Quick Question!

Have you ever purchased from PartSelect.com before?

Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
751-765 of 794
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

ice maker not making ice

  • Customer: George from Sedona, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I watched the video which gave me confidence that I could do the repair which I did in very little time. One thing to emphasize though: When you remove the vertical wire connector from the back of the freezer compartment, remember which color wire is on the top. I needed to watch the repair video a second time to be able to make that determination. Probably the repair video should have mentioned keeping track of that connector regarding the re-connection of it because it could also connect when turned 180 degrees.

Ice Maker wouldn't make Ice

  • Customer: Michael from Ventura, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I watched a youtube video and completed the repair in less than an hour from start to finish and save myself a service charge. It was fairly easy, the only problem was that it was a bottom freezer and getting to the ice maker was harder than if it was a side by side or top freezer.

Leaking icemaker

  • Customer: Annette from Peoria, IL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I used the video on your website. It made me feel very satisfied that I was able to do it myself!

Ice maker did not work any more.

  • Customer: Mustafa from Philadelphia, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I unplugged the fridge. Then I removed the ice bucket. Then I removed the ice maker using a 3/4 socket to separate the connections and then used a small screwdriver to separate whatever connections were left. Then I installed the new ice maker and checked its level. Everything now works fine.

Ice Dispenser drive ring was broken

  • Customer: Donald from Highland, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.

no ice ,dead ice maker

  • Customer: brett from chicago, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
turned off freezer unplugged ice maker ,unscrewed 3 screws, removed ice maker,wiring harness and wire that goes up and down to control ice maker. installed all in reverse put back in and turned on waited and waited no ice ,theres a little control valve that let's the water in as well that was shot as well had to go get one at a local shop fairly interchangable just pull the other out and take with you,or just order one with your ice maker if you have the fridge out you might as well change it as it's just as old as the ice maker as well .everything pumping well,like never before, tons of ice all the time also put in filter on the water line as well really good tasteing ice now.

light socket in fridge corroded, kills light bulbs

  • Customer: Lynn from Phoenix, AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
The old light fixture and socket were easily removed. This was done with the power connected, but I already knew the switch didn't need to be handled. The solderless connectors are all insulated, so I just had to be careful. The new socket would not accept the connector for the "hot" (red) wire in the fridge, due to a design change. This is, of course, why you furnished a loose 3/16 inch crimpon connector. Rather than cutting the red wire (remember, the power is still connected), I obtained an insulated 3/16 connector of the opposite gender, and a short piece of red-insulated wire from an old fluorescent tube ballast, and made a jumper. The connector I provided (male) did not fit tightly in the original fridge connector, so I put a layer of resin-core solder on my male connector. You need tight connections. If the solder layer is too thick, it's easy to file down. Make sure to heat the solder sufficiently that the solidified solder is shiny and not dull gray. I used a 100-watt gun. 20 watts would probably work too. DO NOT USE ACID-CORE SOLDER OR FLUX ON ELECTRICAL WORK! I knew the switch was good, because I had checked for voltage at the socket terminals using my voltmeter, before I ordered the socket. It read 120 volts every time the door switch was open, and zero volts every time the door switch was pushed closed. A simple voltage tester would work here, too. Be very careful if you do this test or this repair with the power connected to the fridge; there is considerable potential to find yourself touching 120 volts with one hand while your other hand is touching a perfect "ground". There doesn't seem to be any choice if you want to test the switch. You do have a choice with the socket replacement - - the jumper described above. If you're not going to use the jumper approach, cut the power! If you are going to make a jumper and are not comfortable working on a "live" circuit, cut the power.

Replace Ice Maker

  • Customer: Terri from Manhattan Beach, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The fix was relatively easy but I could not get 2 of the screws removed. They were in very tight and I didn't have the right tools. Also, in the Amana refridgerator, they are in a "difficult to get at" location. I called my plumber friend and he helped me. Once the screws were out, the rest of the job went very smoothly as others have described. We took out the bad icemaker and reconnected the new one to the existing harness. I had ice in an about an hour. Thanks so much, PartSelect. The delivery was quick and the install was as many described on your website. You provide a wonderful service for the "do it yourselfer". Terri

Ice maker would stop dispensing ice,shaft would stall.

  • Customer: David from Antelope, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Checked the ice tray and could only find the drive ring had some breaks in the plastic. Actually did not see why this would stop the auger from turning and dispensing ice. However this was the only thing I could find wrong with the unit. I pulled the tray, removed 6 screws (star tip heads) pulled the auger forward and replaced the drive wheel, put the unit back together and its been working fine ever since.

freezer side frozen , refrigerator side to hot

  • Customer: shirley from columbus, OH
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
first called made appointment for a repair person to come to house , never showed or called , called them again waited all day again no show no call, then got on line to partselect, started describing the problem and order the parts watch the repair video and all done working great thanks to partselect ,ps,saved a lot of money

The ice tub corroded so the ice would stick.

  • Customer: Hal from Marathon, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Couldn't believe how complicated this part is with heaters. It is used in at least a billion refrigerators and functions well. But I had to tear it all apart to adopt it. Got it all done and stayed awake all night for waiting for Ice. Nothing! Then a Erika moment! Turn the ice arm full switch off! Then Ice poured out every hour. Expecting many years of ice. Thanks for speedy delivery especially before Christmas..

new prob. ice dispencer door seal leaks

  • Customer: vern from lake placid, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
need instr. to repair

Door was'nt closing

  • Customer: michael from clarence center, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Getting a new lower hinge pin, fixed the problem.

Ice maker was dripping water in two different area's

  • Customer: Michael from Maplewood, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
The repair was a lot easier than I thought. I first ordered the ice-maker part from PartSelect. Followed the instructions from the how-to video and I was done within 30 minutes. Unplugged the fridge, took out the two 1/4" nut screws holding up the ice-maker, disconnected the wiring harness and then re-attached the new ice-maker in reverse order. Had to use some of the parts from the old ice-maker, like the cover, ice wire (the wire that moves up and down, letting you know when the ice box was full or starts the ice-making process) The whole process along the PartSelect video made it easy.

follow the video that PartSelect has online

  • Customer: Rich from Wickenburg, AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Watch the video and then do the repair.
All Instructions for the JCD2389DES
751-765 of 794