Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
751-765 of 790
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The white flange broke off

  • Customer: Gene from Danbury CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video exactly

Freezer & Fridge warming - compressor and fan running slow ( low voltage)

  • Customer: Craig from East Fairfield VT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Had replaced Adaptive Defrost board 3 months earlier so thought something may have been wrong with defrost again. Checked coils in freezer and they were not iced up. Pulled fridge out to get at back. Removed lower panel using nut driver. Noticed compressor fan was running and compressor was too yet fan was not running very fast. Unplugged fridge and checked wires going to compressor. Pulled orange wire off and noticed spade terminal was blackened. Pulled remaining wires off (blue & white) to check for more burn marks. Those were ok. While pulling off wires the starter/overload relay started coming off from the compressor. Pulled it completely off. Noticed the spade lug terminal for the orange wire was burned. Pulled assembly apart and found the contacts and plastic inside of casing were very burnt. Ordered new unit and requested overnite delivery. Needed a fix fast. Fortunately for us my Dad had 2 refrigerators partially used at his house so we moved everything down to his place. Thats the part that sucks the most. New part was not exact replacement but works ok. Overload relay (1 connector) goes on the bottom pin of the compressor first. After that is on you put the 2 connector starter relay on. It helps keep the overload circuit in place given its a separate part unlike the orignal part being all 1 unit. I also had to clip the terminal ends off from the orange wire and crimp a new end on given the plastic was burned and metal connector was black. No sense in using it as it would start out with a bad connection and likely burn up again. I even flowed a little solder on the crimp/wire as well to make sure I had good contact. Once all wires were plugged back onto the starter/overload relay I plugged fridge in. At first I thought it didn't fix it as the fan nor compressor turned on. However, after a few minutes compressor and fan both started up and have been running since. Looking back, the smell that we had of burned plastic the nite before must have been this part on the compressor. Unfortunately we couldn't figure out where the smell had come from. About 15hrs later was when we noticed the water dripping out of the freezer. Also, the slow running fan and the fact that the compressor was running likely meant both were running under low voltage conditions given the burned up contacts and wire that I had. Always easy to look back to see why things were doing what they were once you figure out what caused it. Freezer and fridge have been running great now for better than a week. One side note - On my old adaptive defrost board that I replaced 3 months prior, I found a bad capacitor on it so for $2 I think I have a repaired adaptive defrost board now too as a spare. :) If you are curious like me and you want to try to repair an adaptive defrost board, check out capcitor C2. Its suppose to be a 22uf 50v. The one on my bad board measured open. Another spare part I obtained from my starter/overload relay repair was the overload circuit. On the orignal part it was all part of 1 unit but when you take it apart it too is really 2 separate parts in 1 molded case. In fact, I used the original overload circuit with the new starter relay so I have a spare overload circuit for the fridge too.

Door was'nt closing

  • Customer: michael from clarence center NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Getting a new lower hinge pin, fixed the problem.

ice & water would not shut off

  • Customer: Joseph from Colonial Heights VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
The video was my salvation it got me started & written directions supported the video--The pictures that came with the directions were not very good (it looked liked they were zeroxed many times & the clarity was not very good)--The parts arrived very QUICKLY & the video was perfect--YOU GUYS DONE GOOD!!!--THANK YOU

Broken ice bin drive ring

  • Customer: James from Lincoln NE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Easy disassemble removing screws to separate front of ice bin.Be sure to note how metal rod is attached to rear of ice bin. Installed drive ring and reattached face (front) of ice bin in about 15 minutes.

Ice Dispenser drive ring was broken

  • Customer: Donald from Highland CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.

Ice maker would stop dispensing ice,shaft would stall.

  • Customer: David from Antelope CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Checked the ice tray and could only find the drive ring had some breaks in the plastic. Actually did not see why this would stop the auger from turning and dispensing ice. However this was the only thing I could find wrong with the unit. I pulled the tray, removed 6 screws (star tip heads) pulled the auger forward and replaced the drive wheel, put the unit back together and its been working fine ever since.

Light bulb shield melted, bulb fused to receptacle

  • Customer: Victoria from Carlsbad CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Since a shelf support peg snapped off several years prior (!) it looks like the shelf rested on the light bulb shield and pressed it too close to the bulb. Hence, warped shield and bulb somehow melted the plastic around the receptacle. I couldn't change out the bulb. So I ordered the replacement receptable and shield and installed a cool LED light (why should we have heat-generating incandescent bulbs in our fridges? Now I just have to remember to take my precious LED bulb with me when I move, haha!). Since LED's have a wider base, I had to score the collar area in the receptacle to allow it to expand around the wide base of the new bulb. The receptacle plastic is quite soft and was easy to score with a kitchen knife. That was the hardest part, there was only one hex screw to take out. The new parts don't come with a screw, by the way, so save your old one! Thanks Partselect for being the premium parts and repair video hotspot on the internet!

FRIDGE DOOR WAS NOT SEALING PROPERLY

  • Customer: Aaron from Farmington Hills MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
I REMOVED THREE SCREWS FROM TOP HINGE.LIFTED DOOR OFF BOTTOM HINGE AND SET DOOR ON A FLAT SURFACE. REPLACED PART AND SET DOOR BACK IN PLACE.PUT SCREWS BACK AND DOOR FIT TIGHT AGAIN.

Basket of freezer opened when freezer door closed causing brackets to break off when freezer door opened again

  • Customer: Marie from Waukesha WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
bought new brackets and snapped on to sides of door basket and snapped back into the door of freezer. No tools required.

The foam seal on the ice door deteriorated

  • Customer: Dennis from Kansas ity MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The original ice door was deteriorated because of age (12 yrs). This caused humid outside air to enter the ice chute and resulted in a buildup of ice in and around the chute. Ice coming out of the reservoir was impeded and got stuck constantly in the chute. I ordered a new ice door kit and it installed easily. Then I noticed the ice door actuator pad was worn so I ordered that. things are working better now. One thing I learned, If you are replacing parts in a component of a 12 year old refrigerator, replace everything in that component at the same time. Otherwise you will order three different times and pay the shipping fee three times. You learn by experience. PartsSelect was very prompt in sending the parts that I needed. The schematics on the website made it very easy to order what I needed. I just should have ordered everything at once. Next time I will know better. Thanks for what you do.

Ice maker not producing ice & ice door not closing

  • Customer: Dennis from Churchville PA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After receiving the parts to repair the ice door, I replaced the solenoid and new chute door without problem. Then a problem I had been experiencing for well over a year, re-emerged. No Ice! I realized the icemaker was old, over 12 years and that the Teflon within the wells as well as the contacts for the timer were well worn. The ease of finding parts and the instructions provided by PartSelect, (written, video and users), I would attempt the replacement of the Ice Maker. When I examined the Freezer, I also identified that the Ice Maker shelf and enclosure (where the auger that drives the ice) was broken and barely hanging in place. I quickly identified the additional parts and ordered them. The total repair took about 60 minutes. and was treated to the sound of ice dropping into the bin by early evening. I am very pleased with the service, the quality of the products and the helpful hints from fellow users. I have added PartSelect to my IE favorites and it will be my first stop when I need repairs for any of my appliances.

My ice chute dispenser door quit opening and closing properly

  • Customer: joseph from McCook NE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced the door kit, solenoid and return spring. The old door was worn out and was no longer attached to the return spring. The repair was very simple and the instruction kit sent with the replacement parts was extremely informative and helpful. This repair took less then five minutes.

Temp in the refrig side was too high. Freezer OK

  • Customer: James from Sacramento CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I unpluged the refrig, removed the shelves and the back panel on the freezer side of the unit. This exposed the fan motor and fan blade. I removed two screws holding the fan unit in place, unpluged the wires connecting the fan unit to power, and then removed two other screws securing the fan motor to the bracket. I removed the fan motor blade from the old unit and installed it on the new fam motor. I replaced the fan unit into the bracket, pluged the wires back into the fan motor and secured the motor to the refrig. Replaced the back panel and shelves, pluged the refrig into the wall.....easy.

The shut off for the water dispenser would not shut off when switch was released

  • Customer: Doug from Berkeley Springs WV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I had to do this repair three years ago and found that the instructions provided by PartSelect were perfect. The video links provided this time on how to disassemble, do repair, and reassemble were extremely helpful. I followed those instructions and completed the job in less than one-half hour. The water now shuts down as it should. I really cannot add to the helpful write-ups by other customers. Thanks
All Instructions for the JCD2389DES
751-765 of 790