JCD2389DES Jenn-Air Refrigerator - Instructions

Based on comments I read at this web site, I first ordered the water valve; that did not fix the problem. Replacing the icemaker did fix the problem. It was easy to replace. Contrary to the instructional video, I couldn't simply tilt out the icemaker at the bottom after removing the lower screww; I had to loosed the two top screws as well. The leak was caused the coating on the icemaker being cracked and peeling.

The original ice door was deteriorated because of age (12 yrs). This caused humid outside air to enter the ice chute and resulted in a buildup of ice in and around the chute. Ice coming out of the reservoir was impeded and got stuck constantly in the chute. I ordered a new ice door kit and it installed easily. Then I noticed the ice door actuator pad was worn so I ordered that. things are working better now. One thing I learned, If you are replacing parts in a component of a 12 year old refrigerator, replace everything in that component at the same time. Otherwise you will order three different times and pay the shipping fee three times. You learn by experience. PartsSelect was very prompt in sending the parts that I needed. The schematics on the website made it very easy to order what I needed. I just should have ordered everything at once. Next time I will know better. Thanks for what you do.

I watched the video which gave me confidence that I could do the repair which I did in very little time. One thing to emphasize though: When you remove the vertical wire connector from the back of the freezer compartment, remember which color wire is on the top. I needed to watch the repair video a second time to be able to make that determination. Probably the repair video should have mentioned keeping track of that connector regarding the re-connection of it because it could also connect when turned 180 degrees.

I watched a youtube video and completed the repair in less than an hour from start to finish and save myself a service charge. It was fairly easy, the only problem was that it was a bottom freezer and getting to the ice maker was harder than if it was a side by side or top freezer.

I have an Amana freeze and I followed the procedure in the video. Which is very good! However on the Amana Model there two slight differences in the procedure that I felt I needed to do. The first one is, the condenser fan bracket is attached to the Freezer chassis with 4 screws, not three. The removal and installation of the back screw by the fan is a bear. I removed the other three and it allowed me to rotate the fan slightly to get more access to the fourth and did same on installation by just starting the 4th screw and then tightening it later. The second issue was my new fan hit the housing when I spun the fan. When I looked at the old one. It had a phenolic washer, between the fan and motor which spaces the fan out about a washer thickness from the motor. When I tried to remove the old one it broke in four pieces due to age. So, I made my own with a washer that I super glued to the motor housing after carefully centering it on and clearing the motor shaft . Seemed to work with out any more noise or balance issues...Thanks, your delivery was blindly fast and video was great!

I used the video on your website. It made me feel very satisfied that I was able to do it myself!

I unplugged the fridge. Then I removed the ice bucket. Then I removed the ice maker using a 3/4 socket to separate the connections and then used a small screwdriver to separate whatever connections were left. Then I installed the new ice maker and checked its level. Everything now works fine.

I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.

turned off freezer unplugged ice maker ,unscrewed 3 screws, removed ice maker,wiring harness and wire that goes up and down to control ice maker. installed all in reverse put back in and turned on waited and waited no ice ,theres a little control valve that let's the water in as well that was shot as well had to go get one at a local shop fairly interchangable just pull the other out and take with you,or just order one with your ice maker if you have the fridge out you might as well change it as it's just as old as the ice maker as well .everything pumping well,like never before, tons of ice all the time also put in filter on the water line as well really good tasteing ice now.

The fix was relatively easy but I could not get 2 of the screws removed. They were in very tight and I didn't have the right tools. Also, in the Amana refridgerator, they are in a "difficult to get at" location. I called my plumber friend and he helped me. Once the screws were out, the rest of the job went very smoothly as others have described. We took out the bad icemaker and reconnected the new one to the existing harness. I had ice in an about an hour. Thanks so much, PartSelect. The delivery was quick and the install was as many described on your website. You provide a wonderful service for the "do it yourselfer". Terri

Checked the ice tray and could only find the drive ring had some breaks in the plastic. Actually did not see why this would stop the auger from turning and dispensing ice. However this was the only thing I could find wrong with the unit. I pulled the tray, removed 6 screws (star tip heads) pulled the auger forward and replaced the drive wheel, put the unit back together and its been working fine ever since.

First, watched video on Part Select Website. Very good. Pulled Appliance out from wall, Pulled the power plug, and removed the back shield covering the working parts of the unit. Found the fan and it was almost the same setup as on the video except that I could not get to one of the screws holding the motor in place so had to remove the entire bracket with the fan. Not too hard. Cleaned away dust and gunk around the site and noticed that the fan pulled air through a tunnel-like condenser coil that was packed with gunky lint...this is what probably killed the motor. I cleaned out the tunnel with the bottle brushes and vacuum and installed the new motor / bracket assembly. Then replaced the shielding around the fan and the back cover .panel. This is important because these form the channel that guides air flow throughout the condenser coils. This particular refrigerator has a barrier underneath which guides air flow from the front left to the condenser, through the fan, over the evaporator drip pan and out the right front. I cleaned all the lint and gunk from this area as well. I also made an air filter (cut from a furnace filter) and wedged it in front of the air entry section. This should keep the condenser coil cleaner over time but you have to remember to change the filter once a year. Probably should clean the condenser coil every 5 years as well. This unit has been very reliable over 20 years and may well go for another 20. Good luck with your repair.

first called made appointment for a repair person to come to house , never showed or called , called them again waited all day again no show no call, then got on line to partselect, started describing the problem and order the parts watch the repair video and all done working great thanks to partselect ,ps,saved a lot of money

Couldn't believe how complicated this part is with heaters. It is used in at least a billion refrigerators and functions well. But I had to tear it all apart to adopt it. Got it all done and stayed awake all night for waiting for Ice. Nothing! Then a Erika moment! Turn the ice arm full switch off! Then Ice poured out every hour. Expecting many years of ice. Thanks for speedy delivery especially before Christmas..

need instr. to repair