Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
76-90 of 754
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The ice maker enclosure was broken

  • Customer: Pat from Clarkston MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
This was the easiest project of the Holidays. Literally saw the part was broken, went on-line and ordered the part and in a few days it arived at my door. Removed a few screws, unplugged the electrical connector and transfered the motor to the new part.

Saved me a few hundred dollars the repairman would have charged!

THANKS

Door parts separated, didn't seal or function

  • Customer: Derek from Leslie MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 4 of 4 people found this instruction helpful
Followed the directions included with the parts, which were exact and well illustrated. If you are comfortable working around circuit boards and electrical connectors (with the power OFF, please!), then you can do this repair. Why electronics on this repair? Because you have to unplug a board to get to the parts, and disconnect the connectors to the solenoid. But again, the directions were fabulous, and I'm almost looking forward to needing to use PartSelect again. Almost.

Automatic ice maker stopped delivering ice through the door dispenser

  • Customer: Michael from Vienna VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
The driver that turns the screw broke off the ice enclosure. I removed the side panel, removed one screw underneath the enclosure, unclipped the wire harness and removed the entire enclosure.

I did one unnecessary step and removed the magnet from the housing. Better to remove the entire housing, then transfer the motor and magnet to the new housing.

I noticed that others had problems unscrewing the drive unit (which you need to do to transfer it to the new housing.) I simply held the center hub with a pair of pliers, and gave the drive one tap with a hammer. Like the other reviews, note that it unscrews opposite way.

Reassembly was quicker and easier; just undo everything you did to get the housing out of the freezer.

lower left shelf support was broken

  • Customer: Michael from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 13 people found this instruction helpful
I removed all contents from the lower shelf. I, then removed both of the pull out drawers. Secondly, I removed the lower glass shelf and the glass support tray. At this point all four plastic shelf supports were accessible. I removed the inner screw from all four supports and replaced with four new shelf supports. Then reassembled in reverse order. Very easy to do!

Light switch rocker broke, disabling freezer internal light, water dispenser, and ice dispenser

  • Customer: Kenneth from Newton Grove NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 5 of 7 people found this instruction helpful
Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.

The ice maker stopped making ice.

  • Customer: Thomas from Cupertino CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.

Compressor running continually, and refrigerator too cold

  • Customer: Albert from Culver City CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
Maytag wide by side refrigerators tend to eat these parts about once a year, and this is my third assy so the replacement went very fast. When we used the Maytag warranty they replaced this part about 6 times, after they exchanged the refrigerator. No major disassembly is required, drop the plastic after removing a few screws, plug in the assy, and you are good to go, no more frozen food in the refer. The only tricky part is getting the clips to release so you can slide the plastic cover forward, but after a while they break off and it is easier to remove.

broken tray

  • Customer: Lou from san antonio TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 4 of 4 people found this instruction helpful
Remember the bolt holding U piece is reverse screw off.

The round door on my ice chute broke off

  • Customer: Stanley from Avon IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 4 people found this instruction helpful
I ordered the ice dispenser and selenoid door kit, it was easy to repair because I only needed the door. As per the instructions I removed about seven screws and disconnected the power source to the dispenser unit, pulled the unit out
and replaced the door in the two slots. Plugged the power source back into the slot, put the screws back in, now it works like new.
Thank you PartSelect, I received the part in just a couple of days. I recommend your service to everyone. I saved myself a lot of money and will order again on any needed
parts in the future.

The plastic ring that is the connection between the drive motor at the back of the freezer compartment to the auger in the ice bin shattered when my wife was dispensing crushed ice.

  • Customer: Larry from Anchorage AK
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Part selects cataglog for parts selection was very easy to use and the online service and delivery was great.
When I got the part, it was not apparent on how to remove the auger so that I could insert the new connector. There were about about 8 visible screws, with star drive heads that I fortunately had a screwdriver that fit, and I could not tell if I had to remove all of them or only a couple.
I ended up removing all, but still could not separate the dispenser portion which held the front of the auger from the back of the ice bin. I finally figured out that the dispenser door trip lever had to be disconnected and I almost lost it when I removed the metal clip that attached it to the outside of the ice bin when the spring loaded lever tried to unwind. I managed to hold it in place, separate the dispenser holding the auger from the rest of the ice bin and replace the connector. I them got the pieces back in place and was able to refasten the spring loaded lever and then replace the screws.
If the spring loaded lever had unloaded, it would have been tricky to try to replicate the amount of turns (load) on the spring tension.

Ice shoot door broke and would not open or close

  • Customer: Michael from Arlington VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Removed the drip tray and cover panel. Then removed shoot housing, replaced broken door and reassembled in reverse order. Easy as pie.

Freezer worked fine but the Refrig. wasn't getting cold

  • Customer: Lucy from Menifee CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 5 people found this instruction helpful
My husband first replaced the Defrost heater and the fridge still didn't stay cold. We had to defrost the freezer once a week and the fridge would stay cold for a few days, but after we replaced the Thermostat Assembly it worked GREAT! Thank you all for your comments and suggestions it saved us hundreds of dollars having to replace an, otherwise, perfectly fine fridge. Good luck to you if you have this problem, it was sooo fast and easy to replace these parts and totally worth the money.

Icemaker would not fill with water.

  • Customer: Linford from Cedarville NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 5 of 8 people found this instruction helpful
Removed screw under ice maker. Tilted ice maker up to remove unit from upper two screws. Disconnected plug at rear of freezer. Attached wiring harness, baler arm and cover from old to new ice maker. Reinstalled in reverse order. Had ice within one hour. Very easy fix.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 4 of 5 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

My old icemaker lost some of the nonstick surface and the ice didn't want to come out

  • Customer: Thomas from Ruth MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
I unhooked the wire harness from the ref. and took out three screws and pulled the old unit out. I than changed a few parts from the old icemaker to the new and reattached the new ice maker to the ref. and plugged the wire back in. everything is working fine. No problems. Also I was very happy with the ordering process. Thank you!!
All Instructions for the JCD2389DES
76-90 of 754