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HSS25IFMCWW Hotpoint Refrigerator - Instructions

All Instructions for the HSS25IFMCWW
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Auger Assembly was broken
Removed the old Ice Bucket and Auger Assembly and pushed the new one in place. It took 10 seconds.
Parts Used:
Refrigerator Ice Bucket and Auger Assembly
  • Roland from Knox City, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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refrig,getting warm and freezer would not defrost
replaced 3 temperature senor, 1 Defrost Thermostat and Defrost Heater and Bracket Assembly
Parts Used:
Defrost Thermostat Temperature Sensor Defrost Heater and Bracket Assembly
  • Tony from Tuscon, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
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Door flapper to ice needed to be changed
Repair went exactly like the video. With this video it was easy to make the repair. There were no surprises or problems and I felt confident in the videos instructions. It was like pushing the easy button.
Parts Used:
Dispenser Door Assembly or Flapper
  • John from Ocean View, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Water dispenser was very slow, but Ice maker works.
Part shipped in 2 days after requesting basic mail. Video was exremely accurate, no surprises. Valve replacement DID NOT fix my problem, however. I had to twist the water filter plug on and off a few times to release better pressure. My issue appeared to be with filter mount shut off. Still cheaper than a repair man!
Parts Used:
WATER VALVE WITH GUARD
  • doug from Eastlake, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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Water was not coming through the water dispenser on the door
Installed a dual water inlet valve.. by turning off the water and unplugging the refrigerator. use a nut driver to remove the screws and removed the connector to the inlet valve.. installed the valve and reverse the procedure. it was very ease also the Part Select troubleshooting information and instructions was very helpful..
Parts Used:
WATER VALVE WITH GUARD
  • Robert from Julian, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Fridge/Freezer getting too warm
What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!
Parts Used:
Temperature Sensor
  • Nick from Burnt Cabins, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Fridge/Freezer too warm
What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!
Parts Used:
DISPENSER LIGHT Defrost Thermostat Defrost Heater and Bracket Assembly
  • Nick from Burnt Cabins, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Flapper for the ice-maker not closing all the way
Hardest part was removing the escutcheon around the ice maker on the door. Used a putty knife to find first clip pullout than the rest was easy. Disconnecting plugs from circuit board not as easy as looks, broke one locking clip have to be more careful when lifting the small clips. Once done than removed plastic casing and and easily removed the flapper and replaced with new one. Since I didn't know what I would encounter I ordered a spring and the arm that holds the flapper. I pre- assembled the parts and had it ready to install once I removed the defective part. Whole job under ten minutes...GE service starts at $99.95 just to come and look at it, than parts and labor after that I saved at least $100 dollars. Very easy fix.
Parts Used:
Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Nick from Garnet Valley, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Flapper on ice chute in door was not seating, causing frost build-up inside the freexer and the chute
Performed repair per the PartSelect on-linevideo. Some posters had said the solenoid could be rusted, so I had ordered one. Turned out to be fine, and I have returned it. I much appreciated the hint from another poster, that it was no longer necessary to pry the escutcheon off the door, and merely pressing inside the outer 2 holes on the bottom of the control panel would suffice. I encountered no complications. Frist problem is gone.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Robert from Fairfax Station, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Freezer wouldn't freeze
With my hands and tools. It was real easy. Now just waiting to see it that was the problem.
Parts Used:
Defrost Thermostat
  • Marciano from Phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Clicking sound. Compressor tried to start with each click, but would not start. Temperature display not lit.
The instruction sheet (2-pages) supplied with the main control board were simple to follow. I removed the cover in back, carefully unplugged all the cable connectors, unscrewed the green ground wire, and lightly pinched the four white mounting pins with my fingers to release the old board. I then snapped the new board onto the four white pins, plugged all the cables back in, attached the ground wire under the closest available screw, and closed it up. I did not need to cut any wires. Plugged the refrigerator in and it's been running fine all day. The whole job took less than 10 minutes.
Parts Used:
Main Electronic Control Board
  • Arnold from Hoodsport, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The temperature in the refreezer and refrigerator was slowly getting warmer although the condensor motor was running continually.
Unplug the refrigerator and remove frozen food, shelving, light and back panel inside the freezer section to expose the cooling coils. The coils were completely iced over. Using a wet dry vacuum to discharge the air toward the coils quickly melted the ice. The trouble shooting section on your website described my problem and I bought both items which were the most common problem. Using the video(s) e-mailed to me when purchasing the parts provided great information regarding details for the repair. After replacing both parts the refrigerator is working great having spent just under $25.00.
Parts Used:
Defrost Thermostat Temperature Sensor
  • gene from Pocatello, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice Funnel on/off lever broken
Removed the trim around the entire opening. Be very careful. The trim is held in place with 4 pressure "prongs" on each side and 2 at the top which can easily break (I broke 4 of the 10 not knowing this). Two are 1/2" from the top and bottom, the other two are at about 1/3 from the top and bottom. There is a slot on either side under the bottom of the trim. Insert a screw driver in one and carefully pry the side up enough to slide a knife or putty knife under the trim and press the first "prong" to release the trim. Release the remaining three, then the 2 at the top. The trim should come off then, but if not you may have to release the 4 on the other side.

Next remove the control module which is also held in place by 2 prongs on the bottom. Insert a long screw driver behind the module to release the prongs and release the module. Alternatively, press down on the top side very carefully to avoid breaking the plastic until it releases. Remove the electrical sockets from the circuit board to get the board out of the way. I could not get the larger one to release so I taped a folded paper towel over the circuit board to avoid shocking or damaging the board as it hung there while I did the rest of the work.

Remove the 4 screws holding the ice funnel unit. Remove the unit and release the tension on the spring ASAP because the plastic “plate” above it that helps hold it in place is thin and fragile. (The corner of the plastic plate cracked and bent upward on mine so that I feared it was going to break off altogether when I put the tension back on the spring. So, I laid a 4" metal strap over it and secured it with 5 large paper clips to stabilize it. So far it is working.)

Remove the old funnel and install the new one.

Reassemble everything.
Parts Used:
Ice Funnel - White
  • Donald from Albuquerque, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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No Dispensed Water Or Ice, Repeated Clicking Sound, Compressor Not Running
Removed power, removed control panel cover, removed control board, installed new control board.
Parts Used:
Main Electronic Control Board
  • Dewey from Madison, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Plastic part of icemaker broke
I watched the video and then read the instructions. Emptied and cleaned freezer compartment. Removed old unit and removed part of old unit to be used in new installation. I then installed the new unit and turned the water back on. I let the unit produce over night and through the first batch of ice away. Because of the various regrigerators this ice maker was used I had a little confusion recognizing our model, but worked through this problem useing some common sense. All around I'm very satisfied with the results.
Parts Used:
Ice Maker
  • Robert from Glen Ellyn, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the HSS25IFMCWW
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