Quick Question!

Have you ever purchased from PartSelect.com before?

Models > HSS25GFTAWW > Instructions

HSS25GFTAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFTAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFTAWW
1,471-1,485 of 1,592
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

replaced wather pump

  • Customer: Charles from milliken, CO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
instrections were great

Ice maker made only crushed ice, when cubed ice was selected.

  • Customer: Daniel from Waverly, NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced the auger. The Parts Select video was excellent, but it continued to make only crushed ice after installing new auger. I took it back apart and removed the crusher blade assembly and discarded them. Now I have cubed ice only but that is what I wanted anyway!

Would not dispense ice (broken auger)

  • Customer: Robert from Astor, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed online steps and viewed the video....

No ice or water from the dispenser

  • Customer: john from copperas cove, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After replacing the pump in the back of the fridge with no luck I finally decided that it had to be up front. So I ordered the front cover, Ice maker, a new auger and the water dispenser control. For a semi-novice the whole repair was not complicated, my wife had to provide an extra pair of hands to get the ice maker unplugged from inside the freezer but after that it was smooth sailing. Just make sure you look at the water feed tube in the back of the freezer to determine if it's plugged.

Water would not shut off but ice would make ice.

  • Customer: James from Fort Myers, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I removed the front panel from water dispensor placing a very small screwdriver in the three small holes under the panel. It came free and then I was able to get to the solenoid and switch easily. However, my problem was not solved. It turned out to be the secondary water valve in the back of the unit, which is also an easy repair. The problem with repairs like this is you don't know if you're buying the right part until after you have installed it. Returning the parts are easy except for electrical parts which they won't take back once unstalled. All the parts were delivered the next day, although it said 3 to 5 business days.

Fridge clicked and stopped working

  • Customer: William from Rochester, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Took out old circuit board and put in new one.Works great now!

Ice was freezing in clumps in the shute(in door itself) and prohibiting the flapper from closing. Warm air enters from the kitchen through this opening and melts/freezes the cubes in shute into a clump.

  • Customer: Salvatore from Fort Myers, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
1-Duct taped around the rectangular grid on the face of the door.2-Usinng a putty knife I removed the frame(just held with small plastic grommits3-The front panel with buttons for water/ice etc---push up and remove.4-Did not unplug the refrigerator until after this item was lifted up and I duct taped it to the refrigerator door to keep it out of the way.5-Once taped out of the way I unplugged from electrical.(***there was no need to unclip the small connectors to this panel----less likely to break the prongs if the above is followed)6-2-3 screws removed the solenoid which in my case was my problem(((Solenoid was completely destroyed by the amount of rust that it exhibited. ******If you have to replace flapper and or it and the spring-----this doesn't look very difficult either. Just keep the doors shut while electric out. I'm handy but not an expert on anything---doing it was easier than what I expected. Should take no more than 1-2 hours

The auger blades had cracked and broken and the dispenser cover was cracked in half

  • Customer: frances from Highlands Ranch, CO
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I went online and found a u-tube video for replacing an auger in an ice dispenser. It matched everything I needed and the process also included replacement of the cover as part of the instructions.. The hard part was removing the cover.. I ended up sliding two table knives in between the outer casing of the ice maker and the inside cover to compress the tabs on both sides.. trying the putty knife (as instructed) I could not get the tab to stay released as I shifted from on side to the other.. each time the other side would slide back in and lock.. the table knives worked nicely.. held the tabs out of the way while I pulled the cover off.. My husband was thrilled I accomplished this.. He's not mechanical at all.. I've been bragging about saving us a bunch of money as well.

Mother board ticking noise/freezer periodically stopped freezing

  • Customer: Ronald from Virginia Beach, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Followed the excellent video provided by Parts Select. That's all you gave to do! Anyone, I mean anyone, could do this repair following the video!

My water dispenser was working very slowly, and the ice maker was not working at all.

  • Customer: Karen from Portageville, MO
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I called Parts Express, and explained my problem. The representative, She asked if I was getting water in the tray, and I was not. She said that if I wasn't getting water there, then my problem was probably the Dual Inlet Water Valve. I poured some water directly into the tray, and the ice maker made a tray of ice, and dumped it in less than an hour. So, I then ordered the Dual inlet water Valve. My ice maker is working perfect, and I am getting better water pressure from my water dispenser as well. Thank you for your assistance.

easy job

  • Customer: Mark from Pawleys Island, SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench set
  • 0 of 0 people found this instruction helpful
Only one problem. After installation I had air pocket in the line, no water. Took out filter and installed plug that came with the unit. System worked so I then put the filter back in.Works Great!!! Saved big money

howling sounds in the freezer; blower fan cycles on/off

  • Customer: William from Champaign, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
------------- defrost heater replacement --------------------------
- unplug the refrigerator
- unload all shelves underneath ice maker
- move ice crem into the refrigerator section
- remove all shelves and the bottom tray.
- remove light bulb cover and the bulb
- unscrew two 1/8" screws on top corners of the back panel
- unclip the ground clip on top
- pull the back panel up; pull the left side toward yourself
- test 3 thermistors (see instructions below)
- test the thermostat (see instructions below)
- if either thermistors or the thermostat units are defective, they may be the reason for fan malfunction, not the fan itself.
- unscrew 2 philips screws on either side of the defrost heater
- pull it out and unplug the 2 wires on either end. Replace with a new part.
- putting together is the reverse of disassembly
- move ice cream back to the freezer


--- thermistor testing

- unplug the refrigerator
- locate thermistors to be tested. There's one on evaporating coils, one on bot. left of the freezer (behind deep tray, with white wires), 1 in fridge section (top left, in the corner, inside square white wire conduit; undo the top 1/8" screw ONLY and pull conduit up).
- without disconnecting from the circuit, place a thermistor in a cup of ice water. Wait for 5 minutes
- locate the main control board. Locate and unplug the J1 connector. The pinout, starting from the side with all wires connected:
* pin 5: ground
* pin 4: evaporator thermistor
* pin 3: freezer
* pins 2,1: fresh food thermistor
- use an ohmmeter to measure resistance. Push the needle of the ohmmeter into the socket, where the wire plugs in, without trying to remove the wire. It should be 16.3 kOhm +/- 5% (for 0 deg C)

to replace a thermistor
- cut out the old thermistor, leaving as much wire as possible
- strip the wires, twist them pairwise
- use a bell connector filled with RTV silicone, to ensure that no moisture can get to the connection
* others have also used butt splices and screw-on caps with electrical tape (for moisture isolation)
- using a proper crimping tool, squeeze the bell connector to secure the wire

------------- thermostat testing ---------------------------------
- it's a round quarter-sized cylinder w/ pink and orange wires
- check for bulging (= burnt)
- locate temperature ratings on the side of the thermostat. It should read e.g. 140-30F. This means it's switches to open circuit when >140F is reached and switches to closed circuit when <30F is reached.
- unplue the 6 pin connector that has thermostat.
- test the thermostat. Orange wire is in the 6-pin connector; pink wire can be disconnected from the defrost heater under the evaporation coil. It should read closed circuit (no R).
- place the thermostat into a cup of boiling water. It should open.
- if OK, reattach the thermostat

Frost on every thing, ice freezing in clumps in the ice bucket.

  • Customer: Loyal from glendale, AZ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions according to the video on your web site. I removed the shelves and the ice bucket, then the back panel to access the thermostat and the temperature sensor. I cut the wires, then proceeded to replace the parts. Because I am 75 years old and not as agile as a younger person and I have to wear glasses made it was more difficult for me, it took me longer to do the job. My assistent (my sweet wife) was a lot of help because I had a hard time telling the orange wire from the pink wire. I reinstalled every thing back and plugged in the electric cord and prayed. Next, because the ice clumps broke the auger, I had to replace that. We pulled up the video and watched it over to check the sequences, and that made following the instructions very easy. With my assistent we were able to replace the auger without to much difficulty. This has fixed the problem. AMEN!

No Ice output, the unit was making ice but the plastic auger had broken

  • Customer: Anthony from Ft Walton Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Just follow the video and take your time!!

refrigerator would not despense water

  • Customer: James from Sarasota, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
the old dual inlet water valve was 2 years old and stop despense water. this is not the fist time that i changed the valve so i know when the frigerator is not despense water it s time to change the valve. and its simple shut off water supple to frigertor, pull the electrical plug. remove all the screws from back of back panel, the dual inlet valve is located at the bottom left side remove the inlet water supple line, unscrew the bolt holding the valve in place disconnect the two electrical connection from valve and remove the two water lines(one black and the other white) these two water lines have a push in fitting just push in each line at same time hold in the white collar while pull out the water line. with the new valve install both water lines by pushing them in the black line is larger in diameter that goes into the larger valve connector and the white goes into the smaller diameter connector. then connect to electrical connector these can not be mixed up because the red excepts the larger terminals and the white connects to the smaller connectors. place the dual inlet into a manufacture whole and bolt it back onto the frame of frigertor, connect to water line onto the valve, turn on water supply, check for water leaks. if all looks ok replace back panel, plug in electrical cord. your ready to go.
All Instructions for the HSS25GFTAWW
1,471-1,485 of 1,592