Models > JCD2389DES > Instructions

JCD2389DES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389DES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389DES
31-45 of 754
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Icemaker leaked water into ice bin causing a glob of ice

  • Customer: Kevin from Tyler TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 12 of 14 people found this instruction helpful
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.

Old Icemaker noisy and stopped making Ice

  • Customer: Daniel from Rhinelander WI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 13 of 17 people found this instruction helpful
The old icemaker had a bad motor and would stall in the fill cycle causing my kitchen to flood on occasion.

The new one was so quiet, I thought it didn't work!

Anyway, one nutdriver and 5 minutes and I had the new one in there... It is so quiet, and I always have plenty of ice now!!!

Thanks!!!

The drive ring broke which kept the bin from despensing ice.

  • Customer: Robert from Groveport OH
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 12 of 14 people found this instruction helpful
First I removed the screws from the front of the ice bin which freed up the drive mechanism. I then removed the drice ring and replaced it with the part from Parts Select and then replaced the screws on the front. A very simple procedure.
The chill department door was an easy snap in replacement..

I would like to add that I was very pleased with Parts Select. Locating the parts I needed was very easy and I received them the next day. When The door first broke I was told I would have to replace
the whole assembly which I was not willing to do
at a quoted price of about $350.00. Needless to say I was very happy to locate Parts Select and was very pleased with everything. I have since told family and friends about Parts Select.

Ice Maker selnoid malfunctioned.

  • Customer: Robert from Kokomo IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 13 people found this instruction helpful
I called PartSelect and was greeted by a real live person instead of a recording. The lady was very helpful and kind. We decided on the part that I needed, and it arrived to my home in less time than she said it should. I completed the repair with the instructions provided in just a short time. My experience with PartSelect was positive, and it reminded me of the way businesses used to be. I highly recommend them.

Refrigerator Ice Maker stopped making ice.

  • Customer: Harold from Oakton VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 11 of 13 people found this instruction helpful
(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!

overload relay switch/bad compressor--buzzing sound, ends with click, retries

  • Customer: Nathan from Garland TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 11 of 13 people found this instruction helpful
Remove back cover. Disconnect power. Pull out overload switch off compressor. Remove capacitor. The overload switch i ordered came with instructions. What took the most time was figuring out if i dared installing it the way i thought best. The instructions, in my instance, were incorrect. My overload switch didn't have a terminal #1. Long story short, i looked at the circuit diagram it came with, and based on process of elimination based on terminal sizes, I put it together. But the instructions weren't accurate. All in all for the average DIY, not a bad repair at all. I am still afraid that my problem is the compressor, b/c even after the new part is installed it still occasionally tries starting but can't, and keeps retrying until it does. It is either a faulty relay switch or a faulty compressor. We'll see which one wins.

Ice dispenser acting irradically

  • Customer: Greg from Highland Village TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 16 people found this instruction helpful
Simple to fix. Watched the video and noted what to do.
Replaced the control board, solenoid, and limit switch. Woks like new!

Ice Maker broke at the begining of summer !!!!!!

  • Customer: Darrell from Pepperell MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 11 of 14 people found this instruction helpful
The new Ice Maker Assembly arived in less than 24 hours. I was amazed that it came so fast.

I had already removed the old ice maker in order to get the modle number.

I just took two parts off of the old ice maker and quickly snapped them into place on the new ice maker. Then attached it to the refrigerator in less than 10 minutes. With in a few hours I had ice again !!!!!

I would definatly use partselect.com again.

Constant running, ice build-up in evaporator, fridge side warm

  • Customer: James from Scotts Valley CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 12 of 17 people found this instruction helpful
Simple parts replacement. The temp control was a bit tricky as it involved replicating the bends of the tiny tubing for the sensor coil, but everything is so modular that it was not that difficult.

Freezer defrosted while doing the control repairs, it had a lot of ice stuck in the evaporator because the defrost function was not working.

The worst part of all this was moving the food and making sure it did not spoil.

Motor for turning coil that ejects the ice detached from the ice enclosure due to cracked plastic on the enclosure.

  • Customer: John from Virginia Beach VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 10 of 11 people found this instruction helpful
1. Removed ice bin.
2. Removed vertical panel next to ice bin by sliding two top supports off of support posts and pulling the panel out and up.
3. Removed screw on left side holding ice enclosure in place.
4. Pull ice enclosure out about six inches and tip back end down exposing electrical connector.
5. Detach the electrical connector by pressing the release tabs on the top and bottom of the connector.
6. Removed ice eclosure by pulling it up and out.
7. Detached motor (4 screws) and relay (4 screws) from plastic enclosure. Make sure to keep track of screw positions since they are not all the same size. Use same positions to reassemble.
8. Hold shaft of motor with needle nose vise grips and remove the "U" shaped end piece by turning it clockwise. A sharp rap with a screwdriver handle breaks it loose. Pay attention to the orientation of the washer under the "U" shaped piece (the raised inner edge next to the shaft goes against the "U" shaped piece.
9. Attach the motor and relay to the new ice enclosure paying attention to the screw position.
10. Put the washer on the motor shaft (raised side up) and screw on "U" shaped piece (counter-clockwise).
11. The rest of the installation is a reversal of the removal process.

Bottom of freezer compartment was icing up/freezer was leaking water

  • Customer: Jason from Clarkston MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 8 of 8 people found this instruction helpful
UNPLUG YOUR FRIDGE BEFORE YOU START> First I removed the shroud covering the lights and controls in the top of the refrigerator side. This was the hardest part, actually. Their are two indentations on the back of the cover and it is really hard to pull that cover off. Anyhow, once you do that, their are two screws, one by each light bulb in the top of the fridge that need to be removed. Their are also three hex head screws that need to be removed, two in the front corners of the assembly, one in the center, back of the fridge. Take those out and the whole assembly drops down. In the back right had corner of the assembly is the adaptive defrost control. Unplug it and set it aside. Plug the new one in. Put everything back together and you are back in business.

No water in door or icemaker

  • Customer: Eric from Menan ID
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 11 of 17 people found this instruction helpful
From the beginning I have never had good water flow in the door and ice cubes turned out funky. I tried replacing the filter once with hardly noticeable change. The change I did see was $35 less in my pocket. So I bought a filter bypass plug and it now works like a champ. I have well water so I trust its quality and I am very satisfied. I would describe how I did the repair but if you don't no how to change out the filter you probably shouldn't be trying it.

Freezer and fresh food sections too warm, with control settings at coolest.

  • Customer: DAVID from PEABODY MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 14 people found this instruction helpful
Thanks to previously posted PartSelect stories, I had a good idea on how to proceed. This component, as others have suggested, is clearly a piece of junk. This is the third time it has been replaced, once under warranty, again in a service call for $160 and now by me, with a PartSelect unit for $52.
The circuit board, with integral relay, resides in the extreme upper right hand corner of the fresh food compartment.
Remove upper shelf.
Remove white plastic control cover through which the lights illuminate the compartment. Finger grips at both sides at rear. Slide forward about an inch to clear the tabs visible at the rear, then tilt down and off. The owners' manual describes this at "Changing the Light Bulbs". It also gets the lightbulb description wrong, but ..........
Now remove the hex head screw facing you at the rear center. Then get its two cousins which are vertically positioned to hold the front of this housing up into the roof. They're left and right, just rearwards of the ends of the control setting dial.
These three tapping screws which you now have in hand are about 1 1/4" long.
Next, there are two Phillips head screws, also into the roof, whice are just to the rear of the two light sockets. Removing these, and the left one is awkward, frees up the control totally except for the wiring harness, which restrains it at the rear.
No matter, just tilt the unit down so that the front lip is pointed down towards you.
The piece-o-crap board is at the right rear.
Pop off the connector, takes some force, and put in your new module.
Order another one now, you will need it.
The service tech who changed out my next-to-last one left a circuit diagram back there with the new control, like saying "I'll be back."

Water valve had cracked in a move and was leaking badly

  • Customer: Kelly from Rifle CO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 8 of 10 people found this instruction helpful
Replaced the water valve with the new part by removing 2 screws to allow folding back of the cover, removing 1 screw and pulling valve assembly out. 1 more screw took the two valves apart, unscrewed the water lines, replaced them on new valve (with newer push-in connections it was even easier), reassembled unit, turned the water on, checked for leaks, none found. Works great, was very easy.

Refrigerator not cold - ice build up in freezer cabinet

  • Customer: James from Toluca Lake CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 13 people found this instruction helpful
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.
All Instructions for the JCD2389DES
31-45 of 754