Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
631-645 of 773
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No ice. Web site explained what to check for ..

  • Customer: Stewart from Ventura CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Just followed directions.Which were clear as could be. I think it took longer to clear the freezer, than to replace the ice maker. Thanks so much.

Replaced ice maker

  • Customer: Christopher from Cave Creek AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Unplugged refrigerator and truned off water supply. I then removed old ice maker by first removing screw holding mounting bracket with 1/4 inch nut driver. Then I carefully pulled up and out on the ice maker to remove it from mounting brackets on the side of unit. Once free, I was able to access the wiring harness in the back and remove it from the unit by compressing the clips and gently pulling with an even pressure. Now that the old ice maker was detached I took it to my counter and removed the on/off switch rocker bar and wiring harness. I attached these two pieces to the new ice maker. I then plugged the wiring harness back into unit and lined up the mounting brackets on the side wall and did a reverse tilt to downward pressure onto brackets until they clicked in securely. The last step was to screw in the mounting bracket with nut driver. Turned on water line and plugged machine back in. It took about an hour and a half before it produced its first harvest of ice, but has been working like a charm since.

Ice leaking water.

  • Customer: Paul from Madison WI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Watch the video on the sight and that was almost all I really needed. The only thing I would add is that it took me some time to get the drawer freezer door off. Lift the front straight up. Don't pull the door slides out.

No water for the ice maker

  • Customer: William from Carmel CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The only part I needed was the Valve assembly. I checked for frost and found none. I took out the Ice Maker and found it was in poor condition but working. I did put in a new one but with the same problem. I finally read the comments from your costumers and found one place that told about a leaky water valve that was letting water drip into the ice maker so slowly it froze and blocked the valve. So I put in a new valve and thawed the pipe and allis well. What made this job so easy was the costumers comments and the best was the one day delivery of the parts. Thank you for all your help.

Ice Maker worked sporadically and then started dropping water into bin, make a large chunk.

  • Customer: Harold from Spring Branch TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Was very happy with the experience of using your company. The man on the phone was helpful. The icemaker shipping was only about $7 and got here in a couple of days. I liked the video, and then including a link to the video with the on-line confirmation. Was not quite sure it was the icemaker or the metering valve on the back, as the latter would make a little grinding noise, but the symptoms matched the dumping of water into the bin. After replacing, everything is working well. The only difficulty was the wire harness plugs into the other side of the back of the box than in the video and I found it a little difficult to route the wires correctly as they seemed too short. But a little trial and error solved that. My model is freezer on the bottom and I didn't notice that the little detachable funnel wasn't quite seated and it was necessary to reinstall, making sure the funnel stayed in place correctly. That was my own error. My overall experience was excellent and I would not hesitate to recommend PartSelect to anyone with an icemaker problem. I'm only sorry I lived with a recalcitrant ice maker for a couple of years before finally acting on it. I am glad I found your website! Lee in Texas

Not making ice, leaking water.

  • Customer: Robert from Youngstown OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed icemaking mechanism replaced with new. Works better than ever

ice bin drive ring was cracked

  • Customer: Jesus from Santa Maria CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
removed torx screws and replaced ice bin drive ring.

Ice Maker would not make ice

  • Customer: Philip from Hoschton GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Quick repair especially with YouTube video; took less that 15 mins including moving ribbon cable & fill wire. Saved at least $200.

Frezzer was getting a bulid up of ice at the bottom and the refigerator was getting warmer

  • Customer: Terry from Goodview VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I watched the video and did the same.I also found that the drain was stopped up in the freezer section.I blew air on the other end and cleared the blockage .Also when the old heater went out,it burned the plastic wall next to the heating element,I think there was a recall on this model years ago but I did not follow up.Its working fine now.

Ice cresents froze together in one big lump

  • Customer: Lloyd from Stilwell KS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Simple replacement of the icemaker solved the problem. I suspect the icemaker was overfilling resulting in water flowing into the ice reservoir.

The ice in the storage tray would melt and stop up the delivery door.

  • Customer: Marcus from Redfield AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Got online typed in Maytag repairs. Watched the repair video. At that point I removed the door assembly (5 screws total) saw the broken door. Ordered the part from Partselect. Part was delivered in 3 days and installation was a very easy process.Thanks for the help.

Ice Maker not making ice

  • Customer: Ellen from Vienna VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
This was about 10 time easier than I had expected (I'm in my 30s, a mom). I put this off for almost a year groaning that I would have to spend tons of money on a repair man. It was really no big deal and took under 30 minutes. I used the video from PartsSelect, and it was right on. I was initially worried because the description from the website said that the new ice maker didn't come with the 'harness" and I had no idea what that was. Its just the little set of wires that easy unclips from the old unit and pops right into the new unit. Mine was reusable, so pretty easy. The only minor issue I had was that the new bracket didn't line up comepletely with the hole in the fridge where the screw went in, but I solved that with adding a skinny washer. Would definetly recommend any common-sensed person to do this repair yourself.

Ice maker was leaking

  • Customer: William from Noblesville IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I couldn't believe how easy it was since I am not the handiest guy. All it look was to switch over the wires and screw it to the inside of the freezer. I was back in business.

Icemaker had been sluggish for a while. We had to keep the wire (bale) in the off position for half hour or so, then put it back in the down position. After a few months of doing this, it stopped making ice altogether.

  • Customer: Elisabeth N from Katy TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Shut off water and unplug fridge. Remove ice drawer. Unscrew one short nut underneath icemaker, and the two longer ones holding it to the wall of the freezer. Now remove white cover. It just needed a little jiggling w a flat head screwdriver to loosen it. Now you can see where the wire harness is connected, use the same flathead to depress the plastic pin holding it in place, and slide it out. Remove the wire harness from the metal clip on side of icemaker. Now you should be holding the old icemaker in your hands. Remove the bale carefully. Now install the bale into the new icemaker, while making sure it's in the 'down' or 'on' position. Bring the new icemaker into position, gently snap the wire harness into place, sliding the wire into the clip like it originally was. Fasten the three screws again. Then, finally, snap the white cover back into place. Slide the ice drawer back into position, turn on the water, plug the fridge back in and wait 30-45 minutes for your first batch of new ice cubes.

The ice in the ice maker would freeze into a solid block. Upon inspection I realized the ice maker was leaking water into the ice holder which was then freezing solid. Three tray for the ice maker was slightly rusted and caused the water to drip.

  • Customer: sal from lighthouse point FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I watched the video on how to change the ice maker, very easily explained, and removed the old in about 10 minutes.After seeing how the old one came out it only took five minutes to install the new one. The appliance repaircompany wanted$120 just to diagnose the problem,i bought the part from partselect for$104 total. This is the forth time I've used this site and saved a ton of money.
All Instructions for the JCD2389GES
631-645 of 773