Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
76-90 of 754
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Door parts separated, didn't seal or function

  • Customer: Derek from Leslie MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
Followed the directions included with the parts, which were exact and well illustrated. If you are comfortable working around circuit boards and electrical connectors (with the power OFF, please!), then you can do this repair. Why electronics on this repair? Because you have to unplug a board to get to the parts, and disconnect the connectors to the solenoid. But again, the directions were fabulous, and I'm almost looking forward to needing to use PartSelect again. Almost.

Automatic ice maker stopped delivering ice through the door dispenser

  • Customer: Michael from Vienna VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.

I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.

I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.

Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.

lower left shelf support was broken

  • Customer: Michael from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 13 people found this instruction helpful
I removed all contents from the lower shelf. I, then removed both of the pull out drawers. Secondly, I removed the lower glass shelf and the glass support tray. At this point all four plastic shelf supports were accessible. I removed the inner screw from all four supports and replaced with four new shelf supports. Then reassembled in reverse order. Very easy to do!

Light switch rocker broke, disabling freezer internal light, water dispenser, and ice dispenser

  • Customer: Kenneth from Newton Grove NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 7 people found this instruction helpful
Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.

Compressor running continually, and refrigerator too cold

  • Customer: Albert from Culver City CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
Maytag wide by side refrigerators tend to eat these parts about once a year, and this is my third assy so the replacement went very fast. When we used the Maytag warranty they replaced this part about 6 times, after they exchanged the refrigerator. No major disassembly is required, drop the plastic after removing a few screws, plug in the assy, and you are good to go, no more frozen food in the refer. The only tricky part is getting the clips to release so you can slide the plastic cover forward, but after a while they break off and it is easier to remove.

The round door on my ice chute broke off

  • Customer: Stanley from Avon IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 4 people found this instruction helpful
I ordered the ice dispenser and selenoid door kit, it was easy to repair because I only needed the door. As per the instructions I removed about seven screws and disconnected the power source to the dispenser unit, pulled the unit out
and replaced the door in the two slots. Plugged the power source back into the slot, put the screws back in, now it works like new.
Thank you PartSelect, I received the part in just a couple of days. I recommend your service to everyone. I saved myself a lot of money and will order again on any needed
parts in the future.

broken tray

  • Customer: Lou from san antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
Remember the bolt holding U piece is reverse screw off.

The ice maker stopped making ice.

  • Customer: Thomas from Cupertino CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.

Ice shoot door broke and would not open or close

  • Customer: Michael from Arlington VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Removed the drip tray and cover panel. Then removed shoot housing, replaced broken door and reassembled in reverse order. Easy as pie.

No water to icemaker

  • Customer: Philip from Mission Viejo CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 4 of 5 people found this instruction helpful
Easy to diagnose problem because there was water to the water dispenser but none to the newly installed icemaker. Originally did attempt to clean the solenoid but found the plunger assembly damaged.

New part arrived sooner than I thought it would. Takes about as much time to remove the lower vent cover as to replace the valve. Remove the electrical plug from the wall, valve off the main water supply, remove lower vent cover, disconnect the supply hose from refrigerator valve assembly, remove one hex head mounting screw and you have both water valves in your hands. Identify the valve the supplies water to the filter and the one that supplies water to the icemaker/water dispenser. Then confirm which plastic water supply line goes to the water dispenser and which goes to the icemaker. Hose diameters are different but it is good to know. Disconnect the plastic water supply lines from both the ice dispenser and the icemaker portions of the valve. Replacement solenoid valve does not have thread on type compression fittings. Snip about an inch off of each hose and then press into the appropriate valve orifice.

Making sure the plastic supply lines do not get crimped, remount the valve assembly, reattach the supply hose, valve on the water and check for leaks. No leaks, reinstall dust cover and plug the refrigerator back in.

Move the unit back in place and then take a long deserved beer out and have a celebratory toast for a job well done.

Freezer worked fine but the Refrig. wasn't getting cold

  • Customer: Lucy from Menifee CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 5 people found this instruction helpful
My husband first replaced the Defrost heater and the fridge still didn't stay cold. We had to defrost the freezer once a week and the fridge would stay cold for a few days, but after we replaced the Thermostat Assembly it worked GREAT! Thank you all for your comments and suggestions it saved us hundreds of dollars having to replace an, otherwise, perfectly fine fridge. Good luck to you if you have this problem, it was sooo fast and easy to replace these parts and totally worth the money.

Icemaker would not fill with water.

  • Customer: Linford from Cedarville NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 8 people found this instruction helpful
Removed screw under ice maker. Tilted ice maker up to remove unit from upper two screws. Disconnected plug at rear of freezer. Attached wiring harness, baler arm and cover from old to new ice maker. Reinstalled in reverse order. Had ice within one hour. Very easy fix.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 4 of 5 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

My old icemaker lost some of the nonstick surface and the ice didn't want to come out

  • Customer: Thomas from Ruth MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
I unhooked the wire harness from the ref. and took out three screws and pulled the old unit out. I than changed a few parts from the old icemaker to the new and reattached the new ice maker to the ref. and plugged the wire back in. everything is working fine. No problems. Also I was very happy with the ordering process. Thank you!!

Seal wouldn't seal on the freezer's right bottom. When you shut the refrigerator door with any force the freezer door would come open a tad.

  • Customer: Shannon from Chapin SC
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 4 of 5 people found this instruction helpful
Removed all 50 screws and replaced the seal. The door still comes open a tad but now it seals all the way. This was my first and last Maytag.
All Instructions for the JCD2389DES
76-90 of 754