Quick Question!

Have you ever purchased from PartSelect.com before?

Models > JVM1870SF02 > Instructions

JVM1870SF02 General Electric Microwave - Instructions

All installation instructions for JVM1870SF02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the microwave repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JVM1870SF02
16-30 of 393
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

oven wouldn't heat

  • Customer: david from elmira, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 40 of 55 people found this instruction helpful
1. remove microwave from wall
2. remove cover (many screws)
3. remove nuts holding magnetron in place (4)
4. remove magnetron (this is a pain due to the plastic molding used to direct cooling air through the magnetron
5. get new magnetron in place (this was even more fun to find the right angles to tilt to get the magnetron to fit
6. re-tighten the 4 nuts on the magentron
7. put the cover back on
8. put the unit back on the wall.

bonus repair: the display flickered while the magnetron was on (cooking ) prior to the magnetron dying. found a ribbon cable on the control board to the display with an aluminum foil shield that had peeled off (adhesive failure). re-installing the aluminum shield with packaging tape, and the display no longer flickers

Greasey Filters

  • Customer: YOLANDA from SKOKIE, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 64 of 127 people found this instruction helpful
Just took the old filters out replace the new set without any tools. Was easy to install.

Turntable won't move, no heat -but light and fan ok.

  • Customer: Sean from San Jose, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 32 of 39 people found this instruction helpful
Remove the 2 Torx-15 screws at left of control panel. Work the control panel out by pulling slightly to the left first - it is engaged to the slotted holes to the right.

Remove the door's upper switch by lifting the tab and pulling out the switch carefully. To install the new switch, you may have to remove 2 philips screws holding the plastic assembly where the switches are mounted to the metal frame.

Diagrams on the website are misleading b/c the switch shown up on top of the other 2 switches is the switch w/ the NC (upper) terminal while you'll need the NO (lower) terminal for this repair (symptoms are: turntable won't move, no heat -but light and fan ok). I should have called before ordering the part (had to pay shipping twice)...

Once I got the right part, it works just like before.

Microwave Fan Turned on When Door Was Opened

  • Customer: Bishop from Coupland, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 27 of 31 people found this instruction helpful
To get to the switches you need to remove the metal cover/housing of the microwave, by first removing several screws that hold it in place, and then sliding the cover towards the back of the unit. You'll find the switches in some plastic holders above the door-open button, and it's its easy to see how the mechanism engages/disengages the switches when the door is opened and closed.

If it is not obvious which switch is bad, in our case the bad switch felt "soft" when we pressed the switch button with our fingers. A good switch has a firm "click" when pressed.

The switches are easy to replace - pop out the old switch (no tools required) and pull off the electrical connectors. Then pop in the new switch and reattach the connectors.

All electircal functions worked except the heating mechanism

  • Customer: Chad from Firestone, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 27 of 32 people found this instruction helpful
A great place to start is to reveiw the posting from "Marla From Arlington TX" posted on 8-3-09. It provides an excellent description of the process that you will need to follow. The only additional thing that I would add is to check the contacts on the switches. In my case I found that all three of the switches had a small build-up of corrosion. I used sandpaper to clean the contacts. Because none of the switches had a "soft" click to them, it was hard to identify the bad one. I basically picked the worse looking one and then cleaned the contacts of the other two. I'm not sure if I actually even had a bad switch or if they all just needed cleaning. Whatever the case, it worked. I would suggest checking the contacts first. You may get away with not having to replace any of the switches. And in my case what makes me think that it may have just simply been dirty contacts is that the heating mechanism would engage every now and then. It wasn't dead 100 percent of the time. It's worth a try anyway.

The Microwave does not vent outside so it takes a chrcoal filter

  • Customer: Carlos from Cape Coral, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 35 of 59 people found this instruction helpful
Take 2 screws off on top of the microwave, remove the small grill, remove the old charcoal filter, replace it with the new one put the grill back on, that is it, very easy. I change the filter every 6 months.

This lamp does not have easy access

  • Customer: Walter from Midvale, UT
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 29 of 45 people found this instruction helpful
This is the second time that this lamp hase gone out. It is located in a small space in the top of the microwave and you need to remove the top front pannel, then take a screw or two out of a metal shield and bend the shield up to get your hand into the compartment where, if you know how, you can reach in and lift out the reflector shield that the lighbulb is plugged into and remove the old one and plug in the new one. The first time was hard to figure out how to do it but the second time wasn't bad because I knew how to do it.

I diagnosed the problem incorrectly: based on a previous repair.

  • Customer: Ralph from Brandon, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 47 of 105 people found this instruction helpful
The old fuse is perfectly good. The new ones arrived within a day.

halogen bulb burned out

  • Customer: Thomas from Wake Forest, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 24 people found this instruction helpful
*Remove Two Phillips head screws from the top of vent slide the vent left to remove it. Take the charcoal filter out then the metal cover underneath the filter. It also has a phillips head screw. bulb socket is on right facing down. Squeeze the metal clips and remove socket from bracket. Installation is the reverse of removal.

Everything worked on the microwave, except it would not heat anything.

  • Customer: Randy from Ottawa, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 19 of 24 people found this instruction helpful
The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.

tray broke

  • Customer: martin from the villages, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 20 of 28 people found this instruction helpful
replace tray

Noise and no Heat on Microwave oven.

  • Customer: Luis from Plano, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 22 of 35 people found this instruction helpful
First, I waste $65 by calling some "REPAIR" service. They showed at home and charge me that just to tell me
Second, I researched on the web and ordered a part, which was not the issue. I waste abnother $72
Third, I found Part-Select and got the right answer: the Diode was the problem. Ordered the part form Part-Select and it FIxed it !!!

Note: I did not buy a new microwave because this one is mounted on the wall and it will cost me +$800 just the lowest price.

Microwave wouldn't turn on

  • Customer: Gary from West Mifflin, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 26 of 47 people found this instruction helpful
I found the thermostat & one connection burnt... replaced the thermostat and replaced a wire terminal. I checked the door switches and found the one with burnt connections faulty... the switch was constantly closed, even when it was supposed to be switched open. Replaced the switch and the thermostat, and the microwave now works like new. If the thermostat goes bad again, I'll replace the magnetron next time.

Glass turn table made loud noise while turning then stopped turning

  • Customer: Linda from Le Claire, IA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 17 of 20 people found this instruction helpful
This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.

Great website!

broken coupler

  • Customer: Bob from Mesa, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 17 of 23 people found this instruction helpful
After lifting the glass turn plate, I just pulled out the plastic coupler that turns the plate. A piece just broke off underneath for no apparent reason so it couldn't turn the plate. I put on the new one and it works fine.
All Instructions for the JVM1870SF02
16-30 of 393