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HTWP1000M0WW General Electric Washer - Instructions

All installation instructions for HTWP1000M0WW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HTWP1000M0WW
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Washing Machine was not draining water from tub.

  • Customer: Gerald from Midlothian VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 147 of 156 people found this instruction helpful
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...

Bearing on the transmission to tub wore out (mostly due to the washer not being level)

  • Customer: Victor from League City TX
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 76 of 91 people found this instruction helpful
The back of the control panel had an instruction pamplet that was very useful. 2 parts did not go as written tho. To "pop" the spinner out, required short 1x4s and a shake/shingle bar to pry it up and the wedging of the 1x4s under it, until enough strain was put on it to "pop" it off. Then the large 1&11/16 nut was a bear. It required a short pipe wrench (so it fit in the tub) and a hammer to brake it loose.

GE washer no spinning during spin cycle

  • Customer: Laurence from Bronx NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 63 of 72 people found this instruction helpful
Used the spatula to release the front panel (push flat spatula under top about 2 inches from either side to release the two sprng clips holding the front panel on) to expose the tub and motor assembly. Inspected the belt and it seemed worn and a lot of rubber particles were in base of machine. Ordered the belt from partselect - received it two days later. Loosened 4 motor mount nuts. Removed old belt and replaced. Tightened belt and tightened nuts on motor. Only tricky part is you will need extensions for socket drive because belt is in the way for two of the motor mount nuts. I used a 1/4" small socket wrench, with an extension. No expertise needed on this one.

The Hub Under the Spinner basket broken/ Deteriorated

  • Customer: Joe from Lucedale MS
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 46 of 61 people found this instruction helpful
Removed front cover, Control panel, top Cover, slasher unit, all very smiple stuff. the hub was broken and the spinner basket came right out. One half Hub attached to Spinner, Other half attached to Hub drive shaft. removing the Hub nut was the hard part. tried impack & socket, No luck. in removal. Had to usr Hammer & Chisel and bust Old Alum. Nut off. Clean up and replace parts. OK. Had to remove water pump and clear debree that went in pump when spinner Hub broke off . the spinner also bursted a crack in the outer poly tube when it cam apart.. Sanded the dmage area and Patched with a good coat of JB Weld. machine is working Like new. The parts all worked Great. the break down Chart was a great Help to get the right parts needed. Thanks

Leaking oil into the washer (in tub and on clothes)

  • Customer: Scott from Bloomington IN
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 35 of 36 people found this instruction helpful
Had never repaired a washer before, but have several tools and enjoy working with my hands. Knew it would be cost prohibitive to call a repairman, and didn't have anything to lose. Quick delivery from partselect -- reasonable price, too. This was as easy as simply taking the whole washer apart (NOTE -- there are instructions behind the knobs inside the unit that are very helpful!) replacing the transmission and putting it all back together. Hardest part was getting the hub nut off of the transmission axle. To get it off (REVERSE THREADED, so 'tighten' to 'loosen') I used a 1 11/16 socket and impact wrench. Use the same tool to tighten (but go EASY...don't overtighten). This was not difficult, but just took some time. A couple of evenings later, we were washing again like NEW. Part cost around $160, labor was 'free' and much less than a new $500 top loader or $800 front loader. If you enjoy taking things apart and have some tools, then go for it!

machine would not drain all other functions seemed o.k

  • Customer: douglas from danby VT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 34 of 34 people found this instruction helpful
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.

Old Hose Had A Leak

  • Customer: Anthonie from Beale AFB CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench set
  • 33 of 36 people found this instruction helpful
First I removed the screws that held the hose drain hose clip in place. Removed the damaged hose. Placed the new drain hose clip at the end of the new drain hose. Re-inserted back in hole, pushed in hose to necessary depth then tighted screws, Very easy and painless.

washer was not agitating or spinning

  • Customer: Rachelle from Kent City MI
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 31 of 33 people found this instruction helpful
My washer was making noise but not agitating or spinning on any of the cycles that I turned the dial to. Didn't know if it was the transmission or something simple. I did some research and discovered it may be the belt, even though the belt looked new, I changed it anyway by just removing the front of the washer and cutting the belt off and putting the new belt on by just turning the pulleys until it fed on. No need to tip it over to do the repair...and it WORKED!! Then I did the happy dance around the house...see woman can repair 2!

oil leaked on clutch and slipping

  • Customer: PETER from MCMURRAY PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Socket set
  • 30 of 33 people found this instruction helpful
followed the instruction on the wiring sheet and removal and repair sheet that comes with the wahing machine. They wee very good directions and the only problem that I had wa getting the 1 and 11/16 inch not off the shaft that holds the tub to the transmission, The main problem was that the transmission had leaked all over the break and the tub would spin while hitting the pipe wrench with a claw hammer. Ended up using a 10 lb sledge hammer to hit the pipe wrench and that finally loosened up the nut, but that was the only real problem i had. I say this was easy except for getting off that nut

Pump and Motor Assembly began leaking and then seized.

  • Customer: Michael from Alexandria IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 25 of 27 people found this instruction helpful
First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.

washer didn't spin & water would not pump out

  • Customer: Ken from West Monroe NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Wrench set
  • 20 of 23 people found this instruction helpful
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.

Loud noises when spinning and no spin

  • Customer: James from Spring TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 20 of 27 people found this instruction helpful
I followed the instructions provided by GE that were stored in the control section of the washer. Removing the hub nut was a huge pain. It took Liquid wrench, hammer, pipe wrench and patience to remove it. Other than that it was fairly easy. I didn't like the way the tub seal fit so I used some silicon gasket making material to help make sure the seal sealed good against the tub.

Water leakage from the bottom of the tub through the shaft seal

  • Customer: Dave from Willcox AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 17 of 19 people found this instruction helpful
Thanks to comments already summited to Partselect I was prepareed for the worst. Once I figured out that you remove the agitator assembly with a swift jerk I was able to access the lower portion of the tub. As others have found out the aluminum nut holding the inner tub can not be removed without a hammer and chisel. Once you get past that things go well. What is left is cleaning the components and re-assembling.

No Spin or Agitate

  • Customer: David from Tacoma WA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 17 of 19 people found this instruction helpful
Finding the disassembly instructions in the control panel was very useful. After disassembly and inspection obviously the transmission had lost oil and deteriorate the belt and actually threw it off. Finding your web site was very helpful. The exploded views parts catalog were great! We had it rush shipped. It was great to speak with a representative on a sunday was excellent. The rep was Knowledgeable and we concurred on which part were needed. Tracking number was correct via e-mail but only rec'd tracking number for one of the two packages which was stressful at the fedex office at pick-up. All Items were rec'd on time assembly was straight forward. The basin retainer nut came loose after 5 loads and made a terrible noise. I applied blue loctite to nut and reinstalled. Seems to be working correctly. Bought an extended warranty which added 4 yrs. Washer failed 2 months after warr. expired. Figures!! Great experience with partselect Thank You.

Hub under agitator disentegrated

  • Customer: MARK from RAMSEY NJ
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 15 of 16 people found this instruction helpful
I used the other 4 posting as a guideline but found that what wasn't mentioned here was that the disassembly/re-assembly instructions are actually located inside the washing machine behind the control panel (wish I knew that before I started doing it on my own).

After removing the control knobs (temperature, cycle, etc.), unscrew the four screws and lift the control panel off. Underneath the panel, there was a folded up wiring diagram that includes assembly instructions on the back.

Like others here, everything went smooth until I tried to get the Hub Nut (PS271505) off. No matter how hard I tried turning or hitting it (or the wrenches), it wouldn't move at all. I followed the other people's advise here and ended up taking a hammer and small chisel to the side of the nut. It's an aluminum nut so it cracked pretty easily and was easy to remove after that. Take my advise and just break the nut off if you are having any sort of difficulties getting it to turn. It's worth the extra $11 to just buy a new one!
All Instructions for the HTWP1000M0WW
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