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JKP90CM1CC General Electric Microwave Oven Combo - Instructions

All installation instructions for JKP90CM1CC parts

These instructions have been submitted by other PartSelect customers and can help guide you through the microwave oven combo repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JKP90CM1CC
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Microwave completely stopped working

  • Customer: Kim from Cliffside Park, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 719 of 945 people found this instruction helpful
Turned out the issue was easily solved by replacing a single, inexpensive fuse.


The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up

  • Customer: Marla from Arlington, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 219 of 251 people found this instruction helpful
Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.

Oven would go in to a F2 Error

  • Customer: Peter from stamford, CT
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 75 of 99 people found this instruction helpful
Removed six 1/4" hex nuts on rear of oven. Then through front/inside removed a single 1/4" hex nut to actually remove sensor. Unplug sensor connector, remove. Reversed steps, push oven back in place and plugged in. Tested oven function.

Not working as far as heating or cooking

  • Customer: Theodore from Medical Lake, WA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 138 of 331 people found this instruction helpful
Replaced High Voltage Diode. Very carfully due to the extream danger of a electrical shock.

Turntable won't move, no heat -but light and fan ok.

  • Customer: Sean from San Jose, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 32 of 39 people found this instruction helpful
Remove the 2 Torx-15 screws at left of control panel. Work the control panel out by pulling slightly to the left first - it is engaged to the slotted holes to the right.

Remove the door's upper switch by lifting the tab and pulling out the switch carefully. To install the new switch, you may have to remove 2 philips screws holding the plastic assembly where the switches are mounted to the metal frame.

Diagrams on the website are misleading b/c the switch shown up on top of the other 2 switches is the switch w/ the NC (upper) terminal while you'll need the NO (lower) terminal for this repair (symptoms are: turntable won't move, no heat -but light and fan ok). I should have called before ordering the part (had to pay shipping twice)...

Once I got the right part, it works just like before.

All electircal functions worked except the heating mechanism

  • Customer: Chad from Firestone, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 30 of 35 people found this instruction helpful
A great place to start is to reveiw the posting from "Marla From Arlington TX" posted on 8-3-09. It provides an excellent description of the process that you will need to follow. The only additional thing that I would add is to check the contacts on the switches. In my case I found that all three of the switches had a small build-up of corrosion. I used sandpaper to clean the contacts. Because none of the switches had a "soft" click to them, it was hard to identify the bad one. I basically picked the worse looking one and then cleaned the contacts of the other two. I'm not sure if I actually even had a bad switch or if they all just needed cleaning. Whatever the case, it worked. I would suggest checking the contacts first. You may get away with not having to replace any of the switches. And in my case what makes me think that it may have just simply been dirty contacts is that the heating mechanism would engage every now and then. It wasn't dead 100 percent of the time. It's worth a try anyway.

Oven wouldn't preheat above 300 degrees

  • Customer: Gerald from Cape Canaveral, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 30 of 36 people found this instruction helpful
Unplugged appliance and removed 5 screws on back of stove/oven and removed plate. Disconnected the sensor and unscrewed it on the inside of the oven. Pulled the cord through and replaced with new sensor. Replaced all parts and plugged in the appliance and tested. Worked great.

Microwave Fan Turned on When Door Was Opened

  • Customer: Bishop from Coupland, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 29 of 33 people found this instruction helpful
To get to the switches you need to remove the metal cover/housing of the microwave, by first removing several screws that hold it in place, and then sliding the cover towards the back of the unit. You'll find the switches in some plastic holders above the door-open button, and it's its easy to see how the mechanism engages/disengages the switches when the door is opened and closed.

If it is not obvious which switch is bad, in our case the bad switch felt "soft" when we pressed the switch button with our fingers. A good switch has a firm "click" when pressed.

The switches are easy to replace - pop out the old switch (no tools required) and pull off the electrical connectors. Then pop in the new switch and reattach the connectors.

Microwave no longer functional. Power and fuse check good.

  • Customer: Tim from Gilbert, AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench (Adjustable), Wrench set
  • 25 of 31 people found this instruction helpful
1. Opened door to remove glass dish and plastic rotating wheel.
2. Turned breaker "off" to appliance at main electrical panel.
3. Removed two "star" screws located on side of front control panel.
4. Removed four screws (two top and bottom) from front bezel around the wall mount microwave unit.
5. With bezel removed; removed four screws (two top and bottom) from the frame seecuring the microwave above the conventional oven directly below.
6. Using an inverted laundry basket; slide the microwave unit out approx. 14-16 inches and balance the extended weight on the inverted laundry basket. I opened the oven door and placed the laundry basket on it.....was a good fit!
7. With the side sheet metal now exposed; remove four hex nut screws (black) from unit.
8. Also, swing front control panel open; notice two sheetmetal tabs securing side panel. bend each up to help release side panel.
9. NOTE: The sheet metal enclosure is a shield for the microwave unit. It interlocks around the side cover preventing accidental removal.
10. By removing the four hex screws, you will notice two philips screws toward the rear of the unit. Remove both of these screws and the side panel should come out exposing the magnatron.
11. Uplug the magnatron and light. The light is in a white plastic cover and the magnetron is the main device in the unit. There was a schematic in my unit that helps illustrate each of the locations.
12. NOTE: There are capacitors toward the lower rear of the unit that will remain charged although power is off. Safely dscharge these capacitors or don't service this unit on your own.
13. Remove the magnatron by removing the four philips screws attaching it to the side enclosure.
14. Remove the plastic cover encasing the light by removing three philips screws.
15. NOTE: The replacement magnetron does not include the thermal sensor secured to its case. You must remove this from the old unit or buy a new one. There are two small philips screws securing this in place.
16. Reverse order to install new units.
17. NOTE: there is a gasket on the magnetron (around the hole where the rotating head projects into the cooking chamber. Ensure gasket is properly installed to prevent microwave leakage.
18. Once everything is reinstalled; place glass of water in unit to test. Set controls properly and turn on. Water should be hot per setting.

I diagnosed the problem incorrectly: based on a previous repair.

  • Customer: Ralph from Brandon, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 53 of 118 people found this instruction helpful
The old fuse is perfectly good. The new ones arrived within a day.

Everything worked on the microwave, except it would not heat anything.

  • Customer: Randy from Ottawa, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 21 of 26 people found this instruction helpful
The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.

Base of guide roller was cracked so turntable would not turn

  • Customer: robert from fort lauderdale, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 18 of 18 people found this instruction helpful
Removed the glass tray, pulled out the old guide roller and installed the new one. returned tray. could not have been much easier. part arrived fast and was cheaper than other web sites.

No heat in the microwave

  • Customer: Douglas from Mechanicsburg, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 26 people found this instruction helpful
We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone

I kept getting An F2 error and the temperature did not seem accurate

  • Customer: Chad from Bloomington, IN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 18 of 20 people found this instruction helpful
1) pull out the stove
2) remove the 7 sheet metal screws holding the back panel on. (the panel that also covers where the cord splits and connects to the oven.
3) Find the small plastic connector located in the middle of the back of the range and unplug it.
4) open the front of the oven and remove the one screw holding in the oven temp sensor.
5) replace the sensor and make sure to "feed" the new cord through as best you can.
6) I had to dig through the insulation a little bit to find the new wiring harness
7) connect the wiring harness and put the back of the range back on

note: this was very simple to do if you think this might be the problem don't hesitate to handle this one yourself.

Oven Overheating upto 200 degrees!!

  • Customer: Lee from Greenfield, IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 11 of 13 people found this instruction helpful
Replaced temperature sensor in the oven first ($10 part, always start with least expensive possibility!), but that didn't solve the problem. 5-10 minute repair, not counting moving the range in and out of it's home between cabinets. Next replaced the control board ($90 part) which solved the overheating problem. 15 to 30 minute repair, don't be intimidated by all the wires. Remember to turn off power at the breaker (duh). Order the faceplate graphic ($37 part) because chances are the old one won't peel off cleanly (ours didn't, "I was really careful Honey!!) and the otherwise excellent PartSelect.com website doesn't suggest the part might be needed. Anyway, I saved a minimum of $80 plus Labor by doing it myself. I had the advantage of living about 100 miles from their warehouse and got NEXT DAY delivery from FedEx instead of 3-5 business days. Suggest you order before noon.
All Instructions for the JKP90CM1CC
1-15 of 79