Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
76-90 of 773
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The Shaft of the Auger Drive Motor Became Stripped

  • Customer: Anthony from Amenia ND
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 11 people found this instruction helpful
I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.

water leak

  • Customer: Michael from Staten Island NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 7 of 11 people found this instruction helpful
unplug refridgertor shut water off. took off water line at valve un plug wires unsrew mounting valve. srew water line back plug wires back and mount vavle. turn on water. plug refridgertor in

refrigerator and freezer not cold enough

  • Customer: Greg from Williamstown NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 5 of 5 people found this instruction helpful
I don't know anything about repairing a refrigerator - I'm a computer tech. I noticed that the outside of the fridge was warm to the touch and the inside was not getting as cold as it should. I took the lower back panel behind the fridge off and noticed that the fan was not spinning. The local parts dealers did not have the condenser fan motor that was needed but they did say that they do go bad. I decided to order one from PartSelect.com and do it myself. Using a 1/4 inch nut driver and a flat head screw driver to pry the old motor out of the casing, I got the job done in about an hour or so. It's a relativly easy job. Besides the ouside panel screws, there's 3 screws on the inside near the fan blades you have to reach in to get. Pop out the whole assembly, unscrew the nut that holds the blades on and pry out the old motor and replace.. Try it yourself and save a couple hundred bucks!

Fridge stopped cooling, freezer still cold... Saved $250+

  • Customer: Cory from Birnamwood WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 5 people found this instruction helpful
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.

Water dispenser fails to shut off

  • Customer: Lance from Santa Fe NM
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
Upon careful inspection, I found that the dispenser also would occasionally fail to shut off when dispensing whole or crushed ice, which led me to think that the problem was in the dispenser actuator rather than in the water solenoid or fountain switch control board. To inspect the actuator mechanism, I shut off power to the refrigerator, removed the escutcheon mounting screws, the escutcheon, the cable from the fountain switch control board, and finally the fountain bracket assembly. There was a small amount of hard water scale on the back of the actuator pad, but no groove in the plastic part of the pad that actuates the switch. I replaced the pad and switch (1 screw) and reassembled the dispenser. The dispenser no longer sticks and shuts off normally.

Sides and door frames of the refrigerator warm to the touch.

  • Customer: Dave from Bedford IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 6 people found this instruction helpful
Confirmed the condenser fan was the problem when I noted it was not running when the compressor was on. Removed 3 mounting screws, unpluggede the fan. Removed and replaced the mounted flange(3 screws) and remounted. Plugged in fan and it started running.

Thanks for the diagrams and quick delivery. This is the second repair on appliances I have made with your parts and probably saved $300-400 in service calls.

ice maker chute door not working

  • Customer: DOUGLAS from MILFORD PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 6 people found this instruction helpful
removed outside water spill tray and removed exterior cover & interior cover exposing the door arm and solenoid. replaced with new parts including spring. Elontronics have a plug which is easy to disconnecct. & reconnect
old solenoid head would not have fit new door arm
and vice versa.
I strongly suggest using the kit.
A Torx type screw driver is required for all screws
on the Jenn-Air

didn't eject icecubes

  • Customer: Ronald from Marion IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
R & R Icemaker Assembly. Took out 3 screws and unpluged Icemaker & replaced with new part. very easy and the service from PartSelect was fantastic.
Very Satisfied,
Ron Martin

Ice maker just stopped making ice

  • Customer: Thomas from Valencia PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
This was the third icemaker replaced since January 1999. Improvement need to be made in the design of the icemaker so that more than 2-3 years of life is available.
The most difficult part was disconnecting the power plug in the back of the icemaker. You must squeeze the upper and lower tabs together and pull out at the same time to disconnect. Once this is done, take out one nut head screw, lift up on the icemaker and remove from the hanger. Be careful that you don't break the plastic tabs on the hangers. Replace new icemaker in reverse, feed water supply where it must go in the back, resnap onto hangers, replace the nut head screw and snap in the power plug. It took about 2 hours before the icemaker began making ice. It has been working fine ever since. PS. I saved about $200.00 over having a repairman come in and replace the unit.

The ice maker enclosure was broken

  • Customer: Pat from Clarkston MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
This was the easiest project of the Holidays. Literally saw the part was broken, went on-line and ordered the part and in a few days it arived at my door. Removed a few screws, unplugged the electrical connector and transfered the motor to the new part.

Saved me a few hundred dollars the repairman would have charged!

THANKS

Water dispenser and ice maker wouldn't work (bought the fridge u$ed)

  • Customer: Ronald from Gainesville VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 5 of 7 people found this instruction helpful
I bought the following parts:

PS109042 Double Outlet Water Valve
PS46363 Dual Outlet Water Valve Kit

When I bought the fridge, the part that PS109042 replaces was cracked and leaking water badly. When I ordered the replacement part, I got confused and ordered PS46363 by mistake. The original parts look similar even when side by side, but the replacement parts are revised drastically.

PS46363 is for the line that is between the water source and the water filter. The original lines from the filter are split (the original part has two inlets) and pipe to one inlet. You'll have to cut your hose right before it forks. The directions that come with the part are very straight-forward.

PS109042 actually distributes the filtered water to the water dispenser and icemaker. The old part had plastic fittings that held the water hosing to the part. The new part has no plastic fittings, yet holds the hosing to the part tightly. The directions that come with the part are very short and concise.

I also replaced the factory water filter with a Brita replacement (they are cheaper and I've used Brita filters before...they are solid).

All in all, I spent less than $100 on fixing a $500 used fridge that works as good as new. My wife was initially doubtful but fairly satisfied with the cost of the parts and the simplicity of installing them.

Door parts separated, didn't seal or function

  • Customer: Derek from Leslie MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
Followed the directions included with the parts, which were exact and well illustrated. If you are comfortable working around circuit boards and electrical connectors (with the power OFF, please!), then you can do this repair. Why electronics on this repair? Because you have to unplug a board to get to the parts, and disconnect the connectors to the solenoid. But again, the directions were fabulous, and I'm almost looking forward to needing to use PartSelect again. Almost.

Automatic ice maker stopped delivering ice through the door dispenser

  • Customer: Michael from Vienna VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.

I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.

I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.

Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.

lower left shelf support was broken

  • Customer: Michael from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 13 people found this instruction helpful
I removed all contents from the lower shelf. I, then removed both of the pull out drawers. Secondly, I removed the lower glass shelf and the glass support tray. At this point all four plastic shelf supports were accessible. I removed the inner screw from all four supports and replaced with four new shelf supports. Then reassembled in reverse order. Very easy to do!

Light switch rocker broke, disabling freezer internal light, water dispenser, and ice dispenser

  • Customer: Kenneth from Newton Grove NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 7 people found this instruction helpful
Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.
All Instructions for the JCD2389GES
76-90 of 773