Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
751-765 of 794
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broken fan blade

  • Customer: David from Ceres CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
unplug refrigerator, take backing off with nut driver. Pull old blade off and put new blade on. Put backing back on and plug in.

Two problems- auger motor and ice bucket rack

  • Customer: John from Greenville SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Had to replace ice bucket rack because auger motor broke the plastic backing and also the auger motor because shaft was bent on old auger motor. Just followed directions on web site to do repair.

BROKEN ICE MAKER MOTOR FROM PLASTIC ICE TRAY

  • Customer: Jim from Washington MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Given that the augur motor had broken away from the ice tray, removal of the ice tray was simple. Simply remove one screw and slide the tray up and out. Removal of the motor was simple by squeezing the top and bottom of the wire harness plug located on the back of the freezer compartment wall, although it was by feel. The real problem came with trying to remove the augur from the motor shaft (it has a left hand tread) It is on tight and while trying to remove it – I stripped the threads on the motor shaft and couldn’t get the augur off. That’s when the cussing started. No easy fix for this so in addition to the ice tray, I had to order a new ice Bucket Auger Drive Motor Kit (which included the augur for the end of the motor shaft).
Once all the parts arrived, and I had the motor and solenoid assembled and mounted to the back of the tray, the hardest part was plugging the motor back into the plug on the back of the freezer wall- you’ll be doing this by feel (which is a poor design). One suggestion, take a picture of the wire connections between the motor and solenoid – just to be on the safe side – before taking it all apart.

ice maker not working.

  • Customer: Amy from Caledonia MI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
ordered this part first thinking it was the water line issue. we fixed it and it was not that hard but it did not solve the problem. We ended up ordering the icemaker part and installed it and it works fine now. I should have ordered the inside part first and then the valve but it is new now.

Plastic tip broke off the insulated flap. Would not seal against icemaker.

  • Customer: William from Heath OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Removed two screws from face plate then nudged plate up until it cleared the two top screws. Removed three screws holding the actual kit in place. Gently pulled the unit forward and pulled the water tube out from above the kit, then disconnected the wires connecting the unit. At this time the unit is separated from the refrigerator and you can disconnect the solenoid to remove it. The plunger in the solenoid was a little different from the old one as it connects to the insulator flap bar but Partselect has made a good/easy modification for replacement. Before installation I recommend lubricating the plastic actuator switch. Reverse the procedures you used to access the unit. Very easy.

The door to the ice dispenser broke off

  • Customer: Cristine from Ofallon MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
When calling to see what the repair would cost my prices ranged from 250.00 to 175.00 with parts and labor. But I decided to tackle this project myself after watching the installation video. My parts arrived quickly and I watched the video had my repair completed within 30min and saved myself over 100.00 dollars. Thank you PartSelect!! The step by step instructions made this project a breeze.

ice and water would not dispense

  • Customer: john from fort wayne IN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Ordered solenoid, watched video, replaced solenoid, works great.

The white flange broke off

  • Customer: Gene from Danbury CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video exactly

Freezer & Fridge warming - compressor and fan running slow ( low voltage)

  • Customer: Craig from East Fairfield VT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Had replaced Adaptive Defrost board 3 months earlier so thought something may have been wrong with defrost again. Checked coils in freezer and they were not iced up. Pulled fridge out to get at back. Removed lower panel using nut driver. Noticed compressor fan was running and compressor was too yet fan was not running very fast. Unplugged fridge and checked wires going to compressor. Pulled orange wire off and noticed spade terminal was blackened. Pulled remaining wires off (blue & white) to check for more burn marks. Those were ok. While pulling off wires the starter/overload relay started coming off from the compressor. Pulled it completely off. Noticed the spade lug terminal for the orange wire was burned. Pulled assembly apart and found the contacts and plastic inside of casing were very burnt. Ordered new unit and requested overnite delivery. Needed a fix fast. Fortunately for us my Dad had 2 refrigerators partially used at his house so we moved everything down to his place. Thats the part that sucks the most. New part was not exact replacement but works ok. Overload relay (1 connector) goes on the bottom pin of the compressor first. After that is on you put the 2 connector starter relay on. It helps keep the overload circuit in place given its a separate part unlike the orignal part being all 1 unit. I also had to clip the terminal ends off from the orange wire and crimp a new end on given the plastic was burned and metal connector was black. No sense in using it as it would start out with a bad connection and likely burn up again. I even flowed a little solder on the crimp/wire as well to make sure I had good contact. Once all wires were plugged back onto the starter/overload relay I plugged fridge in. At first I thought it didn't fix it as the fan nor compressor turned on. However, after a few minutes compressor and fan both started up and have been running since. Looking back, the smell that we had of burned plastic the nite before must have been this part on the compressor. Unfortunately we couldn't figure out where the smell had come from. About 15hrs later was when we noticed the water dripping out of the freezer. Also, the slow running fan and the fact that the compressor was running likely meant both were running under low voltage conditions given the burned up contacts and wire that I had. Always easy to look back to see why things were doing what they were once you figure out what caused it. Freezer and fridge have been running great now for better than a week. One side note - On my old adaptive defrost board that I replaced 3 months prior, I found a bad capacitor on it so for $2 I think I have a repaired adaptive defrost board now too as a spare. :) If you are curious like me and you want to try to repair an adaptive defrost board, check out capcitor C2. Its suppose to be a 22uf 50v. The one on my bad board measured open. Another spare part I obtained from my starter/overload relay repair was the overload circuit. On the orignal part it was all part of 1 unit but when you take it apart it too is really 2 separate parts in 1 molded case. In fact, I used the original overload circuit with the new starter relay so I have a spare overload circuit for the fridge too.

Door was'nt closing

  • Customer: michael from clarence center NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Getting a new lower hinge pin, fixed the problem.

Ice Dispenser drive ring was broken

  • Customer: Donald from Highland CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.

Ice maker would stop dispensing ice,shaft would stall.

  • Customer: David from Antelope CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Checked the ice tray and could only find the drive ring had some breaks in the plastic. Actually did not see why this would stop the auger from turning and dispensing ice. However this was the only thing I could find wrong with the unit. I pulled the tray, removed 6 screws (star tip heads) pulled the auger forward and replaced the drive wheel, put the unit back together and its been working fine ever since.

ice & water would not shut off

  • Customer: Joseph from Colonial Heights VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
The video was my salvation it got me started & written directions supported the video--The pictures that came with the directions were not very good (it looked liked they were zeroxed many times & the clarity was not very good)--The parts arrived very QUICKLY & the video was perfect--YOU GUYS DONE GOOD!!!--THANK YOU

Broken ice bin drive ring

  • Customer: James from Lincoln NE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Easy disassemble removing screws to separate front of ice bin.Be sure to note how metal rod is attached to rear of ice bin. Installed drive ring and reattached face (front) of ice bin in about 15 minutes.

Light bulb shield melted, bulb fused to receptacle

  • Customer: Victoria from Carlsbad CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Since a shelf support peg snapped off several years prior (!) it looks like the shelf rested on the light bulb shield and pressed it too close to the bulb. Hence, warped shield and bulb somehow melted the plastic around the receptacle. I couldn't change out the bulb. So I ordered the replacement receptable and shield and installed a cool LED light (why should we have heat-generating incandescent bulbs in our fridges? Now I just have to remember to take my precious LED bulb with me when I move, haha!). Since LED's have a wider base, I had to score the collar area in the receptacle to allow it to expand around the wide base of the new bulb. The receptacle plastic is quite soft and was easy to score with a kitchen knife. That was the hardest part, there was only one hex screw to take out. The new parts don't come with a screw, by the way, so save your old one! Thanks Partselect for being the premium parts and repair video hotspot on the internet!
All Instructions for the JCD2389DES
751-765 of 794