Quick Question!

Have you ever purchased from PartSelect.com before?

Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
61-75 of 794
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Ice maker over flowing

  • Customer: ben from manhattan, KS
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 9 of 12 people found this instruction helpful
My ice maker was overflowing and i realized that it was the water valve that needed replaced. unscrewed 1 nut, unhooked 3 water lines, unhooked electrical components and re-installed in reverse order. took about 10-15 mins.

Ice maker not dispensing ice

  • Customer: Travis from Westchester, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 8 of 10 people found this instruction helpful
Removed about 6 screws. Replaced the solenoid and door kit. Replaced the screws. These parts were easy to replace. They were also super easy to identify and order from the site. I received them two days after I placed my order.
Thanks partselect.com!

Ice bucket auger yoke was stripped out and turned freely

  • Customer: James from Pineville, LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 7 people found this instruction helpful
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!

Auger motor broke off of ice maker enclosuer

  • Customer: Carl from Gurnee, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 11 people found this instruction helpful
Very easy to remove one screw holding the enclosuer, then unplug the wire harness, remove 4 screws holding the solinoid, and the 4 screws holding the auger motor. The hardest part was removing the auger from the shaft of the motor. this took most of the time. reassembly went very fast.

Freezer worked fine but the Refrig. wasn't getting cold

  • Customer: Lucy from Menifee, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 8 people found this instruction helpful
My husband first replaced the Defrost heater and the fridge still didn't stay cold. We had to defrost the freezer once a week and the fridge would stay cold for a few days, but after we replaced the Thermostat Assembly it worked GREAT! Thank you all for your comments and suggestions it saved us hundreds of dollars having to replace an, otherwise, perfectly fine fridge. Good luck to you if you have this problem, it was sooo fast and easy to replace these parts and totally worth the money.

lower left shelf support was broken

  • Customer: Michael from Torrance, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 14 of 29 people found this instruction helpful
I removed all contents from the lower shelf. I, then removed both of the pull out drawers. Secondly, I removed the lower glass shelf and the glass support tray. At this point all four plastic shelf supports were accessible. I removed the inner screw from all four supports and replaced with four new shelf supports. Then reassembled in reverse order. Very easy to do!

Broken (froze) ice maker water valve.

  • Customer: richard from Little Suamico, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 8 of 11 people found this instruction helpful
1. Turn off fridge and Pull plug from wall.
1a. Turn OFF water supply!
2. Remove rear dust cover to gain access to water valve.
3. Mark power connectors(red/green) attached to water valve before removing them. Remove connectors.
4. Remove supply line from old valve.
5. loosen mounting screw holding old valve in place.
6. remove valve.
7. disconnect two plastic water lines from valve.
8. Cut 1/2 inch off the end of each plastic line to get to un-streached line. Make sure you have enough line to still reach valve!
9. Insert plastic lines FIRMLY into outlets of NEW VALVE to lock in place. outlets are different sizes so you can't reverse them!
10. Install new valve and tighten mounting screw.
11. replace/tighten supply line to new valve.
13. Replace dust cover!
14. Plug in, Turn on fridge.
15. Turn on water supply, bleed air out by drawing a glass of water at door, and check for leaks!
All Done!

Water dispenser fails to shut off

  • Customer: Lance from Santa Fe, NM
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 8 people found this instruction helpful
Upon careful inspection, I found that the dispenser also would occasionally fail to shut off when dispensing whole or crushed ice, which led me to think that the problem was in the dispenser actuator rather than in the water solenoid or fountain switch control board. To inspect the actuator mechanism, I shut off power to the refrigerator, removed the escutcheon mounting screws, the escutcheon, the cable from the fountain switch control board, and finally the fountain bracket assembly. There was a small amount of hard water scale on the back of the actuator pad, but no groove in the plastic part of the pad that actuates the switch. I replaced the pad and switch (1 screw) and reassembled the dispenser. The dispenser no longer sticks and shuts off normally.

Broken cup water fill on ice maker

  • Customer: Matthew from Aurora, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 9 people found this instruction helpful
I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt

Icemaker was giving crushed ice only

  • Customer: Bill from Flowery Branch, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 7 of 9 people found this instruction helpful
First I rolled the fridge out and unplugged the power cord. I then removed the ice bin. There was one screw to the left under the ice bin rack holding it in. After removing that screw, I could pull the rack out far enough to disconnect the electrical connector. You have to squeeze the wings b-4 you can pull the connector loose. I put the rack on the countertop, removed two screws and the solenoid with plunger came out. I replaced the old solenoid, put everything back together, and realized I probably just saved myself $300. My Wife thinks I'm a Hero again. It works fine now.

refrigerator would not cool but freezer worked fine

  • Customer: sylvia from dawsonville, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
I removed the plastic housing inside the top of the rerigerator. Next I removed one hex head screw on the right side that screwed into the back wall using a 1/4 inch nut driver and I removed four hex head screws that screwed up through the temperature control unit into the top. There were two phillips head screws that had to be loosened, but not removed, that also scewed up through the assembly. After the hex head screws were removed, the whole assembly pulls out about an inch then drops down. Once it's down you can remove the adaptive defrost circuit board in the right rear corner of the unit. It's fixed! Thanks

Water dispenser not flowing properly and ice cubes were hollow.

  • Customer: Darren from Saint Jacob, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 9 people found this instruction helpful
I removed the water filter located in the refrigerator and replaced it with the bypass plug. The ice cubes and the water dispenser work properly . I am pleased with the outcome especially the price was only $15 and less than 5 minutes of my time. Maytag recommends replacing the water filter every six months at $40 a filter. One can see how this will add up in time. Eventually I am installing an after market water filter in line prior to the refrigerator.

No ice

  • Customer: Jon from Boise, ID
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 12 people found this instruction helpful
1 screw remove assembly. Unplug cable harness and remove old cover and wire arm. Replace cover and wire arm and attach wire harness on assembly end. Re attach using screw removed in first step. Plug in wire harness. Making ice within 30 minutes.

Valve Leaking

  • Customer: Betsy from Zimmerman, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench set
  • 6 of 6 people found this instruction helpful
The valve on the frig cracked when the frig was in freezing temps during a move.
The part was slightly different than the picture on the parts website due to a design change that eliminated the Y in the water line created only one connection on the valve where there used to be two. I found this out reading on other websites.
This design change also resulted in a part number change, but because this website had such good pics and views, I was able to determine the part was right. We received the part within 3 days and installation was easy. We eliminated the Y in the line and attached the fittings.

The plastic ring that is the connection between the drive motor at the back of the freezer compartment to the auger in the ice bin shattered when my wife was dispensing crushed ice.

  • Customer: Larry from Anchorage, AK
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 6 of 7 people found this instruction helpful
Part selects cataglog for parts selection was very easy to use and the online service and delivery was great.
When I got the part, it was not apparent on how to remove the auger so that I could insert the new connector. There were about about 8 visible screws, with star drive heads that I fortunately had a screwdriver that fit, and I could not tell if I had to remove all of them or only a couple.
I ended up removing all, but still could not separate the dispenser portion which held the front of the auger from the back of the ice bin. I finally figured out that the dispenser door trip lever had to be disconnected and I almost lost it when I removed the metal clip that attached it to the outside of the ice bin when the spring loaded lever tried to unwind. I managed to hold it in place, separate the dispenser holding the auger from the rest of the ice bin and replace the connector. I them got the pieces back in place and was able to refasten the spring loaded lever and then replace the screws.
If the spring loaded lever had unloaded, it would have been tricky to try to replicate the amount of turns (load) on the spring tension.
All Instructions for the JCD2389DES
61-75 of 794