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Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
106-120 of 815
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Ice shoot door broke and would not open or close

  • Customer: Michael from Arlington, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
Removed the drip tray and cover panel. Then removed shoot housing, replaced broken door and reassembled in reverse order. Easy as pie.

Ice wouldn't eject from ice dispenser

  • Customer: Gayle from Fair Lawn, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 5 of 6 people found this instruction helpful
I removed the black drip grill and unscrewed the two screws holding the faceplate in place. After unplugging the faceplate from the dispensing unit, I removed the four remaining screws; be careful, one screw is shorter than the others.

I then pulled the dispensing unit away from the freezer door and removed the ice door assembly. WARNING: Make sure that you look carefully at the alignment of the return spring BEFORE you even touch it because as soon as I started using the needle-nose pliers to remove the spring, it shot across the room! Also, look carefully at how the end of the plastic rod fits over the old solenoid; in fact, look carefully at the entire plastic rod and how it aligns with everything!

Unfortunately, the pictures in the instructions are fuzzy so you can't really see how the spring is installed and how the plastic rod fits over the solenoid.

The solenoid was easy to remove and replace. Be aware that the plunger part of the solenoid slides in and out easily, so it's easy for it to fall out of the solenoid unit and roll away.

Once I had everything back where it was supposed to be, I screwed everything back in and the ice/water dispenser worked like new. I was even able to clean off some calcium deposits inside the unit while I had it opened.

If I have to do this again, I would estimate that it would only take 15-minutes or so. It took me longer because I didn't look at the alignment of the plastic rod in relation to all of the parts---that is one of the most important steps of this operation.

Anyone who is comfortable using tools and working with small parts should be able to complete this replacement project with minimal difficulty.

replacing thermostat did not help

  • Customer: John from Rocky River, OH
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 6 of 9 people found this instruction helpful
Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed

The in-door water dispenser was dripping.

  • Customer: Denny from Westminster, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 5 of 6 people found this instruction helpful
I reasoned that the water-value was caked with hard water deposits, or perhaps just worn out. I traced the plastic water line to the back of unit, then found the double water valve. I was not "sure" that this was the problem, but I order the part any way and it fixed it!! The removal /installation was pretty easy. First turn off the water supply to the unit. Then loosen and remove the incoming copper pipe from the unit. Remove just two 1/4 in. hex head screws and carefully pull the unit out a bit. Then remove the electrical connectors and the plastic tubing connectors. Just do the reverse to install it. I am very happy with the item ordered from PartsSelect. Perfect. And shipping time was fast too. Thanks guys.

broken tray

  • Customer: Lou from san antonio, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
Remember the bolt holding U piece is reverse screw off.

Plastic drawer broken

  • Customer: Al from Holt, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 7 people found this instruction helpful
It was simple and the fridge looks brand new.

Ice maker eitehr wouldn't make ice, or made odd shaped cubes

  • Customer: J. Bradley from Wellsville, NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
First, I shut off the water going to the refrigerator, then removed the ice bin. Then I loosened the two screws on the top of the ice maker (the one toward the front was a little tricky, since you can't see it at all), then removed the screw that fastens the lower bracket to the side of the frig. Then I lifted up on it slightly to remove it from the two upper screws, then unplugged the wiring harness from the side of the refrigerator and lifted the whole unit out of the frig.

I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.

Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.

I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.

Automatic ice maker stopped delivering ice through the door dispenser

  • Customer: Michael from Vienna, VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.

I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.

I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.

Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.

Door parts separated, didn't seal or function

  • Customer: Derek from Leslie, MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
Followed the directions included with the parts, which were exact and well illustrated. If you are comfortable working around circuit boards and electrical connectors (with the power OFF, please!), then you can do this repair. Why electronics on this repair? Because you have to unplug a board to get to the parts, and disconnect the connectors to the solenoid. But again, the directions were fabulous, and I'm almost looking forward to needing to use PartSelect again. Almost.

Defrost did not happen, expansion unit iced up, cooling was minimal.

  • Customer: John from Simsbury, CT
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
Only had to remove 2 screws and slide the fan cover panel down and out, then lift out the coil cover panel. Then used a space heater to thaw the coils (block of ice) so that I could get to the defrost heating element (OK, so I was in a hurry. Could have just unplugged for a day an let it thaw on its own). Defrost heating element has just one connector (snaps in place), one thermo-switch (snaps onto coil) and one supporting retainer clip to disconnect. Literally under a minute at this point to remove the old one and replace it with the new one. I recommend two retainer clips to hold the new element in place, since the old element had sagged a lot with only one clip and that could have contributed to its demise. Reinstall the two panels, secure with the two screws, plug it back in, done deal. Works like new again.
I was very impressed with these parts - they were exact and obviously factory replacements. It doesn't get any easier than this.

freezing of evaporator and no cold airflow to fridge side from freezer.

  • Customer: david from yucaipa, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 5 of 7 people found this instruction helpful
First i unplugged the appliance!!! Then I removed the three screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. installed fan.
Removed inside panels from back of freezer and de-frosted coils with hair dryer (20mins).
CAUTION! "Mop up and dry area of exsess water before pluging appliance back in!
Re- assemble panels and plug in.

The ice maker enclosure was broken

  • Customer: Pat from Clarkston, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
This was the easiest project of the Holidays. Literally saw the part was broken, went on-line and ordered the part and in a few days it arived at my door. Removed a few screws, unplugged the electrical connector and transfered the motor to the new part.

Saved me a few hundred dollars the repairman would have charged!

THANKS

broken shelf supports

  • Customer: vickie from Acworth, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 7 people found this instruction helpful
It was easy breezy!! I felt like an empowered woman that I did it myself. I simply removed the old shelf supports with a screwdrive and inserted a screw thru the new supports and screwed them in.

Ice maker just stopped making ice

  • Customer: Thomas from Valencia, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
This was the third icemaker replaced since January 1999. Improvement need to be made in the design of the icemaker so that more than 2-3 years of life is available.
The most difficult part was disconnecting the power plug in the back of the icemaker. You must squeeze the upper and lower tabs together and pull out at the same time to disconnect. Once this is done, take out one nut head screw, lift up on the icemaker and remove from the hanger. Be careful that you don't break the plastic tabs on the hangers. Replace new icemaker in reverse, feed water supply where it must go in the back, resnap onto hangers, replace the nut head screw and snap in the power plug. It took about 2 hours before the icemaker began making ice. It has been working fine ever since. PS. I saved about $200.00 over having a repairman come in and replace the unit.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell, WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.
All Instructions for the JCD2389GES
106-120 of 815