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Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
46-60 of 794
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the water dispenser would not shut off quickly

  • Customer: Ludwig from Pleasantville, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 11 of 12 people found this instruction helpful
Pull out fridge and unplug
Remove drip tray from dispenseer
Unscrew face plate (star bit) 2 screws
Carefully disconnect wire strap from faceplate controls
Unscrew dispenser from chute - 3 screws and one is hddend next to actuator.
Carefully disconnect another wire strap to remove unit.
Remove actuator pad
Remove limit switch (i small philips screw)
Replace switch & pad
Re-assemble

Neither the actuator pad nor the limit switch appeared broken or worn but it appears to have solved the problem.

Not a terribly complicaed repair but you need to take care not to damage anything as you take apart. More work than just changing a filter or bulb.

Ice Maker selnoid malfunctioned.

  • Customer: Robert from Kokomo, IN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 13 people found this instruction helpful
I called PartSelect and was greeted by a real live person instead of a recording. The lady was very helpful and kind. We decided on the part that I needed, and it arrived to my home in less time than she said it should. I completed the repair with the instructions provided in just a short time. My experience with PartSelect was positive, and it reminded me of the way businesses used to be. I highly recommend them.

No water in door or icemaker

  • Customer: Eric from Menan, ID
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 13 of 19 people found this instruction helpful
From the beginning I have never had good water flow in the door and ice cubes turned out funky. I tried replacing the filter once with hardly noticeable change. The change I did see was $35 less in my pocket. So I bought a filter bypass plug and it now works like a champ. I have well water so I trust its quality and I am very satisfied. I would describe how I did the repair but if you don't no how to change out the filter you probably shouldn't be trying it.

No water to icemaker

  • Customer: Philip from Mission Viejo, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 10 of 11 people found this instruction helpful
Easy to diagnose problem because there was water to the water dispenser but none to the newly installed icemaker. Originally did attempt to clean the solenoid but found the plunger assembly damaged.

New part arrived sooner than I thought it would. Takes about as much time to remove the lower vent cover as to replace the valve. Remove the electrical plug from the wall, valve off the main water supply, remove lower vent cover, disconnect the supply hose from refrigerator valve assembly, remove one hex head mounting screw and you have both water valves in your hands. Identify the valve the supplies water to the filter and the one that supplies water to the icemaker/water dispenser. Then confirm which plastic water supply line goes to the water dispenser and which goes to the icemaker. Hose diameters are different but it is good to know. Disconnect the plastic water supply lines from both the ice dispenser and the icemaker portions of the valve. Replacement solenoid valve does not have thread on type compression fittings. Snip about an inch off of each hose and then press into the appropriate valve orifice.

Making sure the plastic supply lines do not get crimped, remount the valve assembly, reattach the supply hose, valve on the water and check for leaks. No leaks, reinstall dust cover and plug the refrigerator back in.

Move the unit back in place and then take a long deserved beer out and have a celebratory toast for a job well done.

Freezer Door Seal Leak

  • Customer: Nancy from Dallas, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 9 of 9 people found this instruction helpful
Installing the seal was fairly easy. the seal as arrived from vendor was very deformed. It came with no instructions. I was able to use a hair dryer to heat the seal and soften the rubber. While softened I pressed the seal into the frame. It slowly began to hold and take shape. Some areas where the seal had been folded in the carton took foam filler to hold into position.

Refrigerator not cold - ice build up in freezer cabinet

  • Customer: James from Toluca Lake, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 11 of 15 people found this instruction helpful
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.

Freezer and fresh food sections too warm, with control settings at coolest.

  • Customer: DAVID from PEABODY, MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 11 of 15 people found this instruction helpful
Thanks to previously posted PartSelect stories, I had a good idea on how to proceed. This component, as others have suggested, is clearly a piece of junk. This is the third time it has been replaced, once under warranty, again in a service call for $160 and now by me, with a PartSelect unit for $52.
The circuit board, with integral relay, resides in the extreme upper right hand corner of the fresh food compartment.
Remove upper shelf.
Remove white plastic control cover through which the lights illuminate the compartment. Finger grips at both sides at rear. Slide forward about an inch to clear the tabs visible at the rear, then tilt down and off. The owners' manual describes this at "Changing the Light Bulbs". It also gets the lightbulb description wrong, but ..........
Now remove the hex head screw facing you at the rear center. Then get its two cousins which are vertically positioned to hold the front of this housing up into the roof. They're left and right, just rearwards of the ends of the control setting dial.
These three tapping screws which you now have in hand are about 1 1/4" long.
Next, there are two Phillips head screws, also into the roof, whice are just to the rear of the two light sockets. Removing these, and the left one is awkward, frees up the control totally except for the wiring harness, which restrains it at the rear.
No matter, just tilt the unit down so that the front lip is pointed down towards you.
The piece-o-crap board is at the right rear.
Pop off the connector, takes some force, and put in your new module.
Order another one now, you will need it.
The service tech who changed out my next-to-last one left a circuit diagram back there with the new control, like saying "I'll be back."

Water dispenser and ice maker wouldn't work (bought the fridge u$ed)

  • Customer: Ronald from Gainesville, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 10 of 12 people found this instruction helpful
I bought the following parts:

PS109042 Double Outlet Water Valve
PS46363 Dual Outlet Water Valve Kit

When I bought the fridge, the part that PS109042 replaces was cracked and leaking water badly. When I ordered the replacement part, I got confused and ordered PS46363 by mistake. The original parts look similar even when side by side, but the replacement parts are revised drastically.

PS46363 is for the line that is between the water source and the water filter. The original lines from the filter are split (the original part has two inlets) and pipe to one inlet. You'll have to cut your hose right before it forks. The directions that come with the part are very straight-forward.

PS109042 actually distributes the filtered water to the water dispenser and icemaker. The old part had plastic fittings that held the water hosing to the part. The new part has no plastic fittings, yet holds the hosing to the part tightly. The directions that come with the part are very short and concise.

I also replaced the factory water filter with a Brita replacement (they are cheaper and I've used Brita filters before...they are solid).

All in all, I spent less than $100 on fixing a $500 used fridge that works as good as new. My wife was initially doubtful but fairly satisfied with the cost of the parts and the simplicity of installing them.

Fridge stopped working

  • Customer: Dan from Sumner, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 9 of 10 people found this instruction helpful
I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used what he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.

Ice maker over flowing

  • Customer: ben from manhattan, KS
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 10 of 13 people found this instruction helpful
My ice maker was overflowing and i realized that it was the water valve that needed replaced. unscrewed 1 nut, unhooked 3 water lines, unhooked electrical components and re-installed in reverse order. took about 10-15 mins.

Ice bucket auger yoke was stripped out and turned freely

  • Customer: James from Pineville, LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 8 people found this instruction helpful
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!

Bottom of freezer compartment was icing up/freezer was leaking water

  • Customer: Jason from Clarkston, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 8 of 8 people found this instruction helpful
UNPLUG YOUR FRIDGE BEFORE YOU START> First I removed the shroud covering the lights and controls in the top of the refrigerator side. This was the hardest part, actually. Their are two indentations on the back of the cover and it is really hard to pull that cover off. Anyhow, once you do that, their are two screws, one by each light bulb in the top of the fridge that need to be removed. Their are also three hex head screws that need to be removed, two in the front corners of the assembly, one in the center, back of the fridge. Take those out and the whole assembly drops down. In the back right had corner of the assembly is the adaptive defrost control. Unplug it and set it aside. Plug the new one in. Put everything back together and you are back in business.

Freezer cold/reefer hot

  • Customer: Mark from Wyoming, RI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 11 people found this instruction helpful
Took out all shelves and racks. Pulled out plastic cover. Removed screws holding control unit. Removed unit and accresses defrost circuit board. Replacement is in a cover. One screw would not engage so did not put it back in. Reefer was cold within hour of start and is now 1 week after. Unit would start out cold and then warm up before replacement.
Other parts were snap in furnishings that had become damaged with use.

not cold enough refrig. side

  • Customer: Ross from River Grove, IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 8 of 8 people found this instruction helpful
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross

Water valve had cracked in a move and was leaking badly

  • Customer: Kelly from Rifle, CO
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 9 of 11 people found this instruction helpful
Replaced the water valve with the new part by removing 2 screws to allow folding back of the cover, removing 1 screw and pulling valve assembly out. 1 more screw took the two valves apart, unscrewed the water lines, replaced them on new valve (with newer push-in connections it was even easier), reassembled unit, turned the water on, checked for leaks, none found. Works great, was very easy.
All Instructions for the JCD2389DES
46-60 of 794