Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
31-45 of 773
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Old Icemaker noisy and stopped making Ice

  • Customer: Daniel from Rhinelander WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 13 of 17 people found this instruction helpful
The old icemaker had a bad motor and would stall in the fill cycle causing my kitchen to flood on occasion.

The new one was so quiet, I thought it didn't work!

Anyway, one nutdriver and 5 minutes and I had the new one in there... It is so quiet, and I always have plenty of ice now!!!

Thanks!!!

Icemaker leaked water into ice bin causing a glob of ice

  • Customer: Kevin from Tyler TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 12 of 14 people found this instruction helpful
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.

Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount

  • Customer: GORDON from CUPERTINO CA
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 17 of 29 people found this instruction helpful
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.

Vegetables kept freezing regardless of temp setting.

  • Customer: John from Leominster MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 13 of 18 people found this instruction helpful
I noticed that the thin plastic flap was missing. I squeezed the housing, unsnapped and pulled. INstalling the new part was just the reverse. No more frozen vegetables.

Freezer condenser frosting up - 2nd ADC purchased

  • Customer: Edward from Landing NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 11 of 12 people found this instruction helpful
This is the 2nd time I replaced the ADC, the freezer condenser was frosting up again and wouldn't keep the freezer or refrig cold. 1st part only lasted 6-months. The simple fact is that the ADC used in the Maytag as well as others is under designed; I purchased 2-this time, 1's a spare, and you know it going to need to be replaced again. Sadly I'm stuck with this Refrigerator for at least 2-years before I buy another, it's only 5-years old. From my experience (with other Maytag products I've purchased recently) I'd never buy another Maytag product, ever! Since Whirlpool bought Maytag, I'm taking Whirlpool off my list too. Thanks Partselect for such a speedy delivery on the part everything back to normal, at least for now, wished I knew how long this ADC will last?

Refrigerator Ice Maker stopped making ice.

  • Customer: Harold from Oakton VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 11 of 12 people found this instruction helpful
(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!

Refridgerator/Freezer Not Cooling

  • Customer: Melinda from Modesto CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 12 of 15 people found this instruction helpful
First of all, let me say that I'm a 50 year old single woman. If I can do this repair, anyone can! After unscrewing the back of the unit that houses the compressor, I found the relay overload switch which is attached to the compressor. I pulled the part off and discovered that it comes in one piece. The replacement part came in 3 pieces. I intially thought they sent the wrong part. After a little thinking outside of the box, I figured out that the replacement part was indeed the correct part and that it comes in 3 pieces instead of one. It would have taken 5 minutes to repair if I had realized this early on. Once replaced, the refrigerator/freezer was cooling within 10 min. I sent the Run Capacitor back after telephoning a customer service rep. She was so courteous and helpful! What a fabulous company. I highly recommend. I saved myself approx. $250.00 doing it myself.

Ice Maker selnoid malfunctioned.

  • Customer: Robert from Kokomo IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 13 people found this instruction helpful
I called PartSelect and was greeted by a real live person instead of a recording. The lady was very helpful and kind. We decided on the part that I needed, and it arrived to my home in less time than she said it should. I completed the repair with the instructions provided in just a short time. My experience with PartSelect was positive, and it reminded me of the way businesses used to be. I highly recommend them.

The drive ring broke which kept the bin from despensing ice.

  • Customer: Robert from Groveport OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 13 people found this instruction helpful
First I removed the screws from the front of the ice bin which freed up the drive mechanism. I then removed the drice ring and replaced it with the part from Parts Select and then replaced the screws on the front. A very simple procedure.
The chill department door was an easy snap in replacement..

I would like to add that I was very pleased with Parts Select. Locating the parts I needed was very easy and I received them the next day. When The door first broke I was told I would have to replace
the whole assembly which I was not willing to do
at a quoted price of about $350.00. Needless to say I was very happy to locate Parts Select and was very pleased with everything. I have since told family and friends about Parts Select.

ice maker did not make ice

  • Customer: DAVID from TINLEY PARK IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 13 of 20 people found this instruction helpful
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.

Motor for turning coil that ejects the ice detached from the ice enclosure due to cracked plastic on the enclosure.

  • Customer: John from Virginia Beach VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 10 of 11 people found this instruction helpful
1. Removed ice bin.
2. Removed vertical panel next to ice bin by sliding two top supports off of support posts and pulling the panel out and up.
3. Removed screw on left side holding ice enclosure in place.
4. Pull ice enclosure out about six inches and tip back end down exposing electrical connector.
5. Detach the electrical connector by pressing the release tabs on the top and bottom of the connector.
6. Removed ice eclosure by pulling it up and out.
7. Detached motor (4 screws) and relay (4 screws) from plastic enclosure. Make sure to keep track of screw positions since they are not all the same size. Use same positions to reassemble.
8. Hold shaft of motor with needle nose vise grips and remove the "U" shaped end piece by turning it clockwise. A sharp rap with a screwdriver handle breaks it loose. Pay attention to the orientation of the washer under the "U" shaped piece (the raised inner edge next to the shaft goes against the "U" shaped piece.
9. Attach the motor and relay to the new ice enclosure paying attention to the screw position.
10. Put the washer on the motor shaft (raised side up) and screw on "U" shaped piece (counter-clockwise).
11. The rest of the installation is a reversal of the removal process.

Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray

  • Customer: Bernie from Diamond Bar CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 10 of 12 people found this instruction helpful
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determining what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.

Ice Maker broke at the begining of summer !!!!!!

  • Customer: Darrell from Pepperell MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 10 of 12 people found this instruction helpful
The new Ice Maker Assembly arived in less than 24 hours. I was amazed that it came so fast.

I had already removed the old ice maker in order to get the modle number.

I just took two parts off of the old ice maker and quickly snapped them into place on the new ice maker. Then attached it to the refrigerator in less than 10 minutes. With in a few hours I had ice again !!!!!

I would definatly use partselect.com again.

Freezer and fresh food sections too warm, with control settings at coolest.

  • Customer: DAVID from PEABODY MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 14 people found this instruction helpful
Thanks to previously posted PartSelect stories, I had a good idea on how to proceed. This component, as others have suggested, is clearly a piece of junk. This is the third time it has been replaced, once under warranty, again in a service call for $160 and now by me, with a PartSelect unit for $52.
The circuit board, with integral relay, resides in the extreme upper right hand corner of the fresh food compartment.
Remove upper shelf.
Remove white plastic control cover through which the lights illuminate the compartment. Finger grips at both sides at rear. Slide forward about an inch to clear the tabs visible at the rear, then tilt down and off. The owners' manual describes this at "Changing the Light Bulbs". It also gets the lightbulb description wrong, but ..........
Now remove the hex head screw facing you at the rear center. Then get its two cousins which are vertically positioned to hold the front of this housing up into the roof. They're left and right, just rearwards of the ends of the control setting dial.
These three tapping screws which you now have in hand are about 1 1/4" long.
Next, there are two Phillips head screws, also into the roof, whice are just to the rear of the two light sockets. Removing these, and the left one is awkward, frees up the control totally except for the wiring harness, which restrains it at the rear.
No matter, just tilt the unit down so that the front lip is pointed down towards you.
The piece-o-crap board is at the right rear.
Pop off the connector, takes some force, and put in your new module.
Order another one now, you will need it.
The service tech who changed out my next-to-last one left a circuit diagram back there with the new control, like saying "I'll be back."

No water in door or icemaker

  • Customer: Eric from Menan ID
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 11 of 17 people found this instruction helpful
From the beginning I have never had good water flow in the door and ice cubes turned out funky. I tried replacing the filter once with hardly noticeable change. The change I did see was $35 less in my pocket. So I bought a filter bypass plug and it now works like a champ. I have well water so I trust its quality and I am very satisfied. I would describe how I did the repair but if you don't no how to change out the filter you probably shouldn't be trying it.
All Instructions for the JCD2389GES
31-45 of 773