Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
61-75 of 794
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Auger motor broke off of ice maker enclosuer

  • Customer: Carl from Gurnee IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 11 people found this instruction helpful
Very easy to remove one screw holding the enclosuer, then unplug the wire harness, remove 4 screws holding the solinoid, and the 4 screws holding the auger motor. The hardest part was removing the auger from the shaft of the motor. this took most of the time. reassembly went very fast.

No ice

  • Customer: Jon from Boise ID
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 12 people found this instruction helpful
1 screw remove assembly. Unplug cable harness and remove old cover and wire arm. Replace cover and wire arm and attach wire harness on assembly end. Re attach using screw removed in first step. Plug in wire harness. Making ice within 30 minutes.

not cold enough refrig. side

  • Customer: Ross from River Grove IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross

Icemaker was giving crushed ice only

  • Customer: Bill from Flowery Branch GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 7 of 9 people found this instruction helpful
First I rolled the fridge out and unplugged the power cord. I then removed the ice bin. There was one screw to the left under the ice bin rack holding it in. After removing that screw, I could pull the rack out far enough to disconnect the electrical connector. You have to squeeze the wings b-4 you can pull the connector loose. I put the rack on the countertop, removed two screws and the solenoid with plunger came out. I replaced the old solenoid, put everything back together, and realized I probably just saved myself $300. My Wife thinks I'm a Hero again. It works fine now.

refrigerator would not cool but freezer worked fine

  • Customer: sylvia from dawsonville GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
I removed the plastic housing inside the top of the rerigerator. Next I removed one hex head screw on the right side that screwed into the back wall using a 1/4 inch nut driver and I removed four hex head screws that screwed up through the temperature control unit into the top. There were two phillips head screws that had to be loosened, but not removed, that also scewed up through the assembly. After the hex head screws were removed, the whole assembly pulls out about an inch then drops down. Once it's down you can remove the adaptive defrost circuit board in the right rear corner of the unit. It's fixed! Thanks

Water dispenser not flowing properly and ice cubes were hollow.

  • Customer: Darren from Saint Jacob IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 9 people found this instruction helpful
I removed the water filter located in the refrigerator and replaced it with the bypass plug. The ice cubes and the water dispenser work properly . I am pleased with the outcome especially the price was only $15 and less than 5 minutes of my time. Maytag recommends replacing the water filter every six months at $40 a filter. One can see how this will add up in time. Eventually I am installing an after market water filter in line prior to the refrigerator.

Water dispenser fails to shut off

  • Customer: Lance from Santa Fe NM
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 7 people found this instruction helpful
Upon careful inspection, I found that the dispenser also would occasionally fail to shut off when dispensing whole or crushed ice, which led me to think that the problem was in the dispenser actuator rather than in the water solenoid or fountain switch control board. To inspect the actuator mechanism, I shut off power to the refrigerator, removed the escutcheon mounting screws, the escutcheon, the cable from the fountain switch control board, and finally the fountain bracket assembly. There was a small amount of hard water scale on the back of the actuator pad, but no groove in the plastic part of the pad that actuates the switch. I replaced the pad and switch (1 screw) and reassembled the dispenser. The dispenser no longer sticks and shuts off normally.

New Water System In Home, Needed Filter Bypass

  • Customer: Charles from North Las Vegas NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 10 people found this instruction helpful
First removed the old water filter and replaced it with the filter bypass. Very simple and no tools needed

The threads on the yoke shaft stripped.

  • Customer: Steven from Crossville TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 10 of 20 people found this instruction helpful
I had to cut off the old yoke since the threads had stripped and it would not come off. Once I did that all I had to do was to remove 4 screws on the auger motor and replace it with the new auger motor. Then I put the yoke on the new auger motor shaft and then put the unit back in the freezer. Work time was less than 15 minutes with no problems.

Fridge stopped cooling, freezer still cold... Saved $250+

  • Customer: Cory from Birnamwood WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 5 people found this instruction helpful
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.

The Shaft of the Auger Drive Motor Became Stripped

  • Customer: Anthony from Amenia ND
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 11 people found this instruction helpful
I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.

ice maker chute door not working

  • Customer: DOUGLAS from MILFORD PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 6 of 8 people found this instruction helpful
removed outside water spill tray and removed exterior cover & interior cover exposing the door arm and solenoid. replaced with new parts including spring. Elontronics have a plug which is easy to disconnecct. & reconnect
old solenoid head would not have fit new door arm
and vice versa.
I strongly suggest using the kit.
A Torx type screw driver is required for all screws
on the Jenn-Air

Needed to replace filter

  • Customer: Phyllis from University Place WA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 8 people found this instruction helpful
1/4 turn of old filter. it popped out. Inserted new filter, 1/4 turn and it clicked in. Piece of cake. I'm a freakin' genius.

didn't eject icecubes

  • Customer: Ronald from Marion IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 6 of 8 people found this instruction helpful
R & R Icemaker Assembly. Took out 3 screws and unpluged Icemaker & replaced with new part. very easy and the service from PartSelect was fantastic.
Very Satisfied,
Ron Martin

replace water filter

  • Customer: Richard from Williamsburg VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 11 people found this instruction helpful
Unscrewed old filter and screwed in new filter.
All Instructions for the JCD2389DES
61-75 of 794