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JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
61-75 of 794
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Fridge stopped cooling, freezer still cold... Saved $250+

  • Customer: Cory from Birnamwood, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 8 people found this instruction helpful
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.

Freezer was overfrosting and not defrosting. Frig. was not getting cold.

  • Customer: Daniel O. from Gilroy, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 8 of 8 people found this instruction helpful
This was very easy. I removed all the shelves in the freezer compartment. I removed two nutscrews to remove the back wall. Then I removed the little radiator looking part by removing two more nutscrews. I unplugged the old thermostat assembly and installed the new one exactly like I removed it, then I reversed the procedure to put it all back together. Very easy my wife could have done it. ThANKS!! to Parts Select for the help of all the blogs I read before doing the job.

Ice maker not dispensing ice

  • Customer: Travis from Westchester, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 8 of 10 people found this instruction helpful
Removed about 6 screws. Replaced the solenoid and door kit. Replaced the screws. These parts were easy to replace. They were also super easy to identify and order from the site. I received them two days after I placed my order.
Thanks partselect.com!

Auger motor broke off of ice maker enclosuer

  • Customer: Carl from Gurnee, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 11 people found this instruction helpful
Very easy to remove one screw holding the enclosuer, then unplug the wire harness, remove 4 screws holding the solinoid, and the 4 screws holding the auger motor. The hardest part was removing the auger from the shaft of the motor. this took most of the time. reassembly went very fast.

Freezer worked fine but the Refrig. wasn't getting cold

  • Customer: Lucy from Menifee, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 8 people found this instruction helpful
My husband first replaced the Defrost heater and the fridge still didn't stay cold. We had to defrost the freezer once a week and the fridge would stay cold for a few days, but after we replaced the Thermostat Assembly it worked GREAT! Thank you all for your comments and suggestions it saved us hundreds of dollars having to replace an, otherwise, perfectly fine fridge. Good luck to you if you have this problem, it was sooo fast and easy to replace these parts and totally worth the money.

Broken (froze) ice maker water valve.

  • Customer: richard from Little Suamico, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 8 of 11 people found this instruction helpful
1. Turn off fridge and Pull plug from wall.
1a. Turn OFF water supply!
2. Remove rear dust cover to gain access to water valve.
3. Mark power connectors(red/green) attached to water valve before removing them. Remove connectors.
4. Remove supply line from old valve.
5. loosen mounting screw holding old valve in place.
6. remove valve.
7. disconnect two plastic water lines from valve.
8. Cut 1/2 inch off the end of each plastic line to get to un-streached line. Make sure you have enough line to still reach valve!
9. Insert plastic lines FIRMLY into outlets of NEW VALVE to lock in place. outlets are different sizes so you can't reverse them!
10. Install new valve and tighten mounting screw.
11. replace/tighten supply line to new valve.
13. Replace dust cover!
14. Plug in, Turn on fridge.
15. Turn on water supply, bleed air out by drawing a glass of water at door, and check for leaks!
All Done!

Water dispenser fails to shut off

  • Customer: Lance from Santa Fe, NM
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 7 of 8 people found this instruction helpful
Upon careful inspection, I found that the dispenser also would occasionally fail to shut off when dispensing whole or crushed ice, which led me to think that the problem was in the dispenser actuator rather than in the water solenoid or fountain switch control board. To inspect the actuator mechanism, I shut off power to the refrigerator, removed the escutcheon mounting screws, the escutcheon, the cable from the fountain switch control board, and finally the fountain bracket assembly. There was a small amount of hard water scale on the back of the actuator pad, but no groove in the plastic part of the pad that actuates the switch. I replaced the pad and switch (1 screw) and reassembled the dispenser. The dispenser no longer sticks and shuts off normally.

Broken cup water fill on ice maker

  • Customer: Matthew from Aurora, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 9 people found this instruction helpful
I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt

Icemaker was giving crushed ice only

  • Customer: Bill from Flowery Branch, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 7 of 9 people found this instruction helpful
First I rolled the fridge out and unplugged the power cord. I then removed the ice bin. There was one screw to the left under the ice bin rack holding it in. After removing that screw, I could pull the rack out far enough to disconnect the electrical connector. You have to squeeze the wings b-4 you can pull the connector loose. I put the rack on the countertop, removed two screws and the solenoid with plunger came out. I replaced the old solenoid, put everything back together, and realized I probably just saved myself $300. My Wife thinks I'm a Hero again. It works fine now.

refrigerator would not cool but freezer worked fine

  • Customer: sylvia from dawsonville, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
I removed the plastic housing inside the top of the rerigerator. Next I removed one hex head screw on the right side that screwed into the back wall using a 1/4 inch nut driver and I removed four hex head screws that screwed up through the temperature control unit into the top. There were two phillips head screws that had to be loosened, but not removed, that also scewed up through the assembly. After the hex head screws were removed, the whole assembly pulls out about an inch then drops down. Once it's down you can remove the adaptive defrost circuit board in the right rear corner of the unit. It's fixed! Thanks

My icemaker started leaking water into the catch basin and turning my ice into one big ice burg.

  • Customer: gary from carleton, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 6 of 6 people found this instruction helpful
Well folks I put up with an ice burg all summer when I really should have took the time to fix it. You know how it goes though. You get so busy you just put it off.
Well don't put this one off because this is just how easy it went.
I came home one evening and wanted to make a drink to relax but that big glob of ice was there waiting for me. I took a crewdriver and beat it down so I could pull the catch basin out. Having looked it over for a minute I grabed a nut driver and took three of the screws out that held it in. I unpluged the wire and bingo it was out. Maybe five min. had elasped.
After taking the unit out I notice how the non stick surface was coming off of the tray and that explains the black pieces that were getting into my ice.
Getting the model number off the back of the fridge and writing it down I went to my trusty lap top and did a quick search for a ice maker for my Jenn Air refrigeraton and blamo...! Part Select came up and I put the part number in their search engine and bingo again there it was, my part.
One quick order and in three days it was right there by my door when I got home.
Now i'm so excited. I went into the house and didn't even chage out of my dress clothes. Within five minutes it was in. Now I just had to wait for the timer to do it's thing and sure enough, I awoke the next morning to a whole tray of beautiful ice cubes. Wow no more ice burgs.
The moral of my story is I spent so much time hacking out that glob of ice and for fifteen minutes of my time, I could have been siping on cold ones by the pool but now old man winter is pressing down on me and I guess a lesson learned was a lesson earned. Fix it!

No ice

  • Customer: Jon from Boise, ID
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 12 people found this instruction helpful
1 screw remove assembly. Unplug cable harness and remove old cover and wire arm. Replace cover and wire arm and attach wire harness on assembly end. Re attach using screw removed in first step. Plug in wire harness. Making ice within 30 minutes.

Valve Leaking

  • Customer: Betsy from Zimmerman, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Wrench set
  • 6 of 6 people found this instruction helpful
The valve on the frig cracked when the frig was in freezing temps during a move.
The part was slightly different than the picture on the parts website due to a design change that eliminated the Y in the water line created only one connection on the valve where there used to be two. I found this out reading on other websites.
This design change also resulted in a part number change, but because this website had such good pics and views, I was able to determine the part was right. We received the part within 3 days and installation was easy. We eliminated the Y in the line and attached the fittings.

Freezer cold/reefer hot

  • Customer: Mark from Wyoming, RI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 9 people found this instruction helpful
Took out all shelves and racks. Pulled out plastic cover. Removed screws holding control unit. Removed unit and accresses defrost circuit board. Replacement is in a cover. One screw would not engage so did not put it back in. Reefer was cold within hour of start and is now 1 week after. Unit would start out cold and then warm up before replacement.
Other parts were snap in furnishings that had become damaged with use.

Water dispenser not flowing properly and ice cubes were hollow.

  • Customer: Darren from Saint Jacob, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 10 people found this instruction helpful
I removed the water filter located in the refrigerator and replaced it with the bypass plug. The ice cubes and the water dispenser work properly . I am pleased with the outcome especially the price was only $15 and less than 5 minutes of my time. Maytag recommends replacing the water filter every six months at $40 a filter. One can see how this will add up in time. Eventually I am installing an after market water filter in line prior to the refrigerator.
All Instructions for the JCD2389DES
61-75 of 794