JCB2280HEB Jenn-Air Refrigerator - Instructions

Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determining what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.

Having seen this problem before in other equipment so I had an idea where to look. Problem: the automatic defrost function was not operating. Looking through openings in the back panel of the freezer compartment, you could see the evaporator coils and fins were a solid chuck of ice. There are three logical components to check. Heater element, thermostat (located just above the evaporator) and a relay on the control board (located in the fridge control panel). Checked the heater with an ohm meter -- OK. The thermostat closes the circuit at around 20 degrees and opens at around 32 degrees. Pulled out the thermostat, wiring, fan unit. Everything unplugs, unscrews, and unclips, don't cut wires. Put the whole assembly in a friends freezer for an hour or so to see if the thermostat closes -- OK. Problem had to be with the control board. Replaced control board, reprogrammed it per included instruction. Everything is working again.

I removed the screws in the lower back panel where the compressor is located. Then I unplugged the capacitor and plugged the new one in. I then checked to see if the compressor would start. It wouldn't so I replaced the overload relay with capacitor and that fixed the problem. The capacitor just plugs into the relay then plugs into the compressor. There are several screws but all in all it is easy.

My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this one. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)

The hard part for me was figuring out which part was causing the problem. I read what others had done and followed their test methods. I checked the defroster heater for continuity and the defroster thermostat to make sure it was closing. the defroster termostat has to be cold to check it. You will need to check it while it is in ice or take it out and put it in another freezer for 30 mins and then check it for continuity. Those items checked out ok so it had to be the control board. The control board is a 5 min job to replace but making sure that is your problem is the hard part. I think the control board was bad due to a power surge we had when the power went out and came back on. It might be a good idea to put a surge protector on your home to protect your fridge and all your other electronic stuff. Our refrigerator is now working like new again. Thank you for all your help, Jim

First thing to do is take two screws off where the door closes.I removed the light sheild off by pushing it to back of refrig.The most hardest part is removing the complete panel,I took a small flat blade scraper to ply down to get small access than you need to put alot of pressure to start getting the panel to start coming off there are alot of pegs to free,the back panel has two hinges that slide towards the front.Once the panel drops remove the connectors and take entire unit out,very easy to replace the control board at this point.Installation is easy slide the two hinges on back in place and put pressure on unit to snap entire unit in place.Program unit with paperwork that came with part very easy to do.Frig is working great now.Just a note the paperwork on refrig is located in the front right corner the mf hids it ,this information will allow you to check all problems with refrig using the key pads for freezer/refrig.Good luck.

I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.

After emptying the refrig. door, I unscrewed the plate on the top of the refrigerator that covered the door bolts. Then off with the three bolts. I removed the door by lifting it up a few inches. The two parts of the door cam were easily removed and replaced with the new part. BEFORE REPLACING the door spread vasoline on both cam parts.
(Not after as I did. The second time you do any of these repairs go SO much better :o)
After putting the door back on, adjust the tension of the screws holding the door in place if needed to align the door on the cams so that it shuts completely. Failure to do this will require taking the top off the door again. (see comment above on "... second time...")
If all is properly aligned, the door should swing completely shut.
Even with the mistakes that required removing the door to lubricate the cams, and removing it AGAIN to readjust the screws on the top to properly align the door on the cams, this was a twenty minute job. My wife and I were still speaking to one another at the end of it- a sure sign of an easy repair.

Installed new ice maker. It was easy - loosen two screws and unplug old wire harness. Put new unit in place. Did not realize new unit would not come with wire harness, but transferred old one to new ice maker (easy) and, "voila" some ice in 24 hours -- much ice since then. I am a 68 year old woman and it was "sort of fun" doing this job.

Well the frist thing I did was get out the all the paper work and look under trouble shooting.This frig has a list of codes to try to help narrow down what parts might be bad.Well at frist it seemed it was a Defrost Thermastat?Well thanks to PartSelect it showed me right where it was and step by step how to remove and replace it.It took me over 2Hr's,after that I let the frig run all night and the next morning(yep warm frig)not the part I needed,well now Im mad,the local part store said you need a 3in1 jump starter easy to in stall at $50.Can'nt bring parts back no way weather thier opened or not.So get home and can'nt see how this jumper is going to wire up to my compresser?So on to the Web site to get some info,find out that this part gets a thumb's down,it puts out more volt's then needed and kills your compresser the reviews where very help full.So back to PartSelect to see more info,then I spoted the Overload/Relay and went to the back of my Frig and this part just plugs right into the compresser,I pulled it of with pliers and Bingo a burn spot melted right through the Overload/Relay.Ordered the right part the same as the old one.Put the part in and Bam,compresser fired right up.If I only did alittle more home work I could off saved alot of head ach and money.Thanks PartSelect I'll alway's click on to your web site for future parts and advise.

replaced control board

I didn't know what the plastic was - just that it was unappetizing. Reading other posts, it must have been the teflon coating. The refrigerator is 13 years old and reading other posts, I guess I'm lucky it lasted that long.

My boyfriend did the repair and here is his story:

The first ice maker we received was cracked on one corner. Not knowing how it got that way, I was concerned that there might be additional internal damage and that the unit wouldn’t work properly. Part Select was contacted and a replacement unit was sent with no difficulty.
As other reviewers have said, the replacement was quite easy, taking less than half an hour. The only tools I needed were a screwdriver and a nut driver. To begin, unplug the refrigerator and turn off the water supply to the ice maker. Loosen, but do not remove, the two top attachment screws. Then remove the bottom screw. Lift the unit up off the top screws and remove the water inlet hose at the top right. It’s probably a good idea to have a container handy to catch the small amount of water that comes out, but you’ll need a third hand for this.
The electrical wiring harness is very short and may be tricky to disconnect. On my refrigerator there is a round vinyl connector that plugs into a receptacle on the back wall of the freezer compartment directly behind the ice maker. This was removed with no difficulty (accidently, actually). Once the unit is out of the refrigerator you can remove the connector from the ice maker by using a screwdriver to depress the latch tab that is visible in a window in the unit housing. When installing the connector in the new unit make sure it is fully seated. Next, reconnect the round vinyl connector to the receptacle on the back wall of the freezer compartment. This was the worst part of the whole procedure. You have to support the unit close to the back of the freezer (due to the short harness) with one hand while inserting the connector with the other. This requires both arms in a confined space. The first time I did it I apparently didn’t get a good electrical connection on one end of the harness, and it didn’t work. Because the connectors are directly behind the ice maker I had to remove the unit and re-install it, but it was much quicker the second time, less than 10 minutes.
Once the connectors are in place put the water inlet hose into the opening at the top right. You may need to re-use the retaining clip from the old unit for this. Slide the two top mounting ears down between the screw heads and the back wall of the freezer compartment and tighten the screws. Then install the bottom screw. Plug in the refrigerator, turn on the water and make yourself a frosty beverage.
All in all, a relatively quick and painless procedure.

Another note - we kept saying "is there ice yet"? I think the metal bar that controls the ice maker needed to be raised and lowered a few times before it would work properly as it seemed to raise 1/2 way but the ice would not drop so I put it down and it worked its way up. Had to do it a couple of times over a 4 hour span but once going, it is working like a champ.

I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.

First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.

Removed Freezer drawers.

Removed the 4 screws holding the freezer back cover.

Removed plastic cover off Temperature sensor and the cover that directed the airflow.

Unplugged fan and disconnected the clip holding the motor.

Removed grommets from motor and installed on new motor.

Attached new motor and clip to fridge and reconnected.

Reinstalled back plate and out all 4 screws back in.

Plugged fridge back in and new fan motor was working, and there was an immediate difference in the temp in fridge.

4 days later fridge is working fine