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JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
106-120 of 810
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The plastic ring that is the connection between the drive motor at the back of the freezer compartment to the auger in the ice bin shattered when my wife was dispensing crushed ice.

  • Customer: Larry from Anchorage AK
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Part selects cataglog for parts selection was very easy to use and the online service and delivery was great.
When I got the part, it was not apparent on how to remove the auger so that I could insert the new connector. There were about about 8 visible screws, with star drive heads that I fortunately had a screwdriver that fit, and I could not tell if I had to remove all of them or only a couple.
I ended up removing all, but still could not separate the dispenser portion which held the front of the auger from the back of the ice bin. I finally figured out that the dispenser door trip lever had to be disconnected and I almost lost it when I removed the metal clip that attached it to the outside of the ice bin when the spring loaded lever tried to unwind. I managed to hold it in place, separate the dispenser holding the auger from the rest of the ice bin and replace the connector. I them got the pieces back in place and was able to refasten the spring loaded lever and then replace the screws.
If the spring loaded lever had unloaded, it would have been tricky to try to replicate the amount of turns (load) on the spring tension.

Ice wouldn't eject from ice dispenser

  • Customer: Gayle from Fair Lawn NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 4 of 5 people found this instruction helpful
I removed the black drip grill and unscrewed the two screws holding the faceplate in place. After unplugging the faceplate from the dispensing unit, I removed the four remaining screws; be careful, one screw is shorter than the others.

I then pulled the dispensing unit away from the freezer door and removed the ice door assembly. WARNING: Make sure that you look carefully at the alignment of the return spring BEFORE you even touch it because as soon as I started using the needle-nose pliers to remove the spring, it shot across the room! Also, look carefully at how the end of the plastic rod fits over the old solenoid; in fact, look carefully at the entire plastic rod and how it aligns with everything!

Unfortunately, the pictures in the instructions are fuzzy so you can't really see how the spring is installed and how the plastic rod fits over the solenoid.

The solenoid was easy to remove and replace. Be aware that the plunger part of the solenoid slides in and out easily, so it's easy for it to fall out of the solenoid unit and roll away.

Once I had everything back where it was supposed to be, I screwed everything back in and the ice/water dispenser worked like new. I was even able to clean off some calcium deposits inside the unit while I had it opened.

If I have to do this again, I would estimate that it would only take 15-minutes or so. It took me longer because I didn't look at the alignment of the plastic rod in relation to all of the parts---that is one of the most important steps of this operation.

Anyone who is comfortable using tools and working with small parts should be able to complete this replacement project with minimal difficulty.

Seal wouldn't seal on the freezer's right bottom. When you shut the refrigerator door with any force the freezer door would come open a tad.

  • Customer: Shannon from Chapin SC
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 4 of 5 people found this instruction helpful
Removed all 50 screws and replaced the seal. The door still comes open a tad but now it seals all the way. This was my first and last Maytag.

Freezer worked fine but the Refrig. wasn't getting cold

  • Customer: Lucy from Menifee CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 5 people found this instruction helpful
My husband first replaced the Defrost heater and the fridge still didn't stay cold. We had to defrost the freezer once a week and the fridge would stay cold for a few days, but after we replaced the Thermostat Assembly it worked GREAT! Thank you all for your comments and suggestions it saved us hundreds of dollars having to replace an, otherwise, perfectly fine fridge. Good luck to you if you have this problem, it was sooo fast and easy to replace these parts and totally worth the money.

Icemaker would not fill with water.

  • Customer: Linford from Cedarville NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 8 people found this instruction helpful
Removed screw under ice maker. Tilted ice maker up to remove unit from upper two screws. Disconnected plug at rear of freezer. Attached wiring harness, baler arm and cover from old to new ice maker. Reinstalled in reverse order. Had ice within one hour. Very easy fix.

replacing thermostat did not help

  • Customer: John from Rocky River OH
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 5 of 8 people found this instruction helpful
Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed

The refrigerator door would not close on its own and needed to be pushed

  • Customer: Catherine from Vernon Hills IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 3 of 3 people found this instruction helpful
First we removed screws in the top hinge, then lifted the door up and off the bottom hinge. Replacement of the door closer and lower hinge pin took less than a couple of minutes. Then putting the door back on and screwing the top back on was nothing.

We additionally replaced the puriclean filter which simply was twisting it off and then the new one back on

the fridge side work fine, the freezer won't freeze

  • Customer: Kelly from Brentwood NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 3 of 3 people found this instruction helpful
I used a nutdriver to unscrew the four bold, I disconnect the defrost heater assembly, I used boil water to unfreeze where the heater assembly hook, then I unclip the bottom I remove it and slide the new one the same way and replaace those two covers and connect the fridge back and it work like a charm. Thanks again Partselect. I save a bundle money and waiting time....

broken shelf supports

  • Customer: vickie from Acworth GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 6 people found this instruction helpful
It was easy breezy!! I felt like an empowered woman that I did it myself. I simply removed the old shelf supports with a screwdrive and inserted a screw thru the new supports and screwed them in.

cooling fan not working condenser hot noisey

  • Customer: Gregory from Bettendorf IA
  • Difficulty: Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 3 of 3 people found this instruction helpful
unpluged frig, removed rear cover removed 120v supply connector, removed three fan support screws.Changed fan blades to new motor unit installed fan support screws,installed 120v connector plug frig in, test fan installed rear cover .....

Food compartment was too warm

  • Customer: Anthony from San Jose CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 3 of 3 people found this instruction helpful
I took out the bottom two food baskets and one shelf. Removed two screws with a 1/4" nut driver. Then took two screws of the cooling element of which the defrost element was attached underneath. Disconnected two plugs and replaced the new part. The easiest repair I have ever done.

Defrost did not happen, expansion unit iced up, cooling was minimal.

  • Customer: John from Simsbury CT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 3 of 3 people found this instruction helpful
Only had to remove 2 screws and slide the fan cover panel down and out, then lift out the coil cover panel. Then used a space heater to thaw the coils (block of ice) so that I could get to the defrost heating element (OK, so I was in a hurry. Could have just unplugged for a day an let it thaw on its own). Defrost heating element has just one connector (snaps in place), one thermo-switch (snaps onto coil) and one supporting retainer clip to disconnect. Literally under a minute at this point to remove the old one and replace it with the new one. I recommend two retainer clips to hold the new element in place, since the old element had sagged a lot with only one clip and that could have contributed to its demise. Reinstall the two panels, secure with the two screws, plug it back in, done deal. Works like new again.
I was very impressed with these parts - they were exact and obviously factory replacements. It doesn't get any easier than this.

Defrost heater not working

  • Customer: Kenneth from Montague NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 3 of 3 people found this instruction helpful
I removed the cover and unplugged the heater unit and thermostat. I then checked the resistance of the unit. The unit was bad. I then replaced the unit.
This was a very simple repair.

cool was freezing up causing ther fridge to get warm

  • Customer: richard from north berwick ME
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 3 of 3 people found this instruction helpful
1.Pulled all ther baskets and shelves out of freezer and unplugged unit.
2. Using a nut driver remove screws holding coil covers in place on the back wall.
3.Use a hair dryer to fully defrost the coil in the freezer allowing you to unplug the electrical connector and take the thermastat control switch off the cooling tube.
4. Pull out aluminum pin between coils holding heater coil in place on right side.
5. Remove black foam insert on right side to allow removal of coil wires
6. reverese to reinstall
* Note this heater replacemnet coil did not fix my problem. I consulted a Maytag Repairman who told me to relace it..well he was wrong so I further researched the problem and found my problem was the ADCB inside the refrigarator. I strongly suggest you replace this part first and wait 8-12 hours and recheck the condensor coil. Some frosting will occur but tha ADC ( automatic defrost control board will cause the defrost heater to come on at all diffrent times according to your usage of the appliance. total cost was under 100.00 to replace the heater coil and ADCB. A bargin compared to the $400-$500 the Maytag guy would charge to do the same.

Ice on coils and fridge not cooling

  • Customer: Barney from Interlochen MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 3 of 3 people found this instruction helpful
I turned off the fridge. Used a nut driver to remove panel and defrosted coils with a hair dryer. Undid the old assembly and plugged in the new one, put panel back on and turned fridge back on. I have replaced the Adaptive Defrost Timer and the Defrost Heater and Thermostat Assembly.
All Instructions for the JCD2389GES
106-120 of 810