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Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
106-120 of 815
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Automatic ice maker stopped delivering ice through the door dispenser

  • Customer: Michael from Vienna, VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.

I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.

I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.

Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.

Ice maker eitehr wouldn't make ice, or made odd shaped cubes

  • Customer: J. Bradley from Wellsville, NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
First, I shut off the water going to the refrigerator, then removed the ice bin. Then I loosened the two screws on the top of the ice maker (the one toward the front was a little tricky, since you can't see it at all), then removed the screw that fastens the lower bracket to the side of the frig. Then I lifted up on it slightly to remove it from the two upper screws, then unplugged the wiring harness from the side of the refrigerator and lifted the whole unit out of the frig.

I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.

Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.

I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.

Ice maker just stopped making ice

  • Customer: Thomas from Valencia, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
This was the third icemaker replaced since January 1999. Improvement need to be made in the design of the icemaker so that more than 2-3 years of life is available.
The most difficult part was disconnecting the power plug in the back of the icemaker. You must squeeze the upper and lower tabs together and pull out at the same time to disconnect. Once this is done, take out one nut head screw, lift up on the icemaker and remove from the hanger. Be careful that you don't break the plastic tabs on the hangers. Replace new icemaker in reverse, feed water supply where it must go in the back, resnap onto hangers, replace the nut head screw and snap in the power plug. It took about 2 hours before the icemaker began making ice. It has been working fine ever since. PS. I saved about $200.00 over having a repairman come in and replace the unit.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell, WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Plastic drawer broken

  • Customer: Al from Holt, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 7 people found this instruction helpful
It was simple and the fridge looks brand new.

broken tray

  • Customer: Lou from san antonio, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
Remember the bolt holding U piece is reverse screw off.

Light switch rocker broke, disabling freezer internal light, water dispenser, and ice dispenser

  • Customer: Kenneth from Newton Grove, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 7 people found this instruction helpful
Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.

Broken chill door on the refrigerator

  • Customer: Meghan from Lombard, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Used the flat head screw driver for leveage to pop the door off. Replaced the chill door by placing at an angle and snapping it into place. Works perfectly!

Ice wouldn't eject from ice dispenser

  • Customer: Gayle from Fair Lawn, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 4 of 5 people found this instruction helpful
I removed the black drip grill and unscrewed the two screws holding the faceplate in place. After unplugging the faceplate from the dispensing unit, I removed the four remaining screws; be careful, one screw is shorter than the others.

I then pulled the dispensing unit away from the freezer door and removed the ice door assembly. WARNING: Make sure that you look carefully at the alignment of the return spring BEFORE you even touch it because as soon as I started using the needle-nose pliers to remove the spring, it shot across the room! Also, look carefully at how the end of the plastic rod fits over the old solenoid; in fact, look carefully at the entire plastic rod and how it aligns with everything!

Unfortunately, the pictures in the instructions are fuzzy so you can't really see how the spring is installed and how the plastic rod fits over the solenoid.

The solenoid was easy to remove and replace. Be aware that the plunger part of the solenoid slides in and out easily, so it's easy for it to fall out of the solenoid unit and roll away.

Once I had everything back where it was supposed to be, I screwed everything back in and the ice/water dispenser worked like new. I was even able to clean off some calcium deposits inside the unit while I had it opened.

If I have to do this again, I would estimate that it would only take 15-minutes or so. It took me longer because I didn't look at the alignment of the plastic rod in relation to all of the parts---that is one of the most important steps of this operation.

Anyone who is comfortable using tools and working with small parts should be able to complete this replacement project with minimal difficulty.

Compressor running continually, and refrigerator too cold

  • Customer: Albert from Culver City, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 5 people found this instruction helpful
Maytag wide by side refrigerators tend to eat these parts about once a year, and this is my third assy so the replacement went very fast. When we used the Maytag warranty they replaced this part about 6 times, after they exchanged the refrigerator. No major disassembly is required, drop the plastic after removing a few screws, plug in the assy, and you are good to go, no more frozen food in the refer. The only tricky part is getting the clips to release so you can slide the plastic cover forward, but after a while they break off and it is easier to remove.

Ice shoot door broke and would not open or close

  • Customer: Michael from Arlington, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Removed the drip tray and cover panel. Then removed shoot housing, replaced broken door and reassembled in reverse order. Easy as pie.

Water overflowing ice maker

  • Customer: James from Denver, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 5 of 8 people found this instruction helpful
Removed the 3 screws that hold the ice maker in place and remove the cover and level wire. Put the cover and wire on new part and install the 3 screws. Had ice within 1 hour. A very easy job for the do it yourselfer. Suspect the heat coil that melts the cubes was not working in the old unit and cubes stayed in the tray.

Water dispenser not working

  • Customer: Christopher from Ponte Vedra Beach, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 5 of 8 people found this instruction helpful
First I unpluged the frigerator, then I turned off the water. Then I removed the the black cover from the bottom back of the frig. The valves are located on the bottom right. Unscrew the bracket that is holding the two valves. I then removed the bottom valve from the bracket, unplug the electrical connections, and connect to the new valve.
To remove the water lines from the valves just move the white ring around on top of the valve and pull the line out and insert into the new one when ready. (the valves are the same colors) Do the same to the top valve, mount back to the bracket, then mount the bracket to the frig, hook up your water line to the valve, turn on the water and check for leaks, plug it in. Then put a glass under the water dispenser and try it out, it'll take a few seconds to get the water running through.
PartSelect was very quick on getting me my parts, TWO days, couldn't believe it. Very good examples of parts on web page.
Very satisfied and will use again.

The threads on the yoke shaft stripped.

  • Customer: Steven from Crossville, TN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 10 of 23 people found this instruction helpful
I had to cut off the old yoke since the threads had stripped and it would not come off. Once I did that all I had to do was to remove 4 screws on the auger motor and replace it with the new auger motor. Then I put the yoke on the new auger motor shaft and then put the unit back in the freezer. Work time was less than 15 minutes with no problems.

leaking ice maker,big chunks ot ice were forming and had to remove them 2-3 times a day

  • Customer: Linda from Johnson City, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
removed old ice maker by taking out a couple of screws in the back of freezer,when new ice maker arrived i saw that it didn't have the same hose apparatus as old one so I easily took apart old one then took apart new one and switched them out-very-- easily done for a 61 yr old lady I might add-- also had to reinstall ice maker arm off old ice maker as new one does not come with one Then installed new ice maker in freezer I am very very pleased,sure saved a lot of money doing it my self
All Instructions for the JCD2389GES
106-120 of 815