Models > HSS25GFTAWW > Symptoms > Door won’t open or close

Parts That Fix Hotpoint Refrigerator HSS25GFTAWW Door won’t open or close

Door won’t open or close is a commonly reported symptom for the HSS25GFTAWW Hotpoint Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your HSS25GFTAWW Hotpoint Refrigerator that will fix Door won’t open or close. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 26% of time

This part is a possible option when ice door won't open or shut properly or when water is not dispensing.

$ 64.74
  In Stock
PartSelect Number PS1483583
Manufacturer Part Number WR62X10055
Fixes Symptom 13% of time

This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air from infiltrating the freezer. Once the lever is pressed, the door flap opens and allows the ice to dispense into your container. If your door flapper is broken, it could allow outside air to enter the freezer and alter the inside temperature. You may notice frost buildup surrounding the dispenser area. The door flap can disconnect from the dispenser lever, or the tabs that hold it in place may break. Frequent use may distort the sealing face and cause air leaks and frost buildup. This part mounts in the ice dispenser, and measures approximately 3.25 inches in diameter. It is constructed of plastic and rubber, and comes in white/black. This part is sold individually.

$ 15.58
  In Stock
PartSelect Number PS964304
Manufacturer Part Number WR17X11653
Fixes Symptom 10% of time

This drawer slide rail is for the right side of your refrigerator. The drawer slide rail attaches horizontally to the refrigerator wall and supports the drawer so it can easily slide in and out. If the drawer slide track is broken, not sliding, or the fridge is not dispensing water, replacing this part could solve the issue. Make sure to unplug the refrigerator from the power source and wear gloves to protect your hands when installing this part. Refer to the diagram provided by the manufacturer for further guidance and instruction.

$ 42.55
  In Stock
PartSelect Number PS306944
Manufacturer Part Number WR72X240
Fixes Symptom 10% of time

This door recess spring or dispenser lever spring in your refrigerator is used to return the ice door to the closed position or the dispenser lever to the home position once released. You will find the spring in the water dispenser assembly, behind the main control panel. If the dispenser lever is malfunctioning or the dispenser ice door is not closing, you may need to replace this door recess spring.

$ 9.17
  In Stock
PartSelect Number PS285013
Manufacturer Part Number WR02X10585
Fixes Symptom 9% of time

This is a manufacturer-approved drawer slide rail for your refrigerator. This slide rail is for the left side of the fridge. All you need to complete this repair is a Phillips screwdriver. Remove the shelves above and below the slide rail so you have room to access it. Unscrew the slide rail and replace it with the new one.

$ 29.73
  In Stock
PartSelect Number PS306943
Manufacturer Part Number WR72X239
Fixes Symptom 7% of time

The door recess crank for your refrigerator is located inside the water dispenser assembly. To access this part, you will need to take apart the dispenser assembly. To do this, you will need a putty knife and a Phillips screwdriver. If your dispenser door will not close properly, or ice is not dispensing properly, you may have a damaged door recess crank. This part is made of white plastic and is sold individually.

$ 13.84
  In Stock
PartSelect Number PS291908
Manufacturer Part Number WR17X10706
Fixes Symptom 6% of time

Sold individually. This is used in refrigerator to store vegetable and fruits at an optimal temperature

$ 103.82
  In Stock
PartSelect Number PS3487932
Manufacturer Part Number WR32X10834
Fixes Symptom 5% of time

$ 8.06
  In Stock
PartSelect Number PS963288
Manufacturer Part Number WR02X11479
Fixes Symptom 4% of time

This is the upper cam for lower freezer door hinge.

$ 12.36
  In Stock
PartSelect Number PS963287
Manufacturer Part Number WR02X11478
Fixes Symptom 4% of time

This is needed to auto-close the door and to keep it from opening too far.

$ 8.06
  In Stock
PartSelect Number PS963526
Manufacturer Part Number WR02X11743
Fixes Symptom 3% of time

This is the drawer slide rail or slide assembly for your refrigerator. You will find the drawer slide rail at the bottom of your refrigerator, mounted to the right-hand side of the cabinet wall. It is designed to hold the bottom shelf in place. You will want to make sure you are replacing the bottom rail, as the top one is a longer rail. The slide rail is held in place with two Phillips screws and is made of white plastic.

$ 44.25
  In Stock
PartSelect Number PS306946
Manufacturer Part Number WR72X242
Fixes Symptom 2% of time

This drawer slide rail is for the left side of the refrigerator, and allows the bottom shelf to slide in and out. If your refrigerator door will not close, or the bottom drawer will not slide properly, you may need to replace the slide rail. Make sure the slide rail that is damaged on your refrigerator is on the left side before you select this part. The slide rail is made of white plastic and connects to the side of your refrigerator. It is sold individually, and is an OEM part sourced directly from the manufacturer.

$ 31.32
  In Stock
PartSelect Number PS306945
Manufacturer Part Number WR72X241