Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
31-45 of 810
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The part that closes with the solenoid broke off and did not close the ice maker

  • Customer: Karen from Rocky River OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 15 of 17 people found this instruction helpful
I removed the two screws that hold the element in place. I then unscrewed the four remaining screws with a star screwdriver and pulled the element out and disconnected the wire. I removed the part containing the solenoid, spring loaded holder and the plastic closer. I did not need to replace the solenoid or the spring loading device only the round circular piece that opens and closes the ice door. I just snapped it into the spring loaded part and replaced everything as I had removed it. It was very simple. Your need the star screwdriver though for removing the screws.

ICE DOOR WOULD NOT OPEN

  • Customer: Stanley from Southlake TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 15 people found this instruction helpful
JENN-AIR JCD-2389GTW REFRIDGERATOR/FREEZER SIDE BY SIDE

ICE DOOR WOULD NOT OPEN TO DISPENSE ICE FROM THE ICE DISPENSOR

I did an online order for the repair kit #PS2003478 (115V) Ice Dispenser Solenoid and Door Kit to fix the problem with the ice door not opening. As I had deduced, the “solenoid” had gone bad, and the kit held most all the items required to make the repair. The only additional item the kit needs to have is the “fountain door return spring”. Be careful not to loose the spring when disassembling the unit. You might want to order an additional spring just in case you loose or break the original.

The instruction sheet was pretty thorough, except for being small and the pictures hard to see. My refrigerator/freezer has decorative panels that had to be removed before I was actually able to get the escutcheon off of the unit, and this configuration wasn’t addressed in the instructions. After figuring out that I had to remove all the trim from the door of the freezer before I could start the repair, the job wasn’t that difficult, but you have to have patience and take your time to make sure you don’t damage the electrical components of the ice dispenser. MAKE SURE YOU NOTE THE POSITION AND LOCATION OF THE FOUNTAIN DOOR RETURN SPRING BEFORE YOU REMOVE THE ICE DOOR!! This is important so that you can get the correct “tension” when reinstalling the mechanism. If there isn’t enough tension on the spring, the door will not seal properly, and the dispenser will freeze up.

Also, when it comes time to disconnect the “electrical edge connector” from the control panel, be sure to make note of it’s position. It isn’t difficult to pull off, but could be easily broken if you are not careful.

The rest of the repair and installation is straight forward and simple. Just take your time and it goes back together pretty easily.

Tools you will need are; Needle nose pliers, Phillips screwdriver with a small and medium bit, and a “TORX” tool set to remove the TORX screws from the escutcheon and fountain bracket.

Quick and Easy Install of Ice Maker Parts

  • Customer: Walter from Woodbridge VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 17 people found this instruction helpful
Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.

ice maker did not make ice

  • Customer: DAVID from TINLEY PARK IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 17 of 26 people found this instruction helpful
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.

Vegetables kept freezing regardless of temp setting.

  • Customer: John from Leominster MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 15 of 20 people found this instruction helpful
I noticed that the thin plastic flap was missing. I squeezed the housing, unsnapped and pulled. INstalling the new part was just the reverse. No more frozen vegetables.

Feezer and Refrig. not cold

  • Customer: Donald from Crystal River FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 13 of 15 people found this instruction helpful
Defrosted coils with hair drier and after the freezer was turned back on the freezer cooled to 0 Deg. within 4 hours but coils collocted ice. Checked coil with ohmmeter OK replaced Defrost Assy. Repair was very easy and new replacment unit is sealed and the original is an open curcuit board. thanks for allowing me to share this with you!

Old Icemaker noisy and stopped making Ice

  • Customer: Daniel from Rhinelander WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 14 of 18 people found this instruction helpful
The old icemaker had a bad motor and would stall in the fill cycle causing my kitchen to flood on occasion.

The new one was so quiet, I thought it didn't work!

Anyway, one nutdriver and 5 minutes and I had the new one in there... It is so quiet, and I always have plenty of ice now!!!

Thanks!!!

Ice Maker broke at the begining of summer !!!!!!

  • Customer: Darrell from Pepperell MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 13 of 16 people found this instruction helpful
The new Ice Maker Assembly arived in less than 24 hours. I was amazed that it came so fast.

I had already removed the old ice maker in order to get the modle number.

I just took two parts off of the old ice maker and quickly snapped them into place on the new ice maker. Then attached it to the refrigerator in less than 10 minutes. With in a few hours I had ice again !!!!!

I would definatly use partselect.com again.

Freezer condenser frosting up - 2nd ADC purchased

  • Customer: Edward from Landing NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 12 of 13 people found this instruction helpful
This is the 2nd time I replaced the ADC, the freezer condenser was frosting up again and wouldn't keep the freezer or refrig cold. 1st part only lasted 6-months. The simple fact is that the ADC used in the Maytag as well as others is under designed; I purchased 2-this time, 1's a spare, and you know it going to need to be replaced again. Sadly I'm stuck with this Refrigerator for at least 2-years before I buy another, it's only 5-years old. From my experience (with other Maytag products I've purchased recently) I'd never buy another Maytag product, ever! Since Whirlpool bought Maytag, I'm taking Whirlpool off my list too. Thanks Partselect for such a speedy delivery on the part everything back to normal, at least for now, wished I knew how long this ADC will last?

The drive ring broke which kept the bin from despensing ice.

  • Customer: Robert from Groveport OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 12 of 14 people found this instruction helpful
First I removed the screws from the front of the ice bin which freed up the drive mechanism. I then removed the drice ring and replaced it with the part from Parts Select and then replaced the screws on the front. A very simple procedure.
The chill department door was an easy snap in replacement..

I would like to add that I was very pleased with Parts Select. Locating the parts I needed was very easy and I received them the next day. When The door first broke I was told I would have to replace
the whole assembly which I was not willing to do
at a quoted price of about $350.00. Needless to say I was very happy to locate Parts Select and was very pleased with everything. I have since told family and friends about Parts Select.

Icemaker leaked water into ice bin causing a glob of ice

  • Customer: Kevin from Tyler TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 12 of 14 people found this instruction helpful
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.

Ice Maker selnoid malfunctioned.

  • Customer: Robert from Kokomo IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 13 people found this instruction helpful
I called PartSelect and was greeted by a real live person instead of a recording. The lady was very helpful and kind. We decided on the part that I needed, and it arrived to my home in less time than she said it should. I completed the repair with the instructions provided in just a short time. My experience with PartSelect was positive, and it reminded me of the way businesses used to be. I highly recommend them.

Refrigerator Ice Maker stopped making ice.

  • Customer: Harold from Oakton VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 12 of 16 people found this instruction helpful
(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!

I pulled the fridge out to vacuum the coils and noticed the fan was not working

  • Customer: Gray from Gilead ME
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 10 people found this instruction helpful
First I removed the cardboard cover, which was held in place by 7 screws. Actually first I unplugged the fridge, next using a nut driver I removed the 3 screws holding the supports to the motor. The motor with fan just pulls right out. Next was to disconnect the wire harness or plug, which required squeezing together the plastic plug and moving it side to side while gently pulling.
With motor in hand using a pair of pliers remove the poor excuse for a nut of the fan motor shaft holding on the fan. Slide the fan off the shaft -note direction of blades!!!! Using a nut driver remove 2 srews holding on the plastic motor support . This slides right off the back. To assemble follow the reverse . Just check to see that the fan spins freely before plugging back in your fridge.

Ice dispenser acting irradically

  • Customer: Greg from Highland Village TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 16 people found this instruction helpful
Simple to fix. Watched the video and noted what to do.
Replaced the control board, solenoid, and limit switch. Woks like new!
All Instructions for the JCD2389GES
31-45 of 810