Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
61-75 of 754
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Ice bucket auger yoke was stripped out and turned freely

  • Customer: James from Pineville LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!

Ice maker over flowing

  • Customer: ben from manhattan KS
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 6 of 7 people found this instruction helpful
My ice maker was overflowing and i realized that it was the water valve that needed replaced. unscrewed 1 nut, unhooked 3 water lines, unhooked electrical components and re-installed in reverse order. took about 10-15 mins.

Needed to replace filter

  • Customer: Phyllis from University Place WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 7 people found this instruction helpful
1/4 turn of old filter. it popped out. Inserted new filter, 1/4 turn and it clicked in. Piece of cake. I'm a freakin' genius.

Ice maker not dispensing ice

  • Customer: Travis from Westchester CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 6 of 7 people found this instruction helpful
Removed about 6 screws. Replaced the solenoid and door kit. Replaced the screws. These parts were easy to replace. They were also super easy to identify and order from the site. I received them two days after I placed my order.
Thanks partselect.com!

replace water filter

  • Customer: Richard from Williamsburg VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 11 people found this instruction helpful
Unscrewed old filter and screwed in new filter.

Ice maker leaked water

  • Customer: Robert from Pennsylvania Furnace PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 7 of 11 people found this instruction helpful
Overall, replacing the ice maker wasn't too bad but it wasn't nearly as easy for me as it seems to have been for some. In my case, the fridge was an Amana and the ice maker was mounted in such a way that disconnecting the power connector was difficult. The ice maker had to be completely dismounted before any access to the power connector was even possible. The short power cables made it very difficult to get the ice maker into a position where I had a good view of the power connector enabling me to see how to release it. The only other challenge was the cup that the water line goes into. The replacement ice maker did not come with the right cup - the instructions said to replace the provided one with the old one. No instructions for this procedure were provided and it looked to me like it might involve significant disassembly, something I wanted to avoid for fear of breaking a plastic part on the new ice maker (something I had already done when disassembling the old ice maker). So instead of replacing the cup, I modified the new one to match the old one. This involved removing a cutout on one side and covering a hole on the other. Installation of the new ice maker went fine and the water leak problem was fixed.

not cold enough refrig. side

  • Customer: Ross from River Grove IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 5 people found this instruction helpful
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross

The Shaft of the Auger Drive Motor Became Stripped

  • Customer: Anthony from Amenia ND
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 11 people found this instruction helpful
I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.

Fridge stopped cooling, freezer still cold... Saved $250+

  • Customer: Cory from Birnamwood WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 5 people found this instruction helpful
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.

No water to icemaker

  • Customer: Philip from Mission Viejo CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 5 of 6 people found this instruction helpful
Easy to diagnose problem because there was water to the water dispenser but none to the newly installed icemaker. Originally did attempt to clean the solenoid but found the plunger assembly damaged.

New part arrived sooner than I thought it would. Takes about as much time to remove the lower vent cover as to replace the valve. Remove the electrical plug from the wall, valve off the main water supply, remove lower vent cover, disconnect the supply hose from refrigerator valve assembly, remove one hex head mounting screw and you have both water valves in your hands. Identify the valve the supplies water to the filter and the one that supplies water to the icemaker/water dispenser. Then confirm which plastic water supply line goes to the water dispenser and which goes to the icemaker. Hose diameters are different but it is good to know. Disconnect the plastic water supply lines from both the ice dispenser and the icemaker portions of the valve. Replacement solenoid valve does not have thread on type compression fittings. Snip about an inch off of each hose and then press into the appropriate valve orifice.

Making sure the plastic supply lines do not get crimped, remount the valve assembly, reattach the supply hose, valve on the water and check for leaks. No leaks, reinstall dust cover and plug the refrigerator back in.

Move the unit back in place and then take a long deserved beer out and have a celebratory toast for a job well done.

Water dispenser fails to shut off

  • Customer: Lance from Santa Fe NM
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 5 of 6 people found this instruction helpful
Upon careful inspection, I found that the dispenser also would occasionally fail to shut off when dispensing whole or crushed ice, which led me to think that the problem was in the dispenser actuator rather than in the water solenoid or fountain switch control board. To inspect the actuator mechanism, I shut off power to the refrigerator, removed the escutcheon mounting screws, the escutcheon, the cable from the fountain switch control board, and finally the fountain bracket assembly. There was a small amount of hard water scale on the back of the actuator pad, but no groove in the plastic part of the pad that actuates the switch. I replaced the pad and switch (1 screw) and reassembled the dispenser. The dispenser no longer sticks and shuts off normally.

ice maker chute door not working

  • Customer: DOUGLAS from MILFORD PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 6 people found this instruction helpful
removed outside water spill tray and removed exterior cover & interior cover exposing the door arm and solenoid. replaced with new parts including spring. Elontronics have a plug which is easy to disconnecct. & reconnect
old solenoid head would not have fit new door arm
and vice versa.
I strongly suggest using the kit.
A Torx type screw driver is required for all screws
on the Jenn-Air

Water dispenser and ice maker wouldn't work (bought the fridge u$ed)

  • Customer: Ronald from Gainesville VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 5 of 7 people found this instruction helpful
I bought the following parts:

PS109042 Double Outlet Water Valve
PS46363 Dual Outlet Water Valve Kit

When I bought the fridge, the part that PS109042 replaces was cracked and leaking water badly. When I ordered the replacement part, I got confused and ordered PS46363 by mistake. The original parts look similar even when side by side, but the replacement parts are revised drastically.

PS46363 is for the line that is between the water source and the water filter. The original lines from the filter are split (the original part has two inlets) and pipe to one inlet. You'll have to cut your hose right before it forks. The directions that come with the part are very straight-forward.

PS109042 actually distributes the filtered water to the water dispenser and icemaker. The old part had plastic fittings that held the water hosing to the part. The new part has no plastic fittings, yet holds the hosing to the part tightly. The directions that come with the part are very short and concise.

I also replaced the factory water filter with a Brita replacement (they are cheaper and I've used Brita filters before...they are solid).

All in all, I spent less than $100 on fixing a $500 used fridge that works as good as new. My wife was initially doubtful but fairly satisfied with the cost of the parts and the simplicity of installing them.

didn't eject icecubes

  • Customer: Ronald from Marion IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
R & R Icemaker Assembly. Took out 3 screws and unpluged Icemaker & replaced with new part. very easy and the service from PartSelect was fantastic.
Very Satisfied,
Ron Martin

Ice maker just stopped making ice

  • Customer: Thomas from Valencia PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
This was the third icemaker replaced since January 1999. Improvement need to be made in the design of the icemaker so that more than 2-3 years of life is available.
The most difficult part was disconnecting the power plug in the back of the icemaker. You must squeeze the upper and lower tabs together and pull out at the same time to disconnect. Once this is done, take out one nut head screw, lift up on the icemaker and remove from the hanger. Be careful that you don't break the plastic tabs on the hangers. Replace new icemaker in reverse, feed water supply where it must go in the back, resnap onto hangers, replace the nut head screw and snap in the power plug. It took about 2 hours before the icemaker began making ice. It has been working fine ever since. PS. I saved about $200.00 over having a repairman come in and replace the unit.
All Instructions for the JCD2389DES
61-75 of 754