removed 1/2" bolt from inside agitator and removed top half of agitator. Removed cog assembly. Used screw driver to pry slip ring up 1/4 " to access directional cogs. Replaced cogs, pushed slip ring back into place. Reassembled agitator in reverse order of disassembly.

it was so easy, even my wife said she coud'v none it

  • Customer: Manuel from Lincoln CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks

Top of agitator was free to rotate in either direction and did not work properly.

  • Customer: Dean H from KENNEWICK WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.

agitator cogs were badly warn, no agitation when washing

  • Customer: Mary A from Jacksonville FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!

Upper agitator not spinning

  • Customer: Eugene from Oak Island NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Thanks to the excellent video sent with the parts, the repair was quick and easy to accomplish. Thank you !

Upper agitator not engaging

  • Customer: Bill from Sacramento CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Disassembled upper agitator to ascertain cause of problem. Agitator directional cogs were worn out. Washer on agitator bolt was also worn off. Replaced those parts along with installing a new thrust spacer and everything works beautifully. Only required a standard #2 flat screwdriver to pop the cover off the agitator and a 7/16 socket on an extension to remove the agitator bolt. Quite a simple project.

Top part of agitor would not work properly because of the directional cogs being worn out.

  • Customer: Delores from Warren MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on how to repair the problem and did what was instructed to do and the repair was that easy.
All Instructions for the KAWS700JQ4
1,546-1,560 of 1,675