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JW3000A Jenn-Air Washer - Instructions

All installation instructions for JW3000A parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JW3000A
16-30 of 286
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Plastic pulley broke

  • Customer: Nancy from Candler, AL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 19 of 19 people found this instruction helpful
No one would sell me just the plastic pulley,they said that I had to buy the whole motor.160.00 dollars.I keep searching and found partselect.com and they had the pulley on line.I had my part in two days for about 12.00 dollars and it took about 5 min. to install.Just had to tap it lightly with small hammer to move it up the rod to fit in groves.Thank-you partsselect for being honest. BOB N.C.

Washer jumping all over the place even with a small load.

  • Customer: Gary from Sioux City, IA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 20 of 22 people found this instruction helpful
I checked out your other repair information and deided I could do this. Ordered the part and it as her several days before I expected it.

Ok, let's do this thing.

5/16" socket or wrench and #2 Phillips screwdriver and something to remove hose clamps - I recomend a 6" to 8" vice grips and a 6" to 8" plires.

1. Pulled the washer out in the middle of the floor and disconnected the hoses and removed the rear access cover, disconnected the pump hose, released the top using a 1/8' common screwdriver in that narrow space between the top and the front panel. Removed the 2 screws holding the front panel on and removed the front panel.

2. Disconnected fill level hose- toward the left rear side - turned the machine on it's side and walked the drive belt off, tipped it back up right and removed the 6 springs - be sure to note their orientation and location.

3. Lifted the whole assembly out of the top of the machine and set it upside down next to the machine.

4. Loosened the screws holding the snubber in place - NOTE I did not remove the screws - loosen them sequentially little by little untill you can get the snubber to come out. I did not remove the pulley as my Craftsman ratchet and standard - short - socket allowed me to get between the pulley and the screws to loosen them.

5. I removed the old well worn snubber, cleaned the area up and the new snubber actually fell into place and I retightened the screws in the reverse order until they were solid feeling.

6. I lifted the assembly back into the frame, reconnected the springs and the pump hose and the fill level hose. I reinstalled the front cover - AND HERE IS THE IMPORTANT PART!

7. You are so happy this is going so well that you forget to put the BELT back on before you hook up the hoses, so you have to unhook the hoses to put the belt back on and then rehook the hot and cold hoses and drain hose again.

8. Except for number 7 this is a piece of cake. My only concern is how often will I have to do this. The machine is only 8 years old.

terrible screeching during agitation after having washer only 3 months

  • Customer: stephen from soddy daisy, TN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 22 of 29 people found this instruction helpful
First I disconnected the hoses and moved washer out to a larger area. Washer had to be completely torn down. Took front cover and casing off. Took all electrical and plumbing fixtures out. Removed the drum hold-down springs. Removed the drive belt. Inverted the drum/agitator section. Removed the drive pulley and bearing assembly. Removed the brake snubber. Removed the brake shoe. Reinstalled new parts. Put washer back together. It now works great.

Water pump failed and was making loud screeching noises. Eventually, it bound up stopping the washer.

  • Customer: Mark from Port Matilda, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 20 of 24 people found this instruction helpful
I unplugged the electric power cord and disconnected the two water hoses and the drain line from the wall. It was messy as water leaked from the disconnected hoses. I tilted the washer forward and leaned it against a bench for support. This exposed the bottom of the washer from the back. I removed the v-belt from the three pulleys. The motor mount was spring loaded making it easy to remove the v-belt from this pulley first. After removing the v-belt, I then removed the 4 screws to the small plate on the back of the washer to gain access to the water pump. I then removed the two water hoses from the water pump using vice grips to squeeze the clamps and slide them off of the hoses toward the water pump. After removing the two hoses (a little messy again), I removed the water pump by using a socket ratchet to loosen the four bolts. I replaced the water pump with the new pump and then reassembled everything in reverse order.

washer wouldn't spin

  • Customer: Elmer from Fort Campbell, KY
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 18 of 20 people found this instruction helpful
I took out all the tubs and the apparatus holding the gear and thrust bearing assembly. I used a homemade tool (long zipties) to pull the springs off and to put them back on. After that I just replaced the thrust bearing with the new kit and put everything back together.

Washing machine sqeeling to a stop after spin cycle

  • Customer: William from Middletown, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 21 people found this instruction helpful
By sliding the machine out away from the wall I tipped it back so that it set against the wall on an angle enough for me to work on the bottom. I removed the belt and drive pully. The brake stator can be removed from the bottom if drum is centered. The brake is under pressure from a big spring in there that applies the brake. Replacing three of its mounting screws with longer ones (10-24 x 2) allows you to let pressure off of the brake spring slowly. Replaced brake rotor and stator and compressed spring with long screws as in removal. Replaced all original screws to hold in place. Installed pulley and belt. Works like brand new, all for about $30. I bought the snubber also but did not realize that this is not part of the brake. I little confusing on the parts drawing.

slipping drive belt

  • Customer: stephen from redondo beach, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 22 people found this instruction helpful
Tipped machine 45-degrees to reveal belt on bottom of machine. Used screwdriver to remove old belt which looked fine. Installed new belt (which arrived from PartSelect within 2-days) but it felt loose. Tried machine anyway and it works just fine. Easiest repair ever. Thanks, PartSelect!

High pitched screech from brake at end of spin cycles.

  • Customer: William from Lithia, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 16 of 16 people found this instruction helpful
I disconnected and moved the washer into the garage for optimum work space. Then I opened the top panel (by releasing the two retainer clips between the top and front panels with a putty knife inserted approx 2" in from each side) and taped a spacer block between the back of the tub and the back panel of the washer, to keep the tub from moving toward the back when the washer is tilted.

Then I tilted the washer back against my 2 1/2' high workmate bench (backstopped against the wall). After adjusting the tilt angle to provide adequate access to the bottom of the washer and insure it was was beyond the forward center of gravity, I began the repair.

Working from the bottom, I first removed the drive belt. Then the white dust cap, shaft retaining ring, plastic cam, pulley, and the various washers and bearings leading up to the brake assembly, making note of their order.

Then I removed three of the six 1/2" 10x24 brake stator retaining screws at alternating positions replacing each with one of the three 2" 10x24 screws I had previously purchased the hardware store. Then I removed the three remaining 1/2" screws, and slowly began to remove the three 2" screws alternating a few turns on each in rotation to evenly ease the 200 pounds of pressure from the brake rotor spring.

When the pressure was released, I removed the old brake stator and rotor and placed the new ones on the shaft, then re-compresed the brake rotor spring with the three 2" screws in alternating positions. Then placed three of the original 1/2" screws in the threee open positions, then replaced the three 2" screws with the remaining three 1/2" screws.

Then I reinstalled the remainder ot the parts in reverse order of removal.

Washer leaked entire load of water on the floor.

  • Customer: Kevin from Wilton, CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 16 of 19 people found this instruction helpful
These gaskets and seals were relatively easy to get to. I replaced all 3. Put machine back together, but washer still leaked. I ended up having to remove more components down along the center shaft towards the transmission. I found that the "tub seal" was worn out. I also replaced the "seal nut assembly" and "O-ring" while I was at it. The seal nut and tub seal were more difficult to remove without the proper tool, but a bigger rubber mallet and strategically placed pliers were enough to break them loose. Once all parts showed up the washer went back together easily and it is now leak-free.

Washer made grinding noise then stopped working.

  • Customer: David from Honesdale, PA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 15 of 16 people found this instruction helpful
First I tipped the washing machine onto its front. I removed the belt on the bottom of the machine. Then I removed the screws that held the cover in place on the back of the machine. Next I removed the two hoses that were connected to the vertical pump using pliers to pinch the clamps. I then removed three screws that held the vertical pump in place. I took the new verticle pump with pulley and mounted it to the washer and putting the washer machine back together using the previous steps in reverse order.

drive belt was squealing and slipping

  • Customer: Kevin from North Plains, OR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 14 people found this instruction helpful
I wasted time opening up the metal container for the washing machine, which was easier than expected. The top simply pops off with a little bit of prying with a screwdriver, then the front panel is held in place with two sheet metal screws. The front panel then lifts off and you can see the exterior case for the tub drive mechanism and motor. But, it wasn't obvious what was wrong until I tilted the entire unit backwards and saw the drive belt available directly under the machine and fully accessible without any tools. It was obvious, because there was a 1/8" worth of belt fragment dust under the machine. A new belt was all it needed and after I ordered it from PartSelect, I simply jimmied the old belt off the main pulley and put the new one on. It no longer squeals or slips. Hopefully, I gained another 5 years of life out of the washing machine.

Squealing noise in spin cycle this did not fix it!

  • Customer: Ron from Oxford, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 17 of 24 people found this instruction helpful
This was easy except for the e-ring which was extremely difficult to remove. When I put the new one on I filed down the bottom of the front edges to make it easier to slide it on. Beware: If you have the washer tipped back against the wall when you do get the e-ring off everything will come sliding off the shaft all at once and go everywhere. These parts are covered with black grease and made quite a mess so you might want to have someone hold them in place so you can gently slide them off one piece at a time.

Making a lot of noise during wash and drain cycle.

  • Customer: James from New Braunfels, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 13 of 14 people found this instruction helpful
The drain pump assembly was going bad. It eventually froze and burned the drive belt and motor pulley up. I replaced the drain pump by removing 3 screws. I replace the motor pulley and belt in about 5 minutes without removing any parts. Simple fix. Ran through 3 cycles and works perfectly. Thanks!

Pump was leaking

  • Customer: Christopher from Westwego, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 14 of 17 people found this instruction helpful
I felt extremely confident when purchasing the part because I say three diagrams which clearly showed I was ordering the correct part. 0. Drain all of the water out of the machine. 1. Remove the rear panel from the washer. 2. Use the pliers to disconnect the hoses from the pump. 3. Remove the three screwa from the old pump. 4. Support the washer with the block then take the belt off pulley. 5. Remove old pump. 6. put new pump in place then reconnect the pulley, you can remove the block.. 7. Install the three screws for the pump after you tighten it up by placing the pump over ther correct screw holes.. 8. Reconnect the two hoses using the clamps you removed. 9. Secure the rear panel and screw in place. 10. Wash clothes. EASY FIX!!!

Overloaded & caused belt to slip ruining the motor pully causing machine to make loud rumbling sound

  • Customer: William from Chesapeake, VA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Socket set
  • 12 of 13 people found this instruction helpful
Hardest part was removing front panel to access the motor.
Removed front panel, Tilted washer with block under the front. Removed belt. Used pully puller to remove damaged pully. Tapped on new pully with 1/2 in socket until shoulder seated on motor shaft. Replaced belt and front panel. Runs as smooth as new now. Additional note: I removed the plastic guard over the top of the motor and held an additional socket on the top of the motor shaft to avoid internal damage to the motor while tapping the new pully on the lower shaft.
All Instructions for the JW3000A
16-30 of 286