Models > HSS25GFTAWW > Instructions

HSS25GFTAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFTAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFTAWW
1,411-1,425 of 1,565
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Ice Door Not Closing, building up ice in refrigerator

  • Customer: David from Oviedo FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Disconnected power to unit. Using small Allen wrench unhooked 2 catches in electronic control panel. There are two holes underneath. Push up and pull out on panel as you release the catches. Remove wires. Remove 4 Phillips head screws in plastic panel, then remove panel. Solenoid has 3 screws. I replaced my screws being they were very rusty along with the solenoid. The spring on the door is easily replaced by removing two small screws on each side of the door hinge. There probably was nothing wrong with the old spring but for insurance replaced. Put the unit back together, no more ice buildup and clogging in ice chute through door. Likely saved $100 in labor repair bill by doing myself. Note: There is a few seconds time delay on the door closing. At first I thought I hadn't fixed the problem but then realized a delay in built into the system to avoid the door getting caught on any slow falling ice.

Shoot for icemaker would freeze up. Pieces of ice would get stuck and than freeze together.Dispenser Door Flapper would not fully close anymore.

  • Customer: Karl from Miromar Lakes FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the vidio on your site, it was very helpful. Careful lifted the frame, unhooked the display panel. With phillip screwdriver took the 4 srews off, unhooked the PC board. Take out 2 srews for the Doorflapper. Loosen top screw for soliniod, take out 2 bottom srews and take out soliniod. Clean up area with paper-towel. Replace all new parts. And it works great again.

Flapper on ice dispenser wouldn't close after dispensing ice.

  • Customer: Thomas from Manassas VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
When I clicked on the part to see it's description the pop up window included a youtube video on how to install the part. The video was right on the mark. Very easy installation. Phillips screwdriver was the only tool needed. Repair performed in less than 15 minutes. I have used this site before and it has been extremely helpful in saving me money by doing the repairs myself instead of paying an arm and a leg for a repairman to do it.

ice door would not open or when manually oppened would not close.

  • Customer: Gary R. from Ocala FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
exactly as described in your video.

Ice dispenser door failed to close, affecting temperature in both freezer and refrigerator - temporary solution of jamming towels down ice delivery chute provided a partial remedy to temp problem but required opening door to access icemaker

  • Customer: Geoff from Media PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

Frost Buildup In Ice Dispenser Shoot

  • Customer: Raymond from Los Gatos CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.

Flapper Door was not opening wide enough to allow ice to flow down the chute. The flapper door was staying open with ice jammed in it.

  • Customer: Robert from Beaufort SC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

Ice maker door was not closing.

  • Customer: Idichandi from Coppell TX
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Changed after watching U-Tube instructions. Faced trouble with the magnet assembly, had to redo it again, and it worked.

Wouldn't dispense ice

  • Customer: Ed from Ann Arbor MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions in your video (pretty cool). I did have problems removing the escutcheon as your video directed. My refrigerator is different. I found three small holes at the bottom of the instrument panel. I used a small Allen (hex) wrench to pop the retaining clips out of the holes and the instrument panel could then be removed. I didn't have to remove the escutcheon at all. Everything else went as your video showed. Ice maker works great now.

Freezer "flapper" would not shut causing condensation

  • Customer: Richard from LAGUNA NIGUEL CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

ice dispenser shute was leaking and rusted

  • Customer: MARY from YUBA CITY CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced parts that were ordered; all matched up and refrigerator is now operating at peak performance again. Much cheaper than having a repairman and now we know it is repaired properly. thanks for your help is having the parts we needed.

ice dispenser didn't work correctly.

  • Customer: JORGE from HUNTERSVILLE NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Very easy to replace these parts. Thankas to part select for telling me how to do it. You are very helpful.

UNit was not cooling properly. Only the bottom side of the freezer was cold, and the same on the other side, just the bottom.

  • Customer: julio from Brea CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching some videos on U tube on how to check the mother board, I did some checking and found out that all the voltages and resistances were OK, so I ordered the fan, the thermistor and a temperature sensor.I got the parts really quick, just a couple of days.After I got the parts I watched the videos suggested in the parts select web page, and I was able to install everything without problems.Now my fridge is working fine, with excellent cooling.

Evaporator fan motor was whistling

  • Customer: JOHN from SOUTH CHINA ME
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

Freezer was not keeping food frozen

  • Customer: lee from Frederick MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.
All Instructions for the HSS25GFTAWW
1,411-1,425 of 1,565