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JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
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Ice-maker had ice, but did not dispense the ice when pushing in the button.

  • Customer: mark from marietta GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 27 of 28 people found this instruction helpful
First I removed to ice-bucket and noticed the plastic that holds the motor with a head of what I would call a two-prong fork had broken off the plastic (enclosure). Thus it lost contact to the ice bucket's screw that pushes the ice forward when the dispense button is pressed. After ordering a new enclosure I had to remove one screw nut and pull the wire plug (to the motor) out carefully. Then I had to remove eight screws holding the motor and related parts to the old enclosure and attached it to the new enclosure. The only tricky part was taking that fork off. It screws off, but in the opposite way. Also, I had to get a pair of pliers to hold the turn shaft from turning when taking the fork off.

There was a chattering Noise from Adeptive Defrost Assy

  • Customer: Herman from Hughesville PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 25 of 27 people found this instruction helpful
I first dropped the Cover Assy, which covers lites and controls, this was done by pulling it forward and it drops down, did not remove top shelf so It was a bit difficult to tilt cover assy. for removal. There is a srew located close to filter assy. in back use nut driver 1/4"located to remove this screw, there are then 2 screws located to the rear and side of light holders, both phillips head, the one on the left side is a bit tricky to remove but I use a thin bladed scredriver, Next there are 2 screws located on both ends od the slides that control temp, both again removed witn1/4 " nut driver, the whole upper assy drops down and forward the Adeptive Defrost assy is located in the back right corner of this assy, unplug the wires and unit snaps out, I foud it easier to pop off top cover of new unit so I could see connector assy when I reattached the wires, then replaced the top assy and snapped new unit it place, Reassymbly was reverse of removal, before placing cover assy back in place I replaced both lamps as 1 was out .

Refrigerator warmed up and freezer became colder

  • Customer: John from Cambria CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 22 of 23 people found this instruction helpful
After removing all shelves, I removed the 2 screws holding the 2 panels in front of the evaporator and heater. The heater is located at the bottom of the evaporator coils and is held on by a simple wire clip. After removing the heater and thermostat, is very easy to replace the new unit and reconnect the wire harness.

water and ice dispenser won't shut off immediately (sticks "on")

  • Customer: Roger from Northborough MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 22 of 23 people found this instruction helpful
Shut off power, removed the torx screws that hold the dispenser assembly to the freezer door, disconnected "ribbon cable" from keypad and removed the dispenser assembly to counter. Unhooked sides and removed rubber actuator pad, unscrewed limit switch, removed and disconnected 2 wires. Reversed the above with new actuator pad and limit switch. Total time about 20 minutes.

Plastic Tray which holds the ice depenser motor broke

  • Customer: Michael from Alpharetta GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench set
  • 21 of 21 people found this instruction helpful
The motor had broken loose from the plastic enclosure, so I first unplugged the motor from the power supply in the rear of the freezer compartment in order to remove it from the freezer. I then removed the four screws which held the motor against the plastic enclosure. I also removed the screws which hold the plastic enclosure to the freezer compartment.

The most difficult part of the repair was removing the 2 pronged fork from the shaft of the motor as it was reversed threaded on the motor. I held the motor in place on while using two pair of pliers to remove the fork from the end of the motor shaft. I used one pair of pliers to hold the shaft in place while using the other pair of pliers to turn the fitting in the opposite direction.

Once this was off, it took only 5 minutes to reattach the motor to the new enclosure and place it back into the freezer. Total repair time was about 30 minutes because I had to figure out how to get the fork off of the motor shaft. Everything else went very smooth. The new part fit perfectly.

while closing the door, the light switch fouled, resulting in the switch breaking

  • Customer: Kevin from Beckley WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 23 of 28 people found this instruction helpful
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.

Had to replace a hose connector at the base of my refrig/frreezer

  • Customer: Leo from Salem SC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 27 of 43 people found this instruction helpful
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG

Refrigerator would not defrost and was abnormally warm inside both compartments

  • Customer: Conrad from Northville MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 19 people found this instruction helpful
The adaptive defrost assembly is located in the refrig compartment. This requires removing the panel which covers the temp controls and interior lighting. In the back right hand corner is the adaptive defrost circuit board. It has a six wire connector and is retained by two screws.

Remove the two screws and grip the connector making sure to disengage the locking tab with holds the connector in place.

Replace with the new assembly by plugging in the connector, replacing the two screws and then reinstalling the compartment cover.

Set the temperature lower than you normally would temporarily to make sure that the system is working properly (takes 30 - 45 minutes).

Once the unit begins to cool again, you can gradually readjust the temperature to it normal range in both the freezer and refrig compartments.

I used a flashlight and a mirror to check the coil in the freezer compartment for a couple of days to make sure that the defrost function was working correctly by looking up into the louvers and observing if there was any ice accumulation.

Easy repair and Partselect provided great on-line information. Also, I probably saved a bundle.

Refigerator not cooling

  • Customer: Ronald from Katy TX
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set, Wrench(Adjustable)
  • 24 of 35 people found this instruction helpful
Through experience I determined the problem was with the compressor trip switch. It's the small white piece that looks like a flat fuse.

The parts arrived in 3 working days. Instructions were included - very easy to understand. From start to finish I replaced the switch in about 15 minutes. Frig is now working perfectly.

3 pieces come along in the kit - however, all I needed was the switch, but for the price I changed out all three to assure compatibilty.

I also ordered the cover which was not needed.

A Happy Customer! {:-)

FREEZER ICED UP/REFRIGERATOR WARM

  • Customer: ROY from TORRANCE CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 18 of 22 people found this instruction helpful
Defrost circuit was inside the control assembly inside the refrigerator so I snapped the two release clamps located to the rear of the assembly (lights and controls). Slid the whole assembly cover off and removed the lightbulbs and two screws right above them. In from of that is the temp switches and directional slider, removed the two screws holding that. With the four screws out, removed whole assembly and laid it dowm on the first shelf, defrost circuit is at the back right, easy change out but take note which way the 4 prong plug fits into the circuit board. Refrigerator was back to normal in about 6 hours.

doesn't get cold at all and freezer was warm condenser wouldn't run

  • Customer: Jean from Fremont CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 22 people found this instruction helpful
removed all 6 screws in back of fridge. located the condenser the relay was a white like circut to the left of the unit. The entire pience comes off easy using a flat screw driver to pry it off the pins.
The replacement came in 2 pieces insted of 1.
I replaced the relay and then the overload reconnected the wire harness back the way it was before. The new relay has a larger connector prong for the live wire so the kit comes with a jumper wire so the original wire harness can be used without splitting the cabel made the repair very easy. Also the new capacitor is bigger and better so I replaced that as well. The capacitor makes sure the relay gets stable current so its good to have a working one.

Icemaker arm was broken

  • Customer: Jason from Austin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 23 people found this instruction helpful
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

Refridgerator/Freezer Not Cooling

  • Customer: Melinda from Modesto CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 17 of 20 people found this instruction helpful
First of all, let me say that I'm a 50 year old single woman. If I can do this repair, anyone can! After unscrewing the back of the unit that houses the compressor, I found the relay overload switch which is attached to the compressor. I pulled the part off and discovered that it comes in one piece. The replacement part came in 3 pieces. I intially thought they sent the wrong part. After a little thinking outside of the box, I figured out that the replacement part was indeed the correct part and that it comes in 3 pieces instead of one. It would have taken 5 minutes to repair if I had realized this early on. Once replaced, the refrigerator/freezer was cooling within 10 min. I sent the Run Capacitor back after telephoning a customer service rep. She was so courteous and helpful! What a fabulous company. I highly recommend. I saved myself approx. $250.00 doing it myself.

Compressor "grounded" and quit running

  • Customer: Mike from Baytown TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Wrench(Adjustable)
  • 35 of 76 people found this instruction helpful
Replaced the compressor with the new one I purchased from you. Installed new parts and recharged unit. The refrigerator / freezer is working better than new. Thanks for the great deal on the compressor. It was here in 3 days. All the parts fit exactly and had no difficulty in the installation or startup. The directions for the wiring were a great help also. Thanks again.

Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount

  • Customer: GORDON from CUPERTINO CA
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 21 of 34 people found this instruction helpful
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
All Instructions for the JCD2389GES
16-30 of 810