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Anthony
November 11, 2021
When starting oven at touch control comes up pre 350 a couple of clicks pause then f4. Lower element barely hot. Have continuity across element terminals ok. Have no troubleshooting info or wire schematic with appliance. May you help with guidance?
For model number JB258DM2WW
Hi Anthony,
Thank you for contacting us. The F4 error is letting you know that you have shorted oven temperature sensor. The oven temperature sensor is the part that monitors the oven temperature and signals the electronic control board to turn the elements on and off. Before removing this part from the oven and testing it with a multimeter for continuity, unplug the oven from the electrical outlet. To test the sensor, you will need to reference your owner’s manual to determine what the correct reading should be for your model, as this varies from model to model. To test it for continuity, use a multimeter on the Rx1 setting and touch the terminals with the probes. This test needs to be done with the sensor at room temperature to produce accurate results. If your test results do not meet the manufacturer’s guidelines, you need a replacement temperature sensor. If the sensor is fine, you will need to check the elements, the electronic control board and the wiring between the parts to see which one is causing the issue. We hope this helps! If you have any questions, please let us know.
Hello Steve, thank you for contacting us. The 6 inches surface element coil for your model is part number PS12702985, and the 8 inches surface element coil is part number PS12582590. If you require assistance to place an order, please contact customer service!
Turned off circuit breaker to range. Removed the 2 oven racks. Removed two screws in back of oven compartment. Pulled element forward and the terminal connections get exposed. The right terminal clip disconnected by itself and the wire went back into the stove and could not be retrieved. Removed range draw under the oven an
... Read mored pulled entire range out from wall about 4 feet.. Removed metal backing with a socket wrench and exposed the oven element wires and terminals. Reinstalled new element and metal backing. Since range was out from wall, cleaned and vacuumed before pushing stove back in place. Since range draw was out re-leveled by setting adjustable feet. Reinstalled drawer and racks. Turned on circuit breaker. Tested element by setting bake cycle on.
After the element cooled down, I pulled the racks out of the oven, turned off the oven at the breaker box, then, using a nut driver, loosened the screws that held the baking assembly in the back of the oven, and pulled the connecting wires off. I bent the wires to make sure they would stay out, because if they get back in the insulation,
... Read morethey are hard to find. I would recommend getting a pair of locking pliers and putting them on the ends of the wires just to keep them from getting back into the insulation. Then I attached the left connection wire and then the right one, pushed them back into the insulation, tightened the baking assembly to the back wall of the oven, turned it back on at the breaker box, then tested the oven to see if it heated up. It did. Total repair time 15 -20 minutes. Would have been less if I didn't have to chase one of the wires back in the insulation. Shamless plug for the company ...By paying extra for 2-day shipping to receive the part, I saved just over $20 from buying it at Sears, which would have had to order the part anyway.
Removed six 1/4" hex nuts on rear of oven. Then through front/inside removed a single 1/4" hex nut to actually remove sensor. Unplug sensor connector, remove. Reversed steps, push oven back in place and plugged in. Tested oven function.
