Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
751-765 of 790
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The ice tub corroded so the ice would stick.

  • Customer: Hal from Marathon FL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Couldn't believe how complicated this part is with heaters. It is used in at least a billion refrigerators and functions well. But I had to tear it all apart to adopt it. Got it all done and stayed awake all night for waiting for Ice. Nothing! Then a Erika moment! Turn the ice arm full switch off! Then Ice poured out every hour. Expecting many years of ice. Thanks for speedy delivery especially before Christmas..

new prob. ice dispencer door seal leaks

  • Customer: vern from lake placid FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
need instr. to repair

Ice maker not making ice

  • Customer: JOHN from SAINT PETERS MO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
First of all, I do not consider myself very handy. Most of my simple home repair projects include at least 2 trips to the local hardware store and take twice as long as they probably should. So if I can do this anyone can. For once, rather than just blindly throw new parts at a problem I did check the water pressure to the icemaker first and then even tested the icemaker with a multi-tester to determine what was wrong. I had $5.00 mulit-tester in my workbench but had never actually used it before, so I found step by step instructions on another website on how to test the motor and it turned out that one of the circuits in the main motor was in fact bad. Since the motor was around $80.00 dollars and the Whole unit that's inside your freezer is about $120.00 I decided it was best to just go ahead and replace the entire unit rather than just the motor. From what I saw online normally replacing an Ice maker is fairly simple. Remove 3 screws swap the prewired plug along with the metal arm then just reinstall it. Somehow whenever I try a home repair it's never that simple. First of all, our freezer is on the bottom so removing the screws holding the ice maker meant that I had to climb over, around and under the freezer shelves in order to get to the ice maker itself. Also one of the screws is not visible from the front so I had to hold a mirror in one hand while I tried loosening the screw with the other. Since the metal arm that turns off the ice maker is not included in the replacement it had to be moved over. Of course it was stuck, so it did take a little time to get it loose because I was being careful not to bend it and have to order another one. Finally installing the new icemaker meant once again that i was climbing over under and around the basket in the bottom level freezer. There is probably an easy way to remove the entire drawer but I couldn't find the release tabs so when just pulling harder on the drawer didn't work, I thought it best to just work around it. Still all in all, not a difficult job, just a little time consuming. The guy in the video did the swap in about 6 minutes, it took me about 45.

The ice maker was leaking into the holding container and had black chips of paint or plastic from the inside of the icemaker

  • Customer: Gerald from Waukesha WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Installation was really easy since the replacement part was identical to the OEM part. Removed the three mounting screws with a nut driver. This allows one to remove the icemaker from the wall and disconnect the wire harness plug from the icemaker. I never unplugged the harness from the rear wall of the refrigerator. Put the new icemaker in place, making sure to place the water fill tube in the proper hole. Plugged the wire harness into the new icemaker and tightened the three mounting screws. The icemaker worked perfectly from then on with clean ice cubes and no leaks.

ice maker quit making ice

  • Customer: denton from grinnell IA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Unplugged the refrigerator.Removed the nut on the front bottom side from the support bracket with a nut driver.Pull down and out the old icemaker but not clear out to remove the electrical connector reaching to the back . Re-used the old front cover and the wire support clips and the wire connector assembly.Also put the shut off wire on the new icemaker.Re-installed in reverse sequence and waited for ice cubes to be made.Make sure the water line coming in the back goes to the ice tray.

Ice maker had been leaking for several months and needed replaced

  • Customer: Joe from Leonard TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I took the old part out and put the new one in and it works like it should. I loosened two screws and took one screw out with nutdriver. then I used the old wiring harness, bail and cover to finish.

The ice maker had been dripping and than stopped making ice. I worked with it and got it to work again for a few days and than the same problem occured.

  • Customer: Kathleen from Waller TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on line first. I shut off the power to the refreigerator. I took the one screw out on the bottom of the ice-maker and pushed up on the ice maker. Than I disconnected the power harness inside the refrigerator. I took it out and changed out the harness from the old one to the new one and also the bar that dumps the ice. I reconnectected the harness to the back of the refrigerator, made sure that the water spout lined up correctly. Pushed the ice maker down on the screws and reconnected the screw that I had removed. Waited about 1 hour and had ice cubes. This was an easy process after watching the video.

Icemaker leaking water and creating ice jams in freezer

  • Customer: David from Houston TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Replaced icemaker by using total kit. Watched youtube video put on by partselect folks. Very easy to follow.

Ice maker leaking water dripping into the bin and freezing the dispensing unit

  • Customer: Richard from Port Orange FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I checked the part number and an exact replacement was ordered. The old unit was removed and what I failed to note was that the water supply hose for the new unit entered from the side. Further examination showed a small "break-out" piece at the rear of the unit. but I still had to do something about the hole in the side. I used a piece of metal tape to close off that hole, trimmed it to size, and installed the unit. It was really an easy install after I figured out what to do about the hole. Evidently, this unit is mounted on the side of the freezer compartment in some models. Reading the reports of others was a big help.

Old ice maker worked irratically and finally quit for good.

  • Customer: Richard from Peoria AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video and advice from the many others on this site and only have a few additional comments. First, the decorative cover on the front of the old unit is held on with two plastic teeth on the top and bottom of the cover. This was not at all apparent and it took me awhile to figure it out. I used a sharp knife to pry up the top edge until the teeth lost their grip on the metal notches in the old unit. Second, don't try to pull the cables out of the front of the old unit before removing that cover. It is held in with a plastic snap that must be depressed after the cover is removed. The video does a good job explaining how to remove the old metal arm and attach it to the new unit so that it will recognize the ice level in the bucket. Finally, don't bother looking around the web site for a button that enables you to add to these comments. You'll be contacted by email in a week or two for that.

We had water going to the Refrig but no Ice

  • Customer: Joel from Walnutport PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
First pulled the Ice tray out of the freezer, Pulled the cord for the power to the refrig. Removed 3-Srews with the nut driver and disconnected the Power Supply to the Ice maker. Removed it from the freezer and started to remove the Bail and install the bail in the new Ice maker. Remove the cover from the side of the old ice maker and install it on the new ice maker. Put it back in the Refrig and connected the power cord and installed the 3-screws and reinstalled the Ice Tray and 30 mins. later it started making ice. Thanks for the Youtube Video it helped a lot to take the pressure off of doing it your self.

Inoperative Icemaker

  • Customer: Earl from Belhaven NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed malfunctioning icemaker and discovered that inlet water line was frozen. Thawed line using hairdryer and problem resolved. Returned new icemaker to PartSelect they promptly credited my credit card account. Problem solved.

The ice maker stopped making ice & leaked

  • Customer: Robert from Sacramento AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I discovered that the water inlet was freezing, then the incoming water would run into the tray. I watched the video, then removed the ice maker. I discovered the the top two screwed just had to be loosened, not removed. I removed the bottom screw and move the ice maker to the side to disconnect the wiring harness. I found it to hard to disconnect. The pinch clips did not depress as they were supposed to, but the finally release. I did the replace without unplugging the refrigerator and it went fine. Took less than 15 minutes.

Old ice maker hanging up

  • Customer: Anthony from Mountain Home AR
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I removed and inspected the old unit and found the tray coating was flaking off. I ordered the new ice maker on line, One screw and rotate unit counter clockwise about 10 degrees unlocked it from the two snap in mounts. then unplugged the wire harness and it was free. Had to put the short wire harness on new unit, reverse removal steps and it is completed and working fine.

Water was dripping into ice bin as long as icemaker was activated (bar lowered)

  • Customer: Derek from Murphy TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Based on comments I read at this web site, I first ordered the water valve; that did not fix the problem. Replacing the icemaker did fix the problem. It was easy to replace. Contrary to the instructional video, I couldn't simply tilt out the icemaker at the bottom after removing the lower screww; I had to loosed the two top screws as well. The leak was caused the coating on the icemaker being cracked and peeling.
All Instructions for the JCD2389DES
751-765 of 790