Models > JCD2295HES > Instructions

JCD2295HES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2295HES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2295HES
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easy and quick

  • Customer: alvin from irmo SC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 80 of 146 people found this instruction helpful
unscrewed to removed old and screwed in new

not making ice

  • Customer: Pat from Dallas TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 46 of 53 people found this instruction helpful
Installed new ice maker. It was easy - loosen two screws and unplug old wire harness. Put new unit in place. Did not realize new unit would not come with wire harness, but transferred old one to new ice maker (easy) and, "voila" some ice in 24 hours -- much ice since then. I am a 68 year old woman and it was "sort of fun" doing this job.

compressor did not shut off evaporator freeze up

  • Customer: Dave from Southampton MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 57 of 98 people found this instruction helpful
replaced control board

getting "black plastic" pieces on ice

  • Customer: Kathy D from Waterford MI
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 34 of 35 people found this instruction helpful
I didn't know what the plastic was - just that it was unappetizing. Reading other posts, it must have been the teflon coating. The refrigerator is 13 years old and reading other posts, I guess I'm lucky it lasted that long.

My boyfriend did the repair and here is his story:

The first ice maker we received was cracked on one corner. Not knowing how it got that way, I was concerned that there might be additional internal damage and that the unit wouldn’t work properly. Part Select was contacted and a replacement unit was sent with no difficulty.
As other reviewers have said, the replacement was quite easy, taking less than half an hour. The only tools I needed were a screwdriver and a nut driver. To begin, unplug the refrigerator and turn off the water supply to the ice maker. Loosen, but do not remove, the two top attachment screws. Then remove the bottom screw. Lift the unit up off the top screws and remove the water inlet hose at the top right. It’s probably a good idea to have a container handy to catch the small amount of water that comes out, but you’ll need a third hand for this.
The electrical wiring harness is very short and may be tricky to disconnect. On my refrigerator there is a round vinyl connector that plugs into a receptacle on the back wall of the freezer compartment directly behind the ice maker. This was removed with no difficulty (accidently, actually). Once the unit is out of the refrigerator you can remove the connector from the ice maker by using a screwdriver to depress the latch tab that is visible in a window in the unit housing. When installing the connector in the new unit make sure it is fully seated. Next, reconnect the round vinyl connector to the receptacle on the back wall of the freezer compartment. This was the worst part of the whole procedure. You have to support the unit close to the back of the freezer (due to the short harness) with one hand while inserting the connector with the other. This requires both arms in a confined space. The first time I did it I apparently didn’t get a good electrical connection on one end of the harness, and it didn’t work. Because the connectors are directly behind the ice maker I had to remove the unit and re-install it, but it was much quicker the second time, less than 10 minutes.
Once the connectors are in place put the water inlet hose into the opening at the top right. You may need to re-use the retaining clip from the old unit for this. Slide the two top mounting ears down between the screw heads and the back wall of the freezer compartment and tighten the screws. Then install the bottom screw. Plug in the refrigerator, turn on the water and make yourself a frosty beverage.
All in all, a relatively quick and painless procedure.

Another note - we kept saying "is there ice yet"? I think the metal bar that controls the ice maker needed to be raised and lowered a few times before it would work properly as it seemed to raise 1/2 way but the ice would not drop so I put it down and it worked its way up. Had to do it a couple of times over a 4 hour span but once going, it is working like a champ.

Door would not close

  • Customer: Russ from Asheville NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 33 of 36 people found this instruction helpful
After emptying the refrig. door, I unscrewed the plate on the top of the refrigerator that covered the door bolts. Then off with the three bolts. I removed the door by lifting it up a few inches. The two parts of the door cam were easily removed and replaced with the new part. BEFORE REPLACING the door spread vasoline on both cam parts.
(Not after as I did. The second time you do any of these repairs go SO much better :o)
After putting the door back on, adjust the tension of the screws holding the door in place if needed to align the door on the cams so that it shuts completely. Failure to do this will require taking the top off the door again. (see comment above on "... second time...")
If all is properly aligned, the door should swing completely shut.
Even with the mistakes that required removing the door to lubricate the cams, and removing it AGAIN to readjust the screws on the top to properly align the door on the cams, this was a twenty minute job. My wife and I were still speaking to one another at the end of it- a sure sign of an easy repair.

Frig not cold at all,Freezer was all defrosted

  • Customer: Denise from SOUTHINGTON CT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 32 of 34 people found this instruction helpful
Well the frist thing I did was get out the all the paper work and look under trouble shooting.This frig has a list of codes to try to help narrow down what parts might be bad.Well at frist it seemed it was a Defrost Thermastat?Well thanks to PartSelect it showed me right where it was and step by step how to remove and replace it.It took me over 2Hr's,after that I let the frig run all night and the next morning(yep warm frig)not the part I needed,well now Im mad,the local part store said you need a 3in1 jump starter easy to in stall at $50.Can'nt bring parts back no way weather thier opened or not.So get home and can'nt see how this jumper is going to wire up to my compresser?So on to the Web site to get some info,find out that this part gets a thumb's down,it puts out more volt's then needed and kills your compresser the reviews where very help full.So back to PartSelect to see more info,then I spoted the Overload/Relay and went to the back of my Frig and this part just plugs right into the compresser,I pulled it of with pliers and Bingo a burn spot melted right through the Overload/Relay.Ordered the right part the same as the old one.Put the part in and Bam,compresser fired right up.If I only did alittle more home work I could off saved alot of head ach and money.Thanks PartSelect I'll alway's click on to your web site for future parts and advise.

compressor clicking but not turning on

  • Customer: brice from irving TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 34 of 41 people found this instruction helpful
I just opened up the fridge back panel accessed the old relay/capacitor, pulled it out, replaced with the new one, snapped it back into place, tested it (compressor came on), replaced the back panel and went on my way. Really, really easy repair.

Ice Maker was leaking water and causing the ice to freeze into a block

  • Customer: Shelley from Katy TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 28 of 28 people found this instruction helpful
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.

The refrigerator was not getting cold on the top.

  • Customer: Jorge from miami FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 28 of 31 people found this instruction helpful
I found a similar problem in your forum and desided to give it a shot. The evaporator fan had stop working. It took me a while to find it but I discovered it inside the bottom drawer. I took off the drawer to make it easy to get to. I took off the back cover and there it was. I unplug it and replaced it with the new one which did not look like it at all but since it was the one that I received I pluged it and it worked. I was very satisfied. Thank you again for helping save money.

Water dispenser dripping

  • Customer: William from Niskayuna NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 27 of 28 people found this instruction helpful
Diagnosing the part I needed was the biggest problem and thus my offer to post this feedback. I assumed the dual valve was the culprit by the description on Partselect - if the part was to allow water to dispense (into the ice mold) when activated, it stood to reason that when NOT activated, it should STOP the flow. I guessed right. Partselect should add to the description that this part also controls water flow to the drinking water dispenser, not just for the ice. Unplug fridge and close water supply valve (probably saddle valve in basement...)Part is located on back of fridge, lower left hand side. The water lines will lead you right there. Remove all sheet metal screws with nutdriver. Remove panel to gain access. Remove all water lines, taking note which lines went into which opening. Note: no tools necessary for this. Pull line out with one hand while depressing the blue plastic ring around the intake of the valve. Will pull right out. Have towels and/or bucket to capture water in lines. Replace lines simply by pushing them into the correct opening. Replace valve and panel. Plug in fridge, turn water supply back on. Also want to say the the service was GREAT from Partselect. Called the 800 number on a Sunday afternoon. Rep was GREAT. Had part two days later - sent regular delivery! Awesome!

Ice maker would not turn allowing the ice to come out the dispenser. The ice bucket was also cracked from kids (ok and parents) getting frustrated and shaking the ice bucket!

  • Customer: Todd from Lancaster PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 24 of 27 people found this instruction helpful
Piece of cake!

Removed the old ice bucket which was cracked and ice would not dispense. The Helix Cap also looked worn which is why I ordered both parts. (Probably if not for the shaking of the ice bucket the Helix cap would have been the only part required. We ended up cracking the ice bucket) Removed the four hex screws from the auger system on the old ice bucket with a socket wrench. Removed the old Helix end cap from the auger system and replaced with the new. Literally just slips on the auger. Reinstalled auger system back onto the new ice bucket. Total time not even five minutes.

Working great! Probably saved $ 75.00 - $ 100.00 on a service call. Half of a wrench on skill level needed (One=Low skill level/ Five=High skill level)

Great response & delivery from Parts Select!
Definitely recommend highly.

Todd
Lancaster-PA

while closing the door, the light switch fouled, resulting in the switch breaking

  • Customer: Kevin from Beckley WV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 23 people found this instruction helpful
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.

Door switch module wore out

  • Customer: Fred from Oceanport NJ
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 20 of 24 people found this instruction helpful
Pull out old module...
Remove 2 wires...
Tape to inside wall [don't want them to fall down into side panel]..

Order new switch..

Fed Ex pkg came on 2nd day..

Install wires on switch...
Press into opening...
Check door light on..[OK]
.. Done

Ice Dispenser had jammed up and become inoperative

  • Customer: James from Robinson TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 23 people found this instruction helpful
The parts discription was a bit vague and I wasn't sure exactly what I was ordering, but I received everything I needed and it works fine. The combination screw conveyor/ice crusher came in one piece. The ice cube bin is a plastic assembly that snaps apart. I used a wide blade screw driver carefully to facilitate assembly/disassembly. Once you have it apart the old converyor slips out and the new one slides in. Do not remove the two screws that hold the new assembly together. You need a phillips scredriver to take out two of the screws from the old assembly and put in the new one. That is, there are four screws and you need to trasfer two of them. Everything now works fine.

Door cam worn out

  • Customer: william from avon OH
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 17 of 18 people found this instruction helpful
remove top plastic cover / phillips screw driver
remove top door bracket / 5/15" socket
lift off door
remove pieces of old cam / phillips screw driver
replace cam/ phillips screw driver
replace door
replace top bracket / 5/16" socket
check alignment
All Instructions for the JCD2295HES
16-30 of 709