Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
76-90 of 773
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Ice maker just stopped making ice

  • Customer: Thomas from Valencia PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
This was the third icemaker replaced since January 1999. Improvement need to be made in the design of the icemaker so that more than 2-3 years of life is available.
The most difficult part was disconnecting the power plug in the back of the icemaker. You must squeeze the upper and lower tabs together and pull out at the same time to disconnect. Once this is done, take out one nut head screw, lift up on the icemaker and remove from the hanger. Be careful that you don't break the plastic tabs on the hangers. Replace new icemaker in reverse, feed water supply where it must go in the back, resnap onto hangers, replace the nut head screw and snap in the power plug. It took about 2 hours before the icemaker began making ice. It has been working fine ever since. PS. I saved about $200.00 over having a repairman come in and replace the unit.

didn't eject icecubes

  • Customer: Ronald from Marion IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
R & R Icemaker Assembly. Took out 3 screws and unpluged Icemaker & replaced with new part. very easy and the service from PartSelect was fantastic.
Very Satisfied,
Ron Martin

Ice maker leaked water

  • Customer: Robert from Pennsylvania Furnace PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 6 of 10 people found this instruction helpful
Overall, replacing the ice maker wasn't too bad but it wasn't nearly as easy for me as it seems to have been for some. In my case, the fridge was an Amana and the ice maker was mounted in such a way that disconnecting the power connector was difficult. The ice maker had to be completely dismounted before any access to the power connector was even possible. The short power cables made it very difficult to get the ice maker into a position where I had a good view of the power connector enabling me to see how to release it. The only other challenge was the cup that the water line goes into. The replacement ice maker did not come with the right cup - the instructions said to replace the provided one with the old one. No instructions for this procedure were provided and it looked to me like it might involve significant disassembly, something I wanted to avoid for fear of breaking a plastic part on the new ice maker (something I had already done when disassembling the old ice maker). So instead of replacing the cup, I modified the new one to match the old one. This involved removing a cutout on one side and covering a hole on the other. Installation of the new ice maker went fine and the water leak problem was fixed.

not cold enough refrig. side

  • Customer: Ross from River Grove IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross

Door parts separated, didn't seal or function

  • Customer: Derek from Leslie MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
Followed the directions included with the parts, which were exact and well illustrated. If you are comfortable working around circuit boards and electrical connectors (with the power OFF, please!), then you can do this repair. Why electronics on this repair? Because you have to unplug a board to get to the parts, and disconnect the connectors to the solenoid. But again, the directions were fabulous, and I'm almost looking forward to needing to use PartSelect again. Almost.

The ice maker enclosure was broken

  • Customer: Pat from Clarkston MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
This was the easiest project of the Holidays. Literally saw the part was broken, went on-line and ordered the part and in a few days it arived at my door. Removed a few screws, unplugged the electrical connector and transfered the motor to the new part.

Saved me a few hundred dollars the repairman would have charged!

THANKS

Automatic ice maker stopped delivering ice through the door dispenser

  • Customer: Michael from Vienna VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.

I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.

I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.

Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.

lower left shelf support was broken

  • Customer: Michael from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 13 people found this instruction helpful
I removed all contents from the lower shelf. I, then removed both of the pull out drawers. Secondly, I removed the lower glass shelf and the glass support tray. At this point all four plastic shelf supports were accessible. I removed the inner screw from all four supports and replaced with four new shelf supports. Then reassembled in reverse order. Very easy to do!

Compressor running continually, and refrigerator too cold

  • Customer: Albert from Culver City CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
Maytag wide by side refrigerators tend to eat these parts about once a year, and this is my third assy so the replacement went very fast. When we used the Maytag warranty they replaced this part about 6 times, after they exchanged the refrigerator. No major disassembly is required, drop the plastic after removing a few screws, plug in the assy, and you are good to go, no more frozen food in the refer. The only tricky part is getting the clips to release so you can slide the plastic cover forward, but after a while they break off and it is easier to remove.

refrigerator and freezer not cold enough

  • Customer: Greg from Williamstown NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 4 of 4 people found this instruction helpful
I don't know anything about repairing a refrigerator - I'm a computer tech. I noticed that the outside of the fridge was warm to the touch and the inside was not getting as cold as it should. I took the lower back panel behind the fridge off and noticed that the fan was not spinning. The local parts dealers did not have the condenser fan motor that was needed but they did say that they do go bad. I decided to order one from PartSelect.com and do it myself. Using a 1/4 inch nut driver and a flat head screw driver to pry the old motor out of the casing, I got the job done in about an hour or so. It's a relativly easy job. Besides the ouside panel screws, there's 3 screws on the inside near the fan blades you have to reach in to get. Pop out the whole assembly, unscrew the nut that holds the blades on and pry out the old motor and replace.. Try it yourself and save a couple hundred bucks!

broken tray

  • Customer: Lou from san antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
Remember the bolt holding U piece is reverse screw off.

The round door on my ice chute broke off

  • Customer: Stanley from Avon IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 4 people found this instruction helpful
I ordered the ice dispenser and selenoid door kit, it was easy to repair because I only needed the door. As per the instructions I removed about seven screws and disconnected the power source to the dispenser unit, pulled the unit out
and replaced the door in the two slots. Plugged the power source back into the slot, put the screws back in, now it works like new.
Thank you PartSelect, I received the part in just a couple of days. I recommend your service to everyone. I saved myself a lot of money and will order again on any needed
parts in the future.

Hollow Ice Cubes, Stuck Icemaker & no more cubes

  • Customer: Jonathan from Scottsdale AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 10 people found this instruction helpful
We have a Reverse Osmosis water filter supplying the fridge, so the internal water filter only served to reduce the water pressure inside the unit. I installed the bypass plug by simply twisting and removing the internal water filter and then twisting the plug up into the same hole. Done in 5 min.
Longest part of this was clearing the top shelf to reach back there... Oh, and figuring out that this part exists and that it could help with the problems we were having with the unit. The water filter is relatively new, less than six months, but it still contributed to the problem enough to cause the failure.
[Thank you Partselect.com for having this web database set up that gets EXACTLY the right part!].

Now about the hollow cubes: Do a web search and you'll find a lot of discussion about it. This is specific to the Whirlpool (Maytag, and others) newer style front to back icemakers that create "half moon" shaped icecubes. For a Shop Manual to a web search for 4316835.pdf for this series.
No doubt my old unit's icemaker solenoid valve on the back isn't passing as much pressure as it did new, but by itself it isn't fatal just yet. You can tell if you are vulnerable to this if the water spigot on the front only delivers a very slow trickle of water; if it takes a l o n g t i m e to fill a glass.

But here is the rest of the story: There is a fundamental design flaw in the way the icemaker unit was created that makes it malfuntion if the water pressure is too low - they chose to put the thermocouple (TC) that senses the temperature of the freezing cube on the opposite end (front) of the water tray from the water fill tube which fills from the rear. This was probably a manufacturing trade off for simplicity of assembly and it saved them half a cent's worth of copper wiring and a couple of screws. And maybe a safty concern about wiring under an open water channel, but that is a lousy excuse; there are other solutions, and the power "harness" goes right by there within a couple of inches anyway...

There are a number of reasons for low pressure:
- Bad supply inlet valve, or not open all the way, crimped tubing
- Bad Frige icemaker solenoid valve
- Clogged internal water filter (even just a little)
- Frozen ice plug in the fill tube, in the very back top of the unit against the back (use a hair dryer to defrost)
- Etc. Do some more web research for more details.
Of course the icemaker timers do fail as well, so this discussion assumes the icemaker is still functioning as "normally" as it can, given its design limitations.

The interaction with water pressure (design flaw!) is this: if the unit doesn't get enough water due to low pressure, then the final cube position to fill doesn't get any water in it (the front one by the motor). This is the one that the TC is next to as well, so it cools of really quickly and the TC thinks the tray is completely frozen, when in fact it isn't. The TC fires the cycling motor which turns on the heater and then spins the ejector shaft which has tabs that push the half moon shaped cubes around and out. However, since the cubes weren't fully frozen, only their outer shell gets pushed out - the water in the middle drains out leaving a hollow cube set. That liquid water hits the cold ejector bars and some of it immediately freezes, making little stalactite fingers that catch on the tabs and side of the tray, thus jamming the ejector shaft and pausing the cycle in place indefinitely.
The net is that you get a few hollow cubes and then no more ice until you reach in and crack off the ice fingers so shaft tabs can pass and the motor can finsh the cycle and properly stop in its home position. You can also tell by checking whether the front cube location has water in it just after it fills by reaching around and dipping your finger in it. If it comes up dry, then you have this problem.
So, in my case, putting the bypass plug in increased my flow t

The ice maker stopped making ice.

  • Customer: Thomas from Cupertino CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.

frig got warm, compressor would not turn on, heard clicking noise

  • Customer: Jeff from Cherry Hill NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 5 of 7 people found this instruction helpful
googled for answer, deduced relay/switch problem. googled again for parts, found partselect.com, ordered part. 2 days later & $70 lighter, my 8yr old Maytag was working again! Parts were good fit, instructions were decent enough. Not for inexperienced tinkerer though.
All Instructions for the JCD2389GES
76-90 of 773