Models > HSS25IFMBWW > Instructions

HSS25IFMBWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25IFMBWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25IFMBWW
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Ice maker freezing up and not dispensing cubes

  • Customer: Patricia from Croton on Hudson NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I tried to follow the video...it looked easy enough to do and would have been if the trim came off! I had to go to the reviewer who said to undo the 3 springs under the keypad (found on the white part behind the touchpad). I just took an eyeglass screwdriver and pushed up...it was easy to follow the solenoid installation video from there! If I can do it...anyone can! I'm a 65year old female.

problem with dispensing ice from door

  • Customer: Bertha from Dugger IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video, did exactly as it showed.

ice flapper would not close

  • Customer: Louis from sloansville NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The first thing I did before starting the repair was watch the 2 videos. I followed the directions step by step and within an hour I had a functioning ice maker again. I had searched all over the web and the other sites were of no help. Your site really made it easy to figure out the problem and order the right parts. I now have a problem with my dishwasher so I will be back on your site soon. Thanks!

Freezer kept "icing up" because flapper door would not close.

  • Customer: Anthony from Mount Vernon IN
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Video and instructions were very thorough, but on my paticular freezer, the inside door shelves had to be removed (30 screws) to get to the face place to release the door controls. Newer models can be accessed from the front. After removing front cover, repairs were very simple. Found that the solenoid was "rusted" and would not function. Easy replacement. Order new flapper, but was not needed (have a spare now...haha). When putting back together, the door did not seal at top...had to adjust how I tightened screws (pattern - top to bottom) to keep door from "warping". Did not think that the small amount of torque on the screws could "warp" a door so easily. After re-torqueing the screws, moved the top hinge just a little and door again sealed correctly. Will keep this site "bookmarked" for all my future appliance needs. Never had customer service so thorough. Amazing that I order about 5:00 pm on a Thursday and parts were at my door just after lunch on Friday...amazing service. Thanks for the instructions, video and CS.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort SC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

Ice maker door was not closing.

  • Customer: Idichandi from Coppell TX
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.

Ice door dispenser would not close on the freezer causing frost buildup on the inside and moster on the outside

  • Customer: Lee Ralph from Grenada MS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced ice dispenser solenoid which stuck due to the moisture causing it to rust I do recommend changing the rubber door flap also which allows the cold air to leak out therefore causing the solenoid to form rust

The ice/water dispenser would leak water and sometimes not dispense water.

  • Customer: David from Carrollton TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
unplug, remove front selector button panel by gently pulling outward at bottom, unplus the 3 connectors on the back. Remove the 4 screws on the corners of the shoot/despenser structure. gently pull out the structure watching how the wires are routed. Unscrew the 3 solonoid screws hold the ice flap open and remove the solonoid/plunger set. Remove the right pivot holder plate and slide the ice door set to the right and remove. clean the mold build up with clorox and wipe dry. Assemble in reverse order paying attention to the way the return spring is placed on the ice door hinge. make sure the setup moves freely and can snap closed on it's own spring tension. route the wires in the same way they came from the factory, attach screws/wire connectors, pushon the front button plate and your done.

Solenoid plunger rusted and did not reset when not energized so the dispenser flapper would stick open.

  • Customer: Philip from Cap May NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Took apart freezer door dispenser mechanism and replaced solenoid assembly in its entirity. Easy fix once the fix to the problem was identified.

Water dispenser quit working.

  • Customer: Ralph from Spring Valley CA
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Defrosted the fridge.

compressor was'nt running

  • Customer: Paul from Coventry RI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
very well, replaced min board in less than half hr.

Fridge and freezer consistently get warm during Summer

  • Customer: Robert from Bearsville NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
After pulling fridge out from the wall, removing the bottom back panel and inspecting the fridge operating parts, I noticed the condenser fan never comes on. Reading online I found that most of the time the problem is with the main control board. I simply unscrewed the back panel, carefully disconnected the cables from the old board, plugged them back in to the new board, replaced the panel and started the Fridge back up. It cooled right down to normal temperature within the hour! Five years of neurotic behavior around cooling the fridge were over! My wife and I constantly rearranged various fans around the kitchen and joining rooms, opened the cabinet above, taking out the bottom shelf to make more ventilation, pulling the fridge out from the wall several inches, and worrying every time the freezer went up to 9 or 10 or even 20 degrees, and the fridge section up to 40 or even 45 degrees F. I can sleep easy now, and use the fans on us in hot weather, rather than the constant buzz in the kitchen. We can even have a conversation without yelling above the din of the fans!

unthawed twice then third time compressor wouldn't start up but cooling fan would still run

  • Customer: Donna from Charlotte MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pulled cover off back that housed the board. Unplugged all the wires that went to the board. wires will only fit in one spot so you cannot mess it up. snapped it off the pegs, then replaced new board in same spot. hooked plugs back up and installed ground wire. covered it back up plugged it in and it ran.

I replaced what I thought was a faulty mother board. It was easy to do.

  • Customer: Rolland from Derby NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Replacing the motherboard was really easy. However it has not fixed my refrigerator. I continue to have cooling issues with fridge and sometimes with the freezer.
All Instructions for the HSS25IFMBWW
1,486-1,500 of 1,570