Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
46-60 of 790
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Water valve had cracked in a move and was leaking badly

  • Customer: Kelly from Rifle CO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 9 of 11 people found this instruction helpful
Replaced the water valve with the new part by removing 2 screws to allow folding back of the cover, removing 1 screw and pulling valve assembly out. 1 more screw took the two valves apart, unscrewed the water lines, replaced them on new valve (with newer push-in connections it was even easier), reassembled unit, turned the water on, checked for leaks, none found. Works great, was very easy.

Bottom of freezer compartment was icing up/freezer was leaking water

  • Customer: Jason from Clarkston MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 8 of 8 people found this instruction helpful
UNPLUG YOUR FRIDGE BEFORE YOU START> First I removed the shroud covering the lights and controls in the top of the refrigerator side. This was the hardest part, actually. Their are two indentations on the back of the cover and it is really hard to pull that cover off. Anyhow, once you do that, their are two screws, one by each light bulb in the top of the fridge that need to be removed. Their are also three hex head screws that need to be removed, two in the front corners of the assembly, one in the center, back of the fridge. Take those out and the whole assembly drops down. In the back right had corner of the assembly is the adaptive defrost control. Unplug it and set it aside. Plug the new one in. Put everything back together and you are back in business.

Freezer Door Seal Leak

  • Customer: Nancy from Dallas TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 8 of 8 people found this instruction helpful
Installing the seal was fairly easy. the seal as arrived from vendor was very deformed. It came with no instructions. I was able to use a hair dryer to heat the seal and soften the rubber. While softened I pressed the seal into the frame. It slowly began to hold and take shape. Some areas where the seal had been folded in the carton took foam filler to hold into position.

Fridge stopped working

  • Customer: Dan from Sumner WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 8 of 9 people found this instruction helpful
I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used what he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.

the water dispenser would not shut off quickly

  • Customer: Ludwig from Pleasantville NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 8 of 9 people found this instruction helpful
Pull out fridge and unplug
Remove drip tray from dispenseer
Unscrew face plate (star bit) 2 screws
Carefully disconnect wire strap from faceplate controls
Unscrew dispenser from chute - 3 screws and one is hddend next to actuator.
Carefully disconnect another wire strap to remove unit.
Remove actuator pad
Remove limit switch (i small philips screw)
Replace switch & pad
Re-assemble

Neither the actuator pad nor the limit switch appeared broken or worn but it appears to have solved the problem.

Not a terribly complicaed repair but you need to take care not to damage anything as you take apart. More work than just changing a filter or bulb.

The Ice and Water Dispenser Would Run on After the Glass Was Removed

  • Customer: Doug from Berkeley Springs WV
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 8 of 9 people found this instruction helpful
I am going to be completely honest here. This problem had persisted for months. I finally decided that I would buy all the associated parts and repair the unit hoping to cover the problem. Much to my surprise, after carrying out the repair, using the instructions provided by PartSelect, I still had the problem. I decided to remove and LUBRICATE the button which depresses the Limit Switch when you push a glass against the rubber membrane. Low and behold the problem was solved. The frig is nine years old, so I feel I may have prevented other problems in the future by replacing the three parts. It was a follow the directions sort of repair. I was very pleased with PartSelect response to my order (received it next day) with standard shipping.

Fridge thawed - Compressor cycled on briefly then cut off

  • Customer: Scott from Flowery Branch GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 11 of 19 people found this instruction helpful
I rolled the fridge forward and removed the cardboard backer plate. Listening to the the compressor click in failed attempts to start, I was hoping it was just a failed relay.

I unplugged the fridge,took a photo of the wiring and removed each wire from the relay. Removing the relay from the compressor took some effort. (Pull hard or pry loose with a screw driver as it is a snug fit.) Shaking the failed part gave the sounds of a baby's rattle so ordered the replacement kit.

The parts received were quite different that the original. Rather than a modular plug, the kit consists of the two components a wire jumper and a large plastic housing. Perhaps there will be less heat build up and this will last longer.

The directions were straight forward, but the black & white photos had little contrast and some details were hard to make out. The wiring color scheme in the instructions did not match my unit. Checking the on-line wiring plans confirmed that it had also been missing a ground wire to the compressor all these years -- yikes! After plugging in the two components to the compressor and connecting the wires and adding a ground, I aligned the plastic housing over the connections. The cover did not snap into place with any authority, but appears to be secure.

Refrigerator not cold - ice build up in freezer cabinet

  • Customer: James from Toluca Lake CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 13 people found this instruction helpful
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.

Freezer was overfrosting and not defrosting. Frig. was not getting cold.

  • Customer: Daniel O. from Gilroy CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 7 of 7 people found this instruction helpful
This was very easy. I removed all the shelves in the freezer compartment. I removed two nutscrews to remove the back wall. Then I removed the little radiator looking part by removing two more nutscrews. I unplugged the old thermostat assembly and installed the new one exactly like I removed it, then I reversed the procedure to put it all back together. Very easy my wife could have done it. ThANKS!! to Parts Select for the help of all the blogs I read before doing the job.

Door flap not opening correctly and noise when pushing button for water

  • Customer: Charles from Allen TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 7 of 7 people found this instruction helpful
This repair was relatively easy due to the instructions provided and took about 15 minutes. Originally, I had bought a door flap thinking that was the problem (a small plastic piece on the flap had broken off) but after replacing that the assembly still would not allow ice flow. I then purchased the kit including solenoid and the repair worked. I had a bad solenoid all along. My suggestion is to replace the entire kit rather than one part as it is likely all parts need replacement.

Ice bucket auger yoke was stripped out and turned freely

  • Customer: James from Pineville LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 7 people found this instruction helpful
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!

Ice maker over flowing

  • Customer: ben from manhattan KS
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 7 of 8 people found this instruction helpful
My ice maker was overflowing and i realized that it was the water valve that needed replaced. unscrewed 1 nut, unhooked 3 water lines, unhooked electrical components and re-installed in reverse order. took about 10-15 mins.

No water to icemaker

  • Customer: Philip from Mission Viejo CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 7 of 8 people found this instruction helpful
Easy to diagnose problem because there was water to the water dispenser but none to the newly installed icemaker. Originally did attempt to clean the solenoid but found the plunger assembly damaged.

New part arrived sooner than I thought it would. Takes about as much time to remove the lower vent cover as to replace the valve. Remove the electrical plug from the wall, valve off the main water supply, remove lower vent cover, disconnect the supply hose from refrigerator valve assembly, remove one hex head mounting screw and you have both water valves in your hands. Identify the valve the supplies water to the filter and the one that supplies water to the icemaker/water dispenser. Then confirm which plastic water supply line goes to the water dispenser and which goes to the icemaker. Hose diameters are different but it is good to know. Disconnect the plastic water supply lines from both the ice dispenser and the icemaker portions of the valve. Replacement solenoid valve does not have thread on type compression fittings. Snip about an inch off of each hose and then press into the appropriate valve orifice.

Making sure the plastic supply lines do not get crimped, remount the valve assembly, reattach the supply hose, valve on the water and check for leaks. No leaks, reinstall dust cover and plug the refrigerator back in.

Move the unit back in place and then take a long deserved beer out and have a celebratory toast for a job well done.

Broken (froze) ice maker water valve.

  • Customer: richard from Little Suamico WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 8 of 11 people found this instruction helpful
1. Turn off fridge and Pull plug from wall.
1a. Turn OFF water supply!
2. Remove rear dust cover to gain access to water valve.
3. Mark power connectors(red/green) attached to water valve before removing them. Remove connectors.
4. Remove supply line from old valve.
5. loosen mounting screw holding old valve in place.
6. remove valve.
7. disconnect two plastic water lines from valve.
8. Cut 1/2 inch off the end of each plastic line to get to un-streached line. Make sure you have enough line to still reach valve!
9. Insert plastic lines FIRMLY into outlets of NEW VALVE to lock in place. outlets are different sizes so you can't reverse them!
10. Install new valve and tighten mounting screw.
11. replace/tighten supply line to new valve.
13. Replace dust cover!
14. Plug in, Turn on fridge.
15. Turn on water supply, bleed air out by drawing a glass of water at door, and check for leaks!
All Done!

Auger motor broke off of ice maker enclosuer

  • Customer: Carl from Gurnee IL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 11 people found this instruction helpful
Very easy to remove one screw holding the enclosuer, then unplug the wire harness, remove 4 screws holding the solinoid, and the 4 screws holding the auger motor. The hardest part was removing the auger from the shaft of the motor. this took most of the time. reassembly went very fast.
All Instructions for the JCD2389DES
46-60 of 790