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JW3000W Jenn-Air Washer - Instructions

All Instructions for the JW3000W
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Washer was making a banging noise and not spinning properly and emptying the tub.
I replaced the brake spring(not really necessary) and the snubber ring.I also installed a new thrust bearing kit,but the problem turned out to be a bad transmission.I found a good working used one at a local junk yard and so far it is working great.Your how to videos were very helpful in getting the job done properly.Thanks very much!
Parts Used:
Brake Spring Snubber Ring
  • John C. from Estill Springs, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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Screaming noise from under unit. Belt shot from under it :) No harm.
Used Putty Knife to release a tab on left split of cover/lid assembly lifting up slightly to release the tab, then I repeated the same on the right side. With the belt already flung off of the unit, I saw the 2 screws inside left/right top corners holding the front cover On. I tilted it forward and up and released from two clips on the bottom of the unit. With the front cover removed I saw the pump on the lower right side of the tank. 3 screws and 2 hoses hold the pump in place. Once pump was removed reversed how it was taken apart.
Parts Used:
Drain Pump with Pulley
  • Louis from Goodyear, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
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The lid hinges on our washer had broken off the pins and both needed to be replaced.
The first thing we did was to lift the top of the washer off the main box by unscrewing the hinges at the back of the washer. We then were able to access the lid hinge screws located underneath the lid. We unscrewed and removed the old hinges from the washer, lifting the lid off the washer. Then we were able to unscrew and remove the old hinges from the lid itself. We then screwed on the new hinges and pins, and reattached the lid to the washer. Finally we put the top back on the main box of the washer and screwed the top back onto the main assembly, and voila! It works great and saved us $200 in repairs.
Parts Used:
Lid Hinge Pin Lid Hinge
  • Suzanne from Greenfield, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Shaking, bouncing, banging, during the spin cycle
I followed the directions online, but they don't talk about two difficulties with this model. The first is removing the drive belt. This is CRUCIAL! Tilt the dryer backwards, and remove the belt from the pulleys. When putting it back on, when the repair is complete put it on the two smaller pulleys first, and then the large pulley. The other difficulty that is not addressed with this model is accessing the suspension springs. If you choose not to remove the entire housing, I would use a wooden block (2x4 works great) to act as a lever for the vicegrips. I may be weak, but I have a bruised forearm that would have been avoided if I had thought of the wooden block earlier.
Parts Used:
Snubber Ring
  • Shad from Clearfield, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Water pump leaking water
Watch video, fallowed it's instructions which made it a "piece of cake"
Parts Used:
Drain Pump with Pulley
  • Eloy from Andrews, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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Washer bangs while in the spin cycle
I removed the belt and pully form under the washer. Lefted the top cover, removed the hardware above the tub, took the front cover panel off to gain access to the tub. Used pliers to remove the springs. Lifted the tub up high enough to install the snubber ring. After putting tht washer back together and doing the first the load the washer stopped banging.
Parts Used:
Snubber Ring
  • Eugene from Bergen, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer would stop in the midst of a cycle and have to be reset.The belt was more than likely old and stretched and was not engaging properly.
Tilted the washer as described in the "video".I was able to "balance" the washer with one hand and remove and install the belt with my other hand. The whole process took less than five minutes.It was just a matter of turning the pulley and "pushing " the belt on with my hand.The washer works great.Trust me, I've NEVER had anything go easier than this installation in my life.Thanks for a great video, and getting the correct part out as quickly as you did.
Parts Used:
Drive Belt - 51 inches long
  • Barry from Cape Coral, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Grinding noise from under machine during agitation
1. Turn water supply faucets to off. 2) disconnect hoses from washer and unplug from wall outlet. 3) take drain hose from discharge drain. 4) pull washer out and away fro wall, tilt with back of washer facing you. See belt and pulley wheels beneath. 5) turn pulley with hands, listen for screeching. Remove the belt. (6)remove access plate on the back of washer. See drain pump. Loosen the clamps on hoses and pull the hoses off the pump. 7) remove the three screws holding pump, lift pump out. Installation is reverse order of removal? Do not pry belt on, pull the brake pulley little and turn the drum pulley and it will slide on.. You do not want to bend or brake the pulley wheels.
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • John from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Grinding noise in the wash and spin cycle.
Remove the access panel on the lower back of the washer, the pump is on the rear left side and is help in place by 3 screws. Remove both hoses with pliers and the screws and the pump is out. Install the new pump and connect the hoses and lean the washer back to connect the belt on the bottom.
Parts Used:
Drain Pump with Pulley
  • Robert from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Loose warn belt
Tilted washer backward and simply took old belt off and replaced with new by wrapping smaller pulley's first and larger pulley last. Next was a simple replacement of pump through back panel of washer. Washer is now quite and spins clothes more efficiently and reduces dryer times.
Parts Used:
Drive Belt - 51 inches long
  • Mark from Jackson, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Burning smell
I watch the video and it took me less than five minutes to change the drive belt. The washer has been running great and no more burning smell. Thanks.
Parts Used:
Drive Belt - 51 inches long
  • Victor from Rehinebeck, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Plastic Hinge Broke
Just like the viedo said, release the springs holding the top, remove the screws and replace the hinge. Put the top back on by snapping back into place.
Parts Used:
Lid Hinge Pin
  • Bruce from Smithfield, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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My Laundry Room Was Flooded, Water Was Coming From The Bottom Of The Washing Machine
Examined the washer and determined the hoses were fine. Removed the access panel from the back of the washer, pulled out the drain pump. Looking inside the pump while turning the pulley I was able to determine nothing inside the pump was moving. Once the pump was pulled apart (4 screws) it was obvious the wheel inside the pump broke off. We ordered the new part on sunday (from partselect) and it was sitting on my door step wednesday. That's fast. 30 Minutes later everything was hooked back up and we were back in business. One last point: when putting the drive belt back on, put the belt on the 2 small pulleys first, then put it on the large pulley last. Thanks to partselct !
Parts Used:
Drain Pump with Pulley
  • Scott from Pearland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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hinge pin broke
was really easy. I watched the video and was done in less than 10 minutes. I read other stories and pushing the tub over and removing and installing the screws would have been very difficult. Opening the lid was very easy then the screws are right there in front of you.
Parts Used:
Lid Hinge Pin Lid Hinge Screw
  • Mike from Orrville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Lots of water on laundry room floor. A couple of months earlier, there was a noise like when you put a playing card on your bike spokes...
Just followed the video! 1. Removed the belt. 2. Removed the back (the video said the water pump was in the front, but mine was in the back), 3. Removed the hoses (using bucket and towels to collect the water, 4. Removed the three screws that hold the pump in place, 5. Put in the new pump, 6. Connected the hoses, 7. Reinstalled the belt, and 8. Fretted as the first load of clothes were washed...
Parts Used:
Drain Pump with Pulley
  • Ernie from Citrus Heights, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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All Instructions for the JW3000W
361 - 375 of 384