Models > KAWS677EQ0 > Instructions

KAWS677EQ0 KitchenAid Washer - Instructions

All installation instructions for KAWS677EQ0 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KAWS677EQ0
1,606-1,620 of 1,669
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The unit would no longer spin in rinse mode etc.

  • Customer: Peter from Grinnell IA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on your website and determined I could easily do the repair. Replaced the part for less than $20.00 including shipping and received it the next day. I ordered the part @ approximately 5 PM and the projected delivery was 1.8 days. To my delight the FedEx truck arrived by 1 PM the very next day and we were up and running within 24 hours of ordering the Direct Drive Motor Coupling. I will definitely use your services again. Special thanks to your video team. I was able to watch step by step how to disassemble and reassemble the washer etc.

Washer quit agitating and spinning then after replacing the motor coupling it kept filling

  • Customer: Nathanial from Princeton MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
This is the first time I've ever fixed anything. I had no idea what I was doing but like the rest of you I decided to man up and get er done myself! I also didn't want to spend 200-300 bucks on a repair guy. So using this site and google. I figured out how to remove the back plate of my washer so I could correctly diagnose the problem...in fact I didnt' even have too remove the back plate to diagnose it because when I started to move the washer I found several broken plastic triangular pieces and a round rubber piece with 6 triangular holes in it. On one of the broken pieces was a serial number of some sort. So I googled what i found and matched what i found on underneath my machine with a part i found on this website which turned out to be the direct drive motor coupling...i figured i was in for a rough battle with the machine but it actually turned out to be pretty easy...in fact it would've been easier had this machine not been serviced before in the past...(i'll get to that later) first step was to remove the back plate...using youtube i figured out how to remove the metal clamps that hold the cabinet to the back plate (you will need a flat head screw driver). Rest was elementary it took me about 2 minutes to remove the back plate after spending probably 30 minutes of research online (i like to make sure i'm doing everything correctly so i watch several videos and do a ton of reading before i mess with anything)*also a side note make sure you unplug the machine before you do anything! Also turn off the water and remove the draining tubes from the back of the machine because you will need to tilt the whole thing on its back failure to do this will result in a watery mess and u could kink the drain tube which will lengthen your repair time like it did with me. Also remove the hot and cold water tubes from teh back...remember that the hot water is always on the bottom memorize where you put the tubes...u can always check which is which by turning the water back on but it will save you sometime* once i got the back plate off i tilted the machine on its back so i could get to the motor and the water pump...there are 2 metal clamps that hold the water pump to the motor. All it takes is a flat head screw driver to remove these clamps once you get the 2 clamps off you can lift the water pump right off the motor its really easy. This exposes the motor which houses the direct drive motor coupling. I inspected what was left of the coupling and if there was any doubt that it was the motor coupling there wasn't anymore because it was clearly broken and the rubber piece that was supposed to sit between the 2 plastic things was gone. Needless to say it was a mess and i knew it was gonna be a challenge to remove the broken coupling. It was surprisingly easy to remove the coupling from the top of the motor compared to the middle of it. There are 2 more metal clamps that fasten the motor in place so it doesn't move around...there are 2 screws that hold these clamps in place. I removed one of them with no problem but the other one was stripped extremely bad i was completely unable to remove it. If you are in this bad boat like i was in i have a solution for you...you only need to remove one screw if you can grab the motor and rotate it enough u can remove the clamp from the metal plate without ever having to remove the clamp at all...its a little difficult and you will have to use a bit of elbow grease to do it but it can be done. Once i achieved this it was a lot easier to access the broken coupling from the middle of the motor. I took the back end of a hammer and evenly jiggled the coupling loose until it popped off...it took a solid 10 minutes tho since the coupling had shattered so bad there wasn't much for the hammer to hold onto. Once i did this i was able to get the new pieces in place...it was a little tricky to line things up correctly but after awhile i was able to get it to fit perfectly...I put the machine back

Did Not Adgitate

  • Customer: Moses A from Brooklyn NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video step by step and than it became easy

machine wouldn't rinse, agitator wasn't working

  • Customer: Reno from Camp Verde AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the on-line instructions from Maytag. Everything was a breeze till I tried putting the body back on the machine. Once I figued that out, no problem

Drive drive couping failed

  • Customer: Brendan from Carrollton TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After watching the video the repair looked easy. I took apart the unit per the video instruction, ordered the part and had the washing machine back up and running in 48 hours. Easy and the wife is happy!

Washer would not agitate or spin, but water would drain.

  • Customer: Dan from San Diego CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Super easy repair for my 20 year old washer. I have a really small laundry room and was worried about how much of an ordeal this would be. I had just enough room to remove the housing and get to the motor assembly without putting the machine on its side. The repair was just as shown in the video; 2 clips for the pump, 2 screws and 2 more clips to separate the motor from the transmission. I installed the new coupling and was doing a load of clothes in less than 30 minutes. Great service, fast delivery and low price. I will be coming back to PartSelect for my next repair.

Broken motor coupling

  • Customer: Elwin from Midland Mi MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unhooked the two motor brackets, dropped the motor down out of the way, separated the coupling into three parts and slid them in place one at a time. I had to tap them a little with the hammer to get them on the shaft. I put the motor back in place and was done. It worked great and took about 20 minutes.

There was a loud bang, the smell of burnt rubber, and the washer tub stopped rotating, although all other functions seemed to still work.

  • Customer: Matt from Newark DE
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Flipped the machine on its front, noticed a pile of black rubber dust, identified where the dust was from. Took some time moving pieces around to get access to the coupling. Finally got it off and saw that 4 of the 6 plastic pins that hold the rubber piece had snapped off. Ordered the part and waited a couple of days (the site said 5-8 days or something but it only took 2). Wife got tired of broken washer spread all over the place but I didn't want to move it until I got the part. It was more challenging to get the part in than it was to take it apart because there's not much room to get your hand where it needs to be. I ended up flipping the machine a few times until I got it where gravity was pulling the motor down, giving me enough access to put the part in. My biggest fear was that the hoses weren't tight enough and that I'd have to take it out again, but it was fine and everything's worked great since.

Washer wouldn't agitate

  • Customer: Terry from Gardnerville NV
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
My wife actually figured out the problem, ordered the part, which came quickly. I watched the video and fixed the problem. I'm sure this saved us a lot of money. Instead of a technician coming out and replacing the part for about $200, it cost us $25 and an hours work. Thanks. You'll be hearing from me for future repairs!

Would not spin all the water out

  • Customer: Frank from Torrance CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Your video made it easy, thanks

would not spin

  • Customer: joe from asheville NC
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
as per videos, replaced clutch. worked perfect. thanks so much. i will definitely will use your services again. joe

Machine will agitate but not spin

  • Customer: Sara from Winter Garden FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow your repair video, excellent.

top agitator not agitating/ tub not spinning

  • Customer: kirsten from Phoenixville PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Ordered the parts I figured I needed. Came quickly and were just what was required. Called my fabulous brother who only requires food as pay. Between the two of us it was a really quick and easy repair. Washing machine is working like new. Put it thru the wringer sunday with ten consecutive loads. No Issues : )

Cam in top of agitator was broken.

  • Customer: Richard from Palm Springs FL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Followed the fantastic video instructions and replaced the parts to make the repair. Very easy and all works well.

MACHINE WOULD NOT SPIN & REMOVE ALL WATER

  • Customer: ROBERT from CARROLL IA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Followed instruction found on line, they were very helpful and very well done by tech. I have a back ground in appliance repair mostly GE. I find the design of whirlpool washing machine was very well done, the repair of all major parts was easy and simple. Best designed washer I have ever worked on. Delivery of my needed parts was fast. I put parts in the machine it really didn't need, felt I could get another 10 years out of the appliance. VERY VERT SATISFIED, THANK YOU
All Instructions for the KAWS677EQ0
1,606-1,620 of 1,669