JE1840WB002 General Electric Microwave - Instructions
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Microwave completely stopped working
Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
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Kim from Cliffside Park, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
953 of 1228 people
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I diagnosed the problem incorrectly: based on a previous repair.
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Ralph from Brandon, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
64 of 136 people
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appliance stopped working -- no readout on screen
1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.
Parts Used:
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Carolyn from ARMONK, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
23 of 23 people
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element sparking, damaged cover
2 plastic tabs held the waveguide in. They had to be pried out with the butter knife. Once they were out, the old cover came out and the new cover slipped in place. the tabs were a little tricky to get back in, but not too difficult.
Parts Used:
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Deborah from Ennis, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
16 of 17 people
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Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
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Katherine from WILLIAMSTOWN, NJ
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
15 of 16 people
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Microwave would not heat food
First and most important - unplug AC power 24 hours before service.
I removed the vent cover above the main door, then I removed the screw which holds the control panel in place, unplugged the main connector on the control panel so I would have enough room to work, removed grounding screw from the DIODE ASSY, pulled connector off the CAPACITOR with pliers, installed new DIODE ASSY.
After installation of DIODE and the control Panel, I plugged in the AC power and allowed the CAPACITOR to charge - this takes about an hour or so, then test. Works perfect!
I removed the vent cover above the main door, then I removed the screw which holds the control panel in place, unplugged the main connector on the control panel so I would have enough room to work, removed grounding screw from the DIODE ASSY, pulled connector off the CAPACITOR with pliers, installed new DIODE ASSY.
After installation of DIODE and the control Panel, I plugged in the AC power and allowed the CAPACITOR to charge - this takes about an hour or so, then test. Works perfect!
Parts Used:
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Robert from Dayton, NV
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
17 of 23 people
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Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
Parts Used:
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charles from SARASOTA, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
13 of 14 people
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microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
Parts Used:
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John from OWOSSO, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
13 of 14 people
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Microwave would not come on when plugged in.
Removed chassis cover, traced power (hot good through fuse), neutral was interrupted though at the flame sensor. Replaced flame sensor. Replaced chassis cover, microwave works.
Parts Used:
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Brian from Ridgway, CO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
11 of 12 people
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Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
Parts Used:
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Frank from VIPER, KY
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 9 people
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Magnitron failed
Over the stove microwave installed in top cabinet row.
1. Unplug device.
2. Two people to remove from wall/cabinet (remove two, large, top mounting screws and rotate entire microwave down and off the wall mount). Should be some wood spacers between top of device and bottom of cabinet.
3. Remove screws from sheet metal cover.
4. Remove one screw holding blowers in place and rotate out of the way, in order to gain access to 2 of 5 screws that hold the magnetron in place.
5. Unplug magnetron and remove the 5 screws.
6. Drop in new magnetron and re-assemble microwave in reverse order (steps 5-3).
7. Two people restore micro to wall/cabinet. Replace wood spacers, re-install two, large mounting screws (finger-tight). Test device. Secure the two large screws.
1. Unplug device.
2. Two people to remove from wall/cabinet (remove two, large, top mounting screws and rotate entire microwave down and off the wall mount). Should be some wood spacers between top of device and bottom of cabinet.
3. Remove screws from sheet metal cover.
4. Remove one screw holding blowers in place and rotate out of the way, in order to gain access to 2 of 5 screws that hold the magnetron in place.
5. Unplug magnetron and remove the 5 screws.
6. Drop in new magnetron and re-assemble microwave in reverse order (steps 5-3).
7. Two people restore micro to wall/cabinet. Replace wood spacers, re-install two, large mounting screws (finger-tight). Test device. Secure the two large screws.
Parts Used:
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Joseph from WILTON, NH
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
8 of 12 people
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my original turntable roller guide broke (plastic center piece that fits down onto the rotating part)
The replacement part that I ordered must have been a "generic" part, although, it works fine, the rollers are slightly larger than my original, making my plate sit higher than it had. Not a problem, if you are CAREFUL when taking food in/out/cleaning. Plate is easier to get off track with this replacement roller guide!
Parts Used:
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Debbie from Cohasset, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 7 people
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Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Parts Used:
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Ronie from BRIARWOOD, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 5 people
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Microwave was accidentally overheated and all power was lost.
Since I didn't know if it was the current fuse or the flame sensor, I ordered both parts, and, I had to order the tamper proof torx bits needed to remove the microwave cover ($7.45 on Amazon). Once the cover was off the unit, both parts were easily accessible on top of the oven and were replaced in only a couple of minutes.
Parts Used:
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Charles from PAWLEYS ISL, SC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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The revolving motor would not turn the glass tray
e.g. First I removed the bottom cover. I then removed the two screws that hold the motor in place. I then pulled the motor out about 3 inches and disconnected the two wires...)
I then put the new motor in with the two screws and hooked the wires back up. I then replaced the bottom cover and put the the turn rack and glass tray back in place. Works great.
I then put the new motor in with the two screws and hooked the wires back up. I then replaced the bottom cover and put the the turn rack and glass tray back in place. Works great.
Parts Used:
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Jerry from Plano, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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