Models > JDB9910AWB > Instructions

JDB9910AWB Jenn-Air Dishwasher - Instructions

All installation instructions for JDB9910AWB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JDB9910AWB
76-90 of 589
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Loud grinding noise when dishwasher was draining

  • Customer: Joann from Oakland OR
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 3 of 3 people found this instruction helpful
1. Print out the "pump and motor" exploded diagram and label the numbered parts down to #11 (discharge housing assembly).

2. Unscrew the "lower spray arm cap" (#34) by hand (it just twists off), remove the "jump up nozzle" (#1), and lift the "lower spray arm" (#2) and filter guard" (#36) out together.

3. With a torx screw driver, remove the screws holding the "pump cover and secondary filter assembly" (#4), taking note how the assembly was positioned. Be careful not to lose the two plastic "lower spray arm seals".

4. Lift out the "pump housing filter" (#6) and "rinse arm assembly" (#7).

5. With a 5/16 wrench, remove the bolts holding the "discharge housing assembly" (#11). You will likely find a plastic disk just sitting there under the discharge housing assembly. This is the source of your problem. It is the lower plate that has worn loose from the rest of the assembly and the noise is from it being ground by the impeller below.

6. The simplest fix is to order a new "discharge housing assembly" along with gaskets #37 - O-ring (for "pump cover in step #3. Mine was missing.) and #38 - "upper discharge housing gasket. Three parts to order and save your exploded diagram for when you put it back together.

7. Remove the "discharge housing nut" at the top of the old discharge assembly, lift off the "wash arm support", and put both on the new discharge assembly.

8. Insert new seals where they belong and reassemble the dishwasher in reverse order.

Our 16 year old dishwasher's top rack lost most of the coated metal 'prongs' that separated/supported items on the upper rack.

  • Customer: Cheryl from White Lake MI
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 3 of 3 people found this instruction helpful
With a straight edge screwdriver I carefully removed the plastic end caps on the rack support glider-shelves, replaced the old rack with the new rack, and then reattached the end caps.

I felt better about ordering the part Online after having talked to a sales person since there were several racks from which to choose. She reassured me that I was ordering the correct part number. I am a woman and 62 years of age, and I was pretty sure this installation would be a no-brainer. I just wanted to make sure I had the right part for the job.

original basket fell apart

  • Customer: D from Villas NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 3 of 3 people found this instruction helpful
threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks

Water Leaking from Door

  • Customer: Kurt from Renton WA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 7 of 15 people found this instruction helpful
The lower spray arm of this model has a chronic problem with the plastic seams splitting and the horizontal blast causing door leaks. This was the third spray arm replaced on this unit. Rather than simply replacing the spray arm with the OEM device purchased, I used a solder gun to reweld the seam on the spray arm. I expect that the additional welding will provide many more years of service than the OEM replacement part. They should really improve the quality of the replacement part to prevent splitting. A metal replacement would be worth $50 and provide a better repair than the plastic arm.

REPLACED RACKS, LOWER RACK HAS DESIGN FLAW

  • Customer: GREG from Castle Rock CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 6 people found this instruction helpful
Replaced upper and lower racks. The new lower rack has a design flaw: it has 3 wheels on each side, but should have 4 wheels on each side. When you pull out the bottom rack, the last set of wheels drop down into the open space where the door hinges to the cabinet, causing the dishes to bounce and shake around. Then when you push rack in, you have to lift it back up onto the tracks made for the wheels to roll on. You can't pull the bottom rack out far enough to access the back of the rack very well.

Door would fall open

  • Customer: Margaret from New Orleans LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 3 people found this instruction helpful
Removed four screws on bottom plate. Located repair site on outside of cabinet. Had to hook spring on bottom rear plate by brail. Then attached linkage to spring and ran stiff wire through linkage to raise it above arm. Called a man with stronger but larger hands had him stretch the spring while I guided linkage over arm and into the slot using the wire. Removed stiff wire with needle nose pliers and reassembled front plate.

Latch on soap dispenser door broke

  • Customer: Ronald from Longmont CO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 6 people found this instruction helpful
I pulled the AC to the device, took the door apart , unscrewed the mounting to the door, unplugged the wires to it, plugged the wires on the new part, screwed it to the door, and finally put the door back together. Oh yeah, had to plug AC back in.

The inlet valve on hte dishwasher was bad

  • Customer: Scott from menan ID
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 12 people found this instruction helpful
I simply connected the two hoses to the valve plugged in the two wires and it was working!

A sudden puddle of water under the dishwasher

  • Customer: George from Asheville NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 3 of 3 people found this instruction helpful
I first removed the bottom access panel and 2 upper screws holding the dishwasher to the counter. Be sure to remove the standing water in the bottom tray. I pulled the chassis far enough forward to reach where the top shower hose attaches ( the supply line and wire had enough slack to move the chassis ). Not knowing how the rotating shower arm attached, I unscrewed the ribbed retaining ring above it, and found the whole assembly came loose - freeing the upper end of the shower hose. Put a shallow tray under the lower end of the shower hose to catch the remaining water and loosen the hose clamp to free the remaining end of the hose. Transfer the rubber washer at the top end and the hose clamp at the bottom, to the new hose and install. A quick repair, but one that shouldn't be needed on a 4 year old dishwasher.

no water going into the dishwasher jet,I could hear the valve hum,but no water through the valve

  • Customer: william from defiance OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 3 of 3 people found this instruction helpful
I first removed both lower front shields,(4 screws)
I then shut off water supply to inlet valve from hot water supply. I removed the water hose from inlet valve,two electrical terminals,( I put tape on right side terminal and lettered with an R as not to mix up the two terminals)removed the hose clamp,removed valve from frame.I reinstalled in reverse procedure.I turned the water back on and checked for leaks.I started the normal cycle and water flowed into the dishwasher as designed.

NO WATER INTO THE DISHWASHER

  • Customer: RICHARD from RAMSEY NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Wrench(Adjustable)
  • 3 of 3 people found this instruction helpful
turned off water at valve, removed float switch, removed water inlet vlv. replaced and reassembled. still not water going into the machine. i have no voltage to the valve or float switch. i then took the door apart to find there were burnt wires as well as a burn mark on the control panel. upon closer inspection, it looks like the door seal has failed and water got into the door. had to replace dishwasher with a new one.

The dishrack guide rali stop had come off one of the guide rails, so the wheel in the guide rail would often roll right past the end of the rail, causing the rack to pitch down. this was rather frightening with the rack full of glasses and other breakables.

  • Customer: Margaret from New Ipswich NH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 6 people found this instruction helpful
At first I snapped the plastic piece together and then tried to put it in the guide rail. That's where the sharp knife came in handy, to pry the piece apart again and start over. It was easy to see how the piece was supposed to go into the end of the rail and snap in place; I just didn't look carefully before I had to backtrack! I haven't yet tried to put in the other pieces we ordered.

Washer made grinding noise at end of drain cycle

  • Customer: Peter from Long Beach CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 3 of 3 people found this instruction helpful
Initially I suspected something had found its way to the impeller or the macerator, began to disassemble top down. Upon removal of the discharge it was apparent the plastic disc at the top of the discharge was sheared off. Located the schematic at PartSelect and ordered the discharge. Received part within 3 business days and installed new discharge in about 30 minutes. Required 5/16 socket and hex head driver. Recommend ordering new gasket with part.

Leak in motor shaft seal

  • Customer: James from Houston TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench set, Wrench(Adjustable)
  • 3 of 4 people found this instruction helpful
We had had a slow leak on our dishwasher for some time. We were also getting a film left on the dishes and they did not appear clean. Eventually the leak got worse and I had to find the problem. It turned out that in addition to the motor shaft seal leaking, the heating element was out and the installer had done a really bad job, with leaks in the fittings and the wiring not installed properly.

I tried to get the parts locally but they were not in stock and needed a week to arrive. With family coming to visit, I ordered the parts from Parts Select on Monday and they arrived Tuesday. That afternoon, I had everything back together and it is working great.

Rusting lower dish rack

  • Customer: Douglas from Santa Ana CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 3 of 4 people found this instruction helpful
The replacement of the rack was straightforward, but the tower assembly had to be moved to the new rack. The fit is precise and fits only one way.i did break off one tab, but it is held just fine.

.
All Instructions for the JDB9910AWB
76-90 of 589