Models > HSS25GFTAWW > Instructions

HSS25GFTAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFTAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFTAWW
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Noisey, Ice auger motor not working, water dispenser worked poorly

  • Customer: Jose from Henderson NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I follow the instructions on your video to change the mother board and the Ice auger motor. The repair was as easy as the video and just as simple....Thank you.

The Fridge & Freezer side were not getting cold. Also, the ice maker light would not work (not the bulb) and buttons wouldn't respond intermittently.

  • Customer: Thomas from Blanchard OK
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged the unit from the wall and pulled it out enough to gain to the panel on the rear of the appliance to the main control board. Even though it was not necessary, I took pics with my phone to be sure I would get it all reconnected back right. Removed all wires from the old control board being careful not pull wires from the connectors. Some were a bit stubborn to remove, but eventually they all relented and came off. Removed the old board from the retaining clips. After examination of the board, it definitely showed signs of an electrical short/burn on the back. Inserted new board onto the retaining clips. The new board was slightly different from the original and came with instructions that should not be ignored. Depending on the model of your appliance there may be wires to cut. I didn't cut the wire though, I just removed it from the clip and taped it. Reassembled all remaining connectors on the board and moved to the front of the freezer to replace the Defrost Thermostat and Temp Sensor. Removed all shelving and light cover to gain access to the screws needed to remove the panel covering the area needed. Located the thermostat and by the looks of it, it definitely needed replacing as well. Disconnected thermostat from the coil line it was clipped to. Cut the wires and reconnected the new thermostat. I don't know if it was necessary or not, but I went ahead and replaced the temp sensor that was also located near the thermostat. Put it all back together and plugged it in for the test. I like to say this corrected my issues, but I still had a problem. The freezer was working perfectly now, but the fridge side refused to get cold. I eventually fixed that problem as well by installing a defrost heater and a temp sensor on the fridge side.

ice maker would not work

  • Customer: Wickham from Bedford VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
followed the instructions that came with the part

The refrigerator was not cooling

  • Customer: James from Pearland TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
I received the new board 6 days after making order. Very simple task. Unplug refrigerator. Removed 3 screws holding cover on back panel. Disconnected 4 wiring harness/connectors. Using needle nose pliers, I compressed the 4 plastic tabs that hold the board to the frame. I did one tab at a time and as I compressed the tab, I pulled the board away from the tab. I connected the harness/connectors to the new board before mounting on tabs. The new board had been updated and had 6 areas for connectors, just match the correct connectors to plugs, they only fit one way. Install cover plate, but remember to connect the new ground wire (green) to one of the cover mounting screws. Plug in unit and and give atleast 12 hours prior to adjusting the tempature controls.

WATER & ICE DISPENSER QUIT, THEN FRIDGE INTERMITTANT

  • Customer: DENNIS from ESCALON CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
POP IN NEW BOARD

Found the refrigerator wasn't on any longer and the lights on the display were flashing and the select buttons for ice maker no longer worked or responded to being pushed, researched online and gave a bit of a guess to change out the control board, and the new one solved the problem

  • Customer: Olaf from Ventura CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged, thenRemoved cover plate on the backside of refrigerator, unclipped wire harnesses, then popped small white plastic clips that hold board in place to release, clipped new one on, plugged wire harnesses on, screwed metal cover on with remembering the ground wire and then plugged back into electrical outlet, it works fine now.

My GE Profile refrigerator was making the clicking noise

  • Customer: Thomas from Holtsville NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
My GE Profile refrigerator was making the clicking noise so many people on the Parts select website mentioned, but luckily was still cooling at least sporadically. The mother board I ordered came in expeditiously and I installed it in about 10 minutes. This is an easy job, made easier by the video explaining the installation provided on the website. The clicking disappeared and by the following morning the temperatures in both the fridge and freezer had stabilized. I figure I saved the cost of a new fridge, or the probable $800 or so bill to have a repairman come to the house, ( I live in NewYork where we all, particularly repairmen, charge each other double)

ref. or freezer would not maintain temp.

  • Customer: Wickham from Bedford VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
put a new control panel on, no problems. took about fifteen minutes.

Temperature panel showing Error Code

  • Customer: mark from Skokie IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
This fridge had been slowly dying over the past 3 years. First to go was the Ice Maker/Water control. It wasn't the switches, it was something else. Then it was the compressor acting up, making lots of noise, running all the time. Finally the temperature of the Freezer failed. But after unplugging and restarting, it began to work again. By this time we emptied the thing out and just left it there to see what would happen, while pricing out new replacement refrigerators. Finally the compressor stopped and the temperature panel was blank except for an error code. HSR maybe, I don't remember now. But I was resigned to buying a new $2000 refrigerator. I don't know why, but I did not want to gamble on calling in a service man. Acting on a hunch, I did a BING search on the error code and my model number. The best hit was the PartSelect video showing how easy it is to replace the main board. Reading the description, all of the problems solved by this fix were ones that we had with ours. So I convinced my wife to take a shot at spending the $160 to fix the fridge, and maybe save $2000. So I did it. The video instruction was easy to follow, and I have done some repair work, and built my own computers before, so it was not out of my realm of experience. Short story: It worked, and the fridge is working better than ever.

OEM motherboard dead.

  • Customer: Sherry from Maybrook NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Ordered another motherboard from GE. Received shipment in less than 3 days. Replacement motherboard was packed very well. Installation took about 5 minutes with a common screwdriver. 4 hours after installation the refrigerator and bottom freezer were back at normal temps. Saved myself hundreds of dollars by doing it myself.

Ice machine & Water not working as well as uneven cooling

  • Customer: Michael from Washington DC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I simply replaced the motherboard which was very simple and straight forward. No I do have an engineering background and understand the importance of RTFM..... That being said I spent more time cleaning the floor under the refer than replacing the MB. Great success and will certainly order again if and when the time calls.

Unit making surging noises and water/ice dispenser not working

  • Customer: David from Sackets Harbor NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
The repair video was great, made the repairs very easy. Once the old main electrical control board was changed out, the unit started to work good. I also vacuumed the back of the unit where dust had built up around critical air flow areas. I am still having trouble with the filtered water not working. I was thinking the trouble might be the water flow check valve. The cubed ice and crushed ice both work great. The freezer is set on 1 and the refrigerator on the 2 setting. I have found where the water spout comes out of the door, if the ice flapper door does not seal properly, the water freezes at the curve of the water spout. I open the freezer door for 10 or so minuets and that's enough to thaw the spout for use. The cost to do the repairs myself was $160. I saved hundreds of dollars. Thanks PartSelect. Dave,

Would not cool.

  • Customer: Patricia from garden grove CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced board, easy to diagnose and repair.

Freezer defrosting; Temp Controls inoperable; Clicking sounds; lights on. Unplugging and then plugging back in would be a temporary fix, then it would revert to defrosting. Ice and water dispensers inoperable.

  • Customer: Carol from Shepherdstown WV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replacing the main control board was not difficult. When I received the order confirmation from partselect.com they included a link to their repairman video for the part replacement. Unplug; unscrew the panel; unplug the wired connections from the old control board; do use pliers to squeeze the corner clips that hold the board in place and remove old board. Slide new board over the clips; plug in all the connectors (they each have different number of pins so you can't confuse them); replace the back cover and plug the refrigerator back in. Very quiet now; temperature controls work; freezer works and as an added bonus, the ice and water dispenser is also back in operation. I had thought it was a separate issue, but lo and behold, replacing the main control board fixed everything. Thank you partselect!

Freezer too cold where it caused the internal door water line to freeze.

  • Customer: Earl from Centreville VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
First tried the temperature sensor. Unfortunately, that did not correct the problem. Replaced the main control board and that did the trick. Before the freezer would go down to -10 to -20 now to the normal -5 to -10 range. Both repairs were simple following the directions.
All Instructions for the HSS25GFTAWW
1,411-1,425 of 1,565