Models > JCD2295HES > Instructions

JCD2295HES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2295HES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2295HES
1-15 of 709
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Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray

  • Customer: Bernie from Diamond Bar CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 492 of 501 people found this instruction helpful
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determining what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.

light on to order water filter

  • Customer: Douglas from Byron NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 483 of 491 people found this instruction helpful
Pressed in the end of the filter cover, lowered it down part way. Twisted the old filter 1/4 turn and removed it. Set in the sink to drain. Inserted new filter and twisted it to lock. closed cover. Done. Total time @ 1 Minute.

Ice maker not working

  • Customer: Phillip from Tucson AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 378 of 393 people found this instruction helpful
replaced witha new ice maker and It works but does not nake the ice as fast as the old one? any sugestions?

ED. Get answers to your repair questions at our forums, forums.partselect.com.

Ice maker leaking at first then quit making ice all together

  • Customer: Hootie from Joshua TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 373 of 388 people found this instruction helpful
unplugged refrigerator and shut off water, removed one screw and loosened two more, after removing one side of the ice bucket rail, unplugged electrical from old ice maker. Then I removed the bail and out on new one, reinstalled ice maker in reverse order from taking it out.

Water overflowed ice maker turnning ice bucket into solid mass of ice

  • Customer: Harry from Grand Ledge MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 200 of 271 people found this instruction helpful
My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this one. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)

The compressor would not run.

  • Customer: Gilbert from Clinton MO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 162 of 182 people found this instruction helpful
I removed the screws in the lower back panel where the compressor is located. Then I unplugged the capacitor and plugged the new one in. I then checked to see if the compressor would start. It wouldn't so I replaced the overload relay with capacitor and that fixed the problem. The capacitor just plugs into the relay then plugs into the compressor. There are several screws but all in all it is easy.

Ice maker was leaking water and causing ice globs in ice bucket.

  • Customer: Stanley from Cortland OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 156 of 169 people found this instruction helpful
Parts were available at the locat applicance store, but the cost was 20-25% higher than ordering through Parts Select (including shipping) + it was delivered in 3 days right to the house.

Removing and replacing the ice maker was fairly straight forward. Tight quarters to work in, but managable.

1. With the freezer turned off, uplug the ice maker power cable at the back of the freezer.
2. Remove the four phillips head screws and ice bucket rail to the side of the freezer. I found it was easier to re-install the new ice maker with the rail clear off.
3. Loosen the two upper hex head screws holding the ice maker (requires a nut driver).
4. Lift the ice maker up and off of the upper screws.
5. With the ice maker out of the freezer, remove the power cable from the old ice maker and re-install on the new ice maker. At this point, both the front cover and the on/off lift bar can be transfered from the old ice maker to the new one.
6. Slip the new ice maker down over the two upper screws making sure the lower mounting tab is behind the ice bucket rail. Make sure the hole on lower mounting tab lines up with screw hole.
7. Re-install the ice bucket rail and tighten all screws. Make sure the water supply tube is lined up correctly feeding into the ice maker.
8. Re-connect ice maker power cable at the back of freezer and turn freezer back on.

It took about 4 hours for the first ice to generate. It cycled normally after that. No more leaks or ice globs in the ice bucket.

Freezer is cold, Refridgerator is not as cold as it should be

  • Customer: Russell from Hardinsburg KY
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers
  • 165 of 197 people found this instruction helpful
Having seen this problem before in other equipment so I had an idea where to look. Problem: the automatic defrost function was not operating. Looking through openings in the back panel of the freezer compartment, you could see the evaporator coils and fins were a solid chuck of ice. There are three logical components to check. Heater element, thermostat (located just above the evaporator) and a relay on the control board (located in the fridge control panel). Checked the heater with an ohm meter -- OK. The thermostat closes the circuit at around 20 degrees and opens at around 32 degrees. Pulled out the thermostat, wiring, fan unit. Everything unplugs, unscrews, and unclips, don't cut wires. Put the whole assembly in a friends freezer for an hour or so to see if the thermostat closes -- OK. Problem had to be with the control board. Replaced control board, reprogrammed it per included instruction. Everything is working again.

Removing the existing filter by rotating as directed and then dislodging from 'docking' station proved difficult. Turns out, the old filter is under a bit of vacuum pressure and getting the unit to separate or release was a challenge.

  • Customer: Jake from Novato CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 175 of 262 people found this instruction helpful
I removed the drop-down outer housing by gently prying the sides of the two pivot pins at the rear. This gave me move 'room' to grip and slightly rotate then pull the old filter forward and away from the tight suction connection. I was concerned that I would be too forceful for the plastic assemblies and would break something; deliberate motions and a steady thought process on the problem helped disengage the darned old filter!

Needed to change water filter in refrigerator

  • Customer: Marilyn from Lilburn GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 119 of 194 people found this instruction helpful
The switch-out of the water filter was simple with good instructions on the box.
The part was delivered very, very quickly!

defroster mode was not working causing freezer to ice up and refrigerator to be warm. Also fan was running continuely

  • Customer: James from Welches OR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 86 of 95 people found this instruction helpful
The hard part for me was figuring out which part was causing the problem. I read what others had done and followed their test methods. I checked the defroster heater for continuity and the defroster thermostat to make sure it was closing. the defroster termostat has to be cold to check it. You will need to check it while it is in ice or take it out and put it in another freezer for 30 mins and then check it for continuity. Those items checked out ok so it had to be the control board. The control board is a 5 min job to replace but making sure that is your problem is the hard part. I think the control board was bad due to a power surge we had when the power went out and came back on. It might be a good idea to put a surge protector on your home to protect your fridge and all your other electronic stuff. Our refrigerator is now working like new again. Thank you for all your help, Jim

Top unit was not getting cold

  • Customer: Gregory from Lexington SC
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 80 of 87 people found this instruction helpful
First thing to do is take two screws off where the door closes.I removed the light sheild off by pushing it to back of refrig.The most hardest part is removing the complete panel,I took a small flat blade scraper to ply down to get small access than you need to put alot of pressure to start getting the panel to start coming off there are alot of pegs to free,the back panel has two hinges that slide towards the front.Once the panel drops remove the connectors and take entire unit out,very easy to replace the control board at this point.Installation is easy slide the two hinges on back in place and put pressure on unit to snap entire unit in place.Program unit with paperwork that came with part very easy to do.Frig is working great now.Just a note the paperwork on refrig is located in the front right corner the mf hids it ,this information will allow you to check all problems with refrig using the key pads for freezer/refrig.Good luck.

water filter needed replacing

  • Customer: Kathryn from Cedar Springs MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 79 of 84 people found this instruction helpful
I unscrewed the old one and replaced it with the new one. The real benefit was I got the exact part I needed w/o a 30 minute drive and sales people that ignored me. I had gone to the local store the day before and come home with the wrong part because i could not get assistance and the part # I had did not match what was labled on the package. I used the same part # on the website and got exactly what was needed, less that 48 hrs after I ordered it. thanks for the prompt service. we will be a repeat customer

The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.

  • Customer: David from Chester CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 61 of 74 people found this instruction helpful
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.

Trickle to no water from dispenser / very little ice

  • Customer: Salvador from McAllen TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 52 of 61 people found this instruction helpful
Shutoff water and turn off fridge. Remove the main water hose from the fridge with pliers, then remove back bottom plate of fridge where the hose was at (about 5 screws) in order to disconnect the hoses going into the valve by pushing in on the plastic colored fastener(blue & white) while pulling on the hose at the same time. Do this for each of the hoses. Then disconnect the wires from the valve and unscrew the valve(1 screw) from the back plate. Replace with new valve which comes with brand new fasteners for the hoses so all you have to do is insert the hoses in the valve and reverse the above process to install the valve.
All Instructions for the JCD2295HES
1-15 of 709