Models > HSS25GFTAWW > Instructions

HSS25GFTAWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFTAWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFTAWW
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Frost Buildup In Ice Dispenser Shoot

  • Customer: Raymond from Los Gatos, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.

Freezer "flapper" would not shut causing condensation

  • Customer: Richard from LAGUNA NIGUEL, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

Wouldn't dispense ice

  • Customer: Ed from Ann Arbor, MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions in your video (pretty cool). I did have problems removing the escutcheon as your video directed. My refrigerator is different. I found three small holes at the bottom of the instrument panel. I used a small Allen (hex) wrench to pop the retaining clips out of the holes and the instrument panel could then be removed. I didn't have to remove the escutcheon at all. Everything else went as your video showed. Ice maker works great now.

ice dispenser shute was leaking and rusted

  • Customer: MARY from YUBA CITY, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced parts that were ordered; all matched up and refrigerator is now operating at peak performance again. Much cheaper than having a repairman and now we know it is repaired properly. thanks for your help is having the parts we needed.

ice dispenser didn't work correctly.

  • Customer: JORGE from HUNTERSVILLE, NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Very easy to replace these parts. Thankas to part select for telling me how to do it. You are very helpful.

Ice maker, door flap would not close

  • Customer: Michael from Groton, CT
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
So simple, just watched your excellent video. Replaced the solenoid as per instructions. This saved me a ton of money. Thanks to Parts Selet and Google search.

The freezer was only cold on the bottom and the refrigerator crisper was icing up also.

  • Customer: Paul from South Bethlehem, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed the back pannel from inside the freezer. Defrosted the ice build up. Removed the shroud from the back top of the freezer. ( This contains the fan and the light assembly). Removed the fan and replaced the motor. Cut the wire for the temperature sensor and wired in the new one. removed the defrost thermostat and replaced with the new one. Reassembled the unit and reinstalled it into the freezer compartment. replaced the pannel and plugged unit back in.

unusual noise

  • Customer: Hugh from Cape Canaveral, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

freezer cold fridge warm loud squeeling noise

  • Customer: William from Johnston, RI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

fan made howling noise

  • Customer: raymond from peachtree city, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
it was easy the only thing was i had to cut old harness to remove 2 wires that went to coil that had to go back in the new harness other then that a peice of cake.

Freezer was not keeping food frozen

  • Customer: lee from Frederick, MD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.

UNit was not cooling properly. Only the bottom side of the freezer was cold, and the same on the other side, just the bottom.

  • Customer: julio from Brea, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching some videos on U tube on how to check the mother board, I did some checking and found out that all the voltages and resistances were OK, so I ordered the fan, the thermistor and a temperature sensor.I got the parts really quick, just a couple of days.After I got the parts I watched the videos suggested in the parts select web page, and I was able to install everything without problems.Now my fridge is working fine, with excellent cooling.

Evaporator fan motor was whistling

  • Customer: JOHN from SOUTH CHINA, ME
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

The last coil on the end of my auger had broke off and the ice tray would not feed ice out of the box.

  • Customer: Timothy from Douglas, AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The ice maker tray was removed and the e-clip was removed from the end of the auger shaft,I then released the snap clip retainers and removed al the screws to romove the end of the Ice crusher section on the box.(It is a good idea to run this whole unit under hot water as the plastic could crack if to much force is applied during dissasembly. Plastic can be brittle when very cold). The shaft (auger)was extracted and the plastic retainer nut removed with a channel lock plier. Careful as it has a left hand thread. I was then able to remove the crusher blades and bushings from the end of the auger shaft and reassembled the parts on the new shaft. Refer to the parts catolog blowup view page on the website for proper installation of these parts if you get them mixed up. It is of great help. I then reassembled the auger back into the box and reassembled the other parts and screws to finish assembly. Popped it back into the frezzer and it works perfect. Tools required were nothing more than a thick kitchen towel to hold the Auger down and a flathead screwdriver for the e-clip retainer. A channel lock plier to take of the end nut as it has no flats for a wrench and a phillips screw driver for a couple of screws. Total time was about 20 minutes. I probably saved about $100.00 in doing this myself. Thanks again to PartSelect for getting my paet to me in a couple days.

Auger In Ice Bucket Broke

  • Customer: TERRY from BIRMINGHAM, AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Repair is fairly simple you do need to know that nut at end of auger is left hand thread and ice crusher assembly only goes together one way. So pay attention suring disassembly
All Instructions for the HSS25GFTAWW
1,411-1,425 of 1,592