Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
646-660 of 810
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Ice maker started spilling water and then stopped making ice

  • Customer: Daniel from Chicago IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
1. Watch the video. 2. Save your old ice maker's cover, metal lift bar, and power cord and clip. New one does not come with the cover, metal lift bar and power cord and power cord clip 3. My ice maker had three screw. two on top that only need to be loosened. on e on the bottom that has to be removed

The ice maker stopped working and left "kling-ons" in the tray. At one time the trays kept trying to fill which only sent water pouring into the freezer compartment.

  • Customer: Patrick from Fairfax VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Searching Google and Youtube produced trouble-shooting guidance to first check the water inlet valve which I did. I should have realized the valve was working since the ice-maker was trying to fill the trays. Additional advice recommended skipping all the other component troubleshooting and merely replace the old unit which I did. The big difference with the Amana appliance was the icemaker was installed laterally in the back of the freezer rather than longitudinally with the end of the control wheel positioned towards the front of the freezer. This created a tight fit in removing the old unit, especially since the wiring harness was extremely short. The latter made access to the plug release catch difficult. I used a small flat blade screwdriver and worked mainly by feel to release the plug catch. Persistent wrangling finally got the plug detached and the unit free. The water inlet hose also had a rear access orientation while the replacement unit had access was from the side. The hacksaw blade was used to cut a pre-outlined access to allow the hose to enter from the rear as with the old unit. Once the shut-off bail was transferred, wiring harness reconnected, and water inlet positioned and clipped into place, the mounting screws were secured. Within 24 hrs the first ice cubes popped and the unit has filled the ice reservoir. Keep in mind I just ordered the icemaker and did not need any other add-ons like a different wiring harness which seemed to work fine. Confirm when you order you don't need any additional parts. Good service for PartSelect. I will use them again.

The ice maker that came with the refig stopped working after 1 YR!

  • Customer: Darwin from Sioux Falls SD
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
If you watch the video on PartsSelect that will give you a general idea of how to do the repair except mine was in a bottom drawer freezer. You have streach a little to get to the screws holding the ice maker to un-screw them just enough to lift the ice maker out.

The ice tub corroded so the ice would stick.

  • Customer: Hal from Marathon FL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Couldn't believe how complicated this part is with heaters. It is used in at least a billion refrigerators and functions well. But I had to tear it all apart to adopt it. Got it all done and stayed awake all night for waiting for Ice. Nothing! Then a Erika moment! Turn the ice arm full switch off! Then Ice poured out every hour. Expecting many years of ice. Thanks for speedy delivery especially before Christmas..

new prob. ice dispencer door seal leaks

  • Customer: vern from lake placid FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
need instr. to repair

Ice maker not making ice

  • Customer: JOHN from SAINT PETERS MO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
First of all, I do not consider myself very handy. Most of my simple home repair projects include at least 2 trips to the local hardware store and take twice as long as they probably should. So if I can do this anyone can. For once, rather than just blindly throw new parts at a problem I did check the water pressure to the icemaker first and then even tested the icemaker with a multi-tester to determine what was wrong. I had $5.00 mulit-tester in my workbench but had never actually used it before, so I found step by step instructions on another website on how to test the motor and it turned out that one of the circuits in the main motor was in fact bad. Since the motor was around $80.00 dollars and the Whole unit that's inside your freezer is about $120.00 I decided it was best to just go ahead and replace the entire unit rather than just the motor. From what I saw online normally replacing an Ice maker is fairly simple. Remove 3 screws swap the prewired plug along with the metal arm then just reinstall it. Somehow whenever I try a home repair it's never that simple. First of all, our freezer is on the bottom so removing the screws holding the ice maker meant that I had to climb over, around and under the freezer shelves in order to get to the ice maker itself. Also one of the screws is not visible from the front so I had to hold a mirror in one hand while I tried loosening the screw with the other. Since the metal arm that turns off the ice maker is not included in the replacement it had to be moved over. Of course it was stuck, so it did take a little time to get it loose because I was being careful not to bend it and have to order another one. Finally installing the new icemaker meant once again that i was climbing over under and around the basket in the bottom level freezer. There is probably an easy way to remove the entire drawer but I couldn't find the release tabs so when just pulling harder on the drawer didn't work, I thought it best to just work around it. Still all in all, not a difficult job, just a little time consuming. The guy in the video did the swap in about 6 minutes, it took me about 45.

The ice maker was leaking into the holding container and had black chips of paint or plastic from the inside of the icemaker

  • Customer: Gerald from Waukesha WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Installation was really easy since the replacement part was identical to the OEM part. Removed the three mounting screws with a nut driver. This allows one to remove the icemaker from the wall and disconnect the wire harness plug from the icemaker. I never unplugged the harness from the rear wall of the refrigerator. Put the new icemaker in place, making sure to place the water fill tube in the proper hole. Plugged the wire harness into the new icemaker and tightened the three mounting screws. The icemaker worked perfectly from then on with clean ice cubes and no leaks.

ice maker quit making ice

  • Customer: denton from grinnell IA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Unplugged the refrigerator.Removed the nut on the front bottom side from the support bracket with a nut driver.Pull down and out the old icemaker but not clear out to remove the electrical connector reaching to the back . Re-used the old front cover and the wire support clips and the wire connector assembly.Also put the shut off wire on the new icemaker.Re-installed in reverse sequence and waited for ice cubes to be made.Make sure the water line coming in the back goes to the ice tray.

Ice maker had been leaking for several months and needed replaced

  • Customer: Joe from Leonard TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I took the old part out and put the new one in and it works like it should. I loosened two screws and took one screw out with nutdriver. then I used the old wiring harness, bail and cover to finish.

The ice maker had been dripping and than stopped making ice. I worked with it and got it to work again for a few days and than the same problem occured.

  • Customer: Kathleen from Waller TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on line first. I shut off the power to the refreigerator. I took the one screw out on the bottom of the ice-maker and pushed up on the ice maker. Than I disconnected the power harness inside the refrigerator. I took it out and changed out the harness from the old one to the new one and also the bar that dumps the ice. I reconnectected the harness to the back of the refrigerator, made sure that the water spout lined up correctly. Pushed the ice maker down on the screws and reconnected the screw that I had removed. Waited about 1 hour and had ice cubes. This was an easy process after watching the video.

Icemaker leaking water and creating ice jams in freezer

  • Customer: David from Houston TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Replaced icemaker by using total kit. Watched youtube video put on by partselect folks. Very easy to follow.

Ice maker leaking water dripping into the bin and freezing the dispensing unit

  • Customer: Richard from Port Orange FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I checked the part number and an exact replacement was ordered. The old unit was removed and what I failed to note was that the water supply hose for the new unit entered from the side. Further examination showed a small "break-out" piece at the rear of the unit. but I still had to do something about the hole in the side. I used a piece of metal tape to close off that hole, trimmed it to size, and installed the unit. It was really an easy install after I figured out what to do about the hole. Evidently, this unit is mounted on the side of the freezer compartment in some models. Reading the reports of others was a big help.

Old ice maker worked irratically and finally quit for good.

  • Customer: Richard from Peoria AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video and advice from the many others on this site and only have a few additional comments. First, the decorative cover on the front of the old unit is held on with two plastic teeth on the top and bottom of the cover. This was not at all apparent and it took me awhile to figure it out. I used a sharp knife to pry up the top edge until the teeth lost their grip on the metal notches in the old unit. Second, don't try to pull the cables out of the front of the old unit before removing that cover. It is held in with a plastic snap that must be depressed after the cover is removed. The video does a good job explaining how to remove the old metal arm and attach it to the new unit so that it will recognize the ice level in the bucket. Finally, don't bother looking around the web site for a button that enables you to add to these comments. You'll be contacted by email in a week or two for that.

Not making ice

  • Customer: Dean from WYOMING MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
New part arrived in 15 hours with regular shipping. Watched your video and had old one out and new one in, in 20 min and ice in an hour more. Fantastic!!!

Original ice maker was leaking from a cracked tray

  • Customer: dean from holmdel NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
It is a simple and quick repair especially if one is even a little capable. May take some extra care and thinking for one who is not but still should be fairly quick and without troubles. I am not happy with the product as it does not make ice even half as quickly as the original. Many have stated the first or the first few cycles are very long and then it became quicker and more normal. Its been a week and I also tried shut it off several times just to reset it. It makes ice wonderfully but takes forever. I've yet to have a full bin of ice. Even without using ice for a couple days or very little in a few days. I am considering returning it for this reason.
All Instructions for the JCD2389GES
646-660 of 810